Easy Parking Manchester - Park and Ride - Terms and Conditions
General Terms
- By using our services, you
confirm that you have read, understood, and agreed to these terms and
conditions.
- Easy Parking Manchester
terms comply with UK law, including the Consumer Rights Act 2015, and are
subject to the exclusive jurisdiction of English courts.
- Easy Parking Manchester
reserves the right to amend these terms and conditions without prior
notice. Customers will always be bound by the latest version available on
our website or upon request.
- For bookings made through
third-party websites or agents, customers are deemed to have accepted Easy
Parking Manchester terms and conditions upon confirming their booking with
the third party. Easy Parking Manchester is not liable for any failure by
third parties to provide or make these terms visible to the customer at
the time of booking.
Booking and Payments
- Bookings are valid only upon
receipt of a booking reference issued via email, either directly from Easy
Parking Manchester or via a third-party booking agent.
- Full payment must be made
before the start of the parking period.
- Additional charges may apply
for:
1. Late arrivals (£20
per day).
2. Early returns (£20
per return), with longer wait times for vehicle pickup.
3. Overstaying your
booking period, charged at the daily rate.
1. Cancellations are
allowed up to 48 hours before the parking period, subject to a cancellation fee
of up to 35%.
2. Bookings made under
saver, non-flex, or promotional terms are non-refundable.
3. No refunds will be
provided for cancellations made within 48 hours of the parking period or for
unused parking days.
4. No-shows are
non-refundable.
Third-Party Bookings
- For bookings made through
third-party websites or agents, Easy Parking Manchester is not responsible
for:
1. Any errors,
omissions, or misinformation provided by the third party.
2. Failure by the third
party to make Easy Parking Manchester terms and conditions visible or
accessible during the booking process.
- Customers are deemed to have
accepted Easy Parking Manchester terms and conditions upon confirming
their booking with the third party.
- Easy Parking Manchester
reserves the right to refuse services if the booking information received
from the third party is incomplete, inaccurate, or does not comply with
these terms.
Liability
- Easy Parking Manchester
takes reasonable care while handling your vehicle. Liability is limited to
direct damages caused by proven staff negligence during vehicle handling
(e.g., failure to follow operational procedures).
- Easy Parking Manchester is
not liable for:
1. Mechanical,
structural, or electrical failures, including tyres, rims, batteries, alarms, or
windscreens.
2. Cosmetic damage
(e.g., scratches, dents, or chips) unless reported at the time of collection.
- Vehicles and their contents
are left at the customer’s own risk while parked at our facilities.
Customers are advised to ensure their vehicles are fully insured.
- Easy Parking Manchester
maximum liability for any damage claim is £750, which includes all direct
damages proven to result from staff negligence.
Reporting and Repair of Damages
- Customers must inspect their
vehicle and report any damage to Easy Parking Manchester staff immediately
upon collection.
- Claims must be submitted
with a completed complaint form, available from Easy Parking Manchester
staff, and photographic evidence of the vehicle’s condition. Claims
reported after collection will not be considered.
- If a damage claim is
accepted and liability is confirmed, the customer must pay a £750 excess
fee before repairs commence. This fee will only apply to damages directly
caused by staff negligence.
- All repairs must be carried
out exclusively by garages approved by Easy Parking Manchester. Repairs by
unauthorised third parties will not be reimbursed.
- Easy Parking Manchester will
endeavour to respond to complaints within 14 working days.
Vehicle Movements
- For operational or security
reasons, Easy Parking Manchester may move vehicles between parking sites,
which may be up to 50 miles from the drop-off location.
- While moving vehicles, Easy
Parking Manchester will exercise reasonable care. Liability applies only
during vehicle handling, not while parked.
- Customers are informed at
the time of booking that their vehicle may be moved between locations, and
some parking sites may not be equipped with CCTV.
- Personal property left in
the vehicle or coach or left unattended at any time.
Optional Vehicle Inspections
- Customers may request a
detailed inspection of their vehicle (e.g., paintwork and bodywork) upon
drop-off or collection for a fee of £10.
- If no inspection is
requested, it will be deemed that the customer has waived the right to
dispute the vehicle’s condition upon drop-off. Easy Parking Manchester
recommends customers utilise this service for greater transparency.
Customer Responsibilities
1. Ensure their vehicle
is roadworthy, taxed, insured, and holds a valid MOT certificate before using Easy
Parking Manchester services.
2. Take clear
photographs of their vehicle, including all sides and angles, and note the
mileage before drop-off.
3. Remove all valuables
and personal belongings from the vehicle.
4. Provide spare keys if
required.
- Customers must inspect their
vehicle upon collection. Any unreported damage at this stage will be
deemed to have occurred outside Easy Parking Manchester responsibility.
- Easy Parking Manchester will
not accept liability for:
1. Vehicles that are not
roadworthy or legally compliant, including those without valid MOT, tax, or
insurance.
2. Faulty keys, alarms,
or immobilisers.
3. Delays caused by
non-functional vehicles or customer delays in collecting their vehicle.
- Easy Parking Manchester
reserves the right to refuse service, decline claims, or inform relevant
authorities (including the DVLA or law enforcement) if a vehicle is found
to be non-compliant with UK law
Exclusions
- Easy Parking Manchester is
not liable for:
1. Loss or damage
covered by the customer’s own insurance.
2. Indirect losses, such
as missed flights, accommodation costs, or other consequential damages.
3. Loss or damage to
personal belongings left in vehicles, including keys or electronics.
4. Loss or damage due to
weather, vandalism, terrorism, or natural disasters.
5. Minor scratches,
dents, or chips that cannot be detected on dirty or dusty vehicles.
- In cases of disputes
involving third-party claims, customers must first seek resolution through
their own insurer. Easy Parking Manchester will provide reasonable
assistance but accepts no liability for such claims.
CCTV and Data Protection
- CCTV is maintained for
operational purposes but is not guaranteed to cover all areas or
incidents.
- Requests for CCTV footage
must comply with the Data Protection Act 2018 and include specific details
(e.g., date, time, and location).
- Easy Parking Manchester
reserves the right to decline requests where footage is unavailable or
outside the retention period.
Transport to and from the Airport
- Customers must ensure they
arrive at least 100 minutes before their airline’s recommended check-in
time.
- Large groups may not be accommodated
on a single transfer bus.
- Only guide dogs are allowed
on transfer buses; no other animals are permitted.
- Safety in the Car Park
- Customers must follow all
directional signs and drive no faster than 5MPH.
- Children must be supervised
at all times. Easy Parking Manchester accepts no liability for accidents
resulting from unsafe behavior.
Dispute Resolution
- Easy Parking Manchester
encourages disputes to be resolved through mediation before legal action.
- Disputes unresolved through
mediation will be subject to the exclusive jurisdiction of English courts.
Force Majeure
Easy Parking Manchester shall not be liable for delays, losses, or
damages caused by circumstances beyond its control, including natural
disasters, strikes, traffic disruptions, or acts of terrorism.
Amendments
- Easy Parking Manchester reserves
the right to amend these terms and conditions without prior notice.
Customers will be bound by the latest version available on our website.
Contact Information
Premium Parking Manchester: 07985764557
Email: info@premiumparkingmanchester.co.uk
Disclaimer.
This is a note to all customers using our services we run a discounted service
which is only possible to deliver under these set terms and conditions. We make
every effort to provide quality service however given the nature of this
business accidents, damages, delays can occur and keys may sometimes be lost
and in these unfortunate circumstances we will have to follow all the terms and
conditions listed above.