Help is always at hand. Parking providers are always trying to hear from our customers and improve the services for online users
For queries about any of the parking providers, please contact us at 0203 289 5677 from 9am to 5pm or email at info@mobitairportparking.co.uk
You can talk to us on the website through our Live Chat facility
Our friendly staff will help you regarding your query

Instructions

It is very important for our customers to provide us right information about your departure and arrival at the airport. Please check your flight timing and give parking providers enough time to proceed with the parking procedure before check-in. Don’t forget to enter your airport arrival time instead of flight time.

Faqs

What time should I arrive at the car park?

Please check your flight status and allow your parking provider enough time prior to check-in.

Do I have to use shuttle bus?

No, there is no need to use a shuttle. You have to drive straight to the terminal and handover your car to your company appointed chauffeur for parking.

Can I book by telephone?

Yes, please contact us at 0203 289 5677 during our office hours to make a booking.

Can I book at short notice?

If parking providers have space, then they will definitely help you with a solution for your parking problem. It may carry additional charges.

Heathrow Parking Deals

Book cheap Heathrow parking deals with our weekly offer of instant 5% discount. No need to wait around to verify the service or the prices. You get guaranteed parking at 5% less.

Offer of the Week

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If you would like more options you can try our monthly offers and easily compare airport parking deals Heathrow within minutes. Add your pick and drop timings and compare among a variety of offers.

Monthly Offers

Terminals Parking Ltd - Meet & Greet

£55.00

Distance from airport : 4.5

Quick info [ - ] | More details

Operates at all Terminals
Cars are parked in fully CCTV monitoring
Wonderful Customer Service
Secure Parking Yard
Fully Insured Drivers
NO EXIT FEES CHARGED

Please read the following information carefully.

General

It is assumed that our terms and conditions have been accepted by the client when the booking has been confirmed.

Terminals Parking will do its best to ensure that the collection and delivery of the vehicle are made at the requested times. However we cannot be held liable for any delays caused due to unforeseeable events such as traffic, flight alerts etc. Payments are required to be made in advance.

The client must ensure that, before handing over the vehicle to Terminals Parking that it is in a roadworthy condition, holds a current MOT and must be taxed to comply with the Road Traffic Act 1988. This is deemed by Terminals Parking to be the case for the whole duration while the vehicle is in Terminals Parking's possession.

The client will be responsible for any liabilities or costs that are incurred by Terminals Parking as a result of the clients' vehicle not complying with the Road Traffic Act.

Terminals Parking has the right to not accept any vehicles over 3.5tonnes, vehicles with trailer and vehicles that are deemed to be unfit to drive.

Cancellations and Amendments

Cancellations can be made 12hours prior to when the service has been booked for. A £10.00 administration fee will be charged. Cancellations made less than 12hours will incur a charge of £15.00 in addition to the administration charge.

Any clients wishing to reduce the length of their stay once the service is in place, will be charged a fee of £15.00 or the remainder of their booked days, whichever is less. Clients wishing to extend their stay will be charged the normal parking rate. All changes must be informed in advance.

Security and Content

It is a condition of acceptance of any vehicle that the client removes all loose and valuable items as Terminals Parking cannot accept responsibility for their loss. If needed, Terminals Parking can help to safe keep the clients' valuable items as long as it has been declared in the Note section, which you can find in the middle part of the defect form and signed by both parties.

Terminals Parking insurance does not cover any lost or stolen items.

Damages

Terminals Parking insurance covers our legal liabilities within their terms and conditions.

Terminals Parking does not accept responsibility for any mechanical, structural or electrical failure to any part of the clients' vehicle, whilst in its custody or during the transit. Nor will it be responsible for any damages caused by acts of God.

Unless otherwise accepted by Terminals Parking, we are not responsible for any damages or punctured tyres or wheel. If any puncture arises due to the negligence of the Terminals Parking staff, we will ensure that the replacement tyre, provided by us free of charge, will be the same condition as the previous tyre. Terminals Parking reserves the right to charge the client to inflate the tyre.

In the event that the vehicle does not start due to a flat battery, Terminals Parking will attempt to start it using a boost battery (free of charge). Terminals Parking will not be held responsible for any damage that may occur as a direct result of having to jump-start the clients' vehicle.

Terminals Parking cannot be held responsible, if clients lose their return instructions and they are presented to Terminals Parking by a third party, who uses it to fraudulently to take delivery of the clients' vehicle.

Terminals Parking only inspects the vehicles for major damage or dents, therefore, would only be liable for any major damage or dents that occurred to the vehicle, which is proved to be caused by their negligence. Terminals Parking will not be liable for any damage to the vehicle, when at the time of the inspection, the weather conditions and poor visibility prevented the damages from being seen.

Terminals Parking cannot be held responsible for minor damages or scratches. In case of a dispute, it is the clients responsibility to prove that the minor damages or scratches were caused by Terminals Parking through their negligence.

Terminals Parking does not accept responsibility for the condition of the vehicle on return to the client, whether the vehicle was handed over to one of Terminals Parking's drivers in a dirty or clean condition.

Damage claims will not be accepted unless reported to our staff immediately on return of the vehicle at the terminal and written confirmation is obtained to confirm damage. No verbal agreement will be taken in to consideration.

We accept no liability for any faulty keys, alarm fobs, house or other keys left on the Key ring. In the event of vehicles not starting, we reserve the right to charge for our time. Only the Car Key should be given.

We require the Clients to have a spare key for their vehicle, which would we require be taken with the client.

Complaints Procedure

If any dispute arises regarding the condition of any vehicle when collecting or when returned by Terminals Parking, it must be put in writing on the driver's document and on the clients copy. Both parties must sign these documents to confirm these details. The event that a claim is disputed, the client must give written notice containing full details of the occurrence to Terminals Parking.

Complaints cannot be considered once the vehicle has left the airport terminal having been returned by the driver to its owner, therefore the client must check their vehicle before leaving the terminal.

Any complaints should be sent to complaints@terminalparking.co.uk along with your booking/transaction ID.

Moving and Relocating Vehicles

Once the vehicle is parked in Terminals Parking Car Park then the responsibility of insurance of the vehicle automatically reverts back to the clients insurance.

During the busy period we may move your vehicle to a different compound which would be a maximum of 10miles from the airport.

Heathrow Airport Access Charges

This is a new charge being applied to all authorised meet and greet parking operators at Heathrow airport for the use of the short term car park and the designated areas at Heathrow. Our price includes these charges for first 15 minutes only.

Other

Once the vehicle is parked in Terminals Parking Car Park then the responsibility of insurance of the vehicle automatically reverts back to the clients insurance.

In an event of a dispute, the insurance company will decide if a vehicle has been "written off" and Terminals Parking will take their decision as final.

All our drivers are CRB cleared and are insured to drive any vehicles.

The above terms and conditions may be altered if decided by the BOD and will be communicated in writing to the client.

93%

Rapid Parking Ltd - Meet and Greet

£68.00

Distance from airport : 4

Quick info [ - ] | More details

Pickup & Drop Off at the terminal.
Reliable, Punctual & professional.
Comprehensively Insured Drivers.
Uniformed, ID & DBS Checked Staff.
AIRPORT LEVY CHARGES INCLUDED
Operating hours: 04:30 - 23:55

Terms and Conditions

1. Bookings & Service

1.1 Bookings through our website or Consolidators are deemed to be made when final confirmation of the booking has been sent via e-mail. All terms and conditions are deemed to have been accepted at the point confirmation in made.

1.2 Whilst every effort is made to ensure that collections and deliveries of the vehicle are made at the requested times. We do not accept any responsibility for delays of its service, caused as a result of circumstances beyond our control, such as traffic congestion, delayed flights, road accidents, security alerts, severe weather conditions, luggage and immigration delays. This list is not exhausted.

2. Payment

2.1 Increased duration of the stay will be debited from the clients account and payment collected prior to the return of the vehicle. Any extended days will be charged at daily rate of £20.00.

2.2 Full payment of booked service is due prior to the commencement of the service.

2.3 If your return time passes midnight from your actual paid booking date, and your car needs to be delivered after midnight, an additional charge of £30.00 will be applied.

3. Cancellations and Curtailment

3.1 A booking may be cancelled up to 48 hours prior to the date for which the service has been booked, and a full refund less £20.00 administration cost will be made.

3.2 No refunds will be given for any cancellations or none use of our service made within 24 hours of the day of travel.

3.3 Any customer wishing to curtail the length of stay for a service once that service has commenced will be liable to pay the fee for the whole of the service booked.

3.4 Any alterations made within 24 hours of departure and during the duration of stay will incur a charge of £20.00 for each and every amendment made. All amendments must be made via e-mail and will only be acknowledged once a confirmation e-mail is received.

4. Liabilities and other Terms

4.1 Our insurance covers our legal liabilities.

4.2 Vehicles and movable items which are left unattended are left at the Owners risk whilst the vehicle is in our possession.

4.3 No claim for damage can be made unless that damage was brought to the attention of our representative upon collection of your vehicle on your return and written notification is given to you at the time.

4.4 We accept no liability for mechanical, structural and electrical failure of any part of your vehicle including windscreens, glass chips, clutches, tyres and in particular alloy wheels howsoever caused. This list is not exhaustive.

4.5 We accept no liability for any loss or damage whatsoever caused unless proved to be caused by the negligence of our employees.

4.6 Your vehicle must be taxed and comply with the Road traffic Act 1988. This is deemed by us to be the case for the whole duration while the vehicle is in our possession. Any liabilities occurred by Our Company as a result of the client's vehicle not complying with the Road Traffic Act, the Customer will be held responsible for all costs/liabilities incurred by the Company.

4.7 We accept no liability for any faulty keys, alarm fobs, house or other keys left on the Key ring. In the event of vehicles not starting, we reserve the right to charge for our time. Only the Car Key should be given.

4.8 In the event that the car acquires a puncture whilst in our possession (including slow punctures) we reserve the right to charge either to inflate the tyre or for the changing of the tyre.

4.9 In the event that vehicle does not start due to a flat battery, we reserve the right to charge for our time in attempting to start the vehicle. We will not be held responsible for any consequences that may result as direct result of us having to jump-start your vehicle.

4.10 We require the Customers to have a spare key for their vehicle, which would we require be taken with the customer.

4.11 During certain busy periods or lengthy periods of stay, your car maybe parked in any one of our secondary Compounds which could be up to 20 miles away (one way), depending which terminal you have dropped your vehicle off. However parts of the car parks may be open to the public and whilst staff have instructions to remove anyone not authorised to be on the premises, The Company cannot guarantee the security of your vehicle nor its contents. Please note the security level at these secondary compounds may not be at the same level as the main compound.

4.12 In the event that your vehicle needs to be repaired as result of our negligence, it must be carried out by our own approved organisation. It will be your responsibility to deliver and collect the car from the garage at your own cost. We will not authorise or agree for any works to be carried out by dealerships even in the event of the vehicle forgoing its warranty. The company reserves the right to undertake repairs to your vehicle on your behalf in a manner which restores it to the condition in which it arrived at the car park.

5 Exclusion and limits of our responsibility

5.1 Any vehicles parked by the customer personally at Car park/Hotel do so entirely at their own risk.

5.2 Loss or damage covered by your own insurance. No vehicles will be covered for Theft/Fire/Flood/Malicious damage or any other intervening act of nature whist the vehicle is in our custody.

5.3 Any indirect /direct loss as a result of damage or loss to the vehicle (such as loss of earnings/missed flights etc).

5.4 We will not pay more than £20,000 for loss of or damage to the vehicle.

5.5 We endeavour to deliver your vehicle back to you within 45mins depending on traffic, weather conditions.

5.6 We will not be held liable for any delayed or missed flights /car hire charges as direct or indirect result of our service.

5.7 We will not be responsible for any discolour of paint work or dents or scratches that may become visible after a car wash/rain fall. This is regardless if the dents or scratches are mentioned in this document or not.

5.8 We are unable to accept vehicles that are fitted with a roof luggage box that do not fall under the height restrictions within the airport car parks. In the event of the customer booking the service with the vehicle fitted with a roof luggage box the company will not accept liability for any damage.

5.9 The internal condition of the vehicle is not checked at any time and no responsibility is accepted for the interior condition.

5.10 We will not be held responsible for any claims of any nature below £750.00 including any alleged dents, bumps, and scratches.

5.11 We will not be responsible for any minor scratches or dents (whether marked on the document or not) which may not be possible to identify in confined times and weather conditions.

6. Changing the conditions.

6.1 Those conditions will remain in force unless the change is made in writing directly with ourselves and with our written permission.

Customer Relations Procedure

If there are any concerns or issues you wish to raise to investigate further, the following procedure needs to take effect.

A written correspondence needs to be made via e-mail/ letter to our office (all correspondence details are available on the customer copy coupon receipt.
A member of our customer relations team shall endeavour to respond back to your query within a maximum of 5 working days.
Please note that all matters shall be dealt with in writing. Any incidents/issues raised whilst picking or dropping your vehicle need to be made apparent to our Rapid Parking staff member of which would be reported/logged back to the duty manager. No acceptance of liability can be made until the matter is thoroughly investigated.

89%

Bon Voyage Parking - Meet and Greet T2,T3,T4,T5

£50.00

Distance from airport : 3.5

Quick info [ - ] | More details

No wait guaranteed
Meet & Greet service
Meeting points 1-2 min walk from terminals
We're Covid Safe
All drivers DBS checked
All airport fees included

These Terms of Service (hereinafter called �Terms�) are effective as of 15th of September, 2014, hereinafter referred to as (the �Effective Date�) between Customer (hereinafter referred to as �Customer�), and Bon Voyage Parking (hereinafter referred to as �Company�).

ACCEPTANCE OF TERMS

Company provides its Service (as defined below) to Customer through locality located at Heathrow Airport parking subject to these Terms.
By accepting the Terms, or by accessing or using the Service or Website, the Customer represents and acknowledges that they have read, understood, and agree to be bound by these Terms, and that the information the Customer provides in registering to the Service is accurate, complete, and is within the Customer�s right to use.
Customer acknowledges that these Terms constitute a binding contract Between Customer and Company, and further acknowledge that these Terms govern the Customer�s use of the Service.

DESCRIPTION OF SERVICE

Company will provide the following:
The Company will move, park and return Customers vehicles from short/long term airport parking.
Provide fully insured drivers to operate Customers vehicle between airport and parking compound.
Provide jump start service for your vehicle in the event the vehicle does not start; however, we will not be held responsible for any consequential damage as a result of this service.
Provide tyre service In the event that the car acquires a puncture including slow puncture resulting in the need to either inflate the tyre or change to the spare tyre.
Customer will provide:
Spare keys. We require customers to have a spare key to the vehicle.
Proof that vehicle has a current MOT.
Proof that vehicle complies with all statutory and regulatory requirements regarding the use of motor vehicles.
Company does not provide towing services.

DISCLAIMER OF WARRANTIES AND LIABILITY

We will be liable to pay compensation for any neglect by our employees while in possession of the vehicle for the moving, parking and returning to customers only.
We accept no liability for mechanical, structural and electrical failure of any part of your Vehicle, including but not limited to; windshields; windows; mirrors; tyres and wheel hubs.
We will not be held responsible for any deterioration in the condition of the vehicle while in our keeping.
We accept no liability for any faulty cars, alarm fobs, house or any other keys or valuables which are left on the key ring or inside the vehicle.
We will not accept liability for any loss or damage covered by your own insurance.
Claims for damages must be reported immediately to our staff immediately on delivery of the car to the airport.
Claims will not be considered if reported after the vehicle has been returned to your possession and there is a delay in reporting any claims that cannot be verified by our staff.

ENTIRE AGREEMENT

This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof, all previous understandings whether oral or written having been merged herein. No representations or warranties have been made other than those expressly set forth herein. Without limiting the foregoing, the parties have not relied on any oral statements that are not included in the Terms. The Terms may not be changed, modified, renewed, extended, or discharged or any covenant or provision hereof waived except by an agreement in writing signed by both parties. These Terms supersede prior versions of these Terms.
Notwithstanding the foregoing, we may amend these Terms from time to time, in which case the new Terms will supersede prior versions. We will notify Customer of such changes and direct Customer to the latest version.

GOVERNING LAW

The validity, interpretation and performance of these Terms shall be governed by the laws of the United Kingdom without giving effect to the conflicts of law�s provisions or principals thereof.

86%

Diamond Parking Heathrow - Meet and Greet

£49.50

Distance from airport : 3.5

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Pick up and drop off at the Airport
Fully Insured Drivers
Excellent Customer Service
Operating Hours: 04:15 - Midnight

Terms & Conditions

The following are the Terms and Conditions of (henceforth referred to as "the company"). Please read them carefully.

Introduction

Diamond Parking Heathrow works with independent meet and greet parking operators to provide excellent airport parking offers on Heathrow Airport.
Diamond Parking Heathrow aims to facilitate hassle free airport parking experience for its customers. We have set out everything you need to know below and on our website , so there are no surprises and you can understand service(s) been offered before purchasing.
By using our website and when you make a booking, you accept these terms and conditions in full accordingly.
These terms and conditions are governed by English law and apply from when we provide you with a booking reference, either by phone or on the website.

Bookings and Services

Get a quote from our website and you will get a confirmation email. All terms and conditions are considered accepted at the point of confirmation
You are required to reach 30 minutes before your flight at the airport. Our chauffeurs take 15 minutes in the normal traffic condition and if there is a bad traffic condition, then we are not reasonable for any loss
All booking are non-refundable unless stated otherwise
The whole parking procedure will be carried out according to the dates, time, terminal and price mentioned in your booking receipt
If you extend your stay, then you must inform us via email or phone.
The vehicle will be deemed to have been abandoned, provided we serve no less than 30 days notice. We will then be entitled to remove and sell the vehicle and deduct the sum from the proceeds for both our reasonable handling and any unpaid fee for days in which the car had been in the car park calculated at the tariff of your own choosing. We will send the remaining balance amount by cheque.
We will pay up to 15 minutes at the airport terminal car collection upon your arrival. So, inform us when you are ready to collect your car otherwise, you will have to pay for the exceed time
We try our level best to collect and deliver your vehicle at the requested time. We are not responsible for the delays due to traffic congestion, road accident, flight delay, poor climate conditions, luggage delay and immigration delays

Payments

The credit or debit cards that you are using must be yours (if it is of third party, then you must have an express authorization). The funds cover the cost of the service that you book with us
If you increase your stay, then a specified amount will be collected from your account before your return. Every extra day will be charged £20.00 per day
The clients need to pay the full amount of a booked service before the commencement of the trip
If a client returns at a time when we are not in the operation and need his vehicle, then he should pay £25.00 as additional charges

Cancellation and Amendments

Please refer to cancellation and amendment policy of the booking website to see applicable terms.
Any client that needs to reduce his stay once the service has been commenced will incur to pay the fee for the whole service he booked.

Liability

It is the Customers prime responsibility to display a valid tax disc and comply with the Road Traffic Act. The customer will be held responsible for any fines, liabilities and consequential loss the Company incurs from a failure to do so. We reserve the right to refuse your vehicle on the day and no refund will be given the above mentioned conditions are not compiled
Your vehicle must be taxed and comply with the Road Traffic Act 1988. This is deemed to be the case when your car is in our possession for the parking duration. Any liabilities in the said case as a result of the client's vehicle not complying with the Road Traffic Act, incurred at the time by the Company will be deemed payable by the customer.
We are not responsible for any mechanical, electrical and structural failure of any part of the vehicle like windscreen, glass, wheels, flat batteries and alarms. We are not responsible for the damages of your vehicle prior to the parking
We do not accept the responsibility of defected car, alarm fobs or any extra keys that are left in your key chain
We request our clients to take an extra key of their vehicle with them
On the delivery of a car, any claim must be reported to our support team immediately
If you claim about the damage of your vehicle after it has been returned to you or there is a delay in reporting or not verified by our customer support, then we are not responsible for any claim
We are not responsible for the event in which your vehicle is not starting due to flat battery. We will charge fee for our time in attempting to start your vehicle
If your vehicle needs repairing due to our negligence, then you must take your vehicle to our approved organization. It is your duty to drop and pick your vehicle to the garage at your own cost
We cannot guarantee the safety of neither vehicle nor their contents. Also the car parks are open-air surface compound
Diamond Parking Heathrow will not accept the responsibility if you lost your receipt and the same receipt is presented by the third party fraudulently to recover the car
Once you booked a service, you commit to agree with all the terms and conditions. It is not necessary that the same terms and conditions will be applied on your next booking
The client must ensure that he/she is the owner of the car

Complaints Process

Any complaints in relation to the quality of the Diamond Parking Heathrow service provided should be made to Diamond Parking Heathrow customer services via email.
All complaints regarding the provision of Diamond Parking Heathrow service must be received by email within 5 days of the day you collect your vehicle from the airport, any complaint received after this time will not be considered.
Diamond Parking Heathrow will accept liability for proven acts of their negligence. Claims cannot be considered once your vehicle has left the terminal so please check your vehicle carefully before leaving.

98%

Star Parking Meet & Greet

£49.52

Distance from airport : 6

Quick info [ - ] | More details

Meet and Greet Service at Heathrow Airport
No hidden costs. Airport levy fees included
Perfect for business travelers
Operating hours 4:00 - 23:30
Low cost, competitive and reliable service

95%

GEO Parking LTD - Meet & Greet

£62.00

Distance from airport : 10

Quick info [ - ] | More details

Meet and Greet at All Terminals 04:30 - 23.59
Perfect for business travelers
No requirement for shuttle transfer
Exit fees payable on return
Fully insured Drivers

B Terms & Conditions for Geo Parking Ltd

1. Booking Confirmation

1.1 We confirm bookings made by email or on our website by issuing a booking reference via email.

1.2 We confirm bookings made by phone by the operator via email.

1.3 All services are subject to availability, may be changed without notification.

1.4 Geo Parking ltd reserves the right not to accept or fulfil a booking.

1.5 Bookings through the Geo Parking ltd website are deemed to be made when validated by the issue of a booking reference number.

1.6 You are required to call 30 minutes before your arrival at the airport. Our chauffeurs take 20 minutes in the normal traffic condition and if there is a bad traffic condition, then we are not responsible for any delays.

2. Cancelling a Booking Made

2.1 You may cancel a booking for any reason, including not accepting these conditions, up to 48 hours before the parking period begins and you will receive a refund after deduction of admin fee of £20.00

2.2 If you cancel within 48 hours or do not turn up, we will charge you the full parking fee for the total parking period.

2.3 Cancellation must be by email and only after an email confirmation has been sent back acknowledging the cancellation with a refund be made after deduction of admin fee of £20.

2.4 For the purposes of conditions 1 and 3, the parking period begins at one minute past midnight on the first day of the parking period.

2.5 Cancellations or amendments cannot be accepted if you book a supersaver, saver or non-flexible parking product should you have the right to cancel and do so, via email within that time, you will be refunded the charges that you have paid to us after deduction of £20.00 admin fee.

3. Prices and Payments

3.1 All payments must be made prior to parking your vehicle.

3.2 If there are any extra charges due for extra days, these must be paid prior to you leaving the car with our company.

3.3 In the event entry and exit times change from those booked this, will result in your actual time parked exceeding the number of days you have pre-paid for. An additional charge will need to be paid prior to leaving the car with our company.

3.4 Discounts and Savings cannot be used with other offers or discount vouchers.

3.5 Offers not to be used in conjunction with any other offer or promotion.

3.6 We will pay up to 15 minutes at the airport terminal car collection upon your arrival. So, inform us when you are ready to collect your car otherwise, you will have to pay for the excess time.

3.7 If a client returns at a time when we are not in the operation and need his vehicle, then he should pay £25.00 as additional charges.

4. Our Responsibilities

4.1 We will accept legal responsibility for any accidents if it is caused by our or our employees� negligence.

4.2 We will accept legal responsibility for damage to the paintwork or bodywork of your vehicle if you can prove that it was caused by us.

4.3 If you have signed a waiver so that your vehicle has not been inspected by us, then we will not accept any responsibility whatsoever.

4.4 You will not have to prove this if you have paid for a vehicle inspection report prepared and the damage is not recorded on it. Which is then signed by yourself. You agree for us carrying out repairs to the vehicle if we believe the damage has been caused during the parking period at our approved garage.

4.5 Your booking will be taken that you do not wish to have your vehicle inspected unless a specific request is made, after which you will be asked to sign the damage inspection report.

5. Exclusion and limits of our responsibility

5.1 We will not accept legal responsibility for the following.

5.2 Loss or damage covered by your own insurance. Your own vehicle insurance MUST cover the vehicle parked in our car park for Fire, theft, flood and malicious damage during the duration of your booking.

5.3 Personal property left in the vehicle or left unattended at any time. No valuables should be left within the car whilst parked in our compound. No responsibility can be excepted in the event that valuable are left in the vehicle.

5.4 Transport delays between the car park and the Airport caused by traffic congestion, weather, coach breakdown or any other cause beyond our control.

5.5 Loss arising from a stolen or mislaid receipt or ticket.

5.6 Law enforcement authorities can impound your car, if your car is not meeting road legal requirements, we cannot be held responsible for this. Loss or damage to the vehicle arising from mechanical or electrical failure, jump starting of vehicle, self-locking, air pollution / weather, terrorism, natural disaster, damage by vandals, criminal activity and other matters outside our control. Geo Parking Ltd does not accept liability for damage to vehicles arising from acts of nature nor will the company accept responsibility for minor scratches dents or chips to paintwork or any visual damage that cannot be seen and noted due to weather conditions or where the exterior is in a dirty state or by the virtue of the car colour. The company will not accept responsibility for damage to Windscreens or other glass. No liability can be accepted for alloy damage/ scuffs.

5.7 Any direct or indirect loss as a result of damage or loss or damage to the vehicle (such as loss of earnings, flights missed, hotel cost.

5.8 Any Delay in making the vehicle available for collection, this is if you arrive prior or later to the date booked.

5.9 Any loss as a result of you not adhering to the time guidelines given.

5.10 The vehicle will be deemed to have been abandoned, provided we serve no less than 30 days� notice. We will then be entitled to remove and sell the vehicle and deduct the sum from the proceeds for both our reasonable handling and any unpaid fee for days in which the car had been in the car park calculated at the tariff of your own choosing. We will send the remaining balance amount by cheque.

6. Your Responsibilities

6.1 It is the Customer's prime responsibility to have a valid road tax and comply with the Road Traffic Act 1988. The customer will be held responsible for any fines, liabilities and consequential loss the Company incurs from a failure to do so. Geo Parking ltd is not responsible to make it your car road legal by Road Traffic Act 1988 and no refund will be given the above mentioned conditions are not complied.

6.2 Your vehicle must be taxed and comply with the Road Traffic Act 1988. This is deemed to be the case when your car is in our possession for the parking duration. Any liabilities in the said case as a result of the client's vehicle not complying with the Road Traffic Act, incurred at the time by the Company will be deemed payable by the customer.

6.3 No dangerous toxic or illegal substances are left within the Vehicle.

6.4 We are not responsible for the event in which your vehicle is not starting due to flat battery. We will charge £20 fee for our time in attempting to start your vehicle. In the event your vehicle will not start, we assume you give permission and will make attempt to start the vehicle using a Battery starter pack. In the event your vehicle still does not start you will need to contact a breakdown company at your cost. Your vehicle must be removed from the car park within 24 hours of the end of the parking period. After this time we will charge you the daily parking charge.

6.5 The conditions below apply to standard parking.

6.6 We may photograph or video the vehicle when your vehicle enter car park, if you have paid for this service. No liability of damage will be accepted once the vehicle has left the car park and reported thereafter.

6.7 To clarify you must inspect the vehicle prior to departure and report any damage to us on a report form before driving out of the car park or Airport. Claims cannot be considered once vehicles have left the premises so please check your car before leaving or in the case of our Meet and Greet service driven away after the driver has handed over the keys.

6.8Your vehicle will not be checked for damage, unless requested it is deemed that you agree a waiver that your vehicle condition has not been inspected and Geo Parking Ltd cannot be held responsible for any claims made what so ever. If you ask and pay a £5 charge, we will inspect the paintwork and bodywork and record any damage before we park the vehicle (the vehicle inspection report).

6.9 You must inform us about any vehicle immobiliser, automatic security feature or modification to the vehicle.

6.10 You must inform us prior if you have any for special assistance requirements.

6.11 You are required to have spare key/keys for your car all the time during the parking period. You can be asked for spare key, in case if your car key in our possession is not working or lost.

7. Return Vehicle- Reclaiming the vehicle and lost receipts

7.1 You must produce the receipt or ticket we have provided when you collect your vehicle. If you lose the receipt, or ticket, we will need proof of your identity. We will not release any vehicles to other persons unless by prior arrangement.

7.2 In the event that you lose your ticket, please notify us immediately by telephone and email.

7.3 If you arrive back prior to your arrival date booked, you will have to pay the parking fee for the whole parking period booked.

7.4 In the event you arrive prior to your arrival date, we require at least and up to 3 hours to make your car available.

8. Special Assistance Requirements

8.1 If you have any special assistance requirements please let us know when you make your booking.

8.2 All reasonable steps will be taken to meet your needs.

9. Vehicle Security

9.1 Do not leave any house or other keys on your car key ring or in the vehicle. No responsibility is accepted in the event that they are lost or misplaced.

9.2 Do not leave any Sat Navs or any Valuables in the vehicle.

10. Check In Time

10.1 It is your responsibility to arrive at the Airport in good time (a minimum of 120 minutes prior to the earliest airline recommended check-in time is suggested) to enable you to arrive at the airport by the airline�s recommended check-in time.

10.2 In the event you wish your vehicle to be inspected, please allow an extra 45 minutes on top of the recommended 120 minutes

11. Moving the vehicle

11.1 We will keep the vehicle in one of our car parks. You agree to us driving the vehicle within and between car parks on the public highways. During busy periods your vehicle may be parked away from the main compound.

12. Indemnity

12.1 You shall indemnify the Company and its staff for any loss, damage, actions and claims arising from breach of your Obligations contained in clause 7.1.1

13. Complaints Procedure

13.1 This procedure does not affect your right to take legal action.

13.2 If you believe your vehicle is damaged while in the car park or you lose the vehicle (or any of your possessions from the vehicle), you should: Immediately let a member of staff know before you leave the car park, you will be requested to email your complaint.

13.3 We will write and acknowledge your complaint upon receiving it.

13.4 If a complaint relates to damage to the vehicle, you must allow us to inspect the vehicle before repairs are carried out. In the event that we agree to carry out any repairs they must be carried out only by our approved garage.

13.5 We will not be responsible for any damage complaint up to £750.00.

14. Car park Site Security

14.1 Although all measures will be taken to ensure the security of the site, this cannot be guaranteed at all times by Geo Parking Ltd. Your vehicle insurance must cover you for the parking of the vehicle in a car park for all eventualities.

15. Changing the conditions

15.1 Nobody can change these conditions unless the change is made in writing with our permission.

15.2 These Terms and Conditions may be changed by ourselves at any time. Please request up to date Terms and Conditions at the time of booking.

100%

Zenith Parking Heathrow - Meet and Greet

£60.00

Distance from airport : 2

Quick info [ - ] | More details

Hassle-free meet & greet service
Operating hours 4:30 - 23:30
Ultimate convenience - not transfers - no shuttle buses
Highly trained Uniformed staff
Our drivers are fully insured drivers to drive your vehicle
24/7 CCTV surveillance in operation

TERMS AND CONDITIONS

1. Booking and Service

1.1 Bookings through our website or Consolidators are deemed to be made when final confirmation of the booking has been sent via email. All terms and conditions are deemed to have been accepted at the point confirmation is

made.

1.2 Whilst every effort is made to ensure that collections and deliveries of the vehicle are made at the requested times, we do not accept any responsibility for delays of its service, caused as a result of circumstances beyond our

control, such as traffic congestion, delayed flights, security alerts. This list is not definitive.

2. Payment

2.1 Increased duration of stay will be debited from the client�s account and payment collected prior to the return of the vehicle. Any extended days will be charged at a rate of £15.00 per day.

2.2 Full payment of booked service is due prior to the commencement of the service.

2.3 If your return time passes midnight from your actual paid booking date and your vehicle needs to be delivered after midnight, an additional charge of £25.00 is applied.

3. Cancellations and Curtailment

3.1 A booking may be cancelled up to 24 hours prior to the date for which the service has been booked and a full refund less £20.00 administration cost will be made.

3.2 No refunds will be given for any cancellations or non-use of our service made within 24 hours of the day of travel.

3.3 Any customer wishing to curtail the length of stay of service once that service has commenced will be liable to pay the fee for the whole of the service booked.

3.4 Any alterations made within 24 hours of departure and during the duration of the stay will incur a charge of £20.00 for each and every amendment made. All amendments must be via email and will only be acknowledged

once confirmation email is received.

4. Liabilities and other terms

4.1 Our insurance covers our legal liabilities.

4.2 Vehicles and moveable items that are left unattended are left at the owners risk whilst the vehicle is in our possession.

4.3 No claim for damage can be made unless the damage was brought to the attention of our representative upon collection of vehicle on your return and written notification is given to you at the time.

4.4 We accept no liability for any mechanical, structural and electrical failure of any part of your vehicle including windscreens, glass, and tyres and in particular alloy wheels howsoever caused. This list is not exhaustive.

4.5 We accept no liability for any loss or damage whatsoever caused unless proved to be caused by the negligence of our employees.

4.6 Your vehicle must be taxed and comply with the Road Traffic Act 1988. This is deemed by us to be the case for the whole duration while the vehicle is in our possession. Any liabilities incurred by Our Company as a result of

the client�s vehicle not complying with the Road Traffic Act, the Customer will be held responsible for all costs/liabilities incurred by the Company.

4.7 We accept no liability for any faulty keys, alarm fobs, house or other keys left on the key ring. In the event of vehicles not starting, we reserve the right to charge for our time. Only the Car Key should be given.

4.8 In the event that the car acquires a puncture whilst in our possession (including slow punctures) we reserve the right to charge either to inflate the tyre or for changing of the tyre.

4.9 In the event that the car does not start due to a flat battery, we reserve the right to charge for our time in attempting to start the vehicle. We will not be held responsible for any consequences that may result as a direct result

of us having to jump-start your vehicle.

4.10 In the event that we have to pick you up from the Terminal Building, due to a mechanical failure of your vehicle, we reserve the right to charge for this and any associated costs that we may incur.

4.11 We require the Customer to have a spare key for their vehicle, which would we require be taken with the customer.

4.12 During certain busy periods or lengthy periods of stay, your car may be parked in any one of our Secondary Secure Compounds, which could be up to 15 miles away (one way) depending on which terminal you have dropped

your vehicle off. *Please note, the security level at these secondary compounds may not be at the same level as the main compound.

cost. We will not authorise or agree for any works to be carried out by dealerships even in the event of the vehicle foregoing its warranty.

5. Exclusions and limits of our responsibility

5.1 Any vehicle parked by the Customer personally at a Car park does so entirely at his or her own risk.

5.2 Loss or damage covered by your own insurance whilst the vehicle is in our custody. No vehicles will be covered for Theft/Fire/Flood or any other intervening act of nature whilst the vehicle is in our custody.

5.3 We will not be held liable for any indirect/direct loss as a result of damage or loss to the vehicle (such as loss of earnings/missed flights etc.)

5.4 We will not pay more than £10,000 for loss or damage to the vehicle.

5.5 We endeavour to deliver your vehicle back to you within 45 minutes depending on traffic and weather conditions.

5.6 We will not be held liable for any delayed or missed flights / car hire charges as a direct or indirect result of our service.

5.7 We will not be responsible for any minor scratches or dents (whether marked on this document or not) which may not be possible to identify in confined times and weather conditions.

5.8 We will not be responsible for any chips or broken glass to the vehicle whether mentioned on this document or not. (In addition to clause 4.4)

5.9 We will not be responsible for any valuables left in the vehicle while in our custody. (In addition to clause 4.3)

5.10 We will not be responsible for any discolour of paintwork or dents or scratches that may become visible after a car wash/rainfall. This is regardless whether the dents or scratches are mentioned in this document or not.

5.11 We will not be responsible for any damage to any alloys or tyres regardless of whether any damage is mentioned or not on this document. (In addition to clause 4.4)

5.12 In the event that we agree to any form of repair or compensation (whether liability or not by us) you (the client) will be responsible for the excess of any claim being £200.00 for any claims up to £1000.00 and £400.00 excess

for any claims in excess of £1000.00

5.13 The internal condition of the car is not checked at any time an no responsibility is accepted for the interior condition.

5.14 We will be held responsible for any claims of any nature below £750.00 including any alleged dents, bumps and scratches.

6. Changing the conditions

6.1 These conditions will remain in force unless the charge is made in writing directly with us and with our written permission.

87%

Mayfair Parking Meet and Greet

£49.50

Distance from airport : 10

Quick info [ - ] | More details

Meet and Greet at All Terminals 04:00 - 23.59
Perfect for business travelers
No requirement for shuttle transfer
All inclusive price. No hidden fees
Fully insured Drivers

Terms & Conditions for PARKHEATHROW LTD

BOOKING CONFIRMATION

We confirm bookings made by email or on our website by issuing a booking reference via email.

We confirm bookings made by phone by the operator via email.

All services are subject to availability, may be changed without notification.

PARKHEATHROW LTD reserves the right not to accept or fulfil a booking.

Bookings through the PARKHEATHROW LTD website are deemed to be made when validated by the issue of a booking reference number.

You are required to call 30 minutes before your arrival at the airport. Our chauffeurs take 20 minutes in the normal traffic condition and if there is a bad traffic condition, then we are not responsible for any delays.

CANCELLING A BOOKING MADE

You may cancel a booking for any reason, including not accepting these conditions, up to 48 hours before the parking period begins and you will receive a refund after deduction of admin fee of £20.00

If you cancel within 48 hours or do not turn up, we will charge you the full parking fee for the total parking period.

Cancellation must be by email and only after an email confirmation has been sent back acknowledging the cancellation with a refund be made after deduction of admin fee of £20.

For the purposes of conditions 1 and 3, the parking period begins at one minute past midnight on the first day of the parking period.

Cancellations or amendments cannot be accepted if you book a supersaver, saver or non-flexible parking product should you have the right to cancel and do so, via email within that time, you will be refunded the charges that you have paid to us after deduction of £20.00 admin fee.

PRICES AND PAYMENTS

All payments must be made prior to parking your vehicle.

If there are any extra charges due for extra days, these must be paid prior to you leaving the car with our company.

In the event entry and exit times change from those booked this, will result in your actual time parked exceeding the number of days you have pre-paid for. An additional charge will need to be paid prior to leaving the car with our company.

Discounts and Savings cannot be used with other offers or discount vouchers.

Offers not to be used in conjunction with any other offer or promotion.

We will pay up to 15 minutes at the airport terminal car collection upon your arrival. So, inform us when you are ready to collect your car otherwise, you will have to pay for the excess time.

If a client returns at a time when we are not in the operation and need his vehicle, then he should pay £25.00 as additional charges.

OUR RESPONSIBILITIES

We will accept legal responsibility for any accidents if it is caused by our or our employees' negligence.

We will accept legal responsibility for damage to the paintwork or bodywork of your vehicle if you can prove that it was caused by us.

If you have signed a waiver so that your vehicle has not been inspected by us, then we will not accept any responsibility whatsoever.

You will not have to prove this if you have paid for a vehicle inspection report prepared and the damage is not recorded on it. Which is then signed by yourself. You agree for us carrying out repairs to the vehicle if we believe the damage has been caused during the parking period at our approved garage.

Your booking will be taken that you do not wish to have your vehicle inspected unless a specific request is made, after which you will be asked to sign the damage inspection report.

Exclusion and limits of our responsibility

We will not accept legal responsibility for the following.

Loss or damage covered by your own insurance. Your own vehicle insurance MUST cover the vehicle parked in our car park for Fire, theft, flood and malicious damage during the duration of your booking.

Personal property left in the vehicle or left unattended at any time. No valuables should be left within the car whilst parked in our compound. No responsibility can be excepted in the event that valuable are left in the vehicle.

Transport delays between the car park and the Airport caused by traffic congestion, weather, coach breakdown or any other cause beyond our control.

Loss arising from a stolen or mislaid receipt or ticket.

Law enforcement authorities can impound your car, if your car is not meeting road legal requirements, we cannot be held responsible for this. Loss or damage to the vehicle arising from mechanical or electrical failure, jump starting of vehicle, self-locking, air pollution / weather, terrorism, natural disaster, damage by vandals, criminal activity and other matters outside our control. PARKHEATHROW LTD does not accept liability for damage to vehicles arising from acts of nature nor will the company accept responsibility for minor scratches dents or chips to paintwork or any visual damage that cannot be seen and noted due to weather conditions or where the exterior is in a dirty state or by the virtue of the car colour. The company will not accept responsibility for damage to Windscreens or other glass. No liability can be accepted for alloy damage/ scuffs.

Any direct or indirect loss as a result of damage or loss or damage to the vehicle (such as loss of earnings, flights missed, hotel cost.

Any Delay in making the vehicle available for collection, this is if you arrive prior or later to the date booked.

Any loss as a result of you not adhering to the time guidelines given.

The vehicle will be deemed to have been abandoned, provided we serve no less than 30 days' notice. We will then be entitled to remove and sell the vehicle and deduct the sum from the proceeds for both our reasonable handling and any unpaid fee for days in which the car had been in the car park calculated at the tariff of your own choosing. We will send the remaining balance amount by cheque.

YOUR RESPONSIBILITIES

It is the Customer's prime responsibility to have a valid road tax and comply with the Road Traffic Act 1988. The customer will be held responsible for any fines, liabilities and consequential loss the Company incurs from a failure to do so. PARKHEATHROW LTD is not responsible to make it your car road legal by Road Traffic Act 1988 and no refund will be given the above mentioned conditions are not complied.

Your vehicle must be taxed and comply with the Road Traffic Act 1988. This is deemed to be the case when your car is in our possession for the parking duration. Any liabilities in the said case as a result of the client's vehicle not complying with the Road Traffic Act, incurred at the time by the Company will be deemed payable by the customer.

No dangerous toxic or illegal substances are left within the Vehicle.

We are not responsible for the event in which your vehicle is not starting due to flat battery. We will charge £20 fee for our time in attempting to start your vehicle. In the event your vehicle will not start, we assume you give permission and will make attempt to start the vehicle using a Battery starter pack. In the event your vehicle still does not start you will need to contact a breakdown company at your cost. Your vehicle must be removed from the car park within 24 hours of the end of the parking period. After this time we will charge you the daily parking charge.

The conditions below apply to standard parking.

We may photograph or video the vehicle when your vehicle enter car park, if you have paid for this service. No liability of damage will be accepted once the vehicle has left the car park and reported thereafter.

To clarify you must inspect the vehicle prior to departure and report any damage to us on a report form before driving out of the car park or Airport. Claims cannot be considered once vehicles have left the premises so please check your car before leaving or in the case of our Meet and Greet service driven away after the driver has handed over the keys.

Your vehicle will not be checked for damage, unless requested it is deemed that you agree a waiver that your vehicle condition has not been inspected and PARKHEATHROW LTD cannot be held responsible for any claims made what so ever. If you ask and pay a £5 charge, we will inspect the paintwork and bodywork and record any damage before we park the vehicle (the vehicle inspection report).

You must inform us about any vehicle immobiliser, automatic security feature or modification to the vehicle.

You must inform us prior if you have any for special assistance requirements.

You are required to have spare key/keys for your car all the time during the parking period. You can be asked for spare key, in case if your car key in our possession is not working or lost.

RETURN VEHICLE- RECLAIMING THE VEHICLE AND LOST RECEIPTS

You must produce the receipt or ticket we have provided when you collect your vehicle. If you lose the receipt, or ticket, we will need proof of your identity. We will not release any vehicles to other persons unless by prior arrangement.

In the event that you lose your ticket, please notify us immediately by telephone and email.

If you arrive back prior to your arrival date booked, you will have to pay the parking fee for the whole parking period booked.

In the event you arrive prior to your arrival date, we require at least and up to 3 hours to make your car available.

SPECIAL ASSISTANCE REQUIREMENTS

If you have any special assistance requirements please let us know when you make your booking.

All reasonable steps will be taken to meet your needs.

VEHICLE SECURITY

Do not leave any house or other keys on your car key ring or in the vehicle. No responsibility is accepted in the event that they are lost or misplaced.

Do not leave any Sat Navs or any Valuables in the vehicle.

CHECK IN TIME

1 It is your responsibility to arrive at the Airport in good time (a minimum of 120 minutes prior to the earliest airline recommended check-in time is suggested) to enable you to arrive at the airport by the airline's recommended check-in time.

In the event you wish your vehicle to be inspected, please allow an extra 45 minutes on top of the recommended 120 minutes

MOVING THE VEHICLE

We will keep the vehicle in one of our car parks. You agree to us driving the vehicle within and between car parks on the public highways. During busy periods your vehicle may be parked away from the main compound.

INDEMNITY

You shall indemnify the Company and its staff for any loss, damage, actions and claims arising from breach of your Obligations contained in clause 7.1.1

COMPLAINTS PROCEDURE

This procedure does not affect your right to take legal action.

If you believe your vehicle is damaged while in the car park or you lose the vehicle (or any of your possessions from the vehicle), you should: Immediately let a member of staff know before you leave the car park, you will be requested to email your complaint.

We will write and acknowledge your complaint upon receiving it.

If a complaint relates to damage to the vehicle, you must allow us to inspect the vehicle before repairs are carried out. In the event that we agree to carry out any repairs they must be carried out only by our approved garage.

We will not be responsible for any damage complaint up to £750.00.

CAR PARK SITE SECURITY

Although all measures will be taken to ensure the security of the site, this cannot be guaranteed at all times by PARKHEATHROW LTD. Your vehicle insurance must cover you for the parking of the vehicle in a car park for all eventualities.

CHANGING THE CONDITIONS

Nobody can change these conditions unless the change is made in writing with our permission.

These Terms and Conditions may be changed by ourselves at any time. Please request up to date Terms and Conditions at the time of booking.

90%

Eden Parking Meet And Greet - Terminal 2,3 & 5

£52.00

Distance from airport : 4

Quick info [ - ] | More details

Ideal for families and business trips
Professional service at affordable price
Operating Hours 05:00 - 23:00
Comprehensively insured and trained staff
Excellent Customer Service

Terms & Condition

This section aims to bring important points to your attention. Eden Parking has tried to make it as brief, easy to read and easy to understand as possible. This does not affect your statutory rights as a consumer. All Terms and Conditions are deemed to have been accepted at the point confirmation is made.

We confirm bookings that are made on the website by issuing a booking reference via email/text message or where necessary by phone call. Please retain the booking reference number as proof of your right to drive away your vehicle on return. If the receipt is not shown then photographic identification will be needed. This will have to be the same customer that delivered the vehicle.

A booking may be cancelled up to 24 hours before the parking period and you will receive a full refund. No refunds will be given for cancellations made within 24 hours of the day of travel.

Customers that want to shorten the duration of their bookings will still be liable to pay their whole fee for their service booked. Additional days parked over the booked parking period will be charged £20 per day.

We do not accept any responsibilities for delays of our service that are caused as a result of traffic congestion, delayed flights, security alarms and so on. The list is not definitive. If the customer arrives earlier than the scheduled time without reasonable notice we will charge £25. This will be paid upon collection of the customer�s vehicle. (This may cause a delay from the scheduled time)

Bookings can only be made by the registered owner of the vehicle, or satisfactory permission must have been granted to the driver of the vehicle from the registered keeper of the vehicle.

Prices

Bookings made within 24 hours of travel are not eligible for a refund and cannot be transferred to a later date. Prices quoted by Eden Parking are complete for the period booked. However, if you are delayed more than 12 hours or your delay results in an extended stay Eden Parking reserves the right to charge a late return fee plus any additional days parking in the event of the delay resulting in an extended stay. Failure to arrive on the initial booking day for whatever reason will be deemed a �no show� and as such no refund or transfer of bookings are allowed. A new booking must be made in effect of delayed or changed timings.

Customers that use Eden Paring meet and greet service between the time 23:00 to 5:00 for reasons such as delayed arrival and departure flights or for any other reasons will be charged £20 per hour plus the booking price.

1.2 Price Changes

Eden Parking is committed to providing the highest standard, at the best prices, so throughout the season we continually review our products and prices. There are likely to be some seasonal special offers and discounts where prices go down and in some circumstances prices may even increase. Always check our website for the most up-to-date prices.

2. Security of your vehicle

Before handing your vehicle over please ensure that all windows of your vehicle are securely closed, all lights and electrical equipment is switched off & all personal possessions have been removed. When handing over a convertible vehicle please ensure that the hood is up and secure. We accept no liability for house or other keys on your car key ring or kept in the vehicle. Only the vehicle key should be handed over to our driver.Eden Parking vehicle insurance are for road risks only and cover the drivers to move the vehicle to and from our secure offsite car park. Any claim for damage while the vehicle is stored, however caused, must be claimed from the customers own insurance, with the exception of damage caused while the vehicle is being driven by our driver.

2.1 Liabilities and other Terms

We are not liable or responsible for any items left in the customer�s vehicle. We recommend you remove all valuables from your vehicle prior to handing your vehicle over. Customers should remove any items such as satnavs, loose cash, sunglasses etc. We cannot verify that these items were left in your vehicle. No claim for damage can be made unless the damage was brought to the attention of our driver upon collection of your vehicle. We accept no liability for any mechanical, structural and electrical failure of any part of your vehicle windscreens, glass, tyres, and alloy wheels. We accept no liability for any loss or damage whatsoever caused unless proved to be caused by our driver. When leaving the vehicle with the driver please make sure that the vehicle is in a roadworthy condition. This includes tyres that meet the legal requirement, sufficient fuel so that the vehicle can be driven to the car park and back again. As required by law the vehicle must also hold up to date road tax and an MOT certificate covering the full duration of the stay at Eden Parking. If you do not meet these conditions then the company can refuse to accept the vehicle or deliver it upon your return. If the road tax and MOT expires within the parking period then we will not deliver the vehicle back to the customer. Further parking costs will be incurred and the vehicle will only be released upon clearing all dues. If any liabilities or costs are incurred by the company as a result of the customer�s vehicle not complying with the Road Traffic Act 1988, the customer will be held responsible for these liabilities and costs incurred by the company. If the vehicle acquires a puncture (including slow punctures) while it is in our possession, we reserve the right to impose a charge to either inflate or change the tyre. In the event of the vehicle not starting due to a flat /non-operational battery we reserve the right to make a charge for our time in attempting to start the vehicle. In the event that we have to pick a customer up from the terminal buildings, due to a mechanical failure of your vehicle, we have the right to charge for this and any associated costs that may incur.

If the customer comes 24 hours before they are scheduled to collect their vehicle without calling Eden Parking will result in a £20 charge.

Any amendments made after the booking is first completed will cost £20.

Customers that don�t call 40 minutes before arriving at the terminal they will have to pay the terminal access fee.

Customers that book via third parties must pay terminal access fee.

Eden Parking does not reimburse or provide a courtesy vehicle for customers. Customers that have any problems with their vehicles, departure or arrival time for example, puncture tire, dead battery, hazardous weather conditions customers will have to collect their vehicle themselves.

If a customer arrives for departure without informing Eden Parking, the customer will have to wait longer than usual and they are responsible to pay the car park fee. We are not responsible for missed flights or any other damages that may have been caused due to customer not notifying us letting u know that they are 40 to 60 minutes away from the terminal.

If a customer arrives from their trip without notifying Eden Parking they will have to wait a minimum 2 hours and they will be charged £20. The customer will have to notify Eden Parking beforehand so we can deliver the vehicle upon arrival on time. We will not be responsible for any loses due not notifying Eden Parking on time so they we can deliver the vehicle.

Customers that change their terminal details when landing can incur a cost of £20.

Customers that do not provide correct details such as flight numbers, return and depart can incur a minimum wait of 2 hours and a £20 fee.

2.2 Exclusion and limits of our responsibility

Loss or damage covered by your own insurance. No vehicles will be covered for Theft/Fire/Flood or any other intervening act of nature whist the vehicle is in our custody. Once the vehicle is parked in our secure car park the insurance reverts back to the customer�s policy. The vehicle is only insured by Eden Parking while it is being driven by our employees. In the case of last minute changes and immediate access required to the customer�s vehicle whilst parked in our car park, we will deliver your vehicle to the required terminal approximately 1 hour after we have received your call depending on the traffic and weather conditions. We will not be held liable for any delayed or missed flights. We will not be responsible for any minor scratches or dents which may not be possible to identify in confined times and weather conditions. We will not be responsible for any discolour of paintwork or dents or scratches that may be caused by weather conditions. The internal condition of the vehicle is not checked at any time and no responsibility is accepted for the interior condition unless any damage is caused by our employees whilst driving the vehicle. In the event that we agree to any form of repair or compensation (whether liability is admitted or not) you (the customer) will be responsible for the excess of every claim. The insurance excess will be £800 for claims. Eden Parking cannot be held responsible if customers lose their instructions and they are presented to Eden Parking by a third party who uses it to fraudulently to take delivery of the customers vehicle. Eden Parking does not accept responsibility for the conditions of the vehicle on return to the customer, whether the vehicle was handed over to one of Eden Parking�s driver in a dirty or clean condition.

The customer must take pictures at the terminal of their vehicle when the driver is present in regards to damages. Failure to show a clear picture showing date, time and location we will not accept any claim. The customer must take a clear picture showing date, time and location of the full vehicle when the driver delivers the vehicle back to the customer at the terminal. This is in case of any damages that the customer may claim. Failure to show a clear picture we will not accept any claim.

Customers will have to provide evidence prior to the claim showing date, time and location.

Eden Parking is not responsible for natural dirt caused by birds and weather.

Eden Parking is not responsible for the cleanliness of the vehicle.

If a customer has to repair their vehicle due to damages caused, without the permission of Eden Parking, we are not responsible to pay any amount of damages.

We are not responsible for any uninsured losses.

2.3 Other Terms

Eden Parking insurance covers our legal liabilities within their terms and conditions. Eden Parking does not cover any items left in the vehicle. Please ensure that when we receive your vehicle any loose tools are safely secure and are in one place so that when driving they do not move around. We will not be liable if any tools are damaged while we have possession of your vehicle. Please ensure that there are no drinks in the drink holders. We will not be liable if any drinks spill while our driver is driving your vehicle. Please ensure that all foods and drinks are not present in your vehicle. Eden Parking cannot be held responsible for minor damages unless this was bought to the companies attention. In case of a dispute, it is the customer�s responsibility to prove that damage was caused by Eden Parking through their negligence. Eden Parking has the right to refuse to accept any vehicles over 3.5 tonnes, vehicles with a trailer and vehicles that are deemed to be unfit to drive/un-roadworthy. Eden Parking has the right to refuse the vehicle if the vehicle does not have the same registration plate. Eden Parking are working with major consolidators, brokers and physical working companies within the UK so we can receive bookings from them and give bookings to them.

3. Complaint procedure

All complaints regarding the provision of service (not damage) must be received by email within 24 hours of return to the UK any complaint received after this time will not be considered. Damage complaints will only be considered if noted at the time of return of the vehicle. All Parking is subject to the terms and conditions of Eden Parking and the customer accepts Eden Parking is the booking handling agent and that all claims regarding damage or loss caused while moving vehicles must be claimed from Eden Parking. The company is not responsible in any way once the vehicle has been handed over to the customer upon departure. The company offers no warranty or indemnity as to the protection or safety of vehicles left in the car parking premises or any goods left within the vehicles and owners of vehicles are reminded that their own policies of insurance must be utilised in order to make any claim if such loss or damage occurs while the vehicle is in the car park area and was not directly the fault of Eden Parking. Any damage found on the vehicle on the time of return will not be considered unless it is brought to the attention of Eden Parking BEFORE leaving the airport. No liability whatsoever will be accepted if this is not adhered to.If a complaint relates to damage of your vehicle, you must allow us to inspect the vehicle before repairs are carried out (Provided the damage was notified and logged by Eden Parking at the time of collection/delivery). You can send us complaints by e-mail at info@edenparking.co.uk or edenparking@hotmail.com complaints may also be sent in writing to Eden Parking, Unit 1 Railway House, 14 Chertsey Road, Woking, Surrey, GU21 5AH. All calls to Eden Parking are charged at the rate agreed with your phone service provider. We may monitor and record calls. We do not accept claims or complaints over the phone, these must be by email or post.

If a customer books via a consolidator, any kind of payment methods customers must contact the consolidator. Eden Parking has the right to cancel any bookings at any time within 24 hours or after 24 hours whether direct or from any third party with reason or without reason.

4. Airport access charges

This is a new charge being applied to all authorised meet and greet parking operators at London Heathrow airport for the use of the short term car park and the designated areas at Heathrow. Our price includes these charges for first 15 minutes only. These conditions will remain in force unless changed by Eden Parking in writing.

5. Directions

It is the customers responsibility to ensure you have directions to your designated airport & designated meeting point to meet our driver. If you arrive early or late and have not informed the operator of your early/late arrival the operator reserves the right to allocate a new time slot and may charge extra, or may adhere to the original meeting time.

NAN%

Eden Parking Meet And Greet - Terminal 4

£90.00

Distance from airport : 4

Quick info [ - ] | More details

Ideal for families and business trips
Professional service at affordable price
Operating Hours 05:00 - 23:00
Comprehensively insured and trained staff
Excellent Customer Service

Terms & Conditions

A booking may be cancelled up to 24 hours before the parking period and you will receive a full refund. No refunds will be given for cancellations made within 24 hours of the day of travel.

Bookings can only be made by the registered owner of the vehicle, or satisfactory permission must have been granted to the driver of the vehicle from the registered keeper of the vehicle.

Prices

1.2 Price Changes

2. Security of your vehicle

2.1 Liabilities and other Terms

If the customer comes 24 hours before they are scheduled to collect their vehicle without calling Eden Parking will result in a £20 charge.

Any amendments made after the booking is first completed will cost £20.

Customers that don�t call 40 minutes before arriving at the terminal they will have to pay the terminal access fee.

Customers that book via third parties must pay terminal access fee.

Customers that change their terminal details when landing can incur a cost of £20.

Customers that do not provide correct details such as flight numbers, return and depart can incur a minimum wait of 2 hours and a £20 fee.

2.2 Exclusion and limits of our responsibility

Customers will have to provide evidence prior to the claim showing date, time and location.

Eden Parking is not responsible for natural dirt caused by birds and weather.

Eden Parking is not responsible for the cleanliness of the vehicle.

If a customer has to repair their vehicle due to damages caused, without the permission of Eden Parking, we are not responsible to pay any amount of damages.

We are not responsible for any uninsured losses.

2.3 Other Terms

3. Complaint procedure

4. Airport access charges

5. Directions

NAN%

Kwik Parking Meet & Greet

£55.00

Distance from airport : 6

Quick info [ - ] | More details

Meet and Greet Service at Heathrow Airport
No hidden costs. Airport levy fees included
Perfect for business travelers
Operating hours 4:00 - 23:30
Low cost, competitive and reliable service

NAN%

Jetsave Meet and Greet

£79.95

Distance from airport : 2

Quick info [ - ] | More details

Meet and Greet service at all terminals
24 / 7 cctv & swipe card entry in compound
Fully insured drivers
Security fenced and barrier in car park
Prices all inclusive

Terms & Conditions below.

1. Bookings & Service

1.2 Whilst every effort is made to ensure that collections and deliveries of the vehicle are made at the requested times.

We do not accept any responsibility for delays of its service, caused as a result of circumstances beyond our control, such as traffic congestion, delayed flights, road accidents, security alerts, severe weather conditions, luggage delays and immigration delays. This list is not exhausted.

2. Payment

2.1 Increased duration of the stay will be debited from the clients account and payment collected prior to the return of the vehicle. Any extended days will be charged at a daily rate of £15.00.

2.2 Full payment of booked service is due prior to the commencement of the service.

2.3 If your return time passes midnight from your actual paid booking date, and your car needs to be delivered after midnight, an additional charge of £25.00 is applied.

3. Cancellations and Curtailment

3.1 Flexible products may be cancelled up to 24 hours prior to the date for which the service has been booked, and a full refund less £25.00 administration cost will be made.

3.2 No refunds will be given for any cancellations or none use of our service made within 24 hours of the day of travel.

3.3 Any customer wishing to curtail the length of stay for a service once that service has commenced will be liable to pay the fee for the whole of the service booked.

3.4 Any alterations made within 24 hours of departure and during the duration of stay will incur a charge of £25.00 for each and every amendment made. All amendments must be via e-mail and will only be acknowledged once a confirmation e-mail is received.

4. Liabilities and other Terms

4.2 Our insurance covers our legal liabilities.

4.3 Vehicles and moveable items which are left unattended are left at the owner�s risk whilst the vehicle is in our Possession.

4.4 No claim for damage can be made unless that damage was brought to the attention of our representative upon collection of your vehicle on your return and written notification is given to you at the time.

4.5 We accept no liability for mechanical, structural and electrical failure of any part of your vehicle including windscreens, glass chips, clutches, tyres and alloy wheels. This list is not exhaustive.

4.6 We accept no liability for any loss or damage whatsoever caused unless proved to be caused by the negligence of our employees.

4.7 Your vehicle must be taxed and comply with the Road Traffic Act 1988. This is deemed by us to be the case for the whole duration while the vehicle is in our possession.

4.8 We accept no liability for any faulty keys, alarm fobs, house or other keys left on the key ring. In the event of vehicles not starting, we reserve the right to charge for our time. We therefore advise that only the car key should be given.

4.9 In the event that the car acquires a puncture whilst in our possession (including slow punctures) we reserve the right to charge either to inflate the tyre or for the changing of the tyre. We do not accept liability for punctures whilst in our custody.

4.10 In the event that the vehicle does not start due to a flat battery, we reserve the right to charge for our time in attempting to start the vehicle. Please note that we cannot be held responsible for any consequences that may result as a direct result of us having to jump-start your vehicle.

4.11 We advise that the customers either leave a spare key with us, or keep a spare key for their vehicle on their person.

4.13 In the event that your vehicle needs to be repaired as a result of our negligence, it must be carried out by our own approved organisation. It will be your responsibility to deliver and collect the car from the garage at your own cost. We cannot authorise or agree for any works to be carried out by dealerships that have not been approved, even in the event of the vehicle forgoing its warranty. The company reserves the right to undertake repairs to your vehicle on your behalf in a manner which restores it to the condition in which it arrived at the car park.

4.14 Our drivers do not consent to being filmed. Therefore, in some cases dashcams may be disconnected.

5. Exclusion and limits of our responsibility

5.1 Any vehicles parked by the customer personally at a Car park/Hotel do so entirely at their own risk.

5.2 Loss or damage covered by your own insurance. No vehicles will be covered for Theft/Fire/Flood/Malicious damage or any other intervening act of nature whilst the vehicle is parked in our custody.

5.3 Any indirect/direct loss as a result of damage or loss to the vehicle (such as loss of earnings/missed flights etc.).

5.5 We endeavour to deliver your vehicle back to you within 20 mins depending on traffic, weather conditions.

5.6 We will not be held liable for any delayed or missed flights/car hire charges as a direct or indirect result of our service.

5.7 We will not be responsible for any discolour of paintwork or dents or scratches that may become visible after a Car wash/rainfall. This is regardless if the dents or scratches are mentioned in this document or not.

5.8 We are unable to accept vehicles that are fitted with a roof luggage box that do not fall under the height restrictions within the airport car parks. In the event of a customer booking the service with a vehicle fitted with a roof luggage box the Company cannot accept liability for any damage.

5.9 It is not always possible to check the internal condition of the car and therefore we may not accept responsibility for the interior condition.

5.10 Unless proved otherwise, minor claims, (those below £750) may not be accepted.

Customer Relations Procedure

If there are any concerns or issues you wish to raise to investigate further, the following procedure needs to take effect.

- A written correspondence needs to be made via email / letter / to our office (all correspondence details are available on the customer copy coupon receipt).

- A member of our customer relations team shall endeavour to respond back to your query within a maximum 5 working days.

- Please note that all matters shall be dealt with by writing. Any incidents/issues raised whilst picking or dropping your vehicle need to be made apparent to a Jetsave staff member of which would be reported/logged back to the Duty Manager. No acceptance of liability can be made until the matter is thoroughly investigated.

6. Changing the conditions

6.1 These conditions will remain in force unless the change is made in writing directly with ourselves and with our written permission.

NAN%

PD4U Park & Ride - T2,T3,T5

£51.49

Distance from airport : 4.3

Quick info [ - ] | More details

Reliable, secure, professional service for T2, T3 &5
Great value, high-quality Park & Ride service
Convenient location & regular transfers every 15-20 mins
On-site customer facilities: Free Wifi, toilets, food & drink available to purchase
High customer satisfaction
Transfers from : 05:00- 23:59 (takes 10-15 mins). Excludes Terminal 4.
Fully insured for Customer Liability
CCTV, Electronic Gate, Floodlights, Security Watchman

PARKINGDEALS4U LIMITED - Terms and Conditions of

Business

Park and Ride Service

1. Definitions

(a) The Company - ParkingDeals4U Limited (Company Registration Number 09642541), 1

School Lane, Blymhill, Shifnal, Shropshire, TF11 8LJ.

(b) The Customer - The person named in the documentation submitted by the Company

when confirming receipt of the booking.

time to time.

(d) The Vehicle shall mean the vehicle which is received into the compound and shall include

a standard saloon car or smaller, estate car, 4x4, MPV and the like.

2. Basis of Contract

(a) The Terms contained in this entire document are extremely important as they specify

those matters for which the Company does, and does not, accept responsibility.

This contract is for the provision of Park & Ride Parking services. For operational reasons we

may have to move your vehicle to another of our compounds and it is a condition of this

contract that you authorise us to do so.

(b) We reserve the right to change these Terms, but once you have made a booking the

Terms which apply are those which were on the Website at the time of booking. However,

please do not assume that the Terms which applied on one occasion when you booked a

service with us, will continue to apply when you next book. We recommend that you re-

check these Terms before booking to satisfy yourself that you accept them.

unenforceable i.e. The terms are severable.

(d) This contract is governed by English law.

(e) Your statutory rights are not affected.

(f) A contract only exists where the Company sends by automated email, and the customer

ensures receipt of, the written acknowledgement of the booking (Booking Confirmation)

from the Company and where good payment has been made for such. Where for any reason

the price shown in the booking is incorrect, the company reserves the right to rectify the

error either by charging any additional amounts to the customer�s credit card used at the

time of booking, or at the customer�s request to cancel the booking and refund the amount

paid. The company also reserves the right to cancel bookings for operational reasons at its

absolute discretion and refund the booking cost without charge to the customer where it

sees fit.

(g) Payment may only be made to the Company (not to any other person whether in the

Company's employment or not) by such credit or debit cards accepted by the Company at

the time of booking or by other acceptable cleared funds prior to departure.

(h) The Customer grants the Company the right where applicable, to make any extra charges

arising in relation to the parking with us, retrospectively via the Customer's payment card

used at the time of the original booking. Please see below for full details of extra services

provided and relevant charges and terms of application by us.

(i) The provision of our services is carried out solely and entirely on the understanding that

the Customer accepts, fully and completely, the Company's terms and conditions, which

also include the cancellation and surcharge policy. The booking confirmation email, which

contains the instructions for using the service, also forms part of the Company's terms and

conditions. Whilst we provide a high-value service we are nevertheless a low-cost Company

and it is important that Customers appreciate when booking, that our terms and conditions

are designed to enable us to keep our costs under our own control and within pre-

determined limits.

(j) We reserve the right to cancel bookings due to circumstances beyond our control. In such

an event we will endeavour to provide affected Customers with reasonable notice so they

can make alternative arrangements. There are COVID-19 service restrictions for July/ August

2020 bookings, so please be aware that changes may be necessary (e.g cancel / transfer).

The Customer Care Team will advise accordingly. We hope that the effect of COVID-19 for

bookings post July / August 2020 will be negligible, but we will continue to monitor the

situation closely and be in contact with all customers accordingly.

(k) The company's opening hours are 0500 to 2300 7 days a week, but the earliest meet

time is 05:00. In all other instances, meet times between 2300 and 0500 are by prior

arrangement in writing only, where the Company at its absolute discretion decides to

provide such service and then only in accordance with the restrictions stated herein. Where

no prior arrangement has been made, the Company will endeavour to return a vehicle

where the landing time is after 0000 hours but no later than 0130 hours. The Company will

not offer any service for landing times between 0130 and 0500 hours unless agreed by the

Company IN WRITING (text or email) in advance. The customer must put all such requests in

writing and ensure that the Company confirms the appointment by text or email together

with the agreed cost. An extra charge at the rate of £12 per hour (calculated by reference to

complete periods of 15 minutes - £3.00 per period) will be made for meet times between

0000 and 0130 hours. When the company has not been advised by the customer of an

arrival time between 2300 and 0500 hours the Company will at its absolute discretion

decide whether to offer cover during these hours and if it is able to do so, will be entitled to

make the appropriate charges whether or not the customer arrives at that time or whether

they fail to show.

(l) The Company cannot accept liability for any consequential loss arising under any of the

terms and conditions set out herein, including, but not exclusively, any loss of profit,

enjoyment, revenue or earnings. The company does not accept liability for any failure by it

to perform its obligations due to an event beyond its reasonable control. This includes civil

commotion, terrorist threats or activity, industrial disputes, adverse weather conditions,

closure or congestion of any of the airport's terminals and Force Majeure.

Customers should ensure they have adequate travel insurance in place, as the Company

shall not be obliged to refund any amount as a result of the above or the like.

(m) Once the vehicle is parked in our compound, the responsibility for insurance is that of

the customer's insurance policy.

(n) The company cannot take any responsibility whatsoever for any comments made by, or

alleged to have been made by, the company's staff.

(o) The Company will only take responsibility for any damage where same is proved, and

where such damage arose as a result of the Company's neglect, wilful misconduct or default

and where:

i. the alleged damage is reported at the time the vehicle is collected on the Customer's

return.

ii. the alleged damage is clearly identified on the company's vehicle docket together

with a full description thereof.

iii. the vehicle docket is signed by both the Company�s representative and the

Customer.

iv. the customer notifies the company by email at sales@parkingdeals4u.co.uk within

24 hours of the time the vehicle is handed over, attaching a copy of the return

docket and clear photos of the area affected on the vehicle.

The company will not accept responsibility where this procedure is not followed.

(p) In the event the Company accepts liability for damage to a customer's Vehicle, the

Company and/or its insurers reserve the right to choose the repairer to repair the

customer�s car. The following terms shall apply :

i. The repairer must be conveniently located to the customer�s home or work address

as shall be mutually agreed between the parties

ii. They shall be professionally qualified to carry out such work

iii. Once the repairer has been agreed upon, the work shall be undertaken by the

Company so that the VAT and appropriate taxation relief can be recovered in the

interests of the Company and /or its insurers, and to enable the Company to

negotiate fair terms with the repairer for the proper and competent repair of the

vehicle, including where possible a courtesy car

iv. In the event a courtesy car is not available as part of the arrangement, the Company

shall be permitted to put in place the necessary arrangements with the repairer to

align the period required for a hire car to the period required for the repair and

return of the vehicle to the customer

v. In all cases, the parties shall adopt an equitable attitude and work with each other to

mitigate any costs arising in relation to the matter

vi. Once a repairer has been agreed upon, the Company will use its best endeavours

and experience to ensure that the repairs required are carried out as quickly and

efficiently as possible and to keep the customer informed of progress throughout

vii. For the peace of mind of our Customers, we wish to make it clear that any work

carried out by the agents on behalf of ourselves or our insurers will be carried out to

insurance standards.

viii. The Company will contact the customer to arrange for the remedial work to be

carried out by the repairer.

ix. It is a fundamental term of this contract that in the event the Customer is unhappy

with this choice he is entitled to suggest an alternative repairer(s) and in these

circumstances :

a. must advise the Company in writing so that a fair and reasonable discussion

can take place

b. Ensure that a written reply is received from the Company so that an

agreement can be arrived at prior to any work being authorised

c. If agreement cannot be reached the parties must agree an arbitrator to

determine the matter.

(q) The Company urges Customers to make sure that not only their vehicle but also any

contents, including radio, audio and navigation equipment as well as other valuable items

such as roof and bike racks, are fully and properly insured under their own insurance

policies for damage, theft, vandalism and all other risks. The Company does not accept

responsibility for any mechanical, structural or electrical failure or wear and tear to any part

of the customer's vehicle whilst in its custody. The Company cannot take responsibility for

any loss in this regard. Customers with concerns over such items should contact the

Company in writing in order to see whether the Company is able to make special

arrangements. Any such arrangements will only be valid provided this is put in writing by the

customer and where the customer is in possession of written confirmation from the

Company. Instructions given verbally to a member of staff cannot be taken as received by

the Company. The Company will take all reasonable care of Customers' vehicles, but the

Company cannot accept responsibility for theft either of the vehicle or any of its contents or

attachments. The Company urges Customers not to attach other keys or items of value to

the car key they hand over along with their vehicle, as the Company cannot take

responsibility for any loss in this regard. Whilst every care will be taken with car keys, in the

unlikely event a car key is misplaced, damaged or stolen, The Company limits its indemnity

for a replacement key to £100.

(r) Vehicle Valeting Service (Spring Clean):

Spring Cleans - The company offers a cost effective full valet service (Spring Clean) to

customers. This is a good quality standard valet service designed to satisfy most reasonable

requirements. The service provided includes

NAN%

Golden Parking Meet and Greet

£49.52

Distance from airport : 3

Quick info [ - ] | More details

Meet & Greet Service (Pick-up & Drop-Off at the Terminal Short Stay Car Park)
Operating from the hours of 04:00 to 23:45 at all Heathrow Terminals
Competitive Pricing for our customers
Professional, Punctual and Reliable Service
Comprehensively Insured Drivers

Terms and conditions

1. BOOKINGS AND SERVICE

1.1 Bookings through our website or Consolidators are deemed to be made when final

confirmation of the booking has been sent via e-mail. All terms and conditions are deemed to

have been accepted at the point confirmation is made.

1.2 Whilst every effort is made to ensure that collections and deliveries of the vehicle are made

at the requested times. We do not accept any responsibility for delays of its service, caused as a

result of circumstances beyond our control, such as traffic congestion, delayed flights, road

accidents, security alerts, severe weather conditions, luggage delays and immigration delays.

This list is not exhausted.

1.3 Where a third-party service provider is used, they will have their own terms and conditions.

If you require a copy of these, please ask, however we will do our best to make you aware of

anything you need to know. Once your booking is complete, our role will be as an intermediary

between you and the service provider, booking details will be provided with the supplier and

we will send you a booking reference number by email on behalf of the supplier.

2. PAYMENT

2.1 Increased duration of the stay will be debited from the clients account and payment

collected prior to the return of the vehicle. Any extended days will be charged at a daily

rate of £15.00.

2.2 Full payment of booked service is due prior to the commencement of the service.

2.3 If your return time passes midnight from your actual paid booking date, and your car

needs to be delivered after midnight, an additional charge of £25.00p is applied.

2.4 Where a Meet and Greet service is booked, we kindly ask that you call us once you

have cleared Baggage and Customs. This allows us to process your car in a timely manner

and make sure it is ready and waiting for you. Please note that if you call prior to this, or

there is an unreasonable delay from your call, to you arriving at the collection point, you

may be charged for any additional parking charges made by the airport authority.

3. CANCELLATIONS AND CURTAILMENT

3.1 Flexible products may be cancelled up to 48 hours prior to the date for which the service has

been booked and a full refund, less £20.00 administration cost will be made.

3.2 No refunds will be given for any cancellations or none use of our service made within 48

hours of the day of travel.

3.3 Any customer wishing to curtail the length of stay for a service once that service has

commenced will be liable to pay the fee for the whole of the service booked.

3.4 Any alterations made within 24 hours of departure and during the duration of stay will incur

a charge of £20.00 for each amendment made. All amendments must be via e-mail and will only

be acknowledged once a confirmation e-mail is received.

3.5 Cancellations or amendments cannot be accepted if you book a supersaver, saver or non-

flexible parking product.

4. LIABILITIES AND OTHER TERMS

4.1 Where a third party service provider is used, the company acts only as a booking agent for

the service provider, the company is liable to the customer only for losses directly arising from

any negligence of the company in processing a booking. Any claims by the customer in respect

of the delivery of the product must be made against the service provider and subject to its terms

and conditions.

4.2 Where we are the service provider, our insurance covers our legal liabilities.

4.3 Vehicles and moveable items which are left unattended are left at the owner’s risk whilst the

vehicle is in our possession.

4.4 No claim for damage can be made unless that damage was brought to the attention of our

representative upon collection of your vehicle on your return and written notification is given to

you at the time.

4.5 We accept no liability for mechanical, structural and electrical failure of any part of your

vehicle including windscreens, glass chips, clutches, tyres and alloy wheels. This list is not

exhaustive.

4.6 We accept no liability for any loss or damage whatsoever caused unless proved to be caused

by the negligence of our employees.

4.7 Your vehicle must be taxed and comply with the Road Traffic Act 1988. This is deemed by us

to be the case for the whole duration while the vehicle is in our possession.

4.8 We accept no liability for any faulty keys, alarm fobs, house or other keys left on the key ring.

In the event of vehicles not starting, we reserve the right to charge for our time. We therefore

advise that only the car key should be given.

4.9 In the event that the car acquires a puncture whilst in our possession, (including slow

punctures) we reserve the right to charge either to inflate the tyre or for the changing of the

tyre. We do not accept liability for punctures whilst in our custody.

4.10 In the event that the vehicle does not start due to a flat battery, we reserve the right to

charge for our time in attempting to start the vehicle. Please note that we cannot be held

responsible for any consequences that may result as a direct result of us having to jump-start

your vehicle.

4.11 We advise that the customers either leave a spare key with us or keep a spare key for their

vehicle on their person.

4.12 During busy periods your car may be stored in any one of our secondary compounds,

(within a 15-mile radius of our main car park). Please note that security levels may vary.

4.13 In the event that your vehicle needs to be repaired as a result of our negligence, it must be

carried out by our own approved organisation. It will be your responsibility to deliver and

collect the car from the garage at your own cost. We cannot authorise or agree for any works to

be carried out by dealerships that have not been approved, even in the event of the vehicle

forgoing its warranty. The company reserves the right to undertake repairs to your vehicle on

your behalf in a manner which restores it to the condition in which it arrived at the car park.

4.14 Our drivers do not consent to being filmed. Therefore, in some cases dash cams may be

disconnected.

5. EXCLUSION AND LIMITS OF OUR RESPONSIBILITY

5.1 Vehicles parked by the customer personally at a Car park/Hotel do so entirely at their own

risk.

5.2 Loss or damage should be covered by your own insurance. No vehicles will be covered for

Theft/Fire/Flood/Malicious damage or any other intervening act of nature whilst the vehicle is

parked in our custody.

5.3 Any indirect/direct loss as a result of damage or loss to the vehicle (such as loss of

earnings/missed flights etc.).

5.4 We cannot pay more than £20,000 for loss of or damage to the vehicle.

5.5 We will endeavour to deliver your vehicle back to you within 45 mins depending on traffic,

weather conditions.

5.6 We cannot be held liable for any delayed or missed flights/car hire charges as a direct or

indirect result of our service.

5.7 We will not be responsible for any discolour of paintwork or dents or scratches that may

become visible after a Car wash/rainfall. This is regardless if the dents or scratches are

mentioned in this document or not.

5.8 We are unable to accept vehicles that are fitted with a roof luggage box that do not fall under

the height restrictions within the airport car parks. In the event of a customer booking the

service with a vehicle fitted with a roof luggage box the Company cannot accept liability for any

damage.

5.9 It is not always possible to check the internal condition of the car and therefore we may not

accept responsibility for the interior condition.

5.10 Unless proved otherwise, minor claims, (those below £750) may not be accepted.

CUSTOMER RELATIONS PROCEDURE

If you should have any concerns or issues you wish to raise or investigate further,

the following procedure needs to take effect.

• A written correspondence needs to be made via email / letter / to our office (all

correspondence details are available on the customer copy coupon receipt).

• Our customer relations team shall endeavour to respond back to your query within a

maximum 5 working days.

• Please note that all matters need to be dealt with in writing. Any incidents/issues raised

whilst picking or dropping your vehicle need to be made apparent to a Aero Travel

Extras member of staff which will be reported/logged back to the Duty Manager. No

acceptance of liability can be made until the matter is thoroughly investigated.

6. CHANGING THE CONDITIONS

6.1 These conditions will remain in force unless the change is made in writing directly

with ourselves and with our written permission.

100%

Blue Circle Heathrow Meet and Greet

£62.49

Distance from airport : 3.5

Quick info [ - ] | More details

Opening times: 04:00 till Midnight
Heathrow Airport Meet & Greet Approved Operator
CCTV and Park Mark award
All fees included in booking price

PLEASE ENSURE YOU HAVE READ THESE TERMS & CONDITIONS.

1. BOOKINGS AND SERVICE

1.1 Bookings through our website or Consolidators are deemed to be made when final confirmation of the booking has been sent via e-mail. All terms and conditions are deemed to have been accepted at the point confirmation is made.

1.2 Whilst every effort is made to ensure that collections and deliveries of the vehicle are made at the requested times. We do not accept any responsibility for delays of its service, caused as a result of circumstances beyond our control, such as traffic congestion, delayed flights, road accidents, security alerts, severe weather conditions, luggage delays and immigration delays. This list is not exhausted.

1.3 Where a third party service provider is used, they will have their own terms and conditions. If you require a copy of these, please ask, however we will do our best to make you aware of anything you need to know. Once your booking is complete, our role will be as an intermediary between you and the service provider, booking details will be provided with the supplier and we will send you a booking reference number by email on behalf of the supplier.

2. PAYMENT

2.1 Increased duration of the stay will be debited from the clients account and payment collected prior to the return of the vehicle. Any extended days will be charged at a daily rate of £15.00.

2.2 Full payment of booked service is due prior to the commencement of the service.

2.3 If your return time passes midnight from your actual paid booking date, and your car needs to be delivered after midnight, an additional charge of £25.00p is applied.

3. CANCELLATIONS AND CURTAILMENT

3.1 Flexible products may be cancelled up to 48 hours prior to the date for which the service has been booked and a full refund, less £20.00 administration cost will be made.

3.2 No refunds will be given for any cancellations or none use of our service made within 48 hours of the day of travel.

3.3 Any customer wishing to curtail the length of stay for a service once that service has commenced will be liable to pay the fee for the whole of the service booked.

3.4 Any alterations made within 24 hours of departure and during the duration of stay will incur a charge of £20.00 for each and every amendment made. All amendments must be via e-mail and will only be acknowledged once a confirmation e-mail is received.

3.5 Cancellations or amendments cannot be accepted if you book a supersaver, saver or non-flexible parking product.

4. LIABILITIES AND OTHER TERMS

4.1 Where a third party service provider is used, the company acts only as a booking agent for the service provider, the company is liable to the customer only for losses directly arising from any negligence of the company in processing a booking. Any claims by the customer in respect of the delivery of the product must be made against the service provider and subject to its terms and conditions.

4.2 Where we are the service provider, our insurance covers our legal liabilities.

4.3 Vehicles and moveable items which are left unattended are left at the owner’s risk whilst the vehicle is in our possession.

4.4 No claim for damage can be made unless that damage was brought to the attention of our representative upon collection of your vehicle on your return and written notification is given to you at the time.

4.5 We accept no liability for mechanical, structural and electrical failure of any part of your vehicle including windscreens, glass chips, clutches, tyres and alloy wheels. This list is not exhaustive.

4.6 We accept no liability for any loss or damage whatsoever caused unless proved to be caused by the negligence of our employees.

4.7 Your vehicle must be taxed and comply with the Road Traffic Act 1988. This is deemed by us to be the case for the whole duration while the vehicle is in our possession.

4.8 We accept no liability for any faulty keys, alarm fobs, house or other keys left on the key ring. In the event of vehicles not starting, we reserve the right to charge for our time. We therefore advise that only the car key should be given.

4.9 In the event that the car acquires a puncture whilst in our possession, (including slow punctures) we reserve the right to charge either to inflate the tyre or for the changing of the tyre. We do not accept liability for punctures whilst in our custody.

4.10 In the event that the vehicle does not start due to a flat battery, we reserve the right to charge for our time in attempting to start the vehicle. Please note that we cannot be held responsible for any consequences that may result as a direct result of us having to jump-start your vehicle.

4.11 We advise that the customers either leave a spare key with us, or keep a spare key for their vehicle on there person.

4.12 During busy periods your car may be stored in any one of our secondary compounds, (within a 15-mile radius of our main car park). Please note that security levels may vary.

4.13 In the event that your vehicle needs to be repaired as a result of our negligence, it must be carried out by our own approved organisation. It will be your responsibility to deliver and collect the car from the garage at your own cost. We cannot authorise or agree for any works to be carried out by dealerships that have not been approved, even in the event of the vehicle forgoing its warranty. The company reserves the right to undertake repairs to your vehicle on your behalf in a manner which restores it to the condition in which it arrived at the car park.

4.14 Our drivers do not consent to being filmed. Therefore, in some cases dash cams may be disconnected.

5. EXCLUSION AND LIMITS OF OUR RESPONSIBILITY

5.1 Vehicles parked by the customer personally at a Car park/Hotel do so entirely at their own risk.

5.2 Loss or damage should be covered by your own insurance. No vehicles will be covered for Theft/Fire/Flood/Malicious damage or any other intervening act of nature whilst the vehicle is parked in our custody.

5.3 Any indirect/direct loss as a result of damage or loss to the vehicle (such as loss of earnings/missed flights etc.).

5.4 We cannot pay more than £20,000 for loss of or damage to the vehicle.

5.5 We will endeavour to deliver your vehicle back to you within 45 mins depending on traffic, weather conditions.

5.6 We cannot be held liable for any delayed or missed flights/car hire charges as a direct or indirect result of our service.

5.7 We will not be responsible for any discolour of paintwork or dents or scratches that may become visible after a Car wash/rainfall. This is regardless if the dents or scratches are mentioned in this document or not.

5.8 We are unable to accept vehicles that are fitted with a roof luggage box that do not fall under the height restrictions within the airport car parks. In the event of a customer booking the service with a vehicle fitted with a roof luggage box the Company cannot accept liability for any damage.

5.9 It is not always possible to check the internal condition of the car and therefore we may not accept responsibility for the interior condition.

5.10 Unless proved otherwise, minor claims, (those below £750) may not be accepted.

CUSTOMER RELATIONS PROCEDURE

If you should have any concerns or issues you wish to raise or investigate further, the following procedure needs to take effect.

- A written correspondence needs to be made via email / letter / to our office (all correspondence details are available on the customer copy coupon receipt).

- Our customer relations team shall endeavour to respond back to your query within a maximum 5 working days.

- Please note that all matters need to be dealt with in writing. Any incidents/issues raised whilst picking or dropping your vehicle need to be made apparent to a Aero Travel Extras member of staff which will be reported/logged back to the Duty Manager. No acceptance of liability can be made until the matter is thoroughly investigated.

6. CHANGING THE CONDITIONS

6.1 These conditions will remain in force unless the change is made in writing directly with ourselves and with our written permission.

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Blue Circle Heathrow Meet and Greet Super Saver

£62.25

Distance from airport : 3.5

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Save your time and money
Operating Hours 04:00 till midnight
We collect and drop your vehicle at the terminal
Excellent customer support
Insured Drivers

PLEASE ENSURE YOU HAVE READ THESE TERMS & CONDITIONS.

1. BOOKINGS AND SERVICE

1.1 Bookings through our website or Consolidators are deemed to be made when final confirmation of the booking has been sent via e-mail. All terms and conditions are deemed to have been accepted at the point confirmation is made.

1.2 Whilst every effort is made to ensure that collections and deliveries of the vehicle are made at the requested times. We do not accept any responsibility for delays of its service, caused as a result of circumstances beyond our control, such as traffic congestion, delayed flights, road accidents, security alerts, severe weather conditions, luggage delays and immigration delays. This list is not exhausted.

1.3 Where a third party service provider is used, they will have their own terms and conditions. If you require a copy of these, please ask, however we will do our best to make you aware of anything you need to know. Once your booking is complete, our role will be as an intermediary between you and the service provider, booking details will be provided with the supplier and we will send you a booking reference number by email on behalf of the supplier.

2. PAYMENT

2.1 Increased duration of the stay will be debited from the clients account and payment collected prior to the return of the vehicle. Any extended days will be charged at a daily rate of £15.00.

2.2 Full payment of booked service is due prior to the commencement of the service.

2.3 If your return time passes midnight from your actual paid booking date, and your car needs to be delivered after midnight, an additional charge of £25.00p is applied.

3. CANCELLATIONS AND CURTAILMENT

3.1 Flexible products may be cancelled up to 48 hours prior to the date for which the service has been booked and a full refund, less £20.00 administration cost will be made.

3.2 No refunds will be given for any cancellations or none use of our service made within 48 hours of the day of travel.

3.3 Any customer wishing to curtail the length of stay for a service once that service has commenced will be liable to pay the fee for the whole of the service booked.

3.4 Any alterations made within 24 hours of departure and during the duration of stay will incur a charge of £20.00 for each and every amendment made. All amendments must be via e-mail and will only be acknowledged once a confirmation e-mail is received.

3.5 Cancellations or amendments cannot be accepted if you book a supersaver, saver or non-flexible parking product.

4. LIABILITIES AND OTHER TERMS

4.1 Where a third party service provider is used, the company acts only as a booking agent for the service provider, the company is liable to the customer only for losses directly arising from any negligence of the company in processing a booking. Any claims by the customer in respect of the delivery of the product must be made against the service provider and subject to its terms and conditions.

4.2 Where we are the service provider, our insurance covers our legal liabilities.

4.3 Vehicles and moveable items which are left unattended are left at the owner’s risk whilst the vehicle is in our possession.

4.4 No claim for damage can be made unless that damage was brought to the attention of our representative upon collection of your vehicle on your return and written notification is given to you at the time.

4.5 We accept no liability for mechanical, structural and electrical failure of any part of your vehicle including windscreens, glass chips, clutches, tyres and alloy wheels. This list is not exhaustive.

4.6 We accept no liability for any loss or damage whatsoever caused unless proved to be caused by the negligence of our employees.

4.7 Your vehicle must be taxed and comply with the Road Traffic Act 1988. This is deemed by us to be the case for the whole duration while the vehicle is in our possession.

4.8 We accept no liability for any faulty keys, alarm fobs, house or other keys left on the key ring. In the event of vehicles not starting, we reserve the right to charge for our time. We therefore advise that only the car key should be given.

4.9 In the event that the car acquires a puncture whilst in our possession, (including slow punctures) we reserve the right to charge either to inflate the tyre or for the changing of the tyre. We do not accept liability for punctures whilst in our custody.

4.10 In the event that the vehicle does not start due to a flat battery, we reserve the right to charge for our time in attempting to start the vehicle. Please note that we cannot be held responsible for any consequences that may result as a direct result of us having to jump-start your vehicle.

4.11 We advise that the customers either leave a spare key with us, or keep a spare key for their vehicle on there person.

4.12 During busy periods your car may be stored in any one of our secondary compounds, (within a 15-mile radius of our main car park). Please note that security levels may vary.

4.13 In the event that your vehicle needs to be repaired as a result of our negligence, it must be carried out by our own approved organisation. It will be your responsibility to deliver and collect the car from the garage at your own cost. We cannot authorise or agree for any works to be carried out by dealerships that have not been approved, even in the event of the vehicle forgoing its warranty. The company reserves the right to undertake repairs to your vehicle on your behalf in a manner which restores it to the condition in which it arrived at the car park.

4.14 Our drivers do not consent to being filmed. Therefore, in some cases dash cams may be disconnected.

5. EXCLUSION AND LIMITS OF OUR RESPONSIBILITY

5.1 Vehicles parked by the customer personally at a Car park/Hotel do so entirely at their own risk.

5.2 Loss or damage should be covered by your own insurance. No vehicles will be covered for Theft/Fire/Flood/Malicious damage or any other intervening act of nature whilst the vehicle is parked in our custody.

5.3 Any indirect/direct loss as a result of damage or loss to the vehicle (such as loss of earnings/missed flights etc.).

5.4 We cannot pay more than £20,000 for loss of or damage to the vehicle.

5.5 We will endeavour to deliver your vehicle back to you within 45 mins depending on traffic, weather conditions.

5.6 We cannot be held liable for any delayed or missed flights/car hire charges as a direct or indirect result of our service.

5.7 We will not be responsible for any discolour of paintwork or dents or scratches that may become visible after a Car wash/rainfall. This is regardless if the dents or scratches are mentioned in this document or not.

5.8 We are unable to accept vehicles that are fitted with a roof luggage box that do not fall under the height restrictions within the airport car parks. In the event of a customer booking the service with a vehicle fitted with a roof luggage box the Company cannot accept liability for any damage.

5.9 It is not always possible to check the internal condition of the car and therefore we may not accept responsibility for the interior condition.

5.10 Unless proved otherwise, minor claims, (those below £750) may not be accepted.

CUSTOMER RELATIONS PROCEDURE

If you should have any concerns or issues you wish to raise or investigate further, the following procedure needs to take effect.

- A written correspondence needs to be made via email / letter / to our office (all correspondence details are available on the customer copy coupon receipt).

- Our customer relations team shall endeavour to respond back to your query within a maximum 5 working days.

- Please note that all matters need to be dealt with in writing. Any incidents/issues raised whilst picking or dropping your vehicle need to be made apparent to a Aero Travel Extras member of staff which will be reported/logged back to the Duty Manager. No acceptance of liability can be made until the matter is thoroughly investigated.

6. CHANGING THE CONDITIONS

6.1 These conditions will remain in force unless the change is made in writing directly with ourselves and with our written permission.

100%

Kwik Park & Ride Heathrow

£40.50

Distance from airport : 3.5

Quick info [ - ] | More details

Opening times:24 hours/7 days
Estimated journey time to airport:5/10 minutes
Distance from airport:2 miles from t5 and 4 miles from t2 nd t3
Your keys will stay with car park whilst you are away.

PLEASE ENSURE YOU HAVE READ THESE TERMS & CONDITIONS.

1. Bookings & Service

Bookings through our web site are deemed to be made when final confirmation of the booking has been sent via e-mail.

Telephone bookings are deemed to have been made when confirmed by the KWIK PARK telephone representative.

All services are subject to availability

KWIK PARK reserve the right not to accept or fulfil a booking

All prices are quoted in UK Pound Sterling. Prices quoted can be subject to change.

We confirm any payment information given to KWIK PARK by you will only be used by Sage Pay and will not be distributed to any other organisation under any circumstance.

Whilst every effort is made to ensure that collections and deliveries of vehicles are made at the requested times, KWIK PARK does not accept any responsibility for delays of its service, caused as a result of circumstances beyond its control, such as traffic congestion, delayed flights, security alerts etc.

To meet our business needs, there maybe a requirement for a driver to be collected from another terminal whilst on route to our compound in your vehicle.

All bookings are subject to our terms and conditions, a full copy of which can be provided on request.

2. Payment

If a payment by card or other means is declined, KWIK PARK reserve the right not to fulfil your booking. Increased duration of stay will be charged at a rate of £15 a day to the client on their return. As we do not hold Credit / Debit Card details payment will need to be made before the vehicle is returned. Full payment of the booked service is due prior to commencement of the service.

3. Cancellation and Curtailment

A booking may be cancelled up to 24hours prior to the date and time for which the service has been booked and a full refund less £10 administration costs will be made. If a booking is cancelled within 24hours no refund will be made. For the purpose of condition 3.1 the period for which the service is booked shall be deemed to commence at the collection date and time specified at time of booking for the service booked. Any customer wishing to curtail the length of stay for a service once that service has commenced will be liable to pay the fee for the whole of the service booked If a vehicle is returned within 6 hours of collection and re-booked to depart within 48 hours of original departure date then a partial refund may be applied for, in writing subject to our discretion. If an amendment is to be made after departure has commenced it is your responsibility to contact us or we must assume that the booking is unchanged and this may cause delays in returning your vehicle

4. Liabilities and other Terms

Our insurances covers our legal liabilities

Vehicles and Contents are left at Owners risk whilst the vehicle is parked.

The customer warrants that he is the owner of the vehicle or has the power to deal with the vehicle as if he were its owner.

Claims for damage will not be considered unless reported to a KWIK PARK Representatives immediately on the return of the vehicle. Claims for damage will not be considered once the car has left our care and control.

We accept no liability for mechanical, structural or electrical failure of any part of your vehicle including windscreens, alarms, immobilisers, glass, flat batteries, tyres and wheels howsoever caused.

KWIK PARK accepts no liability for any loss or damage howsoever caused unless proved to be caused by the negligence, willful act or default or breach of statutory duty of the employees of KWIK PARK. Nothing in these terms excludes or limits KWIK PARK's liability for death or personal injury caused by the negligence of one of its employees KWIK PARK will not accept liability for damage arising from circumstances beyond its control including acts of God, acts of nature and terrorism, war, riots, flooding.

All vehicles must display a valid tax disc and comply with the Road Traffic Act. You will be held liable for any fines, liabilities and consequential loss we incur from a failure to do this. KWIK PARK reserves the right to refuse your vehicle on the day and no refund will be given.

We accept no liability for any faulty car keys, alarm fobs, house or other keys left on the keyring. You must ensure you leave the drivers with the right keys, alarm fobs and instructions to start your vehicle

Where possible, we require you to have a spare key for your vehicle which we require you take with you.

If any provision of these terms is found by any court to be wholly or partly illegal, invalid or unenforceable, unfair or unreasonable then it shall be deemed severable from the remaining provisions which will continue in full force and effect

These terms are governed by the laws of the United Kingdom and Wales and are subject to the exclusive jurisdiction of the English Courts

5. Other

All above T&C are governed by and shall be construed in accordance with the laws of England. We may alter our terms and condition at any time with the the decision of BOD and will be update only on our website with immediate effect with or without notification.

NAN%

Fast Park Heathrow - Meet and Greet

£55.00

Distance from airport : 3.5

Quick info [ - ] | More details

Premium Service
Free refund if flights cancelled due to covid-19
BPA Member
Open 24/7

Terms & Conditions

1. Definitions

i) “The Company” shall mean FastPark Limited. Registered office: 1st Floor, 4 Longwalk Road, Stockley Park, Uxbridge, England, UB11 1FE.

ii) The Customer – The person named in the booking documents

iii) The Compound – The company’s premises, or any new or temporary premises that they may use from time to time.

iv) The Driver – the company representative who is responsible for meeting the customer when they arrive and depart the airport and driving their vehicle to the compound.

v) The vehicle shall mean the vehicle which is received into the compound and shall include any large, small or standard car, 4×4, MPV, or any other mechanical device on wheels or tracks, its equipment and accessories.

2. Basis of contract A Contract shall only exist where the Customer has received a written acknowledgement of the booking from the Company and where proper payment has been made for such.

3. Security The Company makes strenuous efforts to ensure that the Compound is secure and that the Customer’s Vehicle is driven safely to and from the airport and between sites. However, the Company cannot guarantee the Customer’s belongings, or personal safety.

4. The company’s liability The Company is not responsible for ascertaining either the physical or mechanical condition of the customer’s vehicles. Should an accident occur on the public highway when driven by a company employee it will be handled by the Company insurers. All vehicles parked on the owner’s insurance. All vehicles are received unchecked. The company is not responsible for ascertaining either the physical or mechanical condition of the customer’s vehicle.

The Company, its employees and agents:

i) will accept liability in respect of any loss or theft of or from or mis-delivery of or temporary failure to deliver or damage to the Customer’s Vehicle or its contents that may arise only where the same is proved and to the extent that it is proved to be caused by the Company’s negligence, wilful act or default or breach of statutory duty and only if the loss or damage is reported before the vehicle is driven away from the airport by the Customer.

ii) Will accept liability for defects to a Customer’s vehicle, which render the vehicle unusable where the same is proved and to the extent that it is proved to be caused by the Company’s negligence. The company will provide a temporary vehicle up to, but not exceeding, a small people carrier, equivalent to a Audi A4 type vehicle, provided the customer is able to arrange fully comprehensive insurance cover for the temporary replacement vehicle, for the period that the replacement vehicle is in the customer’s custody and until returned to the company.

iii) In the event that the Company accepts liability for defects to a customer’s vehicle, the Company will arrange for the remedial work to be carried out by the companies chosen repairer. The work will be carried out during future valet bookings or alternatively the customer must arrange to drop and collect the vehicle from London Heathrow Airport or the companies compound.

iv) Cannot accept liability for damage to vehicles or other property arising from acts of nature at the Compound(s). The Company will not accept liability for damaged windscreens or other glass, other than where the damage is proved to be caused by the Company’s negligence.

v) Does not accept responsibility for any mechanical or electrical failure to Vehicles whilst in its custody. Nor will the Company accept responsibility for punctured tyres, only where it is proved to be caused by their negligence, wilful default or statutory duty.

vi) Will accept liability in respect of the death or personal injury or loss or damage to personal belongings sustained by the Customer only where the same is proved and to the extent that it is proved to be caused by the Company’s negligence, wilful default or breach of statutory duty.

vii) Due to time constraints, low lighting in car parks and / or poor visibility due to weather or vehicle condition, all marks and scratches to the entire vehicle exterior may not be marked, subsequently the company does not accept any liability with respect to marks or scratches not marked upon collection of the vehicle. The vehicle will be checked thoroughly when entering our compound at which point any marks or scratches not visible at collection will be marked.

5. Complaints Procedures Claims cannot be considered by the Company once the Vehicle has left the airport, having been returned to the Customer by Company driver. The Customer must check the vehicle before leaving the airport. Should the vehicle or its contents have suffered damage or loss whilst in the care of the Company, the Customer must immediately inform the Driver of the occurrence. In cases of theft, the Customer must inform the Police immediately and notify their insurers. Before handing the Vehicle over, the Customer should make sure that all the windows are securely closed and that nothing of value is left in the Vehicle. The Company cannot accept responsibility for loss of valuable items left in the Vehicle.

6. Time of Arrival Customers are asked to allow sufficient time for their journey to arrive at the airport in time to meet the Driver. The Driver will wait for 15 minutes after the agreed meeting time unless informed otherwise by telephone.

7. Charges The Customer agrees to pay the Company promptly all charges due and accruing to the Company. Every person who enters into a contract with the Company for parking of a Vehicle does so on behalf of themselves and all other persons having any proprietary, possessory or other financial or material interest in the Vehicle.

The Company reserves the right to change prices whether or not it gives notice of its intention to do so. Refunds are only available up to 48 hours prior to arrival and will incur a £10 cancellation fee. No refund will be applicable in the case of “No Shows” or early returns

8. General The Vehicle left with the Company must be in a roadworthy condition, be taxed and hold a current MOT certificate, if applicable. The Company reserves the right to move the Vehicle within or outside the Compound, driving to such an extent as the Company finds necessary for efficient arrangement of its parking facilities at the compound. The Customer agrees that it will be necessary in the exercise of the rights conferred upon the Company under this condition for the Driver to have the right to drive or otherwise take the vehicle on the public highway.

NAN%

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