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Terms & Conditions

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  1. Introduction

    1. These terms and conditions shall govern your use of to as the "website")operated by Acrologix UK Ltd.
    2. By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of
  2. Booking

    1. This website provides quotations by searching all the available service providers in our system. When you make a booking, you are deemed to have also read and accepted the specific company's Terms and Conditions. Although this website assists you in making a booking, your service delivery contract will be with your chosen service provider and not Mobit Airport Parking.
    2. Bookings made through the website are deemed confirmed by email containing booking
    3. reference number emailed to the email address provided on the booking form.
    4. Bookings made by telephone or online chat will be deemed confirmed by operator with a booking reference number.
    5. All services are subject to availability and Mobit Airport Parking reserves the right not to accept or fulfil a booking.
    6. All bookings are non-transferable
    7. If for any reason your booking confirmation has not been received you must contact us immediately to avoid any no show / cancellation charges.
    8. It is your responsibility to ensure you have provided correct contact details andread directions to your car park or your full arrival instructions for meet and greet.
    9. You must print and take booking confirmation email with you when you travel. This will enable the service provider to verify your booking.
  3. Prices and Payments

    1. All prices are for pre-booking are in GBP.
    2. All bookings are subject to a non-refundable booking fee.
    3. Payments for the bookings made via our website or the telephone can only be made by card payment. We accept all major credit/debit cards and Paypal payments.
    4. If a payment by card is declined, Mobit Airport Parking and the service provider reserves the right not to fulfill the services on your booking
    5. Service providers may charge additional fees to cover any extras including terminal parking charges, delays and wider/large vehicles. Please check booking confirmation for any additional surcharges. These charges are charged by the service provider/car parking company independently and bare no relevance our advertised prices.
  4. Amendments and Cancellations

    1. A booking may be cancelled up to 48 hours prior to drop off date except on certain non-flexible offers which are non-refundable. All cancellations will incur £15 administration fee.
    2. No refunds will be given for any cancellation made within 48 hours of the drop off date or in case of a no show.
    3. Any amendments made within 48 hours of drop off date will incur an admin charge of £15 for each amendment made excluding any price difference. All amendments must be sent via email. These charges will be non-refundable if booking is cancelled later on. All cancellations or amendments prior to drop off date must be made directly through Mobit Airport Parking in order to be valid.
    4. Any amendments to pick up date after drop off is completed must be raised directly with service provider.
    5. Customers wishing to shorten the length of stay for a service, once the service has commenced, will still be liable to pay the whole fee for the service booked.
    6. Non-refundable bookings made for Savers or non-flexible parking products will not be acceptable for cancellations and amendments
    7. If you need to amend or cancel a booking, please call or email us using contact details on Contact us page or on your booking confirmation quoting your booking reference number.
    8. Cancellation / amendment requests can only be actioned within office hours (Mon-Fri 9:00am to 6pm)
    9. Once a cancellation or amendment is confirmed, it cannot be reversed.
    10. Refunds will be made to the credit/debit card used at the time of booking.
    11. For the cancellation and amendment timescales, the service will be deemed to have commenced at midnight on the day prior to the commencement of the booked services.
  5. Mobit Airport Parking′s liability

    1. Mobit Airport Parking are acting solely as booking agents for the service providers and is only liable to the customer for their losses arising directly from its own negligence in processing the booking.
    2. Bookings are accepted subject to the service provider′s current terms and conditions. A copy of which can be provided by the respective service provider.
    3. Any claims related to delivery of the car parking services including loss and damages must be made against the service provider and are subject to its terms and conditions.
    4. Mobit Airport Parking are not responsible in any way once the vehicle has been handed over to or returned by the operator or whilst in the care of the operator or service provider.
    5. Mobit Airport Parking offers no warranty or indemnity as to the protection or safety of vehicles left in the car parking premises or any goods left within the vehicles and owners of vehicles are reminded that their own insurance policies must be utilized in order to make any claim if such loss or damage occurs while the vehicle is parked with service provider and was not directly the fault of the service provider.
    6. The total liability for Mobit Airport Parking to the client for all applicable claims arising from the use of this website and booking process is limited to the cost of the client′s booking including both parking and booking fees paid to as per the contract.
  6. Claim / Complaints Process

    1. Any complaints in relation to the quality of the car parking service provided should be made to Mobit Airport Parking customer services at who will then contact the service provider with the details. Please include as much detail as possible. Service Provider will contact you directly to address your complaint.
    2. All complaints regarding the provision of car parking service must be received by email within 3 days of return to the UK, any complaint received after this time will not be considered.
    3. Any claims for loss or damage to vehicles should be made to the service provider. Mobit Airport Parking will on request provide contact details of the service provider.
    4. All bookings are subject to the terms and conditions of the selected service provider and the customer expressly accepts that all claims regarding damage or loss caused by the service provider must be claimed from the service provider′s insurance and must be reported at the time of collection.
    5. If you encounter a problem at your chosen car park, please inform the service provider immediately to give them the opportunity to rectify the problem.
    6. Any complaints regarding the processing of a customer′s booking should be forwarded to Mobit Airport Parking.
  7. Contact Information

    Mobit Airport Parking is a trading name of Acrologix UK Ltd RegistrationNo: 10507151 Registered Office: Suite 6, Parkway 5 Parkway Business Centre, 300 Princess Road, Manchester, England, M14 7HR Tel: 0203 289 5677 Email:

Get in Touch

Incorporated in England.
Registration No: 10507151

Suite 6, Parkway 5 Parkway Business Centre, 300 Princess Road, Manchester, England, M14 7HR

0203 289 5677