It is very important for our customers to provide us right information about your departure and arrival at the airport. Please check your flight timing and give parking providers enough time to proceed with the parking procedure before check-in. Don’t forget to enter your airport arrival time instead of flight time.
Please check your flight status and allow your parking provider enough time prior to check-in.
No, there is no need to use a shuttle. You have to drive straight to the terminal and handover your car to your company appointed chauffeur for parking.
Yes, please contact us at 0203 289 5677 during our office hours to make a booking.
If parking providers have space, then they will definitely help you with a solution for your parking problem. It may carry additional charges.
Comparing the prices is definitely a good idea to get better and cheaper deals. But if you are in a hurry you could go straight for our offer of the week to get an instant 5% off for your Gatwick parking deals.
Do you want to explore more options? Here we have the exclusive monthly offers for you to compare airport parking deals Gatwick for yourself by adding the travel dates and parking pick and drop timings.
Please read these Terms and Conditions carefully before handing over your keys. We�ve tried to make them short and as easy to read and understand as possible.
1. Your rights and responsibilities:
a) Please refer to the email you receive from us acknowledging your booking for details of collection and delivery procedures. It is important that you follow these closely. If in doubt call 01293 403356 or 07426565595 for assistance.
b) Make sure your vehicle is in a roadworthy, safe and legal condition with full insurance, road tax and MOT.
c) On arrival at the airport you must:
remove your luggage and any personal possessions which you may need for your trip from your vehicle. Your personal possessions and luggage are your responsibility at all times.
present your email confirmation (or quote your booking reference) to our representative, check and sign our booking confirmation form and hand over your vehicle keys. Please remove house keys etc. Tell us about any non-standard vehicle immobiliser or security features.
d) On your return to the UK please follow the procedures referred to in paragraph 1 a) above. Then, once you have made contact with our representative, you must:
produce your copy of the booking confirmation form or the pouch number you were given when your car was left with us. You may be asked for proof of identity. We may refuse to hand over the vehicle if you can not establish to our reasonable satisfaction that you are entitled to it.
pay any supplementary parking charge due (see 2 b) below).
inspect your vehicle and report any damage to our representative before you leave. Failure to do so may prejudice subsequent claims.
2. Our rights and responsibilities:
a) We will take all reasonable care of your vehicle for the period you have booked and paid for, starting from when you give us your keys
b) If you park for longer than the period you have booked for, we will charge you for the extra days at £10 per day and if you have not claimed your vehicle within a reasonable time after the end of your booked period or contacted us to agree a new arrangement we can regard your vehicle as having been abandoned. We may then make arrangements for its disposal to cover our costs (but we will take reasonable steps to contact you before doing so) in accordance with the Torts (Interference with Goods) Act 1977. There are no refunds for early returns.
c) We may retain your vehicle until you have paid the full amount due.
d) Although we will generally keep your car at the same secure compound for the duration of the booking period we may move vehicles if we need to and reserve the right to move vehicles to our overflow car parks elsewhere in the vicinity. All our drivers are fully insured against any damage which may be caused to your vehicle on the public highway. Whilst your vehicle is in any of our compounds however, you must rely on your own vehicle insurance policy.
e) Notwithstanding paragraph 2 d) above, should we accept liability for any damage to your vehicle we reserve the right to have the repairs undertaken by our own contractors.
3. We are not responsible for the following;
a) Insurance cover for you, your vehicle, or its contents, except for your vehicle when being driven by our drivers on the public highway.
b) Damage to your vehicle, including windscreens, wing mirrors, aerials, punctures, wheel scuffs, chip marks, minor scratches and dents, mechanical or electrical failure, or other events beyond our control, or any loss or theft of or damage to the vehicle�s contents unless such damage loss or theft arises as a result of our failure to meet our contractual obligations to you.
c) Matters that are covered by your car, holiday, household, motor or any other more specific insurance. You must look to that cover for protection in the first instance.
d) The direct or indirect consequences of force majeure, terrorism, catastrophe, adverse weather, industrial action, cancellation of flights, loss of baggage, traffic conditions, vandalism, failure of third parties to comply with their obligations to you (whether contractual statutory or otherwise) or criminal activity of any description.
e) Any natural deterioration in the vehicle�s condition while it is with us.
f) Property left unattended in your vehicle, on our site or in courtesy vehicles and trailers.
g) Any consequential (indirect) losses including but not limited to the cost of car hire hotels meals or other expenses incurred by you.
h) Delays due to wrong information on the booking form.
Despite the above, we will always accept liability for death or injury caused by our negligence. If any other loss or damage is suffered by you as a result of our negligence then we will accept liability for the loss or damage which flows directly from that negligence and which is a reasonably foreseeable consequence of it. The terms and conditions above do not affect this or your rights and remedies in the event of any deliberate act or omission by any member of our staff.
4. Privacy
We collect and record information about you to enable us to provide you with the best possible service, and to enable us to process your booking. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998.
We will not use this information to contact you for marketing purposes, should you ask us not to do so and we will not share your information with any other organisations.
If you have any questions/comments about privacy or if you wish to know what information we hold about you please email us at info@gatwickparkingspaces.co.uk. If you find any inaccuracies we will do our best to delete or correct them promptly.
5. Prices
We do adjust our prices from time to time. We recommend you visit our web site for the most up-to-date prices. All prices include VAT at the current rate.
6. Cancellation
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have 14 days to cancel your booking, starting from the day after we confirm it. If you cancel within that period you will be refunded all charges that you have paid to us unless you cancel after the booking period begins (i.e. at any time after the pre-booked arrival time or (in relation to the �meet and greet� service) after we dispatch our driver to come and collect your vehicle from you, if sooner) in which case you will remain liable for our charges for each day or part day from then up to and including the date when cancellation takes effect. We will still accept cancellations after the expiry of this 14 day period, provided at least 48 hours� notice is given, but a £20.00 administration charge may then be levied and deducted from the refunded amount. Bookings cancelled after expiry of the 14 day period and less than 48 hours before the booking period begins will be charged in full.
Cancellations should be made by email to info@gatwickparkingspaces.co.uk. You must include your full name, booking reference, start date and time of the booking you wish to cancel.
7. Restricted vehicles
We can accept some non standard sized vehicles such as mobile homes, lorries, military or commercial vehicles, caravans and trailers but only by special prior arrangement. Additional charges will apply to all vehicles which do not fit in a standard size parking bay. Please contact us (07426565543) in advance for details.
We regret that we may not be able to accept vehicles which have been specially adapted to meet the needs of disabled users. Please contact us in advance to check this if you are in any doubt.
Overview: Gatwick Parking ServicesPlease take the time to read the product information so that you book a product that is suitable for you.Our reputation is based on our honest
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Please read these Terms and Conditions carefully before handing over your keys. We�ve tried to make them short and as easy to read and understand as possible.
1. Your rights and responsibilities:
a) Please refer to the email you receive from us acknowledging your booking for details of collection and delivery procedures. It is important that you follow these closely. If in doubt call 01293 403356 or 07426565595 for assistance.
b) Make sure your vehicle is in a roadworthy, safe and legal condition with full insurance, road tax and MOT.
c) On arrival at the airport you must:
remove your luggage and any personal possessions which you may need for your trip from your vehicle. Your personal possessions and luggage are your responsibility at all times.
present your email confirmation (or quote your booking reference) to our representative, check and sign our booking confirmation form and hand over your vehicle keys. Please remove house keys etc. Tell us about any non-standard vehicle immobiliser or security features.
d) On your return to the UK please follow the procedures referred to in paragraph 1 a) above. Then, once you have made contact with our representative, you must:
produce your copy of the booking confirmation form or the pouch number you were given when your car was left with us. You may be asked for proof of identity. We may refuse to hand over the vehicle if you can not establish to our reasonable satisfaction that you are entitled to it.
pay any supplementary parking charge due (see 2 b) below).
inspect your vehicle and report any damage to our representative before you leave. Failure to do so may prejudice subsequent claims.
2. Our rights and responsibilities:
a) We will take all reasonable care of your vehicle for the period you have booked and paid for, starting from when you give us your keys
b) If you park for longer than the period you have booked for, we will charge you for the extra days at £10 per day and if you have not claimed your vehicle within a reasonable time after the end of your booked period or contacted us to agree a new arrangement we can regard your vehicle as having been abandoned. We may then make arrangements for its disposal to cover our costs (but we will take reasonable steps to contact you before doing so) in accordance with the Torts (Interference with Goods) Act 1977. There are no refunds for early returns.
c) We may retain your vehicle until you have paid the full amount due.
d) Although we will generally keep your car at the same secure compound for the duration of the booking period we may move vehicles if we need to and reserve the right to move vehicles to our overflow car parks elsewhere in the vicinity. All our drivers are fully insured against any damage which may be caused to your vehicle on the public highway. Whilst your vehicle is in any of our compounds however, you must rely on your own vehicle insurance policy.
e) Notwithstanding paragraph 2 d) above, should we accept liability for any damage to your vehicle we reserve the right to have the repairs undertaken by our own contractors.
3. We are not responsible for the following;
a) Insurance cover for you, your vehicle, or its contents, except for your vehicle when being driven by our drivers on the public highway.
b) Damage to your vehicle, including windscreens, wing mirrors, aerials, punctures, wheel scuffs, chip marks, minor scratches and dents, mechanical or electrical failure, or other events beyond our control, or any loss or theft of or damage to the vehicle�s contents unless such damage loss or theft arises as a result of our failure to meet our contractual obligations to you.
c) Matters that are covered by your car, holiday, household, motor or any other more specific insurance. You must look to that cover for protection in the first instance.
d) The direct or indirect consequences of force majeure, terrorism, catastrophe, adverse weather, industrial action, cancellation of flights, loss of baggage, traffic conditions, vandalism, failure of third parties to comply with their obligations to you (whether contractual statutory or otherwise) or criminal activity of any description.
e) Any natural deterioration in the vehicle�s condition while it is with us.
f) Property left unattended in your vehicle, on our site or in courtesy vehicles and trailers.
g) Any consequential (indirect) losses including but not limited to the cost of car hire hotels meals or other expenses incurred by you.
h) Delays due to wrong information on the booking form.
Despite the above, we will always accept liability for death or injury caused by our negligence. If any other loss or damage is suffered by you as a result of our negligence then we will accept liability for the loss or damage which flows directly from that negligence and which is a reasonably foreseeable consequence of it. The terms and conditions above do not affect this or your rights and remedies in the event of any deliberate act or omission by any member of our staff.
4. Privacy
We collect and record information about you to enable us to provide you with the best possible service, and to enable us to process your booking. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998.
We will not use this information to contact you for marketing purposes, should you ask us not to do so and we will not share your information with any other organisations.
If you have any questions/comments about privacy or if you wish to know what information we hold about you please email us at info@gatwickparkingspaces.co.uk. If you find any inaccuracies we will do our best to delete or correct them promptly.
5. Prices
We do adjust our prices from time to time. We recommend you visit our web site for the most up-to-date prices. All prices include VAT at the current rate.
6. Cancellation
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have 14 days to cancel your booking, starting from the day after we confirm it. If you cancel within that period you will be refunded all charges that you have paid to us unless you cancel after the booking period begins (i.e. at any time after the pre-booked arrival time or (in relation to the �meet and greet� service) after we dispatch our driver to come and collect your vehicle from you, if sooner) in which case you will remain liable for our charges for each day or part day from then up to and including the date when cancellation takes effect. We will still accept cancellations after the expiry of this 14 day period, provided at least 48 hours� notice is given, but a £20.00 administration charge may then be levied and deducted from the refunded amount. Bookings cancelled after expiry of the 14 day period and less than 48 hours before the booking period begins will be charged in full.
Cancellations should be made by email to info@gatwickparkingspaces.co.uk. You must include your full name, booking reference, start date and time of the booking you wish to cancel.
7. Restricted vehicles
We can accept some non standard sized vehicles such as mobile homes, lorries, military or commercial vehicles, caravans and trailers but only by special prior arrangement. Additional charges will apply to all vehicles which do not fit in a standard size parking bay. Please contact us (07426565543) in advance for details.
We regret that we may not be able to accept vehicles which have been specially adapted to meet the needs of disabled users. Please contact us in advance to check this if you are in any doubt.
Overview: My Gatwick ParkingPlease take the time to read the product information so that you book a product that is suitable for you. Our reputation is based on our honest
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The Gatwick Cambridge Hotel is precisely 2.9 miles from Gatwick airport and a 6 minute drive. It is located conveniently close to Horley (near Gatwick) and can be accessed from the M23 motorway.
The hotel itself is a luxury, listed building and a 4-star hotel with a Mediterranean restaurant, free wifi throughout, a bar, 34 well equipped en-suite rooms and family rooms are also available.
Its Airport Parking facility offers piece of mind, with high tech security gadgets including security camera, alarms, fencing, barricades and 24 hour security. A 24 hour shuttle is in operation running to and from Gatwick Airport and taking up to 10 minutes only.
Gatwick Airport serves over 43 million passengers each year and as it continues to grow, good quality Airport Parking is becoming more and more in demand. You can book your Gatwick Parking space here through Looking4.com at a great price and be assured a quality, and stress free experience. Simply book online now to ensure the best price and please note that prices can change from time to time as demand increases.
Please note the shuttle transfer is £4.00 per person each way
Car park doesn't except Vans, Mini bus, camper vans, commercial vehicles.
Please take proof of purchase with you on your day of travel.
Additional cost:Transfers cost £3 per person each way. The mini bus operates on a first come, first served basis.
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Overview : Gatwick Cambridge Hotel - Park N Ride Please take the time to read the product information so that you book a product that is suitable for you.
This parking is perfect for disabled passengers as you won't need to catch a transfer bus. If you need help getting in and out of your vehicle or if you have a specially adapted vehicle please call us and one of our team will contact the Service Provider for you Insurance All drivers are fully insured to drive your vehicle. Please check Service Provider's terms for further insurance details or ask us if you have any queries. Vehicles Vehicle must be in roadworthy condition / legal. If the chauffeur believes that your car is either unsafe or not road legal then they may refuse to drive your car. No refund will be made in these circumstances. Parking is for vehicles that fit in to a standard sized parking space. Extra charges may be applied for vehicles that do not fit in to a standard parking space and must be arranged with Service Provider prior to booking. Amendments /Cancellations: Allowed up to 48 hours prior to drop off date. Admin charges applicable on cancellations. Check our terms for full details. If your return is delayed and you park for longer than you have booked, extra days parking will be charged. Please check Service Provider's terms for rates. Hints,Tips and Additional info Please take a copy of your confirmation email with you on your day of travel. Please make sure to check your junk/spam mail folders. You can also view you booking details in My Booking section. You must allow sufficient time to drop off the vehicle and complete airport departure procedures. Please take in to account traffic delays or breakdowns. If you are late or early, please call Service Provider as soon as possible so that they can rearrange drop off/return and you are not kept waiting. Last minute changes or no advance notice may result in delays to drop off/ return times. Park Mark Award/BPA approved Service Providers had their car parks inspected/approved to required standards. Any parking is at your own risk and subject to service provider's terms and conditions, so we ask that you don't keep any valuables in your car. Check your vehicle carefully at pickup and report any issues to driver and ensure these are logged on the paperwork. Claims cannot be considered once your vehicle has left the terminal / car park. Make sure you have read and understood our and Service Provider's terms before purchasing. If you require any additional detail or have any queries about terms, please get in touch with us. Important . Mobit Airport Parking provides price comparison and acts as booking agents for available Service Providers. Your chosen Service provider will take the vehicle, park to their car park and return the vehicle. You must raise any issues regarding parking service ( Delay, Damage etc. ) with service provider. We do our best to tell you as much about available products as possible before you purchase. All product specific information is provided by Service Providers. Therefore, we can't always keep track of changes to how they run. If you find anything that's not completely accurate in our information, please tell us as soon as possible. Essentials
OverviewThe Gatwick Cambridge Hotel is precisely 2.9 miles from Gatwick airport and a 6 minute drive. It is located conveniently close to Horley (near Gatwick) and can be accessed from the M23 motorway. The hotel itself is a luxury, listed building and a 4-star hotel with a Mediterranean restaurant, free wifi throughout, a bar, 34 well equipped en-suite rooms and family rooms are also available. Its Airport Parking facility offers piece of mind, with high tech security gadgets including security camera, alarms, fencing, barricades and 24 hour security. A 24 hour shuttle is in operation running to and from Gatwick Airport and taking up to 10 minutes only. Gatwick Airport serves over 43 million passengers each year and as it continues to grow, good quality Airport Parking is becoming more and more in demand. You can book your Gatwick Parking space here through Looking4.com at a great price and be assured a quality, and stress free experience. Simply book online now to ensure the best price and please note that prices can change from time to time as demand increases. Please note the shuttle transfer is £4.00 per person each way Why Book This Parking Space?
Additional InfoCar park doesn't except Vans, Mini bus, camper vans, commercial vehicles. Please take proof of purchase with you on your day of travel. Additional cost:Transfers cost £3 per person each way. The mini bus operates on a first come, first served basis. Full arrival instructions will be given to you on the confirmation email.Full return instructions will be issued by the driver on collection of the vehicle.Full MAP NAV instructions will be given to you on the confirmation email. |
Please read these Terms and Conditions carefully before handing over your keys. We�ve tried to make them short and as easy to read and understand as possible.
1. Your rights and responsibilities:
a) Please refer to the email you receive from us acknowledging your booking for details of collection and delivery procedures. It is important that you follow these closely. If in doubt call 01293 403356 or 07426565595 for assistance.
b) Make sure your vehicle is in a roadworthy, safe and legal condition with full insurance, road tax and MOT.
c) On arrival at the airport you must:
remove your luggage and any personal possessions which you may need for your trip from your vehicle. Your personal possessions and luggage are your responsibility at all times.
present your email confirmation (or quote your booking reference) to our representative, check and sign our booking confirmation form and hand over your vehicle keys. Please remove house keys etc. Tell us about any non-standard vehicle immobiliser or security features.
d) On your return to the UK please follow the procedures referred to in paragraph 1 a) above. Then, once you have made contact with our representative, you must:
produce your copy of the booking confirmation form or the pouch number you were given when your car was left with us. You may be asked for proof of identity. We may refuse to hand over the vehicle if you can not establish to our reasonable satisfaction that you are entitled to it.
pay any supplementary parking charge due (see 2 b) below).
inspect your vehicle and report any damage to our representative before you leave. Failure to do so may prejudice subsequent claims.
2. Our rights and responsibilities:
a) We will take all reasonable care of your vehicle for the period you have booked and paid for, starting from when you give us your keys
b) If you park for longer than the period you have booked for, we will charge you for the extra days at £10 per day and if you have not claimed your vehicle within a reasonable time after the end of your booked period or contacted us to agree a new arrangement we can regard your vehicle as having been abandoned. We may then make arrangements for its disposal to cover our costs (but we will take reasonable steps to contact you before doing so) in accordance with the Torts (Interference with Goods) Act 1977. There are no refunds for early returns.
c) We may retain your vehicle until you have paid the full amount due.
d) Although we will generally keep your car at the same secure compound for the duration of the booking period we may move vehicles if we need to and reserve the right to move vehicles to our overflow car parks elsewhere in the vicinity. All our drivers are fully insured against any damage which may be caused to your vehicle on the public highway. Whilst your vehicle is in any of our compounds however, you must rely on your own vehicle insurance policy.
e) Notwithstanding paragraph 2 d) above, should we accept liability for any damage to your vehicle we reserve the right to have the repairs undertaken by our own contractors.
3. We are not responsible for the following;
a) Insurance cover for you, your vehicle, or its contents, except for your vehicle when being driven by our drivers on the public highway.
b) Damage to your vehicle, including windscreens, wing mirrors, aerials, punctures, wheel scuffs, chip marks, minor scratches and dents, mechanical or electrical failure, or other events beyond our control, or any loss or theft of or damage to the vehicle�s contents unless such damage loss or theft arises as a result of our failure to meet our contractual obligations to you.
c) Matters that are covered by your car, holiday, household, motor or any other more specific insurance. You must look to that cover for protection in the first instance.
d) The direct or indirect consequences of force majeure, terrorism, catastrophe, adverse weather, industrial action, cancellation of flights, loss of baggage, traffic conditions, vandalism, failure of third parties to comply with their obligations to you (whether contractual statutory or otherwise) or criminal activity of any description.
e) Any natural deterioration in the vehicle�s condition while it is with us.
f) Property left unattended in your vehicle, on our site or in courtesy vehicles and trailers.
g) Any consequential (indirect) losses including but not limited to the cost of car hire hotels meals or other expenses incurred by you.
h) Delays due to wrong information on the booking form.
Despite the above, we will always accept liability for death or injury caused by our negligence. If any other loss or damage is suffered by you as a result of our negligence then we will accept liability for the loss or damage which flows directly from that negligence and which is a reasonably foreseeable consequence of it. The terms and conditions above do not affect this or your rights and remedies in the event of any deliberate act or omission by any member of our staff.
4. Privacy
We collect and record information about you to enable us to provide you with the best possible service, and to enable us to process your booking. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998.
We will not use this information to contact you for marketing purposes, should you ask us not to do so and we will not share your information with any other organisations.
If you have any questions/comments about privacy or if you wish to know what information we hold about you please email us at info@gatwickparkingspaces.co.uk. If you find any inaccuracies we will do our best to delete or correct them promptly.
5. Prices
We do adjust our prices from time to time. We recommend you visit our web site for the most up-to-date prices. All prices include VAT at the current rate.
6. Cancellation
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have 14 days to cancel your booking, starting from the day after we confirm it. If you cancel within that period you will be refunded all charges that you have paid to us unless you cancel after the booking period begins (i.e. at any time after the pre-booked arrival time or (in relation to the �meet and greet� service) after we dispatch our driver to come and collect your vehicle from you, if sooner) in which case you will remain liable for our charges for each day or part day from then up to and including the date when cancellation takes effect. We will still accept cancellations after the expiry of this 14 day period, provided at least 48 hours� notice is given, but a £20.00 administration charge may then be levied and deducted from the refunded amount. Bookings cancelled after expiry of the 14 day period and less than 48 hours before the booking period begins will be charged in full.
Cancellations should be made by email to info@gatwickparkingspaces.co.uk. You must include your full name, booking reference, start date and time of the booking you wish to cancel.
7. Restricted vehicles
We can accept some non standard sized vehicles such as mobile homes, lorries, military or commercial vehicles, caravans and trailers but only by special prior arrangement. Additional charges will apply to all vehicles which do not fit in a standard size parking bay. Please contact us (07426565543) in advance for details.
We regret that we may not be able to accept vehicles which have been specially adapted to meet the needs of disabled users. Please contact us in advance to check this if you are in any doubt.
Overview: Gatwick Parking ServicesPlease take the time to read the product information so that you book a product that is suitable for you.Our reputation is based on our honest |
Overview: Discount Parking GatwickDiscount Parking Gatwick MEET & GREET provides meet and greet parking services also known as valet parking to holiday makers and business travelers flying from all Gatwick airport terminals.
Disabled Info This parking is perfect for disabled passengers as you won't need to catch a transfer bus. If you need help getting in and out of your vehicle or if you have a specially adapted vehicle please call us and one of our team will contact the Service Provider for you
Insurance All drivers are fully insured to drive your vehicle. Please check Service Provider's terms for further insurance details or ask us if you have any queries. Vehicles Please make sure that your vehicle has road tax, holds a valid MOT certificate and is roadworthy / legal. If the chauffeur believes that your car is either unsafe or not road legal then they may refuse to drive your car. No refund will be made in these circumstances. Parking is for vehicles that fit in to a standard sized parking space (2.4m wide x 4.8m long). Extra charges may be applied for vehicles that do not fit in to a standard parking space and must be arranged with Service Provider prior to the drop off date.
Amendments /Cancellations: Allowed up to 48 hours prior to drop off date. Admin charges applicable on cancellations. Check Mobit terms for full details.
Hints,Tips and Additional info Please take a copy of your confirmation email with you on your day of travel. Please make sure to check your junk/spam mail folders. You can also view you booking details in My Booking section. You must allow sufficient time to drop off the vehicle and complete airport departure procedures. Please take in to account traffic delays or breakdowns. If you are late or early, please call Service Provider as soon as possible so that they can rearrange drop off/return and you are not kept waiting. Last minute changes or no advance notice may result in delays to drop off/ return times. If your return is delayed and you park for longer than you have booked, extra days parking will be charged. Please check Service Provider's terms for rates. Please don't leave any valuables in your vehicle. Check your vehicle carefully at pickup and report any issues to driver and ensure these are logged on the paperwork. Make sure you have read and understood Mobit and Service Provider's terms before purchasing. If you require any additional detail or have any queries about terms, please get in touch with us. Important Service is operated by Discount Parking Gatwick MEET & GREET which is a budget brand. Full company details along with instructions will be provided in booking confirmation email. Mobit provides price comparison and acts as booking agents for available Service Providers. Your chosen Service provider will take the vehicle, park to their car park and return the vehicle. You must raise any issues regarding parking service ( Delay, Damage etc. ) with service provider. We do our best to tell you as much about available products as possible before you purchase. All product specific information is provided by Service Providers and we regularly update the information when required. If you find anything that's not completely accurate in our information, please tell us as soon as possible. Terms & Conditions We reserve the rights to change the Terms and Conditions without prior notice or consent. Your legal rights are not affected. Please read these Terms and Conditions carefully before handing over your keys. We�ve tried to make them short and as easy to read and understand as possible. They apply to all customers including direct bookings and even if a booking is made through a third party which has sub- contracted its obligations to us or which acts as our agent. 1- Bookings and Services 1.1 We confirm bookings made by email or on our website by issuing a booking reference 1.2 We confirm bookings made by phone by the operator giving you a booking reference. 1.3 All services and promotions are subject to availability. 1.4 Holiday Meet And Greet reserve the right not to accept or fulfil a booking. 2 -Prices and payments 2.1 All prices are quoted in UK pounds sterling including VAT. It will be the price confirmed at the time of making your booking no matter what prices we may quote elsewhere or in any promotional offer. 2.2 Full payment of the booked service is due prior to commencement of the service. 2.3 Increased duration of the stay will be charged and payment collected prior to the return of the vehicle. 2.4 Holiday Meet And Greet reserves the right to apply to DVLA for names and address where the payment has not been made. 2.5 For bookings within 0-3 hours before pickup you MUST call the office, bookings made 3-12 hours before pick up time, an admin fee of £20 will be added to our normal price, bookings made 12-24 hours before pick up time, an admin fee of £15 will be added to our normal price. 3- Cancellation and Curtailment 3.1 A booking may be cancelled up to 72 hours prior to the date and time for which the service has been booked and a full refund minus a £10 administration fee will be made. If a booking is cancelled within 48 hours only 50% of the parking fee paid will be refunded. Cancellation does not apply for bookings made the same day or booked for the following day. No refunds are available for unused car park stays. Note: For customers who have cancellation cover, a 24 hours� notice is still required to obtain a refund otherwise you are entitled to a free rebooking for the same number of days. Prices may vary if you re-book at a busy period during holiday season 3.2 For the purpose of conditions 3.1 the period for which the service is booked shall be deemed to commence at the collection date and time specified at time of booking for the service booked. 3.3 If a vehicle is returned within 6 hours of collection and re-booked to depart within 48 hours of original departure date then a partial refund may be applied for, in writing subject to our discretion. There is an extra charge of £20 for using the meet and greet service twice. 3.4 Any customer wishing to curtail the length of stay for a service once that service has commenced will be liable to pay the fee for the whole of the service booked 3.5 Cancellation must be in writing via email 3.6 If you cancel after the time in 3.1 or 3.2 or do not turn up, we will charge you the full parking fee for the whole parking period. 4- Liabilities, Exclusion and Limits of Our responsibilities 4.1 Our Insurance covers our Legal Liabilities. All our drivers are fully insured against any damage which may be caused to your vehicle on the public highway. Whilst your vehicle is in any of our parking facility however, you must rely on your own vehicle insurance policy. We are not responsible for the matters that are covered by your car, holiday, household, motor or any other more specific insurance. You must look to that cover for protection in the first instance. 4.2 If you are more than 25 minutes early for your booked drop off time, a £4 levy fee for exiting Gatwick Airport becomes payable to the Holiday Meet and Greet representative collecting your car. This fee is also applicable if you are late. 4.3 Claims for damage will not be considered unless reported to a Holiday Meet and Greet Representative immediately on the return of the vehicle and pictures must be taken clearly in the presence of our representative. Pictures must be taken within Gatwick Airport car park. It is customer's responsibility to take the pictures of the car without moving it even if the representative has left. Claims for damage will not be considered once the car has left our care and control. 4.4 Please note that dings, small stone chips, minor dents, minor scratches including those on alloy wheels are excluded from the inspection as they are considered to be part of normal driving conditions. All cars get a second inspection at our base in the presence of 3 different examiners. 4.5 Holiday Meet and Greet accepts no liability for any loss or damage however caused unless proved to be caused by the negligence, wilful act or default or breach of statutory duty of the employees of Holiday Meet and Greet. In the event of damages being claimed the amount payable shall not exceed £250 per claim. All damages on a single vehicle will be counted as one claim. In the event that your vehicle needs to be repaired as a result of our negligence, it must be carried out by our own approved garage/workshop. It will be your responsibility to deliver and collect the car from the garage at your own cost. We will not authorise or agree for any works to be carried out by dealerships even in the event of the vehicle forgoing its warranty. Nothing in these terms excludes or limits Holiday Meet and Greet liability for death or personal injury caused by the negligence of one of its employees. Holiday Meet and Greet will not accept liability for damage arising from circumstances beyond its control including acts of nature, acts of God, terrorism, war, riots, flooding, and damage by vandals or criminal activity. 4.6 Vehicles and Contents are left at Owners risk whilst the vehicle is parked. We are not liable for any kind of valuables left in the car such as cash or personal belongings. Any indirect loss as a result of damage or loss to the vehicle (such as loss of earnings) is not covered. 4.7 Please note, in case you are coming from an early/ delayed flight. We might take a minimum of 2-3 hours to deliver your car. This conditions does not apply if you let us know at least 48 hours before any change in original drop off/ pick up time. 4.8 We accept no liability for any faulty car keys, dash cameras, satellite navigation, alarm fobs, house or other keys left on the key ring. You must ensure you leave the driver with the right keys only, alarm fobs and instructions to start your vehicle. We also accept no liability for mechanical, structural or electrical failure of any part of your vehicle including windscreens, alarms, immobilisers, glass, flat batteries, tyres and wheels however caused 4.9 In case of customer vehicle being moved from one location to another location (our parking facility), we might need more than 1 driver to sit in the same vehicle as passenger. This helps in more productivity and less congestion on roads and within our parking facility. In case of overflow we park the cars on the fields. 5- Customer responsibilities 5.1 You must ensure that, at the beginning and end of the parking period, the vehicle is in a legal and roadworthy condition for driving on public roads. You must not leave any dangerous, toxic or illegal substances in the vehicle. You will be held liable for any fines, liabilities and consequential loss we incur from a failure to do this. Holiday Meet and Greet reserves the right to refuse your vehicle on the day and no refund will be given. 5.2 You must let us know about any vehicle immobiliser, automatic security feature or modification to the vehicle (including any for disabled use) that might affect how it handles or operates. 5.3 You must check the driver's seat and the mirror positions (which may have been moved) when you reclaim the vehicle. 5.4 The customer warrants that he/she is the owner of the vehicle or has the power to deal with the vehicle as if he/she was not its owner. 5.5 If at the end of the parking period the vehicle does not start, we may attempt to start the vehicle using an anti-surge starter pack. If you do not want us to do this, you will need to tell us in advance. We will not be responsible for any damage caused by this attempt. 5.6 You must ring us at least 25-30 minutes before your drop off time to let us know you will be arriving. You must also ring us once you have collected your baggage from the airport (Roughly 25 minutes before your pick up time). If you are late for your pick up/ drop off and miss your booked time slot. It might take us between 2-3 hours to cater to you. 5.7 Our parking facility is located between 8 - 10 miles from Gatwick airport. You must allow at-least 25 - 30 minutes (Might be longer during peak hours and busy periods) for your car to be picked up/ dropped off. 6-Reclaiming the vehicle and lost receipts 6.1 You must produce the receipt or ticket we have provided when you reclaim the vehicle. If you lose the receipt, or ticket, we will need proof of your and the vehicle owners identity and we may make other enquiries we think are reasonable. Failure to produce the receipt or ticket will delay your departure. 6.2 If you realise that the receipt or ticket has been lost or stolen, you should let us know immediately and send us an email with your name, address and booking reference. This should tell us not to release the vehicle until you return. 6.4 If your vehicle is not collected on the booked date and time, an extra charge of £10 per day will be payable on collection. 7- Complaints procedure 7.1 Claims for damage will not be considered unless reported to a Holiday Meet and Greet Representatives immediately on the return of the vehicle. Claims for damage will not be considered once the car has left our care and control. Customers must take pictures of the damaged part without moving the vehicle in the presence of our staff member. It is customer's responsibility to take the pictures or collect evidence if a new damage is spotted. 7.2 If you encounter a problem, please put your issues in writing within 10 days of your return date including as much detail as possible. 7.5 You can send us complaints by email we will endeavour to reply within 25 working days upon receipt of your complaint. 8- Moving the vehicle 8.1 Please note that the company reserves the right to move the vehicle within or outside our parking sites if we consider it necessary in emergencies or for the efficient arrangement of our parking facilities at our sites. Your car can be driven for up to maximum of 35-40 miles for this purpose if required. 9- Parking Facilities Features PARKING FACILITY 1: Hardstanding, 24 hour CCTV monitoring, planning permission and Park mark award (expired but can be renewed). (All year use) PARKING FACILITY 2: Gated, 24 hour CCTV monitoring, Hardstanding, planning permission in process. (All year use) PARKING FACILITY 3: A field with temporary planning permission each year, 24 hour manned patrolling, it can only be used temporarily as an overflow car park in peak holiday season. If your vehicle returned dirty due to parking in the field then we will provide free car wash but in peak summers it mostly stays dry. We will clean your car at one of our facility before returning it you or pay you to get it cleaned from a place of your choice. (Used only in peak holiday season) Car cleaning refund; £12 for normal size, £15 for large size vehicles. 10-General 9.1 If you have a disability and need special help please let us know when you make your booking. 9.2 If any provision of these terms is found by any court to be wholly or partly illegal, invalid or unenforceable, unfair or unreasonable then it shall be deemed servable from the remaining provisions which will continue in full force and effect. 9.3 These terms are governed by the laws of the United Kingdom and Wales and are subject to the exclusive jurisdiction of the English Courts 11- Definitions 10.1 We - Holiday Meet and Greet ltd. 10.2 You - the customer whose name appears on the booking confirmation whether or not that person made the booking or is the vehicle owner. 10.3 Vehicle - the vehicle details of which appear on the booking confirmation. 10.4 Administration Address � Holiday Meet And Greet Ltd, Unit 5, 33 Queen Street, Horsham, RH13 5AA. 10.5 Parking Period - the parking period inclusive of the dates shown on the booking confirmation. Full arrival instructions will be given to you on the confirmation email.Full return instructions will be issued by the driver on collection of the vehicle.Full MAP NAV instructions will be given to you on the confirmation email. |
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Overview : Smart Parking Gatwick - Meet and Greet Please take the time to read the product information so that you book a product that is suitable for you.
Disabled Info This parking is perfect for disabled passengers as you won't need to catch a transfer bus. If you need help getting in and out of your vehicle or if you have a specially adapted vehicle please call us and one of our team will contact the Service Provider for you Insurance All drivers are fully insured to drive your vehicle. Please check Service Provider's terms for further insurance details or ask us if you have any queries. Vehicles Vehicle must be in roadworthy condition / legal. If the chauffeur believes that your car is either unsafe or not road legal then they may refuse to drive your car. No refund will be made in these circumstances. Parking is for vehicles that fit in to a standard sized parking space. Extra charges may be applied for vehicles that do not fit in to a standard parking space and must be arranged with Service Provider prior to booking. Amendments /Cancellations: Allowed up to 48 hours prior to drop off date. Admin charges applicable on cancellations. Check our terms for full details. If your return is delayed and you park for longer than you have booked, extra days parking will be charged. Please check Service Provider's terms for rates. Hints,Tips and Additional info Please take a copy of your confirmation email with you on your day of travel. Please make sure to check your junk/spam mail folders. You can also view you booking details in My Booking section. You must allow sufficient time to drop off the vehicle and complete airport departure procedures. Please take in to account traffic delays or breakdowns. If you are late or early, please call Service Provider as soon as possible so that they can rearrange drop off/return and you are not kept waiting. Last minute changes or no advance notice may result in delays to drop off/ return times. Park Mark Award/BPA approved Service Providers had their car parks inspected/approved to required standards. Any parking is at your own risk and subject to service provider's terms and conditions, so we ask that you don't keep any valuables in your car. Check your vehicle carefully at pickup and report any issues to driver and ensure these are logged on the paperwork. Claims cannot be considered once your vehicle has left the terminal / car park. Make sure you have read and understood our and Service Provider's terms before purchasing. If you require any additional detail or have any queries about terms, please get in touch with us. Important Service is operated by Smart Parking Gatwick - Meet and Greet. Full instructions will be provided in booking confirmation email. Mobit provides price comparison and acts as booking agents for available Service Providers. Your chosen Service provider will take the vehicle, park to their car park and return the vehicle. You must raise any issues regarding parking service ( Delay, Damage etc. ) with service provider. We do our best to tell you as much about available products as possible before you purchase. All product specific information is provided by Service Providers. Therefore, we can't always keep track of changes to how they run. If you find anything that's not completely accurate in our information, please tell us as soon as possible. TERMS AND CONDITIONS: 1. Bookings & Service 1.1 Bookings through our website or Consolidators are deemed to be made when final confirmation of the booking has been sent via e-mail. All terms and conditions are deemed to have been accepted at the point confirmation is made. 1.2 Whilst every effort is made to ensure that collections and deliveries of the vehicle are made at the requested times. We do not accept any responsibility for delays of its service, caused as a result of circumstances beyond our control, such as traffic congestion, delayed flights, security alerts. This list is not definitive. 2.Payment 2.1 Increased duration of the stay will be debited from the clients account and payment collected prior to the return of the vehicle. Any extended days will be charged at a daily rate of £15.00. 2.2 Full payment of booked service is due prior to the commencement of the service. 2.3 If your return time passes midnight from your actual paid booking date, and your car needs to be delivered after midnight, a additional charge of £15.00 is applied. 3.Cancellations and Curtailment 3.1 A booking may be cancelled up to 24 hours prior to the date for which the service has been booked, and a full refund less £20.00 administration cost will be made. 3.2 No refunds will be given for any cancellations or none use of our service made within 24 hours of the day of travel. 3.3 Any customer wishing to curtail the length of stay for a service once that service has commenced will be liable to pay the fee for the whole of the service booked. 3.4 Any alterations made within 24 hours of departure and during the duration of stay will incur a charge of £20.00 for each and every amendment made. All amendments must be via e-mail and will only be acknowledged once a confirmation e-mail is received. 4.Liabilities and other terms 4.1 Our insurance covers our legal liabilities. 4.2 Vehicles and moveable items which are left unattended are left at the Owners risk whilst the vehicle is in our possession. 4.3 No claim for damage can be made unless that damage was brought to the attention of our representative upon collection of your vehicle on your return and written notification is given to you at the time. 4.4 We accept no liability for mechanical, structural and electrical failure of any part of your vehicle including windscreens, glass, tyres and in particular alloy wheels howsoever caused. This list is not exhaustive. 4.5 We accept no liability for any loss for any loss or damage whatsoever caused unless proved to be caused by the negligence of our employees. 4.6 Your vehicle must be taxed and comply with the Road Traffic Act 1988. This is deemed by us to be the case for the whole duration while the vehicle is in our possession. Any liabilities occurred by Our Company as a result of the client's vehicle not complying with the Road Traffic Act, the Customer will be held responsible for all costs/liabilities incurred by the Company. 4.7 We accept no liability for any faulty keys, alarm fobs, house or other keys left on the Key ring. In the event of vehicles not starting, we reserve the right to charge for our time. Only the Car Key should be given. 4.8 In the event that the car acquires a puncture whilst in our possession (including slow punctures) we reserve the right to charge either to inflate the tyre or for the changing of the tyre. 4.9 In the event that the vehicle dose not starts due to a flat battery, we reserve the right to charge for our time in attempting to start the vehicle. We will not be held responsible for any consequences that may result as a direct result of us having to jump-start your vehicle. 4.10 In the event that we have to pick you up from the Terminal Building, due to a mechanical failure of your vehicle, we reserve the right to charge for this and any associated costs that we may incur. 4.11 We require the Customers to have a spare key for their vehicle, which would we require be taken with the customer. 4.12 During certain busy periods or lengthy periods of stay, your car may be parked in any one of our Secondary Secure Compounds which could be up to 15 miles away (one way), depending which terminal you have dropped your vehicle off. *Please note the security level at these secondary compounds may not be at the same level as the main compound. 4.13 In the event that your vehicle needs to be repaired as result of our negligence, it must be carried out by our own approved organisation. It will be your responsibility to deliver and collect the car from the garage at your own cost. We will not authorise or agree for any works to be carried out by dealerships even in the event of the vehicle forgoing its warranty. 5.Exclusion and limits of our responsibility 5.1 Any vehicles parked by the customer personally at a Car park/Hotel do so entirely at their own risk. 5.2 Loss or damage covered by your own insurance. No vehicles will be covered for Theft/Fire/Flood or any other intervening act of nature whist the vehicle is in our custody. 5.3 Any indirect /direct loss as a result of damage or loss to the vehicle (such as loss of earnings/missed flights etc.). 5.4 We will not pay more than £10,000 for loss of or damage to the vehicle. 5.5 We endeavour to deliver your vehicle back to you within 45 mins depending on traffic, weather conditions. 5.6 We will not be held liable for any delayed or missed flights /car hire charges as a direct or indirect result of our service. 5.7 We will not be responsible for any minor scratches or dents (whether marked on this document or not) which may not be possible to identify in confined times and weather conditions. 5.8 We will not be responsible for any chips or broken glass to the vehicle whether mention on this document or not. (In addition to clause 4.4) 5.9 We will not be responsible for any valuables left in the vehicle while in our custody. (In addition to clause 4.3) 5.10 We will not be responsible for any discolour of paintwork or dents or scratches that may become visible after a Car wash/rainfall. This is regardless if the dents or scratches or mentioned in this document or not. 5.11 We will not be responsible for any damage to any alloys or tyres regardless of if any damage is mentioned or not on this document. (In addition to clause 4.4) 5.12 In the event that we agree to any form of repair or compensation (whether liability is admitted or not by us) you (the client) will be responsible for the excess of any claim being £200.00 for any claims up to £1000.00 and £400.00 excess for any claims for any claims in excess of £1000.00 5.13 The internal condition of the car is not checked at any time and no responsibility is accepted for the interior condition. 5.14 We will not be held responsible for any claims of any nature below £750.00 including any alleged dents, bumps, and scratches. 6.Changing the conditions 6.1 These conditions will remain in force unless the change is made in writing directly with ourselves and with ourselves. Full arrival instructions will be given to you on the confirmation email.Full return instructions will be issued by the driver on collection of the vehicle.Full MAP NAV instructions will be given to you on the confirmation email. |
We reserve the rights to change the Terms and Conditions without prior notice or consent. Your legal rights are not affected.
Please read these Terms and Conditions carefully before handing over your keys. We’ve tried to make them short, as easy to read and understand as possible. They apply to all customers including direct bookings and even if a booking is made through a third party which has sub-contracted its obligations to us or which acts as our agent.
1- Bookings and Services
1.1 We confirm bookings made by email or on our website by issuing a booking confirmation through email with a reference number
1.2 We confirm bookings made over the phone with one of our operators will then send you a confirmation email with a reference number
1.3 All services and promotions are subject to availability.
1.4 Park & Fly Gatwick reserve the right not to accept or fulfil a booking.
2 -Prices and payments
2.1 All prices are quoted in UK sterling pounds including VAT. It will be the price confirmed at the time of making your booking no matter what prices we may quote elsewhere or in any other promotional offer.
2.2 Full payment is required when you book
2.3 Increased duration of the stay will be charged and payment collected prior to the return of the vehicle. This will be a extra charge of £15.00 per day onwards
2.4 Park & Fly Gatwick reserves the right to apply to the DVLA for names and address where the payment has not been made.
2.5 For bookings within 0-3 hours before pickup you MUST call the office, bookings made 3-12 hours before pick up time, an admin fee of £20 will be added to our normal price, bookings made 12-24 hours before pick up time, an admin fee of £15 will be added to our normal price.
3- Cancellation and Curtailment
3.1 A booking may be cancelled up to 72 hours prior to the date and time for which the service has been booked and a full refund minus a £10 administration fee will be made. If a booking is cancelled within 48 hours only 50% of the parking fee paid will be refunded. Cancellation does not apply for bookings made the same day or booked for the following day. No refunds are available for unused car park stays.
Note: For customers who have cancellation cover, a 24 hours’ notice is still required to obtain a refund otherwise you are entitled to a free rebooking for the same number of days. Prices may vary if you re-book at a busy period during holiday season
3.2 For the purpose of conditions 3.1 the period for which the service is booked shall be deemed to commence at the collection date and time specified at time of booking for the service booked.
3.3 If a vehicle is returned within 6 hours of collection and re-booked to depart within 48 hours of original departure date then a partial refund may be applied for, in writing subject to our discretion.
There is an extra charge of £20 for using the meet and greet service twice.
3.4 Any customer wishing to curtail the length of stay for a service once that service has commenced will be liable to pay the fee for the whole of the service booked
3.5 Cancellation must be in writing via email info@parkflygatwick.co.
3.6 If you cancel after the time in 3.1 or 3.2 or do not turn up, we will charge you the full parking fee for the whole parking period.
4- Liabilities, Exclusion and Limits of Our responsibilities
4.1 Our Insurance covers our Legal Liabilities. All our drivers are fully insured against any damage which may be caused to your vehicle on the public highway and in our parking facilities by the driver. However, you must rely on your own vehicle insurance policy. We are not responsible for the matters that are covered by your car, holiday, household, motor or any other more specific insurance. You must look to that cover for protection in the first instance. Natural disasters in and around the parking facility are not liable to Park & Fly Gatwick.
4.2 If you are more than 25 minutes early for your booked drop off time, a £4 levy fee for exiting Gatwick Airport becomes payable to the Park & Fly Gatwick representative collecting your car. This fee is also applicable if you are late.
4.3 Claims for damage will not be considered unless reported to a Park & Fly Gatwick
Representative immediately on the return of the vehicle and pictures must be taken clearly in the presence of our representative. Pictures must be taken within Gatwick Airport car park. It is customer responsibility to take the pictures of the car without moving it even if the representative has left. Claims for damage will not be considered once the car has left our care and control.
4.4 Please note that small stone chips, minor dents, minor scratches including those on alloy wheels are excluded from the inspection as they are considered to be part of normal driving conditions. All cars get a second inspection at our base in the presence of 3 different examiners.
4.5 Park & Fly Gatwick accepts no liability for any loss or damage however caused unless proved to be caused by the negligence, wilful act or default or breach of statutory duty of the employees of Park & Fly Gatwick . In the event of damages being claimed the amount payable shall not exceed £250 per claim. All damages on a single vehicle will be counted as one claim. In the event that your vehicle needs to be repaired as a result of our negligence, it must be carried out by our own approved garage/workshop. It will be your responsibility to deliver and collect the car from the garage at your own cost. We will not authorise or agree for any works to be carried out by dealerships even in the event of the vehicle forgoing its warranty. Nothing in these terms excludes or limits Park & Fly Gatwick liability for death or personal injury caused by the negligence of one of its employees. Park & Fly Gatwick will not accept liability or damage arising from circumstances beyond its control including acts of nature, acts of God, terrorism, war, riots, flooding, and damage by vandals or criminal activity.
4.6 Vehicles and Contents are left at Owners risk whilst the vehicle is parked. We are not liable for any kind of valuables left in the car such as cash or personal belongings. Any indirect loss as a result of damage or loss to the vehicle (such as loss of earnings) is not covered.
4.7 Please note, in case you are coming from an early/ delayed flight. We might take a minimum of 2-3 hours to deliver your car. This conditions does not apply if you let us know at least 48 hours before any change in original drop off/ pick up time.
4.8 We accept no liability for any faulty car keys, dash cameras, satellite navigation, alarm fobs, house or other keys left on the key ring. You must ensure you leave the driver with the right keys only, alarm fobs and instructions to start your vehicle. We also accept no liability for mechanical, structural or electrical failure of any part of your vehicle including windscreens, alarms, immobilisers, glass, flat batteries, tyres and wheels however caused.
4.9 In case of customer vehicle being moved from one location to another location (our parking facilities), we might need more than 1 driver to sit in the same vehicle as a passenger. This helps in more productivity and less congestion on roads and within our parking facilities.
5- Customer responsibilities
5.1 You must ensure that, at the beginning and end of the parking period, the vehicle is in a legal and roadworthy condition for driving on public roads. You must not leave any dangerous, toxic or illegal substances in the vehicle. You will be held liable for any fines, liabilities and consequential loss we incur from a failure to do this reserves the right to Park & Fly Gatwick use your vehicle on the day and no refund will be given.
5.2 You must let us know about any vehicle immobiliser, automatic security feature or modification to the vehicle (including any for disabled use) that might affect how it handles or operates.
5.3 You must check the driver seat and the mirror positions (which may have been moved) when you reclaim the vehicle.
5.4 The customer warrants that he/she is the owner of the vehicle or has the power to deal with the vehicle as if he/she was not its owner.
5.5 If at the end of the parking period the vehicle does not start, we may attempt to start the vehicle using an anti-surge starter pack. If you do not want us to do this, you will need to tell us in advance. We will not be responsible for any damage caused by this attempt.
5.6 You must ring us at least 25-30 minutes before your drop off time to let us know you will be arriving. You must also ring us once you have collected your baggage from the airport (Roughly 25 minutes before your pick up time). If you are late for your pick up/ drop off and miss your booked time slot. It might take us between 2-3 hours to cater to you.
5.7 Our parking facility is located between 8 - 15 miles from Gatwick airport. You must allow at-least 25 - 30 minutes (Might be longer during peak hours and busy periods) for your car to be picked up/dropped off.
6-Reclaiming the vehicle and lost receipts
6.1 You must produce the receipt or ticket we have provided when you reclaim the vehicle. If you lose the receipt, or ticket, we will need proof of you and the vehicle owner’s identity and we may make other enquiries we think are reasonable. Failure to produce the receipt or ticket will delay your departure.
6.2 If you realise that the receipt or ticket has been lost or stolen, you should let us know immediately and send us an email with your name, address and booking reference. This should inform us not to release the vehicle until you return.
6.3 If your vehicle is not collected on the booked date and time, an extra charge of £15 per day will be payable on collection.
7- Complaints procedure
7.1 Claims for damage will not be considered unless reported to Park & Fly Gatwick Representatives immediately on the return of the vehicle. Claims for damage will not be considered once the car has left our care and control. Customers must take pictures of the damaged part without moving the vehicle in the presence of our staff member. It is customer responsibility to take the pictures or collect evidence if a new damage is spotted.
7.2 If you encounter a problem, please raise your issues in writing within 10 days of your return date including as much detail as possible.
7.3 You can send us complaints by email at info@parkflygatwick.co.uk , we will endeavour to reply within 25 working days upon receipt of your complaint.
8- Moving the vehicle
8.1 Please note that the company reserves the right to move the vehicle within or outside our parking sites if we consider it necessary in emergencies or for the efficient arrangement of our parking facilities at our sites. Your car can be driven for up to maximum of 35-40 miles for this purpose if required.
9- Parking Facilities Features
9.1 PARKING FACILITY 1: Hardstanding, Gated, 24 hour security, CCTV monitoring, planning permission (All year use)
10-General
10.1 If you have a disability and require extra assistance please let us know when you make your booking.
10.2 If any provision of these terms is found by any court to be wholly or partly illegal, invalid or unenforceable, unfair or unreasonable then it shall be deemed servable from the remaining provisions which will continue in full force and effect.
10.3 These terms are governed by the laws of the United Kingdom and Wales and are subject to the exclusive jurisdiction of the English Courts
11- Definitions
11.1 We - Park & Fly Gatwick
11.2 You - the customer whose name appears on the booking confirmation whether or not that person made the booking or is the vehicle owner.
11.3 Vehicle - the vehicle details of which appear on the booking confirmation.
11.4 Parking Period - the parking period inclusive of the dates shown on the booking confirmation.
Overview: Park and Fly Gatwick - Park and RidePlease take the time to read the product information so that you book a product that is suitable for you.
Disabled Info This parking is perfect for disabled passengers as you won't need to catch a transfer bus. If you need help getting in and out of your vehicle or if you have a specially adapted vehicle please call us and one of our team will contact the Service Provider for you Insurance All drivers are fully insured to drive your vehicle. Please check Service Provider's terms for further insurance details or ask us if you have any queries. Vehicles Vehicle must be in roadworthy condition / legal. If the chauffeur believes that your car is either unsafe or not road legal then they may refuse to drive your car. No refund will be made in these circumstances. Parking is for vehicles that fit in to a standard sized parking space. Extra charges may be applied for vehicles that do not fit in to a standard parking space and must be arranged with Service Provider prior to booking. Amendments /Cancellations: Allowed up to 48 hours prior to drop off date. Admin charges applicable on cancellations. Check our terms for full details. If your return is delayed and you park for longer than you have booked, extra days parking will be charged. Please check Service Provider's terms for rates. Hints,Tips and Additional info Please take a copy of your confirmation email with you on your day of travel. Please make sure to check your junk/spam mail folders. You can also view you booking details in My Booking section. You must allow sufficient time to drop off the vehicle and complete airport departure procedures. Please take in to account traffic delays or breakdowns. If you are late or early, please call Service Provider as soon as possible so that they can rearrange drop off/return and you are not kept waiting. Last minute changes or no advance notice may result in delays to drop off/ return times. Park Mark Award/BPA approved Service Providers had their car parks inspected/approved to required standards. Any parking is at your own risk and subject to service provider's terms and conditions, so we ask that you don't keep any valuables in your car. Check your vehicle carefully at pickup and report any issues to driver and ensure these are logged on the paperwork. Claims cannot be considered once your vehicle has left the terminal / car park. Make sure you have read and understood our and Service Provider's terms before purchasing. If you require any additional detail or have any queries about terms, please get in touch with us. Important Service is operated by Park and Fly Gatwick Ltd. Full company details along with instructions will be provided in booking confirmation email. Mobit Airport Parking provides price comparison and acts as booking agents for available Service Providers. Your chosen Service provider will take the vehicle, park to their car park and return the vehicle. You must raise any issues regarding parking service ( Delay, Damage etc. ) with service provider. We do our best to tell you as much about available products as possible before you purchase. All product specific information is provided by Service Providers. Therefore, we can't always keep track of changes to how they run. If you find anything that's not completely accurate in our information, please tell us as soon as possible. We reserve the rights to change the Terms and Conditions without prior notice or consent. Your legal rights are not affected. Please read these Terms and Conditions carefully before handing over your keys. We’ve tried to make them short, as easy to read and understand as possible. They apply to all customers including direct bookings and even if a booking is made through a third party which has sub-contracted its obligations to us or which acts as our agent. 1- Bookings and Services 1.1 We confirm bookings made by email or on our website by issuing a booking confirmation through email with a reference number 1.2 We confirm bookings made over the phone with one of our operators will then send you a confirmation email with a reference number 1.3 All services and promotions are subject to availability. 1.4 Park & Fly Gatwick reserve the right not to accept or fulfil a booking. 2 -Prices and payments 2.1 All prices are quoted in UK sterling pounds including VAT. It will be the price confirmed at the time of making your booking no matter what prices we may quote elsewhere or in any other promotional offer. 2.2 Full payment is required when you book 2.3 Increased duration of the stay will be charged and payment collected prior to the return of the vehicle. This will be a extra charge of £15.00 per day onwards 2.4 Park & Fly Gatwick reserves the right to apply to the DVLA for names and address where the payment has not been made. 2.5 For bookings within 0-3 hours before pickup you MUST call the office, bookings made 3-12 hours before pick up time, an admin fee of £20 will be added to our normal price, bookings made 12-24 hours before pick up time, an admin fee of £15 will be added to our normal price. 3- Cancellation and Curtailment 3.1 A booking may be cancelled up to 72 hours prior to the date and time for which the service has been booked and a full refund minus a £10 administration fee will be made. If a booking is cancelled within 48 hours only 50% of the parking fee paid will be refunded. Cancellation does not apply for bookings made the same day or booked for the following day. No refunds are available for unused car park stays. Note: For customers who have cancellation cover, a 24 hours’ notice is still required to obtain a refund otherwise you are entitled to a free rebooking for the same number of days. Prices may vary if you re-book at a busy period during holiday season 3.2 For the purpose of conditions 3.1 the period for which the service is booked shall be deemed to commence at the collection date and time specified at time of booking for the service booked. 3.3 If a vehicle is returned within 6 hours of collection and re-booked to depart within 48 hours of original departure date then a partial refund may be applied for, in writing subject to our discretion. There is an extra charge of £20 for using the meet and greet service twice. 3.4 Any customer wishing to curtail the length of stay for a service once that service has commenced will be liable to pay the fee for the whole of the service booked 3.5 Cancellation must be in writing via email info@parkflygatwick.co. 3.6 If you cancel after the time in 3.1 or 3.2 or do not turn up, we will charge you the full parking fee for the whole parking period. 4- Liabilities, Exclusion and Limits of Our responsibilities 4.1 Our Insurance covers our Legal Liabilities. All our drivers are fully insured against any damage which may be caused to your vehicle on the public highway and in our parking facilities by the driver. However, you must rely on your own vehicle insurance policy. We are not responsible for the matters that are covered by your car, holiday, household, motor or any other more specific insurance. You must look to that cover for protection in the first instance. Natural disasters in and around the parking facility are not liable to Park & Fly Gatwick. 4.2 If you are more than 25 minutes early for your booked drop off time, a £4 levy fee for exiting Gatwick Airport becomes payable to the Park & Fly Gatwick representative collecting your car. This fee is also applicable if you are late. 4.3 Claims for damage will not be considered unless reported to a Park & Fly Gatwick Representative immediately on the return of the vehicle and pictures must be taken clearly in the presence of our representative. Pictures must be taken within Gatwick Airport car park. It is customer responsibility to take the pictures of the car without moving it even if the representative has left. Claims for damage will not be considered once the car has left our care and control. 4.4 Please note that small stone chips, minor dents, minor scratches including those on alloy wheels are excluded from the inspection as they are considered to be part of normal driving conditions. All cars get a second inspection at our base in the presence of 3 different examiners. 4.5 Park & Fly Gatwick accepts no liability for any loss or damage however caused unless proved to be caused by the negligence, wilful act or default or breach of statutory duty of the employees of Park & Fly Gatwick . In the event of damages being claimed the amount payable shall not exceed £250 per claim. All damages on a single vehicle will be counted as one claim. In the event that your vehicle needs to be repaired as a result of our negligence, it must be carried out by our own approved garage/workshop. It will be your responsibility to deliver and collect the car from the garage at your own cost. We will not authorise or agree for any works to be carried out by dealerships even in the event of the vehicle forgoing its warranty. Nothing in these terms excludes or limits Park & Fly Gatwick liability for death or personal injury caused by the negligence of one of its employees. Park & Fly Gatwick will not accept liability or damage arising from circumstances beyond its control including acts of nature, acts of God, terrorism, war, riots, flooding, and damage by vandals or criminal activity. 4.6 Vehicles and Contents are left at Owners risk whilst the vehicle is parked. We are not liable for any kind of valuables left in the car such as cash or personal belongings. Any indirect loss as a result of damage or loss to the vehicle (such as loss of earnings) is not covered. 4.7 Please note, in case you are coming from an early/ delayed flight. We might take a minimum of 2-3 hours to deliver your car. This conditions does not apply if you let us know at least 48 hours before any change in original drop off/ pick up time. 4.8 We accept no liability for any faulty car keys, dash cameras, satellite navigation, alarm fobs, house or other keys left on the key ring. You must ensure you leave the driver with the right keys only, alarm fobs and instructions to start your vehicle. We also accept no liability for mechanical, structural or electrical failure of any part of your vehicle including windscreens, alarms, immobilisers, glass, flat batteries, tyres and wheels however caused. 4.9 In case of customer vehicle being moved from one location to another location (our parking facilities), we might need more than 1 driver to sit in the same vehicle as a passenger. This helps in more productivity and less congestion on roads and within our parking facilities. 5- Customer responsibilities 5.1 You must ensure that, at the beginning and end of the parking period, the vehicle is in a legal and roadworthy condition for driving on public roads. You must not leave any dangerous, toxic or illegal substances in the vehicle. You will be held liable for any fines, liabilities and consequential loss we incur from a failure to do this reserves the right to Park & Fly Gatwick use your vehicle on the day and no refund will be given. 5.2 You must let us know about any vehicle immobiliser, automatic security feature or modification to the vehicle (including any for disabled use) that might affect how it handles or operates. 5.3 You must check the driver seat and the mirror positions (which may have been moved) when you reclaim the vehicle. 5.4 The customer warrants that he/she is the owner of the vehicle or has the power to deal with the vehicle as if he/she was not its owner. 5.5 If at the end of the parking period the vehicle does not start, we may attempt to start the vehicle using an anti-surge starter pack. If you do not want us to do this, you will need to tell us in advance. We will not be responsible for any damage caused by this attempt. 5.6 You must ring us at least 25-30 minutes before your drop off time to let us know you will be arriving. You must also ring us once you have collected your baggage from the airport (Roughly 25 minutes before your pick up time). If you are late for your pick up/ drop off and miss your booked time slot. It might take us between 2-3 hours to cater to you. 5.7 Our parking facility is located between 8 - 15 miles from Gatwick airport. You must allow at-least 25 - 30 minutes (Might be longer during peak hours and busy periods) for your car to be picked up/dropped off. 6-Reclaiming the vehicle and lost receipts 6.1 You must produce the receipt or ticket we have provided when you reclaim the vehicle. If you lose the receipt, or ticket, we will need proof of you and the vehicle owner’s identity and we may make other enquiries we think are reasonable. Failure to produce the receipt or ticket will delay your departure. 6.2 If you realise that the receipt or ticket has been lost or stolen, you should let us know immediately and send us an email with your name, address and booking reference. This should inform us not to release the vehicle until you return. 6.3 If your vehicle is not collected on the booked date and time, an extra charge of £15 per day will be payable on collection. 7- Complaints procedure 7.1 Claims for damage will not be considered unless reported to Park & Fly Gatwick Representatives immediately on the return of the vehicle. Claims for damage will not be considered once the car has left our care and control. Customers must take pictures of the damaged part without moving the vehicle in the presence of our staff member. It is customer responsibility to take the pictures or collect evidence if a new damage is spotted. 7.2 If you encounter a problem, please raise your issues in writing within 10 days of your return date including as much detail as possible. 7.3 You can send us complaints by email at info@parkflygatwick.co.uk , we will endeavour to reply within 25 working days upon receipt of your complaint. 8- Moving the vehicle 8.1 Please note that the company reserves the right to move the vehicle within or outside our parking sites if we consider it necessary in emergencies or for the efficient arrangement of our parking facilities at our sites. Your car can be driven for up to maximum of 35-40 miles for this purpose if required. 9- Parking Facilities Features 9.1 PARKING FACILITY 1: Hardstanding, Gated, 24 hour security, CCTV monitoring, planning permission (All year use) 10-General 10.1 If you have a disability and require extra assistance please let us know when you make your booking. 10.2 If any provision of these terms is found by any court to be wholly or partly illegal, invalid or unenforceable, unfair or unreasonable then it shall be deemed servable from the remaining provisions which will continue in full force and effect. 10.3 These terms are governed by the laws of the United Kingdom and Wales and are subject to the exclusive jurisdiction of the English Courts 11- Definitions 11.1 We - Park & Fly Gatwick 11.2 You - the customer whose name appears on the booking confirmation whether or not that person made the booking or is the vehicle owner. 11.3 Vehicle - the vehicle details of which appear on the booking confirmation. 11.4 Parking Period - the parking period inclusive of the dates shown on the booking confirmation. Full arrival instructions will be given to you on the confirmation email.Full return instructions will be issued by the driver on collection of the vehicle.Full MAP NAV instructions will be given to you on the confirmation email. |
We reserve the rights to change the Terms and Conditions without prior notice or consent. Your legal rights are not affected.
Please read these Terms and Conditions carefully before handing over your keys. We’ve tried to make them short, as easy to read and understand as possible. They apply to all customers including direct bookings and even if a booking is made through a third party which has sub-contracted its obligations to us or which acts as our agent.
1- Bookings and Services
1.1 We confirm bookings made by email or on our website by issuing a booking confirmation through email with a reference number
1.2 We confirm bookings made over the phone with one of our operators will then send you a confirmation email with a reference number
1.3 All services and promotions are subject to availability.
1.4 Park & Fly Gatwick reserve the right not to accept or fulfil a booking.
2 -Prices and payments
2.1 All prices are quoted in UK sterling pounds including VAT. It will be the price confirmed at the time of making your booking no matter what prices we may quote elsewhere or in any other promotional offer.
2.2 Full payment is required when you book
2.3 Increased duration of the stay will be charged and payment collected prior to the return of the vehicle. This will be a extra charge of £15.00 per day onwards
2.4 Park & Fly Gatwick reserves the right to apply to the DVLA for names and address where the payment has not been made.
2.5 For bookings within 0-3 hours before pickup you MUST call the office, bookings made 3-12 hours before pick up time, an admin fee of £20 will be added to our normal price, bookings made 12-24 hours before pick up time, an admin fee of £15 will be added to our normal price.
3- Cancellation and Curtailment
3.1 A booking may be cancelled up to 72 hours prior to the date and time for which the service has been booked and a full refund minus a £10 administration fee will be made. If a booking is cancelled within 48 hours only 50% of the parking fee paid will be refunded. Cancellation does not apply for bookings made the same day or booked for the following day. No refunds are available for unused car park stays.
Note: For customers who have cancellation cover, a 24 hours’ notice is still required to obtain a refund otherwise you are entitled to a free rebooking for the same number of days. Prices may vary if you re-book at a busy period during holiday season
3.2 For the purpose of conditions 3.1 the period for which the service is booked shall be deemed to commence at the collection date and time specified at time of booking for the service booked.
3.3 If a vehicle is returned within 6 hours of collection and re-booked to depart within 48 hours of original departure date then a partial refund may be applied for, in writing subject to our discretion.
There is an extra charge of £20 for using the meet and greet service twice.
3.4 Any customer wishing to curtail the length of stay for a service once that service has commenced will be liable to pay the fee for the whole of the service booked
3.5 Cancellation must be in writing via email info@parkflygatwick.co.
3.6 If you cancel after the time in 3.1 or 3.2 or do not turn up, we will charge you the full parking fee for the whole parking period.
4- Liabilities, Exclusion and Limits of Our responsibilities
4.1 Our Insurance covers our Legal Liabilities. All our drivers are fully insured against any damage which may be caused to your vehicle on the public highway and in our parking facilities by the driver. However, you must rely on your own vehicle insurance policy. We are not responsible for the matters that are covered by your car, holiday, household, motor or any other more specific insurance. You must look to that cover for protection in the first instance. Natural disasters in and around the parking facility are not liable to Park & Fly Gatwick.
4.2 If you are more than 25 minutes early for your booked drop off time, a £4 levy fee for exiting Gatwick Airport becomes payable to the Park & Fly Gatwick representative collecting your car. This fee is also applicable if you are late.
4.3 Claims for damage will not be considered unless reported to a Park & Fly Gatwick
Representative immediately on the return of the vehicle and pictures must be taken clearly in the presence of our representative. Pictures must be taken within Gatwick Airport car park. It is customer responsibility to take the pictures of the car without moving it even if the representative has left. Claims for damage will not be considered once the car has left our care and control.
4.4 Please note that small stone chips, minor dents, minor scratches including those on alloy wheels are excluded from the inspection as they are considered to be part of normal driving conditions. All cars get a second inspection at our base in the presence of 3 different examiners.
4.5 Park & Fly Gatwick accepts no liability for any loss or damage however caused unless proved to be caused by the negligence, wilful act or default or breach of statutory duty of the employees of Park & Fly Gatwick . In the event of damages being claimed the amount payable shall not exceed £250 per claim. All damages on a single vehicle will be counted as one claim. In the event that your vehicle needs to be repaired as a result of our negligence, it must be carried out by our own approved garage/workshop. It will be your responsibility to deliver and collect the car from the garage at your own cost. We will not authorise or agree for any works to be carried out by dealerships even in the event of the vehicle forgoing its warranty. Nothing in these terms excludes or limits Park & Fly Gatwick liability for death or personal injury caused by the negligence of one of its employees. Park & Fly Gatwick will not accept liability or damage arising from circumstances beyond its control including acts of nature, acts of God, terrorism, war, riots, flooding, and damage by vandals or criminal activity.
4.6 Vehicles and Contents are left at Owners risk whilst the vehicle is parked. We are not liable for any kind of valuables left in the car such as cash or personal belongings. Any indirect loss as a result of damage or loss to the vehicle (such as loss of earnings) is not covered.
4.7 Please note, in case you are coming from an early/ delayed flight. We might take a minimum of 2-3 hours to deliver your car. This conditions does not apply if you let us know at least 48 hours before any change in original drop off/ pick up time.
4.8 We accept no liability for any faulty car keys, dash cameras, satellite navigation, alarm fobs, house or other keys left on the key ring. You must ensure you leave the driver with the right keys only, alarm fobs and instructions to start your vehicle. We also accept no liability for mechanical, structural or electrical failure of any part of your vehicle including windscreens, alarms, immobilisers, glass, flat batteries, tyres and wheels however caused.
4.9 In case of customer vehicle being moved from one location to another location (our parking facilities), we might need more than 1 driver to sit in the same vehicle as a passenger. This helps in more productivity and less congestion on roads and within our parking facilities.
5- Customer responsibilities
5.1 You must ensure that, at the beginning and end of the parking period, the vehicle is in a legal and roadworthy condition for driving on public roads. You must not leave any dangerous, toxic or illegal substances in the vehicle. You will be held liable for any fines, liabilities and consequential loss we incur from a failure to do this reserves the right to Park & Fly Gatwick use your vehicle on the day and no refund will be given.
5.2 You must let us know about any vehicle immobiliser, automatic security feature or modification to the vehicle (including any for disabled use) that might affect how it handles or operates.
5.3 You must check the driver seat and the mirror positions (which may have been moved) when you reclaim the vehicle.
5.4 The customer warrants that he/she is the owner of the vehicle or has the power to deal with the vehicle as if he/she was not its owner.
5.5 If at the end of the parking period the vehicle does not start, we may attempt to start the vehicle using an anti-surge starter pack. If you do not want us to do this, you will need to tell us in advance. We will not be responsible for any damage caused by this attempt.
5.6 You must ring us at least 25-30 minutes before your drop off time to let us know you will be arriving. You must also ring us once you have collected your baggage from the airport (Roughly 25 minutes before your pick up time). If you are late for your pick up/ drop off and miss your booked time slot. It might take us between 2-3 hours to cater to you.
5.7 Our parking facility is located between 8 - 15 miles from Gatwick airport. You must allow at-least 25 - 30 minutes (Might be longer during peak hours and busy periods) for your car to be picked up/dropped off.
6-Reclaiming the vehicle and lost receipts
6.1 You must produce the receipt or ticket we have provided when you reclaim the vehicle. If you lose the receipt, or ticket, we will need proof of you and the vehicle owner’s identity and we may make other enquiries we think are reasonable. Failure to produce the receipt or ticket will delay your departure.
6.2 If you realise that the receipt or ticket has been lost or stolen, you should let us know immediately and send us an email with your name, address and booking reference. This should inform us not to release the vehicle until you return.
6.3 If your vehicle is not collected on the booked date and time, an extra charge of £15 per day will be payable on collection.
7- Complaints procedure
7.1 Claims for damage will not be considered unless reported to Park & Fly Gatwick Representatives immediately on the return of the vehicle. Claims for damage will not be considered once the car has left our care and control. Customers must take pictures of the damaged part without moving the vehicle in the presence of our staff member. It is customer responsibility to take the pictures or collect evidence if a new damage is spotted.
7.2 If you encounter a problem, please raise your issues in writing within 10 days of your return date including as much detail as possible.
7.3 You can send us complaints by email at info@parkflygatwick.co.uk , we will endeavour to reply within 25 working days upon receipt of your complaint.
8- Moving the vehicle
8.1 Please note that the company reserves the right to move the vehicle within or outside our parking sites if we consider it necessary in emergencies or for the efficient arrangement of our parking facilities at our sites. Your car can be driven for up to maximum of 35-40 miles for this purpose if required.
9- Parking Facilities Features
9.1 PARKING FACILITY 1: Hardstanding, Gated, 24 hour security, CCTV monitoring, planning permission (All year use)
10-General
10.1 If you have a disability and require extra assistance please let us know when you make your booking.
10.2 If any provision of these terms is found by any court to be wholly or partly illegal, invalid or unenforceable, unfair or unreasonable then it shall be deemed servable from the remaining provisions which will continue in full force and effect.
10.3 These terms are governed by the laws of the United Kingdom and Wales and are subject to the exclusive jurisdiction of the English Courts
11- Definitions
11.1 We - Park & Fly Gatwick
11.2 You - the customer whose name appears on the booking confirmation whether or not that person made the booking or is the vehicle owner.
11.3 Vehicle - the vehicle details of which appear on the booking confirmation.
11.4 Parking Period - the parking period inclusive of the dates shown on the booking confirmation.
Overview: Park and Fly Gatwick - Platinum Car WashPlease take the time to read the product information so that you book a product that is suitable for you.
Disabled Info This parking is perfect for disabled passengers as you won't need to catch a transfer bus. If you need help getting in and out of your vehicle or if you have a specially adapted vehicle please call us and one of our team will contact the Service Provider for you Insurance All drivers are fully insured to drive your vehicle. Please check Service Provider's terms for further insurance details or ask us if you have any queries. Vehicles Vehicle must be in roadworthy condition / legal. If the chauffeur believes that your car is either unsafe or not road legal then they may refuse to drive your car. No refund will be made in these circumstances. Parking is for vehicles that fit in to a standard sized parking space. Extra charges may be applied for vehicles that do not fit in to a standard parking space and must be arranged with Service Provider prior to booking. Amendments /Cancellations: Allowed up to 48 hours prior to drop off date. Admin charges applicable on cancellations. Check our terms for full details. If your return is delayed and you park for longer than you have booked, extra days parking will be charged. Please check Service Provider's terms for rates. Hints,Tips and Additional info Please take a copy of your confirmation email with you on your day of travel. Please make sure to check your junk/spam mail folders. You can also view you booking details in My Booking section. You must allow sufficient time to drop off the vehicle and complete airport departure procedures. Please take in to account traffic delays or breakdowns. If you are late or early, please call Service Provider as soon as possible so that they can rearrange drop off/return and you are not kept waiting. Last minute changes or no advance notice may result in delays to drop off/ return times. Park Mark Award/BPA approved Service Providers had their car parks inspected/approved to required standards. Any parking is at your own risk and subject to service provider's terms and conditions, so we ask that you don't keep any valuables in your car. Check your vehicle carefully at pickup and report any issues to driver and ensure these are logged on the paperwork. Claims cannot be considered once your vehicle has left the terminal / car park. Make sure you have read and understood our and Service Provider's terms before purchasing. If you require any additional detail or have any queries about terms, please get in touch with us. Important Service is operated by Park and Fly Gatwick Ltd. Full company details along with instructions will be provided in booking confirmation email. Mobit Airport Parking provides price comparison and acts as booking agents for available Service Providers. Your chosen Service provider will take the vehicle, park to their car park and return the vehicle. You must raise any issues regarding parking service ( Delay, Damage etc. ) with service provider. We do our best to tell you as much about available products as possible before you purchase. All product specific information is provided by Service Providers. Therefore, we can't always keep track of changes to how they run. If you find anything that's not completely accurate in our information, please tell us as soon as possible. We reserve the rights to change the Terms and Conditions without prior notice or consent. Your legal rights are not affected. Please read these Terms and Conditions carefully before handing over your keys. We’ve tried to make them short, as easy to read and understand as possible. They apply to all customers including direct bookings and even if a booking is made through a third party which has sub-contracted its obligations to us or which acts as our agent. 1- Bookings and Services 1.1 We confirm bookings made by email or on our website by issuing a booking confirmation through email with a reference number 1.2 We confirm bookings made over the phone with one of our operators will then send you a confirmation email with a reference number 1.3 All services and promotions are subject to availability. 1.4 Park & Fly Gatwick reserve the right not to accept or fulfil a booking. 2 -Prices and payments 2.1 All prices are quoted in UK sterling pounds including VAT. It will be the price confirmed at the time of making your booking no matter what prices we may quote elsewhere or in any other promotional offer. 2.2 Full payment is required when you book 2.3 Increased duration of the stay will be charged and payment collected prior to the return of the vehicle. This will be a extra charge of £15.00 per day onwards 2.4 Park & Fly Gatwick reserves the right to apply to the DVLA for names and address where the payment has not been made. 2.5 For bookings within 0-3 hours before pickup you MUST call the office, bookings made 3-12 hours before pick up time, an admin fee of £20 will be added to our normal price, bookings made 12-24 hours before pick up time, an admin fee of £15 will be added to our normal price. 3- Cancellation and Curtailment 3.1 A booking may be cancelled up to 72 hours prior to the date and time for which the service has been booked and a full refund minus a £10 administration fee will be made. If a booking is cancelled within 48 hours only 50% of the parking fee paid will be refunded. Cancellation does not apply for bookings made the same day or booked for the following day. No refunds are available for unused car park stays. Note: For customers who have cancellation cover, a 24 hours’ notice is still required to obtain a refund otherwise you are entitled to a free rebooking for the same number of days. Prices may vary if you re-book at a busy period during holiday season 3.2 For the purpose of conditions 3.1 the period for which the service is booked shall be deemed to commence at the collection date and time specified at time of booking for the service booked. 3.3 If a vehicle is returned within 6 hours of collection and re-booked to depart within 48 hours of original departure date then a partial refund may be applied for, in writing subject to our discretion. There is an extra charge of £20 for using the meet and greet service twice. 3.4 Any customer wishing to curtail the length of stay for a service once that service has commenced will be liable to pay the fee for the whole of the service booked 3.5 Cancellation must be in writing via email info@parkflygatwick.co. 3.6 If you cancel after the time in 3.1 or 3.2 or do not turn up, we will charge you the full parking fee for the whole parking period. 4- Liabilities, Exclusion and Limits of Our responsibilities 4.1 Our Insurance covers our Legal Liabilities. All our drivers are fully insured against any damage which may be caused to your vehicle on the public highway and in our parking facilities by the driver. However, you must rely on your own vehicle insurance policy. We are not responsible for the matters that are covered by your car, holiday, household, motor or any other more specific insurance. You must look to that cover for protection in the first instance. Natural disasters in and around the parking facility are not liable to Park & Fly Gatwick. 4.2 If you are more than 25 minutes early for your booked drop off time, a £4 levy fee for exiting Gatwick Airport becomes payable to the Park & Fly Gatwick representative collecting your car. This fee is also applicable if you are late. 4.3 Claims for damage will not be considered unless reported to a Park & Fly Gatwick Representative immediately on the return of the vehicle and pictures must be taken clearly in the presence of our representative. Pictures must be taken within Gatwick Airport car park. It is customer responsibility to take the pictures of the car without moving it even if the representative has left. Claims for damage will not be considered once the car has left our care and control. 4.4 Please note that small stone chips, minor dents, minor scratches including those on alloy wheels are excluded from the inspection as they are considered to be part of normal driving conditions. All cars get a second inspection at our base in the presence of 3 different examiners. 4.5 Park & Fly Gatwick accepts no liability for any loss or damage however caused unless proved to be caused by the negligence, wilful act or default or breach of statutory duty of the employees of Park & Fly Gatwick . In the event of damages being claimed the amount payable shall not exceed £250 per claim. All damages on a single vehicle will be counted as one claim. In the event that your vehicle needs to be repaired as a result of our negligence, it must be carried out by our own approved garage/workshop. It will be your responsibility to deliver and collect the car from the garage at your own cost. We will not authorise or agree for any works to be carried out by dealerships even in the event of the vehicle forgoing its warranty. Nothing in these terms excludes or limits Park & Fly Gatwick liability for death or personal injury caused by the negligence of one of its employees. Park & Fly Gatwick will not accept liability or damage arising from circumstances beyond its control including acts of nature, acts of God, terrorism, war, riots, flooding, and damage by vandals or criminal activity. 4.6 Vehicles and Contents are left at Owners risk whilst the vehicle is parked. We are not liable for any kind of valuables left in the car such as cash or personal belongings. Any indirect loss as a result of damage or loss to the vehicle (such as loss of earnings) is not covered. 4.7 Please note, in case you are coming from an early/ delayed flight. We might take a minimum of 2-3 hours to deliver your car. This conditions does not apply if you let us know at least 48 hours before any change in original drop off/ pick up time. 4.8 We accept no liability for any faulty car keys, dash cameras, satellite navigation, alarm fobs, house or other keys left on the key ring. You must ensure you leave the driver with the right keys only, alarm fobs and instructions to start your vehicle. We also accept no liability for mechanical, structural or electrical failure of any part of your vehicle including windscreens, alarms, immobilisers, glass, flat batteries, tyres and wheels however caused. 4.9 In case of customer vehicle being moved from one location to another location (our parking facilities), we might need more than 1 driver to sit in the same vehicle as a passenger. This helps in more productivity and less congestion on roads and within our parking facilities. 5- Customer responsibilities 5.1 You must ensure that, at the beginning and end of the parking period, the vehicle is in a legal and roadworthy condition for driving on public roads. You must not leave any dangerous, toxic or illegal substances in the vehicle. You will be held liable for any fines, liabilities and consequential loss we incur from a failure to do this reserves the right to Park & Fly Gatwick use your vehicle on the day and no refund will be given. 5.2 You must let us know about any vehicle immobiliser, automatic security feature or modification to the vehicle (including any for disabled use) that might affect how it handles or operates. 5.3 You must check the driver seat and the mirror positions (which may have been moved) when you reclaim the vehicle. 5.4 The customer warrants that he/she is the owner of the vehicle or has the power to deal with the vehicle as if he/she was not its owner. 5.5 If at the end of the parking period the vehicle does not start, we may attempt to start the vehicle using an anti-surge starter pack. If you do not want us to do this, you will need to tell us in advance. We will not be responsible for any damage caused by this attempt. 5.6 You must ring us at least 25-30 minutes before your drop off time to let us know you will be arriving. You must also ring us once you have collected your baggage from the airport (Roughly 25 minutes before your pick up time). If you are late for your pick up/ drop off and miss your booked time slot. It might take us between 2-3 hours to cater to you. 5.7 Our parking facility is located between 8 - 15 miles from Gatwick airport. You must allow at-least 25 - 30 minutes (Might be longer during peak hours and busy periods) for your car to be picked up/dropped off. 6-Reclaiming the vehicle and lost receipts 6.1 You must produce the receipt or ticket we have provided when you reclaim the vehicle. If you lose the receipt, or ticket, we will need proof of you and the vehicle owner’s identity and we may make other enquiries we think are reasonable. Failure to produce the receipt or ticket will delay your departure. 6.2 If you realise that the receipt or ticket has been lost or stolen, you should let us know immediately and send us an email with your name, address and booking reference. This should inform us not to release the vehicle until you return. 6.3 If your vehicle is not collected on the booked date and time, an extra charge of £15 per day will be payable on collection. 7- Complaints procedure 7.1 Claims for damage will not be considered unless reported to Park & Fly Gatwick Representatives immediately on the return of the vehicle. Claims for damage will not be considered once the car has left our care and control. Customers must take pictures of the damaged part without moving the vehicle in the presence of our staff member. It is customer responsibility to take the pictures or collect evidence if a new damage is spotted. 7.2 If you encounter a problem, please raise your issues in writing within 10 days of your return date including as much detail as possible. 7.3 You can send us complaints by email at info@parkflygatwick.co.uk , we will endeavour to reply within 25 working days upon receipt of your complaint. 8- Moving the vehicle 8.1 Please note that the company reserves the right to move the vehicle within or outside our parking sites if we consider it necessary in emergencies or for the efficient arrangement of our parking facilities at our sites. Your car can be driven for up to maximum of 35-40 miles for this purpose if required. 9- Parking Facilities Features 9.1 PARKING FACILITY 1: Hardstanding, Gated, 24 hour security, CCTV monitoring, planning permission (All year use) 10-General 10.1 If you have a disability and require extra assistance please let us know when you make your booking. 10.2 If any provision of these terms is found by any court to be wholly or partly illegal, invalid or unenforceable, unfair or unreasonable then it shall be deemed servable from the remaining provisions which will continue in full force and effect. 10.3 These terms are governed by the laws of the United Kingdom and Wales and are subject to the exclusive jurisdiction of the English Courts 11- Definitions 11.1 We - Park & Fly Gatwick 11.2 You - the customer whose name appears on the booking confirmation whether or not that person made the booking or is the vehicle owner. 11.3 Vehicle - the vehicle details of which appear on the booking confirmation. 11.4 Parking Period - the parking period inclusive of the dates shown on the booking confirmation. Full arrival instructions will be given to you on the confirmation email.Full return instructions will be issued by the driver on collection of the vehicle.Full MAP NAV instructions will be given to you on the confirmation email. |
We reserve the rights to change the Terms and Conditions without prior notice or consent. Your legal rights are not affected.
Please read these Terms and Conditions carefully before handing over your keys. We’ve tried to make them short, as easy to read and understand as possible. They apply to all customers including direct bookings and even if a booking is made through a third party which has sub-contracted its obligations to us or which acts as our agent.
1- Bookings and Services
1.1 We confirm bookings made by email or on our website by issuing a booking confirmation through email with a reference number
1.2 We confirm bookings made over the phone with one of our operators will then send you a confirmation email with a reference number
1.3 All services and promotions are subject to availability.
1.4 Park & Fly Gatwick reserve the right not to accept or fulfil a booking.
2 -Prices and payments
2.1 All prices are quoted in UK sterling pounds including VAT. It will be the price confirmed at the time of making your booking no matter what prices we may quote elsewhere or in any other promotional offer.
2.2 Full payment is required when you book
2.3 Increased duration of the stay will be charged and payment collected prior to the return of the vehicle. This will be a extra charge of £15.00 per day onwards
2.4 Park & Fly Gatwick reserves the right to apply to the DVLA for names and address where the payment has not been made.
2.5 For bookings within 0-3 hours before pickup you MUST call the office, bookings made 3-12 hours before pick up time, an admin fee of £20 will be added to our normal price, bookings made 12-24 hours before pick up time, an admin fee of £15 will be added to our normal price.
3- Cancellation and Curtailment
3.1 A booking may be cancelled up to 72 hours prior to the date and time for which the service has been booked and a full refund minus a £10 administration fee will be made. If a booking is cancelled within 48 hours only 50% of the parking fee paid will be refunded. Cancellation does not apply for bookings made the same day or booked for the following day. No refunds are available for unused car park stays.
Note: For customers who have cancellation cover, a 24 hours’ notice is still required to obtain a refund otherwise you are entitled to a free rebooking for the same number of days. Prices may vary if you re-book at a busy period during holiday season
3.2 For the purpose of conditions 3.1 the period for which the service is booked shall be deemed to commence at the collection date and time specified at time of booking for the service booked.
3.3 If a vehicle is returned within 6 hours of collection and re-booked to depart within 48 hours of original departure date then a partial refund may be applied for, in writing subject to our discretion.
There is an extra charge of £20 for using the meet and greet service twice.
3.4 Any customer wishing to curtail the length of stay for a service once that service has commenced will be liable to pay the fee for the whole of the service booked
3.5 Cancellation must be in writing via email info@parkflygatwick.co.
3.6 If you cancel after the time in 3.1 or 3.2 or do not turn up, we will charge you the full parking fee for the whole parking period.
4- Liabilities, Exclusion and Limits of Our responsibilities
4.1 Our Insurance covers our Legal Liabilities. All our drivers are fully insured against any damage which may be caused to your vehicle on the public highway and in our parking facilities by the driver. However, you must rely on your own vehicle insurance policy. We are not responsible for the matters that are covered by your car, holiday, household, motor or any other more specific insurance. You must look to that cover for protection in the first instance. Natural disasters in and around the parking facility are not liable to Park & Fly Gatwick.
4.2 If you are more than 25 minutes early for your booked drop off time, a £4 levy fee for exiting Gatwick Airport becomes payable to the Park & Fly Gatwick representative collecting your car. This fee is also applicable if you are late.
4.3 Claims for damage will not be considered unless reported to a Park & Fly Gatwick
Representative immediately on the return of the vehicle and pictures must be taken clearly in the presence of our representative. Pictures must be taken within Gatwick Airport car park. It is customer responsibility to take the pictures of the car without moving it even if the representative has left. Claims for damage will not be considered once the car has left our care and control.
4.4 Please note that small stone chips, minor dents, minor scratches including those on alloy wheels are excluded from the inspection as they are considered to be part of normal driving conditions. All cars get a second inspection at our base in the presence of 3 different examiners.
4.5 Park & Fly Gatwick accepts no liability for any loss or damage however caused unless proved to be caused by the negligence, wilful act or default or breach of statutory duty of the employees of Park & Fly Gatwick . In the event of damages being claimed the amount payable shall not exceed £250 per claim. All damages on a single vehicle will be counted as one claim. In the event that your vehicle needs to be repaired as a result of our negligence, it must be carried out by our own approved garage/workshop. It will be your responsibility to deliver and collect the car from the garage at your own cost. We will not authorise or agree for any works to be carried out by dealerships even in the event of the vehicle forgoing its warranty. Nothing in these terms excludes or limits Park & Fly Gatwick liability for death or personal injury caused by the negligence of one of its employees. Park & Fly Gatwick will not accept liability or damage arising from circumstances beyond its control including acts of nature, acts of God, terrorism, war, riots, flooding, and damage by vandals or criminal activity.
4.6 Vehicles and Contents are left at Owners risk whilst the vehicle is parked. We are not liable for any kind of valuables left in the car such as cash or personal belongings. Any indirect loss as a result of damage or loss to the vehicle (such as loss of earnings) is not covered.
4.7 Please note, in case you are coming from an early/ delayed flight. We might take a minimum of 2-3 hours to deliver your car. This conditions does not apply if you let us know at least 48 hours before any change in original drop off/ pick up time.
4.8 We accept no liability for any faulty car keys, dash cameras, satellite navigation, alarm fobs, house or other keys left on the key ring. You must ensure you leave the driver with the right keys only, alarm fobs and instructions to start your vehicle. We also accept no liability for mechanical, structural or electrical failure of any part of your vehicle including windscreens, alarms, immobilisers, glass, flat batteries, tyres and wheels however caused.
4.9 In case of customer vehicle being moved from one location to another location (our parking facilities), we might need more than 1 driver to sit in the same vehicle as a passenger. This helps in more productivity and less congestion on roads and within our parking facilities.
5- Customer responsibilities
5.1 You must ensure that, at the beginning and end of the parking period, the vehicle is in a legal and roadworthy condition for driving on public roads. You must not leave any dangerous, toxic or illegal substances in the vehicle. You will be held liable for any fines, liabilities and consequential loss we incur from a failure to do this reserves the right to Park & Fly Gatwick use your vehicle on the day and no refund will be given.
5.2 You must let us know about any vehicle immobiliser, automatic security feature or modification to the vehicle (including any for disabled use) that might affect how it handles or operates.
5.3 You must check the driver seat and the mirror positions (which may have been moved) when you reclaim the vehicle.
5.4 The customer warrants that he/she is the owner of the vehicle or has the power to deal with the vehicle as if he/she was not its owner.
5.5 If at the end of the parking period the vehicle does not start, we may attempt to start the vehicle using an anti-surge starter pack. If you do not want us to do this, you will need to tell us in advance. We will not be responsible for any damage caused by this attempt.
5.6 You must ring us at least 25-30 minutes before your drop off time to let us know you will be arriving. You must also ring us once you have collected your baggage from the airport (Roughly 25 minutes before your pick up time). If you are late for your pick up/ drop off and miss your booked time slot. It might take us between 2-3 hours to cater to you.
5.7 Our parking facility is located between 8 - 15 miles from Gatwick airport. You must allow at-least 25 - 30 minutes (Might be longer during peak hours and busy periods) for your car to be picked up/dropped off.
6-Reclaiming the vehicle and lost receipts
6.1 You must produce the receipt or ticket we have provided when you reclaim the vehicle. If you lose the receipt, or ticket, we will need proof of you and the vehicle owner’s identity and we may make other enquiries we think are reasonable. Failure to produce the receipt or ticket will delay your departure.
6.2 If you realise that the receipt or ticket has been lost or stolen, you should let us know immediately and send us an email with your name, address and booking reference. This should inform us not to release the vehicle until you return.
6.3 If your vehicle is not collected on the booked date and time, an extra charge of £15 per day will be payable on collection.
7- Complaints procedure
7.1 Claims for damage will not be considered unless reported to Park & Fly Gatwick Representatives immediately on the return of the vehicle. Claims for damage will not be considered once the car has left our care and control. Customers must take pictures of the damaged part without moving the vehicle in the presence of our staff member. It is customer responsibility to take the pictures or collect evidence if a new damage is spotted.
7.2 If you encounter a problem, please raise your issues in writing within 10 days of your return date including as much detail as possible.
7.3 You can send us complaints by email at info@parkflygatwick.co.uk , we will endeavour to reply within 25 working days upon receipt of your complaint.
8- Moving the vehicle
8.1 Please note that the company reserves the right to move the vehicle within or outside our parking sites if we consider it necessary in emergencies or for the efficient arrangement of our parking facilities at our sites. Your car can be driven for up to maximum of 35-40 miles for this purpose if required.
9- Parking Facilities Features
9.1 PARKING FACILITY 1: Hardstanding, Gated, 24 hour security, CCTV monitoring, planning permission (All year use)
10-General
10.1 If you have a disability and require extra assistance please let us know when you make your booking.
10.2 If any provision of these terms is found by any court to be wholly or partly illegal, invalid or unenforceable, unfair or unreasonable then it shall be deemed servable from the remaining provisions which will continue in full force and effect.
10.3 These terms are governed by the laws of the United Kingdom and Wales and are subject to the exclusive jurisdiction of the English Courts
11- Definitions
11.1 We - Park & Fly Gatwick
11.2 You - the customer whose name appears on the booking confirmation whether or not that person made the booking or is the vehicle owner.
11.3 Vehicle - the vehicle details of which appear on the booking confirmation.
11.4 Parking Period - the parking period inclusive of the dates shown on the booking confirmation.
Overview: Park and Fly Gatwick - Supreme Car WashPlease take the time to read the product information so that you book a product that is suitable for you.
Disabled Info This parking is perfect for disabled passengers as you won't need to catch a transfer bus. If you need help getting in and out of your vehicle or if you have a specially adapted vehicle please call us and one of our team will contact the Service Provider for you Insurance All drivers are fully insured to drive your vehicle. Please check Service Provider's terms for further insurance details or ask us if you have any queries. Vehicles Vehicle must be in roadworthy condition / legal. If the chauffeur believes that your car is either unsafe or not road legal then they may refuse to drive your car. No refund will be made in these circumstances. Parking is for vehicles that fit in to a standard sized parking space. Extra charges may be applied for vehicles that do not fit in to a standard parking space and must be arranged with Service Provider prior to booking. Amendments /Cancellations: Allowed up to 48 hours prior to drop off date. Admin charges applicable on cancellations. Check our terms for full details. If your return is delayed and you park for longer than you have booked, extra days parking will be charged. Please check Service Provider's terms for rates. Hints,Tips and Additional info Please take a copy of your confirmation email with you on your day of travel. Please make sure to check your junk/spam mail folders. You can also view you booking details in My Booking section. You must allow sufficient time to drop off the vehicle and complete airport departure procedures. Please take in to account traffic delays or breakdowns. If you are late or early, please call Service Provider as soon as possible so that they can rearrange drop off/return and you are not kept waiting. Last minute changes or no advance notice may result in delays to drop off/ return times. Park Mark Award/BPA approved Service Providers had their car parks inspected/approved to required standards. Any parking is at your own risk and subject to service provider's terms and conditions, so we ask that you don't keep any valuables in your car. Check your vehicle carefully at pickup and report any issues to driver and ensure these are logged on the paperwork. Claims cannot be considered once your vehicle has left the terminal / car park. Make sure you have read and understood our and Service Provider's terms before purchasing. If you require any additional detail or have any queries about terms, please get in touch with us. Important Service is operated by Park and Fly Gatwick Ltd. Full company details along with instructions will be provided in booking confirmation email. Mobit Airport Parking provides price comparison and acts as booking agents for available Service Providers. Your chosen Service provider will take the vehicle, park to their car park and return the vehicle. You must raise any issues regarding parking service ( Delay, Damage etc. ) with service provider. We do our best to tell you as much about available products as possible before you purchase. All product specific information is provided by Service Providers. Therefore, we can't always keep track of changes to how they run. If you find anything that's not completely accurate in our information, please tell us as soon as possible. We reserve the rights to change the Terms and Conditions without prior notice or consent. Your legal rights are not affected. Please read these Terms and Conditions carefully before handing over your keys. We’ve tried to make them short, as easy to read and understand as possible. They apply to all customers including direct bookings and even if a booking is made through a third party which has sub-contracted its obligations to us or which acts as our agent. 1- Bookings and Services 1.1 We confirm bookings made by email or on our website by issuing a booking confirmation through email with a reference number 1.2 We confirm bookings made over the phone with one of our operators will then send you a confirmation email with a reference number 1.3 All services and promotions are subject to availability. 1.4 Park & Fly Gatwick reserve the right not to accept or fulfil a booking. 2 -Prices and payments 2.1 All prices are quoted in UK sterling pounds including VAT. It will be the price confirmed at the time of making your booking no matter what prices we may quote elsewhere or in any other promotional offer. 2.2 Full payment is required when you book 2.3 Increased duration of the stay will be charged and payment collected prior to the return of the vehicle. This will be a extra charge of £15.00 per day onwards 2.4 Park & Fly Gatwick reserves the right to apply to the DVLA for names and address where the payment has not been made. 2.5 For bookings within 0-3 hours before pickup you MUST call the office, bookings made 3-12 hours before pick up time, an admin fee of £20 will be added to our normal price, bookings made 12-24 hours before pick up time, an admin fee of £15 will be added to our normal price. 3- Cancellation and Curtailment 3.1 A booking may be cancelled up to 72 hours prior to the date and time for which the service has been booked and a full refund minus a £10 administration fee will be made. If a booking is cancelled within 48 hours only 50% of the parking fee paid will be refunded. Cancellation does not apply for bookings made the same day or booked for the following day. No refunds are available for unused car park stays. Note: For customers who have cancellation cover, a 24 hours’ notice is still required to obtain a refund otherwise you are entitled to a free rebooking for the same number of days. Prices may vary if you re-book at a busy period during holiday season 3.2 For the purpose of conditions 3.1 the period for which the service is booked shall be deemed to commence at the collection date and time specified at time of booking for the service booked. 3.3 If a vehicle is returned within 6 hours of collection and re-booked to depart within 48 hours of original departure date then a partial refund may be applied for, in writing subject to our discretion. There is an extra charge of £20 for using the meet and greet service twice. 3.4 Any customer wishing to curtail the length of stay for a service once that service has commenced will be liable to pay the fee for the whole of the service booked 3.5 Cancellation must be in writing via email info@parkflygatwick.co. 3.6 If you cancel after the time in 3.1 or 3.2 or do not turn up, we will charge you the full parking fee for the whole parking period. 4- Liabilities, Exclusion and Limits of Our responsibilities 4.1 Our Insurance covers our Legal Liabilities. All our drivers are fully insured against any damage which may be caused to your vehicle on the public highway and in our parking facilities by the driver. However, you must rely on your own vehicle insurance policy. We are not responsible for the matters that are covered by your car, holiday, household, motor or any other more specific insurance. You must look to that cover for protection in the first instance. Natural disasters in and around the parking facility are not liable to Park & Fly Gatwick. 4.2 If you are more than 25 minutes early for your booked drop off time, a £4 levy fee for exiting Gatwick Airport becomes payable to the Park & Fly Gatwick representative collecting your car. This fee is also applicable if you are late. 4.3 Claims for damage will not be considered unless reported to a Park & Fly Gatwick Representative immediately on the return of the vehicle and pictures must be taken clearly in the presence of our representative. Pictures must be taken within Gatwick Airport car park. It is customer responsibility to take the pictures of the car without moving it even if the representative has left. Claims for damage will not be considered once the car has left our care and control. 4.4 Please note that small stone chips, minor dents, minor scratches including those on alloy wheels are excluded from the inspection as they are considered to be part of normal driving conditions. All cars get a second inspection at our base in the presence of 3 different examiners. 4.5 Park & Fly Gatwick accepts no liability for any loss or damage however caused unless proved to be caused by the negligence, wilful act or default or breach of statutory duty of the employees of Park & Fly Gatwick . In the event of damages being claimed the amount payable shall not exceed £250 per claim. All damages on a single vehicle will be counted as one claim. In the event that your vehicle needs to be repaired as a result of our negligence, it must be carried out by our own approved garage/workshop. It will be your responsibility to deliver and collect the car from the garage at your own cost. We will not authorise or agree for any works to be carried out by dealerships even in the event of the vehicle forgoing its warranty. Nothing in these terms excludes or limits Park & Fly Gatwick liability for death or personal injury caused by the negligence of one of its employees. Park & Fly Gatwick will not accept liability or damage arising from circumstances beyond its control including acts of nature, acts of God, terrorism, war, riots, flooding, and damage by vandals or criminal activity. 4.6 Vehicles and Contents are left at Owners risk whilst the vehicle is parked. We are not liable for any kind of valuables left in the car such as cash or personal belongings. Any indirect loss as a result of damage or loss to the vehicle (such as loss of earnings) is not covered. 4.7 Please note, in case you are coming from an early/ delayed flight. We might take a minimum of 2-3 hours to deliver your car. This conditions does not apply if you let us know at least 48 hours before any change in original drop off/ pick up time. 4.8 We accept no liability for any faulty car keys, dash cameras, satellite navigation, alarm fobs, house or other keys left on the key ring. You must ensure you leave the driver with the right keys only, alarm fobs and instructions to start your vehicle. We also accept no liability for mechanical, structural or electrical failure of any part of your vehicle including windscreens, alarms, immobilisers, glass, flat batteries, tyres and wheels however caused. 4.9 In case of customer vehicle being moved from one location to another location (our parking facilities), we might need more than 1 driver to sit in the same vehicle as a passenger. This helps in more productivity and less congestion on roads and within our parking facilities. 5- Customer responsibilities 5.1 You must ensure that, at the beginning and end of the parking period, the vehicle is in a legal and roadworthy condition for driving on public roads. You must not leave any dangerous, toxic or illegal substances in the vehicle. You will be held liable for any fines, liabilities and consequential loss we incur from a failure to do this reserves the right to Park & Fly Gatwick use your vehicle on the day and no refund will be given. 5.2 You must let us know about any vehicle immobiliser, automatic security feature or modification to the vehicle (including any for disabled use) that might affect how it handles or operates. 5.3 You must check the driver seat and the mirror positions (which may have been moved) when you reclaim the vehicle. 5.4 The customer warrants that he/she is the owner of the vehicle or has the power to deal with the vehicle as if he/she was not its owner. 5.5 If at the end of the parking period the vehicle does not start, we may attempt to start the vehicle using an anti-surge starter pack. If you do not want us to do this, you will need to tell us in advance. We will not be responsible for any damage caused by this attempt. 5.6 You must ring us at least 25-30 minutes before your drop off time to let us know you will be arriving. You must also ring us once you have collected your baggage from the airport (Roughly 25 minutes before your pick up time). If you are late for your pick up/ drop off and miss your booked time slot. It might take us between 2-3 hours to cater to you. 5.7 Our parking facility is located between 8 - 15 miles from Gatwick airport. You must allow at-least 25 - 30 minutes (Might be longer during peak hours and busy periods) for your car to be picked up/dropped off. 6-Reclaiming the vehicle and lost receipts 6.1 You must produce the receipt or ticket we have provided when you reclaim the vehicle. If you lose the receipt, or ticket, we will need proof of you and the vehicle owner’s identity and we may make other enquiries we think are reasonable. Failure to produce the receipt or ticket will delay your departure. 6.2 If you realise that the receipt or ticket has been lost or stolen, you should let us know immediately and send us an email with your name, address and booking reference. This should inform us not to release the vehicle until you return. 6.3 If your vehicle is not collected on the booked date and time, an extra charge of £15 per day will be payable on collection. 7- Complaints procedure 7.1 Claims for damage will not be considered unless reported to Park & Fly Gatwick Representatives immediately on the return of the vehicle. Claims for damage will not be considered once the car has left our care and control. Customers must take pictures of the damaged part without moving the vehicle in the presence of our staff member. It is customer responsibility to take the pictures or collect evidence if a new damage is spotted. 7.2 If you encounter a problem, please raise your issues in writing within 10 days of your return date including as much detail as possible. 7.3 You can send us complaints by email at info@parkflygatwick.co.uk , we will endeavour to reply within 25 working days upon receipt of your complaint. 8- Moving the vehicle 8.1 Please note that the company reserves the right to move the vehicle within or outside our parking sites if we consider it necessary in emergencies or for the efficient arrangement of our parking facilities at our sites. Your car can be driven for up to maximum of 35-40 miles for this purpose if required. 9- Parking Facilities Features 9.1 PARKING FACILITY 1: Hardstanding, Gated, 24 hour security, CCTV monitoring, planning permission (All year use) 10-General 10.1 If you have a disability and require extra assistance please let us know when you make your booking. 10.2 If any provision of these terms is found by any court to be wholly or partly illegal, invalid or unenforceable, unfair or unreasonable then it shall be deemed servable from the remaining provisions which will continue in full force and effect. 10.3 These terms are governed by the laws of the United Kingdom and Wales and are subject to the exclusive jurisdiction of the English Courts 11- Definitions 11.1 We - Park & Fly Gatwick 11.2 You - the customer whose name appears on the booking confirmation whether or not that person made the booking or is the vehicle owner. 11.3 Vehicle - the vehicle details of which appear on the booking confirmation. 11.4 Parking Period - the parking period inclusive of the dates shown on the booking confirmation. Full arrival instructions will be given to you on the confirmation email.Full return instructions will be issued by the driver on collection of the vehicle.Full MAP NAV instructions will be given to you on the confirmation email. |
We reserve the rights to change the Terms and Conditions without prior notice or consent. Your legal rights are not affected.
Please read these Terms and Conditions carefully before handing over your keys. We’ve tried to make them short, as easy to read and understand as possible. They apply to all customers including direct bookings and even if a booking is made through a third party which has sub-contracted its obligations to us or which acts as our agent.
1- Bookings and Services
1.1 We confirm bookings made by email or on our website by issuing a booking confirmation through email with a reference number
1.2 We confirm bookings made over the phone with one of our operators will then send you a confirmation email with a reference number
1.3 All services and promotions are subject to availability.
1.4 Park & Fly Gatwick reserve the right not to accept or fulfil a booking.
2 -Prices and payments
2.1 All prices are quoted in UK sterling pounds including VAT. It will be the price confirmed at the time of making your booking no matter what prices we may quote elsewhere or in any other promotional offer.
2.2 Full payment is required when you book
2.3 Increased duration of the stay will be charged and payment collected prior to the return of the vehicle. This will be a extra charge of £15.00 per day onwards
2.4 Park & Fly Gatwick reserves the right to apply to the DVLA for names and address where the payment has not been made.
2.5 For bookings within 0-3 hours before pickup you MUST call the office, bookings made 3-12 hours before pick up time, an admin fee of £20 will be added to our normal price, bookings made 12-24 hours before pick up time, an admin fee of £15 will be added to our normal price.
3- Cancellation and Curtailment
3.1 A booking may be cancelled up to 72 hours prior to the date and time for which the service has been booked and a full refund minus a £10 administration fee will be made. If a booking is cancelled within 48 hours only 50% of the parking fee paid will be refunded. Cancellation does not apply for bookings made the same day or booked for the following day. No refunds are available for unused car park stays.
Note: For customers who have cancellation cover, a 24 hours’ notice is still required to obtain a refund otherwise you are entitled to a free rebooking for the same number of days. Prices may vary if you re-book at a busy period during holiday season
3.2 For the purpose of conditions 3.1 the period for which the service is booked shall be deemed to commence at the collection date and time specified at time of booking for the service booked.
3.3 If a vehicle is returned within 6 hours of collection and re-booked to depart within 48 hours of original departure date then a partial refund may be applied for, in writing subject to our discretion.
There is an extra charge of £20 for using the meet and greet service twice.
3.4 Any customer wishing to curtail the length of stay for a service once that service has commenced will be liable to pay the fee for the whole of the service booked
3.5 Cancellation must be in writing via email info@parkflygatwick.co.
3.6 If you cancel after the time in 3.1 or 3.2 or do not turn up, we will charge you the full parking fee for the whole parking period.
4- Liabilities, Exclusion and Limits of Our responsibilities
4.1 Our Insurance covers our Legal Liabilities. All our drivers are fully insured against any damage which may be caused to your vehicle on the public highway and in our parking facilities by the driver. However, you must rely on your own vehicle insurance policy. We are not responsible for the matters that are covered by your car, holiday, household, motor or any other more specific insurance. You must look to that cover for protection in the first instance. Natural disasters in and around the parking facility are not liable to Park & Fly Gatwick.
4.2 If you are more than 25 minutes early for your booked drop off time, a £4 levy fee for exiting Gatwick Airport becomes payable to the Park & Fly Gatwick representative collecting your car. This fee is also applicable if you are late.
4.3 Claims for damage will not be considered unless reported to a Park & Fly Gatwick
Representative immediately on the return of the vehicle and pictures must be taken clearly in the presence of our representative. Pictures must be taken within Gatwick Airport car park. It is customer responsibility to take the pictures of the car without moving it even if the representative has left. Claims for damage will not be considered once the car has left our care and control.
4.4 Please note that small stone chips, minor dents, minor scratches including those on alloy wheels are excluded from the inspection as they are considered to be part of normal driving conditions. All cars get a second inspection at our base in the presence of 3 different examiners.
4.5 Park & Fly Gatwick accepts no liability for any loss or damage however caused unless proved to be caused by the negligence, wilful act or default or breach of statutory duty of the employees of Park & Fly Gatwick . In the event of damages being claimed the amount payable shall not exceed £250 per claim. All damages on a single vehicle will be counted as one claim. In the event that your vehicle needs to be repaired as a result of our negligence, it must be carried out by our own approved garage/workshop. It will be your responsibility to deliver and collect the car from the garage at your own cost. We will not authorise or agree for any works to be carried out by dealerships even in the event of the vehicle forgoing its warranty. Nothing in these terms excludes or limits Park & Fly Gatwick liability for death or personal injury caused by the negligence of one of its employees. Park & Fly Gatwick will not accept liability or damage arising from circumstances beyond its control including acts of nature, acts of God, terrorism, war, riots, flooding, and damage by vandals or criminal activity.
4.6 Vehicles and Contents are left at Owners risk whilst the vehicle is parked. We are not liable for any kind of valuables left in the car such as cash or personal belongings. Any indirect loss as a result of damage or loss to the vehicle (such as loss of earnings) is not covered.
4.7 Please note, in case you are coming from an early/ delayed flight. We might take a minimum of 2-3 hours to deliver your car. This conditions does not apply if you let us know at least 48 hours before any change in original drop off/ pick up time.
4.8 We accept no liability for any faulty car keys, dash cameras, satellite navigation, alarm fobs, house or other keys left on the key ring. You must ensure you leave the driver with the right keys only, alarm fobs and instructions to start your vehicle. We also accept no liability for mechanical, structural or electrical failure of any part of your vehicle including windscreens, alarms, immobilisers, glass, flat batteries, tyres and wheels however caused.
4.9 In case of customer vehicle being moved from one location to another location (our parking facilities), we might need more than 1 driver to sit in the same vehicle as a passenger. This helps in more productivity and less congestion on roads and within our parking facilities.
5- Customer responsibilities
5.1 You must ensure that, at the beginning and end of the parking period, the vehicle is in a legal and roadworthy condition for driving on public roads. You must not leave any dangerous, toxic or illegal substances in the vehicle. You will be held liable for any fines, liabilities and consequential loss we incur from a failure to do this reserves the right to Park & Fly Gatwick use your vehicle on the day and no refund will be given.
5.2 You must let us know about any vehicle immobiliser, automatic security feature or modification to the vehicle (including any for disabled use) that might affect how it handles or operates.
5.3 You must check the driver seat and the mirror positions (which may have been moved) when you reclaim the vehicle.
5.4 The customer warrants that he/she is the owner of the vehicle or has the power to deal with the vehicle as if he/she was not its owner.
5.5 If at the end of the parking period the vehicle does not start, we may attempt to start the vehicle using an anti-surge starter pack. If you do not want us to do this, you will need to tell us in advance. We will not be responsible for any damage caused by this attempt.
5.6 You must ring us at least 25-30 minutes before your drop off time to let us know you will be arriving. You must also ring us once you have collected your baggage from the airport (Roughly 25 minutes before your pick up time). If you are late for your pick up/ drop off and miss your booked time slot. It might take us between 2-3 hours to cater to you.
5.7 Our parking facility is located between 8 - 15 miles from Gatwick airport. You must allow at-least 25 - 30 minutes (Might be longer during peak hours and busy periods) for your car to be picked up/dropped off.
6-Reclaiming the vehicle and lost receipts
6.1 You must produce the receipt or ticket we have provided when you reclaim the vehicle. If you lose the receipt, or ticket, we will need proof of you and the vehicle owner’s identity and we may make other enquiries we think are reasonable. Failure to produce the receipt or ticket will delay your departure.
6.2 If you realise that the receipt or ticket has been lost or stolen, you should let us know immediately and send us an email with your name, address and booking reference. This should inform us not to release the vehicle until you return.
6.3 If your vehicle is not collected on the booked date and time, an extra charge of £15 per day will be payable on collection.
7- Complaints procedure
7.1 Claims for damage will not be considered unless reported to Park & Fly Gatwick Representatives immediately on the return of the vehicle. Claims for damage will not be considered once the car has left our care and control. Customers must take pictures of the damaged part without moving the vehicle in the presence of our staff member. It is customer responsibility to take the pictures or collect evidence if a new damage is spotted.
7.2 If you encounter a problem, please raise your issues in writing within 10 days of your return date including as much detail as possible.
7.3 You can send us complaints by email at info@parkflygatwick.co.uk , we will endeavour to reply within 25 working days upon receipt of your complaint.
8- Moving the vehicle
8.1 Please note that the company reserves the right to move the vehicle within or outside our parking sites if we consider it necessary in emergencies or for the efficient arrangement of our parking facilities at our sites. Your car can be driven for up to maximum of 35-40 miles for this purpose if required.
9- Parking Facilities Features
9.1 PARKING FACILITY 1: Hardstanding, Gated, 24 hour security, CCTV monitoring, planning permission (All year use)
10-General
10.1 If you have a disability and require extra assistance please let us know when you make your booking.
10.2 If any provision of these terms is found by any court to be wholly or partly illegal, invalid or unenforceable, unfair or unreasonable then it shall be deemed servable from the remaining provisions which will continue in full force and effect.
10.3 These terms are governed by the laws of the United Kingdom and Wales and are subject to the exclusive jurisdiction of the English Courts
11- Definitions
11.1 We - Park & Fly Gatwick
11.2 You - the customer whose name appears on the booking confirmation whether or not that person made the booking or is the vehicle owner.
11.3 Vehicle - the vehicle details of which appear on the booking confirmation.
11.4 Parking Period - the parking period inclusive of the dates shown on the booking confirmation.
Overview: Park and Fly Gatwick - Meet and GreetPlease take the time to read the product information so that you book a product that is suitable for you.
Disabled Info This parking is perfect for disabled passengers as you won't need to catch a transfer bus. If you need help getting in and out of your vehicle or if you have a specially adapted vehicle please call us and one of our team will contact the Service Provider for you Insurance All drivers are fully insured to drive your vehicle. Please check Service Provider's terms for further insurance details or ask us if you have any queries. Vehicles Vehicle must be in roadworthy condition / legal. If the chauffeur believes that your car is either unsafe or not road legal then they may refuse to drive your car. No refund will be made in these circumstances. Parking is for vehicles that fit in to a standard sized parking space. Extra charges may be applied for vehicles that do not fit in to a standard parking space and must be arranged with Service Provider prior to booking. Amendments /Cancellations: Allowed up to 48 hours prior to drop off date. Admin charges applicable on cancellations. Check our terms for full details. If your return is delayed and you park for longer than you have booked, extra days parking will be charged. Please check Service Provider's terms for rates. Hints,Tips and Additional info Please take a copy of your confirmation email with you on your day of travel. Please make sure to check your junk/spam mail folders. You can also view you booking details in My Booking section. You must allow sufficient time to drop off the vehicle and complete airport departure procedures. Please take in to account traffic delays or breakdowns. If you are late or early, please call Service Provider as soon as possible so that they can rearrange drop off/return and you are not kept waiting. Last minute changes or no advance notice may result in delays to drop off/ return times. Park Mark Award/BPA approved Service Providers had their car parks inspected/approved to required standards. Any parking is at your own risk and subject to service provider's terms and conditions, so we ask that you don't keep any valuables in your car. Check your vehicle carefully at pickup and report any issues to driver and ensure these are logged on the paperwork. Claims cannot be considered once your vehicle has left the terminal / car park. Make sure you have read and understood our and Service Provider's terms before purchasing. If you require any additional detail or have any queries about terms, please get in touch with us. Important Service is operated by Park and Fly Gatwick Ltd. Full company details along with instructions will be provided in booking confirmation email. Mobit Airport Parking provides price comparison and acts as booking agents for available Service Providers. Your chosen Service provider will take the vehicle, park to their car park and return the vehicle. You must raise any issues regarding parking service ( Delay, Damage etc. ) with service provider. We do our best to tell you as much about available products as possible before you purchase. All product specific information is provided by Service Providers. Therefore, we can't always keep track of changes to how they run. If you find anything that's not completely accurate in our information, please tell us as soon as possible. We reserve the rights to change the Terms and Conditions without prior notice or consent. Your legal rights are not affected. Please read these Terms and Conditions carefully before handing over your keys. We’ve tried to make them short, as easy to read and understand as possible. They apply to all customers including direct bookings and even if a booking is made through a third party which has sub-contracted its obligations to us or which acts as our agent. 1- Bookings and Services 1.1 We confirm bookings made by email or on our website by issuing a booking confirmation through email with a reference number 1.2 We confirm bookings made over the phone with one of our operators will then send you a confirmation email with a reference number 1.3 All services and promotions are subject to availability. 1.4 Park & Fly Gatwick reserve the right not to accept or fulfil a booking. 2 -Prices and payments 2.1 All prices are quoted in UK sterling pounds including VAT. It will be the price confirmed at the time of making your booking no matter what prices we may quote elsewhere or in any other promotional offer. 2.2 Full payment is required when you book 2.3 Increased duration of the stay will be charged and payment collected prior to the return of the vehicle. This will be a extra charge of £15.00 per day onwards 2.4 Park & Fly Gatwick reserves the right to apply to the DVLA for names and address where the payment has not been made. 2.5 For bookings within 0-3 hours before pickup you MUST call the office, bookings made 3-12 hours before pick up time, an admin fee of £20 will be added to our normal price, bookings made 12-24 hours before pick up time, an admin fee of £15 will be added to our normal price. 3- Cancellation and Curtailment 3.1 A booking may be cancelled up to 72 hours prior to the date and time for which the service has been booked and a full refund minus a £10 administration fee will be made. If a booking is cancelled within 48 hours only 50% of the parking fee paid will be refunded. Cancellation does not apply for bookings made the same day or booked for the following day. No refunds are available for unused car park stays. Note: For customers who have cancellation cover, a 24 hours’ notice is still required to obtain a refund otherwise you are entitled to a free rebooking for the same number of days. Prices may vary if you re-book at a busy period during holiday season 3.2 For the purpose of conditions 3.1 the period for which the service is booked shall be deemed to commence at the collection date and time specified at time of booking for the service booked. 3.3 If a vehicle is returned within 6 hours of collection and re-booked to depart within 48 hours of original departure date then a partial refund may be applied for, in writing subject to our discretion. There is an extra charge of £20 for using the meet and greet service twice. 3.4 Any customer wishing to curtail the length of stay for a service once that service has commenced will be liable to pay the fee for the whole of the service booked 3.5 Cancellation must be in writing via email info@parkflygatwick.co. 3.6 If you cancel after the time in 3.1 or 3.2 or do not turn up, we will charge you the full parking fee for the whole parking period. 4- Liabilities, Exclusion and Limits of Our responsibilities 4.1 Our Insurance covers our Legal Liabilities. All our drivers are fully insured against any damage which may be caused to your vehicle on the public highway and in our parking facilities by the driver. However, you must rely on your own vehicle insurance policy. We are not responsible for the matters that are covered by your car, holiday, household, motor or any other more specific insurance. You must look to that cover for protection in the first instance. Natural disasters in and around the parking facility are not liable to Park & Fly Gatwick. 4.2 If you are more than 25 minutes early for your booked drop off time, a £4 levy fee for exiting Gatwick Airport becomes payable to the Park & Fly Gatwick representative collecting your car. This fee is also applicable if you are late. 4.3 Claims for damage will not be considered unless reported to a Park & Fly Gatwick Representative immediately on the return of the vehicle and pictures must be taken clearly in the presence of our representative. Pictures must be taken within Gatwick Airport car park. It is customer responsibility to take the pictures of the car without moving it even if the representative has left. Claims for damage will not be considered once the car has left our care and control. 4.4 Please note that small stone chips, minor dents, minor scratches including those on alloy wheels are excluded from the inspection as they are considered to be part of normal driving conditions. All cars get a second inspection at our base in the presence of 3 different examiners. 4.5 Park & Fly Gatwick accepts no liability for any loss or damage however caused unless proved to be caused by the negligence, wilful act or default or breach of statutory duty of the employees of Park & Fly Gatwick . In the event of damages being claimed the amount payable shall not exceed £250 per claim. All damages on a single vehicle will be counted as one claim. In the event that your vehicle needs to be repaired as a result of our negligence, it must be carried out by our own approved garage/workshop. It will be your responsibility to deliver and collect the car from the garage at your own cost. We will not authorise or agree for any works to be carried out by dealerships even in the event of the vehicle forgoing its warranty. Nothing in these terms excludes or limits Park & Fly Gatwick liability for death or personal injury caused by the negligence of one of its employees. Park & Fly Gatwick will not accept liability or damage arising from circumstances beyond its control including acts of nature, acts of God, terrorism, war, riots, flooding, and damage by vandals or criminal activity. 4.6 Vehicles and Contents are left at Owners risk whilst the vehicle is parked. We are not liable for any kind of valuables left in the car such as cash or personal belongings. Any indirect loss as a result of damage or loss to the vehicle (such as loss of earnings) is not covered. 4.7 Please note, in case you are coming from an early/ delayed flight. We might take a minimum of 2-3 hours to deliver your car. This conditions does not apply if you let us know at least 48 hours before any change in original drop off/ pick up time. 4.8 We accept no liability for any faulty car keys, dash cameras, satellite navigation, alarm fobs, house or other keys left on the key ring. You must ensure you leave the driver with the right keys only, alarm fobs and instructions to start your vehicle. We also accept no liability for mechanical, structural or electrical failure of any part of your vehicle including windscreens, alarms, immobilisers, glass, flat batteries, tyres and wheels however caused. 4.9 In case of customer vehicle being moved from one location to another location (our parking facilities), we might need more than 1 driver to sit in the same vehicle as a passenger. This helps in more productivity and less congestion on roads and within our parking facilities. 5- Customer responsibilities 5.1 You must ensure that, at the beginning and end of the parking period, the vehicle is in a legal and roadworthy condition for driving on public roads. You must not leave any dangerous, toxic or illegal substances in the vehicle. You will be held liable for any fines, liabilities and consequential loss we incur from a failure to do this reserves the right to Park & Fly Gatwick use your vehicle on the day and no refund will be given. 5.2 You must let us know about any vehicle immobiliser, automatic security feature or modification to the vehicle (including any for disabled use) that might affect how it handles or operates. 5.3 You must check the driver seat and the mirror positions (which may have been moved) when you reclaim the vehicle. 5.4 The customer warrants that he/she is the owner of the vehicle or has the power to deal with the vehicle as if he/she was not its owner. 5.5 If at the end of the parking period the vehicle does not start, we may attempt to start the vehicle using an anti-surge starter pack. If you do not want us to do this, you will need to tell us in advance. We will not be responsible for any damage caused by this attempt. 5.6 You must ring us at least 25-30 minutes before your drop off time to let us know you will be arriving. You must also ring us once you have collected your baggage from the airport (Roughly 25 minutes before your pick up time). If you are late for your pick up/ drop off and miss your booked time slot. It might take us between 2-3 hours to cater to you. 5.7 Our parking facility is located between 8 - 15 miles from Gatwick airport. You must allow at-least 25 - 30 minutes (Might be longer during peak hours and busy periods) for your car to be picked up/dropped off. 6-Reclaiming the vehicle and lost receipts 6.1 You must produce the receipt or ticket we have provided when you reclaim the vehicle. If you lose the receipt, or ticket, we will need proof of you and the vehicle owner’s identity and we may make other enquiries we think are reasonable. Failure to produce the receipt or ticket will delay your departure. 6.2 If you realise that the receipt or ticket has been lost or stolen, you should let us know immediately and send us an email with your name, address and booking reference. This should inform us not to release the vehicle until you return. 6.3 If your vehicle is not collected on the booked date and time, an extra charge of £15 per day will be payable on collection. 7- Complaints procedure 7.1 Claims for damage will not be considered unless reported to Park & Fly Gatwick Representatives immediately on the return of the vehicle. Claims for damage will not be considered once the car has left our care and control. Customers must take pictures of the damaged part without moving the vehicle in the presence of our staff member. It is customer responsibility to take the pictures or collect evidence if a new damage is spotted. 7.2 If you encounter a problem, please raise your issues in writing within 10 days of your return date including as much detail as possible. 7.3 You can send us complaints by email at info@parkflygatwick.co.uk , we will endeavour to reply within 25 working days upon receipt of your complaint. 8- Moving the vehicle 8.1 Please note that the company reserves the right to move the vehicle within or outside our parking sites if we consider it necessary in emergencies or for the efficient arrangement of our parking facilities at our sites. Your car can be driven for up to maximum of 35-40 miles for this purpose if required. 9- Parking Facilities Features 9.1 PARKING FACILITY 1: Hardstanding, Gated, 24 hour security, CCTV monitoring, planning permission (All year use) 10-General 10.1 If you have a disability and require extra assistance please let us know when you make your booking. 10.2 If any provision of these terms is found by any court to be wholly or partly illegal, invalid or unenforceable, unfair or unreasonable then it shall be deemed servable from the remaining provisions which will continue in full force and effect. 10.3 These terms are governed by the laws of the United Kingdom and Wales and are subject to the exclusive jurisdiction of the English Courts 11- Definitions 11.1 We - Park & Fly Gatwick 11.2 You - the customer whose name appears on the booking confirmation whether or not that person made the booking or is the vehicle owner. 11.3 Vehicle - the vehicle details of which appear on the booking confirmation. 11.4 Parking Period - the parking period inclusive of the dates shown on the booking confirmation. Full arrival instructions will be given to you on the confirmation email.Full return instructions will be issued by the driver on collection of the vehicle.Full MAP NAV instructions will be given to you on the confirmation email. |
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Overview of Company Cophall Parking Gatwick is a �Park Mark� awarded Car Park and has 30 years' experience in car parking for Gatwick Airport. We operate around the clock every day of the year, except Christmas Day, with the sole aim of providing a quality, tailored service for our customers at an affordable price. Parking with a smile.
Disabled Info This parking is perfect for disabled passengers as you won't need to catch a transfer bus. If you need help getting in and out of your vehicle or if you have a specially adapted vehicle please call us and one of our team will contact the Service Provider for you
Insurance All drivers are fully insured to drive your vehicle. Please check Service Provider's terms for further insurance details or ask us if you have any queries. Vehicles Please make sure that your vehicle has road tax, holds a valid MOT certificate and is roadworthy / legal. If the chauffeur believes that your car is either unsafe or not road legal then they may refuse to drive your car. No refund will be made in these circumstances. Parking is for vehicles that fit in to a standard sized parking space (2.4m wide x 4.8m long). Extra charges may be applied for vehicles that do not fit in to a standard parking space and must be arranged with Service Provider prior to the drop off date.
Amendments /Cancellations: Allowed up to 48 hours prior to drop off date. Admin charges applicable on cancellations. Check Mobit Airport Parking terms for full details.
Hints,Tips and Additional info Please take a copy of your confirmation email with you on your day of travel. Please make sure to check your junk/spam mail folders. You can also view you booking details in My Booking section. You must allow sufficient time to drop off the vehicle and complete airport departure procedures. Please take in to account traffic delays or breakdowns. If you are late or early, please call Service Provider as soon as possible so that they can rearrange drop off/return and you are not kept waiting. Last minute changes or no advance notice may result in delays to drop off/ return times. If your return is delayed and you park for longer than you have booked, extra days parking will be charged. Please check Service Provider's terms for rates. Park Mark Award/BPA approved Service Provider had their car parks inspected/approved to required standards. Any parking is at your own risk and subject to service provider's terms and conditions, so we ask that you don't keep any valuables in your car. Check your vehicle carefully at pickup and report any issues to driver and ensure these are logged on the paperwork. Make sure you have read and understood Mobit Airport Parking and Service Provider's terms before purchasing. If you require any additional detail or have any queries about terms, please get in touch with us. 1. Definitions and Contract Formation 1.1 The following terms shall have the following meanings: 'Additional Conditions' the additional standard terms and conditions of CPG for the Park & Ride Service and the Meet & Greet Service; 'booking' a request for the Services completed and submitted by you or on your behalf; 'booking confirmation' the confirmation issued by us of your booking which shall include a reference number, the parking period dates and the price to be paid by you; 'car park' where your vehicle will be stored at one of our fully secured, Park Mark awarded facilities 'Meet & Greet Service' the service by which we meet you at the Gatwick airport terminal to collect and deliver the Vehicle; 'Minibus' the vehicle on which we will transport you from the car park to the airport; 'CPG', 'we', 'us', 'our' Airport Parking Rentals (Gatwick) Ltd trading as Cophall Parking Gatwick (a company registered in England and Wales under number 10415339) whose registered office is at the Premises; 'Park & Ride Service' the service by which you drive the Vehicle to the car park; 'parking period' the parking period inclusive of the dates shown on the booking confirmation; 'Party' each of you and us; 'Premises' Group First House, Mead Way, Padiham Burnley BB12 7NG; 'Privacy Policy' the terms relating to the use of personal information submitted by you; 'Services' the provision of parking services by CPG; 'Vehicle' the vehicle details of which appear on the booking confirmation; 'Website' www.cophallparking.co.uk; 'you' the customer whose name appears on the booking confirmation whether or not that person made the booking or is the Vehicle owner; 1.2 The submission by you or an agent on your behalf of a request to use the Services, whether made by telephone or email or the Website, constitutes an Offer and no contract shall come into force until we have confirmed our Acceptance of an Offer by issuing a booking confirmation to you or your agent. All such contracts are subject to the Conditions and the appropriate Additional Conditions and shall commence from the date of the Acceptance by us (the "Commencement Date"). 1.3 CPG reserves the right not to accept a booking. 1.5 No variation of or addition to the Conditions or the Additional Conditions is effective without CPG's written agreement. We reserve the right to amend the Conditions and the Additional Conditions from time to time and shall always have the latest versions on the Website. 2. Cancelling a booking 2.1 Cancellations/Amendments Procedure If you need to amend or cancel your booking please contact us either via phone or email. You can call us on 01342 712779, we are open 24 hours a day, 7 days a week or alternatively our email address is reservations@cophallparking.co.uk. Please quote your Booking Reference Number when you contact us. Please check all your booking details on receipt of the booking confirmation. Cophall Parking Gatwick cannot be held responsible if you or your booking agent have not advised us of any amendment that is required. All your details will be checked and re-confirmed again on your arrival. For cancellations please include your booking reference number and address details. For booking amendments please include your reference number and details of required changes. 2.2 You may cancel a booking for any reason, including not accepting the Conditions, up to 24 hours before the parking period begins and you will receive a full refund. Please note "Super Saver" bookings are excluded - these are non-refundable bookings sold at a discounted rate. If you anticipate changes to your travel plans a "Super Saver" type booking is not recommended. 2.3 If you cancel a booking within 24 hours of the parking period beginning or alternatively you do not arrive at the car park, we will charge you the full parking fee for the whole parking period less any net income we receive for any portion of the parking period for which we are able to find another customer or customers. 2.4 Cancellations must be in writing either by post (Attn: Reservations, Cophall Parking Gatwick, Effingham Road, Copthorne, West Sussex, RH10 3HZ) or by email (reservations@cophallparking.co.uk). We will treat cancellations sent by first-class prepaid post as received by 10 am on the second working day after posting. We will treat cancellations sent by second-class prepaid post as received on the third working day after posting. 2.5 For the purposes of conditions 2 and 3, the parking period begins at one minute past midnight on the first day of the parking period. 3. Prices and payments 3.1 All payments to CPG must be made in pounds sterling and the amount to be paid by you will be the price stated in the booking confirmation (expect in the case of manifest error) no matter what prices we may quote elsewhere or in any promotional offer. 3.2 You can pay for the parking period using an approved payment card when you make the booking. 3.3 If there are any extra charges due, you must pay these in full either before you leave the car park if using the Park & Ride Service or before handing over the Vehicle keys if using the Meet & Greet Service. 3.4 Parking outside of the booked parking period will automatically be charged at the daily parking charge of £10.00 per day. The daily parking charge at the time of arrival may differ from the daily rate at the time of booking. 3.5 Payment for a booking made by telephone or on the Website can only be made using MasterCard, Visa Debit, Visa Credit. 3.6 If payment by card is declined CPG reserve the right not to fulfil your booking. 3.7 Longwheel vehicles / Van type vehicles will be charged at double the parking rate. 3.8 If your payment is for any reason cancelled while the Vehicle is at the car park we reserve the right to retain possession of the Vehicle until all due charges have been paid. 3.9 If you do not collect the Vehicle within 2 months of the end of the parking period we reserve the right to sell the Vehicle and deduct all our due charges from the proceeds of sale, which may include any costs of sale and parking charges until the date of sale. Any balance of the proceeds of sale will be held by us on behalf of the registered owner of the Vehicle and paid over upon satisfactory proof of identity of the owner. We will make reasonable endeavours to identify and contact the registered owner of the Vehicle and give 21 days written notice of our intention to sell the Vehicle to the last known address of the registered owner. We may sell the Vehicle by auction or by such other method as we deem appropriate. 3.10 All prices are quoted in Pounds Sterling including VAT. 3.11 When a booking is made using an overseas credit card the card issuer will debit your account in your local currency at the exchange rate applicable on the date of processing. A conversion charge and other charges may be applicable. 3.12 There are currently no fees applied by CPG to payments made either by Debit or Credit card. 4. Our responsibilities 4.1 We will accept legal responsibility for damage to the paintwork or bodywork of your Vehicle if you can prove that it was caused by wilful or neglegent action by us or our staff. 4.2 We will not be able to accept claims of damage that are inconsistent with that which may normally occur in our car park. We are unable to accept any liability whatsoever for any claims of damage to windscreens. 4.3 We reserve the right to transfer your vehicle to an other car park owned and operated by us that holds the ParkMark accreditation. 5. Exclusion and limits of our responsibility 5.1 We will not accept legal responsibility for any of the following except for incidents that can be shown to have been directly caused by our negligence: 5.1.1 Loss or damage covered by your own insurance; 5.1.2 Personal property left in the Vehicle or Minibus or left unattended at any time at the Premises; 5.1.3 Transport delays between the car park and Gatwick airport caused by traffic congestion, Minibus breakdown, weather or any other cause beyond our control; 5.1.4 Loss of or damage to the Vehicle arising from mechanical or electrical failure, self-locking, pollution, acts of nature including bird droppings, dust, pollen and rain, terrorism, natural disaster, damage by vandals, criminal activity and other matters outside our control; 5.1.5 Any loss, damage, costs or expenses of any nature whatsoever incurred or suffered by you of an indirect or consequential nature including without limitation any economic loss or other loss of turnover, profits, business or goodwill, save for any reasonably foreseeable loss; 5.1.6 Significant delay in making the Vehicle available for collection if this is before the end of the parking period. 5.1.7 If the vehicle is dirty or wet, or if the light is poor or it is dark. The photographs taken when you bring your vehicle to Cophall Parking may not show all minor damage and therefore Cophall Parking cannot accept responsibility for minor damage in these conditions. 5.1.8 If damage is proven to have been caused to your vehicle whilst in the care of CPG, any costs greater than those demonstrated by CPG, to effect a satisfactory repair, will not be payable by CPG. 5.2 Nothing in the Conditions will exclude restrict or limit any liability of CPG for death or personal injury caused by our negligence; or any other liability if and to the extent that it cannot be excluded restricted or limited by law. 6. Your responsibilities 6.1 Vehicle condition - you must disclose to Reception upon arrival any known faults or problems relating to the vehicle. Cophall Parking Gatwick will not accept responsibility for any issue or known faults that were not reported. 6.1.1 We may photograph or video the Vehicle when it enters and leaves the car park or upon collection at Gatwick airport or after damage is reported. We will report any fraudulent claims to the police. If you require us to provide you with any images from our CCTV we do have the facility to make this available to you but a nominal administration fee of £10.00 will apply as per the Information Commission Office's guidelines. 6.1.2 You must make sure that, at the beginning and end of the parking period, the Vehicle is in a legal and roadworthy condition for driving on public roads. This includes a valid and current tax licence disc and motor insurance being present on your Vehicle. You must not leave any dangerous, toxic or illegal substances in the Vehicle, we reserve the right to remove and dispose of any such substances. 6.1.3 If at the end of the parking period the Vehicle will not start, we will move the Vehicle to a return bay. Due to the requirement to move other vehicles from the parking row your Vehicle will be parked in, one of our trained employees will make one attempt to start the Vehicle using an anti-surge starter pack to be able to move the Vehicle to a return bay. If we are unable to start the Vehicle we will push the Vehicle into a return bay and when you return, you will need to contact a breakdown company. You will have to pay any costs involved. If your Vehicle does not start, you must arrange for it to be removed from the car park within 24 hours of the end of the parking period. After this time we will charge you the daily parking charge. 6.1.4 If we identify a problem with your Vehicle, we will attempt to contact you with the phone number you provided at the time of booking to make you aware of the situation prior to your return and if you wish us to we can contact a local garage to arrange for a mechanic to look at your Vehicle with a view to repairing it before your return. This is done at your risk and CPG accept no liability whatsoever for the advice given by the mechanic or any works that are undertaken. If your booking was made through a booking agent you will need to provide us with a mobile phone number for contact in this instance when you arrive at the car park or hand over the Vehicle keys at the airport. 6.1.5 You must not tow the Vehicle into the car park or carry out any work or clean the Vehicle in the car park. If it is the case you have broken down on route to Cophall Farm and your Vehicle arrives being towed or on a towing vehicle we will accept the Vehicle and it will remain in a returns bay until you return from your holiday. CPG accept no responsibility for repairing the Vehicle and it will be your responsibility to arrange for the Vehicle to be repaired. As per condition 6.1.3 you must arrange for the Vehicle to be removed within 24 hours of the end of the parking period. After this time we will charge you the daily parking charge. 6.1.6 You must inspect the Vehicle and report any damage to us on a report form either before driving out of the car park at the end of the parking period (for Park & Ride Service) or before accepting the Vehicle back from our driver at Gatwick airport (for Meet & Greet Service). Once you have left the Premises and driven onto the main public road (for Park & Ride Service) or have driven the Vehicle from where we delivered it at Gatwick airport (for Meet & Greet Service) CPG cannot accept any liability for any claims of damage and while your complaint will be investigated following the normal procedure we cannot accept any liability or reimburse costs incurred in the repair of the Vehicle. 6.1.7 We will complete a Damage Report Form and photograph your vehicle free of charge prior to us moving your Vehicle into the main compound behind the Reception, however unless otherwise requested this report will generally happen without you being present. You must let us know about any vehicle immobiliser, alarm, key fob control, automatic security feature or modification to the Vehicle (including any for disabled use) that might affect how it handles or operates. Failure to do so will result in CPG not being liable for any incident that may occur as a result of us not being informed. 6.1.8 You must turn off your radio/stereo before turning off your Vehicle on arrival at our Premises (for Park & Ride Service) or at Gatwick airport (for Meet & Greet Service). CPG are not liable for any adjustments which may be made to the radio stations controls, this is due to the possibility that adjustments to controls may occur accidently by our trained drivers when your Vehicle is moved to the main compound. 6.1.9 You must check the driver's seat and the mirror positions when you reclaim the Vehicle as these are likely to have been moved by our trained drivers who will have adjusted them to their own requirements to ensure safety while driving and parking the Vehicle. 6.1.10. Electric vehicles - Please be aware that Cophall Parking does not have any charging points for electric vehicles. You must advise us if you are driving an all electric vehicle that may need to be operated differently to a regular vehicle. Your vehicle may be moved up to three separate times whilst in our care. It is your responsibility to ensure there is sufficient charge in your electric vehicle to cover our vehicle movements and your onward journey. We will not accept any responsibility for any electric vehicle not having sufficient battery power. Transport to and from the airport. 6.2 You should not get on a transfer bus if you cannot find a seat. 6.2.1 No food or drink is to be consumed on the transfer bus at any time. 6.2.3 Do not place luggage and personal belongings in the aisles of the transfer bus. 6.2.4 The driver is responsible for the safety of the transfer bus. The driver may ask any passenger they believe to be a danger or potential danger to the bus or its passengers to leave the bus or prevent them from boarding. 6.2.5 For health & safety reasons you should ensure you give the driver plenty of space when they are loading and unloading luggage from the transfer bus. 6.2.6 Check In Time Transfers between our car park and the airport leave at regular intervals. It is your responsibility to arrive at the car park in good time - Please allow up to 1 hour prior to the earliest airline recommended check in time - which may be 2 or 3 hours before your flight departure. Which will enable you to arrive at the airport by the airlines recommended check in time. 7. Reclaiming the Vehicle 7.1 If you reclaim your Vehicle before the end of the parking period, you will have to pay the parking fee for the whole parking period. 7.2 You must give us at least two hours' notice to make the Vehicle available for you to collect before the last day of the parking period. 7.3 We may refuse to return your keys to you if we believe either that you are not fit to drive or that the Vehicle is not in a legal or roadworthy condition. 8. Disabilities 8.1 If you have a disability and need special help, facilities or transport, please let us know when you make your booking. 8.2 We will take all reasonable steps to meet your needs if you have a disability. While our Premises is suitable for disabled access if it is the case you have chosen our Park & Ride Service and the Minibus is not suitable for your requirements we will offer you a free of charge upgrade to our Meet & Greet Service and one of our trained drivers will meet you at the airport and collect your car for you to return it to our Premises. 9. Keys Do not leave any house or other keys on your car key ring or in the Vehicle as we will not accept them. Please also remove any other keyrings. We will only accept just the key for your Vehicle. 10. Complaints procedure 10.1 This procedure does not affect your right to take legal action. 10.2 If you believe your Vehicle has been damaged while in the car park you should: 10.2.1 Immediately make a member of staff aware before you leave the car park (for Park & Ride Service) or before accepting the Vehicle back from our driver at Gatwick airport (for Meet & Greet Service); 10.2.2 In the case of theft, report it to the police; and let your insurers know. 10.3 We will write or email and acknowledge a written complaint within seven working days of receiving it. 10.4 One of our Managers (or Shift Supervisors who will forward all details to Managers) will deal with your complaint in the first instance. You will be provided with a copy of our Complaints Procedure which will outline to you the process that will be followed. 10.5 As long as you can send us any extra information we may ask for and (if necessary) make the Vehicle available for inspection, we will make every effort to give you a written decision within 28 days of the date of your initial complaint. 10.6 If a complaint relates to damage to the Vehicle, you must allow us to inspect the Vehicle before repairs are carried out. 10.7 In the instance you have left the Premises and wish to make a complaint please send your complaint in writing, for the attention of the Customer Services Department either via post to the Administration Address or via email to customerservices@cophallparking.co.uk. 10.8 All calls to us are charged at the rate agreed with your phone service provider. We may monitor calls. 11. Law and Jurisdiction The validity, construction and performance of the Conditions and Additional Conditions shall be governed by English law and shall be subject to the non-exclusive jurisdiction of the English courts to which the Parties submit. 12. Third parties For the purposes of the Contracts (Rights of Third Parties) Act 1999 the Conditions and Additional Conditions are not intended to, and do not, give any person who is not a party to them any right to enforce any of its provisions. 13. Entire agreement The Conditions and Additional Conditions contain the whole agreement between the Parties and supersede and replace any prior written or oral agreements, representations or understandings between them. You confirm that you have not contracted with us on the basis of any representation that is not expressly incorporated into the Conditions and Additional Conditions. Nothing in the Conditions and Additional Conditions excludes liability for fraud. 14. Waiver The failure by either Party to enforce at any time or for any period any one or more of the terms or conditions of the Conditions and Additional Conditions shall not be a waiver of them or of the right at any time subsequently to enforce all terms and conditions of the Conditions and Additional Conditions. The rights and remedies provided in the Conditions and Additional Conditions are cumulative and not exclusive of any rights and remedies provided by law. 15. Severance Any complete or partial invalidity or unenforceability of a provision in the Conditions or Additional Conditions for any purpose shall not affect its validity or enforceability for any other purpose or the remaining provisions; but it shall be deemed to be severed for that purpose subject to such consequential modification as may be necessary as a result. Full arrival instructions will be given to you on the confirmation email.Full return instructions will be issued by the driver on collection of the vehicle.Full MAP NAV instructions will be given to you on the confirmation email. |
Overview: Platinum Parking Gatwick - Meet and GreetPlatiumn Parking Gatwick - Meet and Greet provides meet and greet parking services also known as valet parking to holiday makers and business travelers flying from all Gatwick airport terminals.
Disabled Info This parking is perfect for disabled passengers as you won't need to catch a transfer bus. If you need help getting in and out of your vehicle or if you have a specially adapted vehicle please call us and one of our team will contact the Service Provider for you
Insurance All drivers are fully insured to drive your vehicle. Please check Service Provider's terms for further insurance details or ask us if you have any queries. Vehicles Please make sure that your vehicle has road tax, holds a valid MOT certificate and is roadworthy / legal. If the chauffeur believes that your car is either unsafe or not road legal then they may refuse to drive your car. No refund will be made in these circumstances. Parking is for vehicles that fit in to a standard sized parking space (2.4m wide x 4.8m long). Extra charges may be applied for vehicles that do not fit in to a standard parking space and must be arranged with Service Provider prior to the drop off date.
Amendments /Cancellations: Allowed up to 48 hours prior to drop off date. Admin charges applicable on cancellations. Check Mobit terms for full details.
Hints,Tips and Additional info Please take a copy of your confirmation email with you on your day of travel. Please make sure to check your junk/spam mail folders. You can also view you booking details in My Booking section. You must allow sufficient time to drop off the vehicle and complete airport departure procedures. Please take in to account traffic delays or breakdowns. If you are late or early, please call Service Provider as soon as possible so that they can rearrange drop off/return and you are not kept waiting. Last minute changes or no advance notice may result in delays to drop off/ return times. If your return is delayed and you park for longer than you have booked, extra days parking will be charged. Please check Service Provider's terms for rates. Please don't leave any valuables in your vehicle. Check your vehicle carefully at pickup and report any issues to driver and ensure these are logged on the paperwork. Make sure you have read and understood Mobit and Service Provider's terms before purchasing. If you require any additional detail or have any queries about terms, please get in touch with us. Important Service is operated by Platinum Parking Gatwick which is a budget brand. Full company details along with instructions will be provided in booking confirmation email. Mobit provides price comparison and acts as booking agents for available Service Providers. Your chosen Service provider will take the vehicle, park to their car park and return the vehicle. You must raise any issues regarding parking service ( Delay, Damage etc. ) with service provider. We do our best to tell you as much about available products as possible before you purchase. All product specific information is provided by Service Providers and we regularly update the information when required. If you find anything that's not completely accurate in our information, please tell us as soon as possible. Terms & Conditions We reserve the rights to change the Terms and Conditions without prior notice or consent. Your legal rights are not affected. Please read these Terms and Conditions carefully before handing over your keys. We�ve tried to make them short and as easy to read and understand as possible. They apply to all customers including direct bookings and even if a booking is made through a third party which has sub- contracted its obligations to us or which acts as our agent. 1- Bookings and Services 1.1 We confirm bookings made by email or on our website by issuing a booking reference 1.2 We confirm bookings made by phone by the operator giving you a booking reference. 1.3 All services and promotions are subject to availability. 1.4 Holiday Meet And Greet reserve the right not to accept or fulfil a booking. 2 -Prices and payments 2.1 All prices are quoted in UK pounds sterling including VAT. It will be the price confirmed at the time of making your booking no matter what prices we may quote elsewhere or in any promotional offer. 2.2 Full payment of the booked service is due prior to commencement of the service. 2.3 Increased duration of the stay will be charged and payment collected prior to the return of the vehicle. 2.4 Holiday Meet And Greet reserves the right to apply to DVLA for names and address where the payment has not been made. 2.5 For bookings within 0-3 hours before pickup you MUST call the office, bookings made 3-12 hours before pick up time, an admin fee of £20 will be added to our normal price, bookings made 12-24 hours before pick up time, an admin fee of £15 will be added to our normal price. 3- Cancellation and Curtailment 3.1 A booking may be cancelled up to 72 hours prior to the date and time for which the service has been booked and a full refund minus a £10 administration fee will be made. If a booking is cancelled within 48 hours only 50% of the parking fee paid will be refunded. Cancellation does not apply for bookings made the same day or booked for the following day. No refunds are available for unused car park stays. Note: For customers who have cancellation cover, a 24 hours� notice is still required to obtain a refund otherwise you are entitled to a free rebooking for the same number of days. Prices may vary if you re-book at a busy period during holiday season 3.2 For the purpose of conditions 3.1 the period for which the service is booked shall be deemed to commence at the collection date and time specified at time of booking for the service booked. 3.3 If a vehicle is returned within 6 hours of collection and re-booked to depart within 48 hours of original departure date then a partial refund may be applied for, in writing subject to our discretion. There is an extra charge of £20 for using the meet and greet service twice. 3.4 Any customer wishing to curtail the length of stay for a service once that service has commenced will be liable to pay the fee for the whole of the service booked 3.5 Cancellation must be in writing via email . 3.6 If you cancel after the time in 3.1 or 3.2 or do not turn up, we will charge you the full parking fee for the whole parking period. 4- Liabilities, Exclusion and Limits of Our responsibilities 4.1 Our Insurance covers our Legal Liabilities. All our drivers are fully insured against any damage which may be caused to your vehicle on the public highway. Whilst your vehicle is in any of our parking facility however, you must rely on your own vehicle insurance policy. We are not responsible for the matters that are covered by your car, holiday, household, motor or any other more specific insurance. You must look to that cover for protection in the first instance. 4.2 If you are more than 25 minutes early for your booked drop off time, a £4 levy fee for exiting Gatwick Airport becomes payable to the Holiday Meet and Greet representative collecting your car. This fee is also applicable if you are late. 4.3 Claims for damage will not be considered unless reported to a Holiday Meet and Greet Representative immediately on the return of the vehicle and pictures must be taken clearly in the presence of our representative. Pictures must be taken within Gatwick Airport car park. It is customer's responsibility to take the pictures of the car without moving it even if the representative has left. Claims for damage will not be considered once the car has left our care and control. 4.4 Please note that dings, small stone chips, minor dents, minor scratches including those on alloy wheels are excluded from the inspection as they are considered to be part of normal driving conditions. All cars get a second inspection at our base in the presence of 3 different examiners. 4.5 Holiday Meet and Greet accepts no liability for any loss or damage however caused unless proved to be caused by the negligence, wilful act or default or breach of statutory duty of the employees of Holiday Meet and Greet. In the event of damages being claimed the amount payable shall not exceed £250 per claim. All damages on a single vehicle will be counted as one claim. In the event that your vehicle needs to be repaired as a result of our negligence, it must be carried out by our own approved garage/workshop. It will be your responsibility to deliver and collect the car from the garage at your own cost. We will not authorise or agree for any works to be carried out by dealerships even in the event of the vehicle forgoing its warranty. Nothing in these terms excludes or limits Holiday Meet and Greet liability for death or personal injury caused by the negligence of one of its employees. Holiday Meet and Greet will not accept liability for damage arising from circumstances beyond its control including acts of nature, acts of God, terrorism, war, riots, flooding, and damage by vandals or criminal activity. 4.6 Vehicles and Contents are left at Owners risk whilst the vehicle is parked. We are not liable for any kind of valuables left in the car such as cash or personal belongings. Any indirect loss as a result of damage or loss to the vehicle (such as loss of earnings) is not covered. 4.7 Please note, in case you are coming from an early/ delayed flight. We might take a minimum of 2-3 hours to deliver your car. This conditions does not apply if you let us know at least 48 hours before any change in original drop off/ pick up time. 4.8 We accept no liability for any faulty car keys, dash cameras, satellite navigation, alarm fobs, house or other keys left on the key ring. You must ensure you leave the driver with the right keys only, alarm fobs and instructions to start your vehicle. We also accept no liability for mechanical, structural or electrical failure of any part of your vehicle including windscreens, alarms, immobilisers, glass, flat batteries, tyres and wheels however caused 4.9 In case of customer vehicle being moved from one location to another location (our parking facility), we might need more than 1 driver to sit in the same vehicle as passenger. This helps in more productivity and less congestion on roads and within our parking facility. In case of overflow we park the cars on the fields. 5- Customer responsibilities 5.1 You must ensure that, at the beginning and end of the parking period, the vehicle is in a legal and roadworthy condition for driving on public roads. You must not leave any dangerous, toxic or illegal substances in the vehicle. You will be held liable for any fines, liabilities and consequential loss we incur from a failure to do this. Holiday Meet and Greet reserves the right to refuse your vehicle on the day and no refund will be given. 5.2 You must let us know about any vehicle immobiliser, automatic security feature or modification to the vehicle (including any for disabled use) that might affect how it handles or operates. 5.3 You must check the driver's seat and the mirror positions (which may have been moved) when you reclaim the vehicle. 5.4 The customer warrants that he/she is the owner of the vehicle or has the power to deal with the vehicle as if he/she was not its owner. 5.5 If at the end of the parking period the vehicle does not start, we may attempt to start the vehicle using an anti-surge starter pack. If you do not want us to do this, you will need to tell us in advance. We will not be responsible for any damage caused by this attempt. 5.6 You must ring us at least 25-30 minutes before your drop off time to let us know you will be arriving. You must also ring us once you have collected your baggage from the airport (Roughly 25 minutes before your pick up time). If you are late for your pick up/ drop off and miss your booked time slot. It might take us between 2-3 hours to cater to you. 5.7 Our parking facility is located between 8 - 10 miles from Gatwick airport. You must allow at-least 25 - 30 minutes (Might be longer during peak hours and busy periods) for your car to be picked up/ dropped off. 6-Reclaiming the vehicle and lost receipts 6.1 You must produce the receipt or ticket we have provided when you reclaim the vehicle. If you lose the receipt, or ticket, we will need proof of your and the vehicle owners identity and we may make other enquiries we think are reasonable. Failure to produce the receipt or ticket will delay your departure. 6.2 If you realise that the receipt or ticket has been lost or stolen, you should let us know immediately and send us an email with your name, address and booking reference. This should tell us not to release the vehicle until you return. 6.4 If your vehicle is not collected on the booked date and time, an extra charge of £10 per day will be payable on collection. 7- Complaints procedure 7.1 Claims for damage will not be considered unless reported to a Holiday Meet and Greet Representatives immediately on the return of the vehicle. Claims for damage will not be considered once the car has left our care and control. Customers must take pictures of the damaged part without moving the vehicle in the presence of our staff member. It is customer's responsibility to take the pictures or collect evidence if a new damage is spotted. 7.2 If you encounter a problem, please put your issues in writing within 10 days of your return date including as much detail as possible. 7.5 You can send us complaints by email we will endeavour to reply within 25 working days upon receipt of your complaint. 8- Moving the vehicle 8.1 Please note that the company reserves the right to move the vehicle within or outside our parking sites if we consider it necessary in emergencies or for the efficient arrangement of our parking facilities at our sites. Your car can be driven for up to maximum of 35-40 miles for this purpose if required. 9- Parking Facilities Features PARKING FACILITY 1: Hardstanding, 24 hour CCTV monitoring, planning permission and Park mark award (expired but can be renewed). (All year use) PARKING FACILITY 2: Gated, 24 hour CCTV monitoring, Hardstanding, planning permission in process. (All year use) PARKING FACILITY 3: A field with temporary planning permission each year, 24 hour manned patrolling, it can only be used temporarily as an overflow car park in peak holiday season. If your vehicle returned dirty due to parking in the field then we will provide free car wash but in peak summers it mostly stays dry. We will clean your car at one of our facility before returning it you or pay you to get it cleaned from a place of your choice. (Used only in peak holiday season) Car cleaning refund; £12 for normal size, £15 for large size vehicles. 10-General 9.1 If you have a disability and need special help please let us know when you make your booking. 9.2 If any provision of these terms is found by any court to be wholly or partly illegal, invalid or unenforceable, unfair or unreasonable then it shall be deemed servable from the remaining provisions which will continue in full force and effect. 9.3 These terms are governed by the laws of the United Kingdom and Wales and are subject to the exclusive jurisdiction of the English Courts 11- Definitions 10.1 We - Holiday Meet and Greet ltd. 10.2 You - the customer whose name appears on the booking confirmation whether or not that person made the booking or is the vehicle owner. 10.3 Vehicle - the vehicle details of which appear on the booking confirmation. 10.4 Administration Address � Holiday Meet And Greet Ltd, Unit 5, 33 Queen Street, Horsham, RH13 5AA. 10.5 Parking Period - the parking period inclusive of the dates shown on the booking confirmation. Full arrival instructions will be given to you on the confirmation email.Full return instructions will be issued by the driver on collection of the vehicle.Full MAP NAV instructions will be given to you on the confirmation email. |
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Overview: Flight Park MEET & GREETFlight Park MEET & GREET provides meet and greet parking services also known as valet parking to holiday makers and business travelers flying from all Gatwick airport terminals.
Disabled Info This parking is perfect for disabled passengers as you won't need to catch a transfer bus. If you need help getting in and out of your vehicle or if you have a specially adapted vehicle please call us and one of our team will contact the Service Provider for you
Insurance All drivers are fully insured to drive your vehicle. Please check Service Provider's terms for further insurance details or ask us if you have any queries. Vehicles Please make sure that your vehicle has road tax, holds a valid MOT certificate and is roadworthy / legal. If the chauffeur believes that your car is either unsafe or not road legal then they may refuse to drive your car. No refund will be made in these circumstances. Parking is for vehicles that fit in to a standard sized parking space (2.4m wide x 4.8m long). Extra charges may be applied for vehicles that do not fit in to a standard parking space and must be arranged with Service Provider prior to the drop off date.
Amendments /Cancellations: Allowed up to 48 hours prior to drop off date. Admin charges applicable on cancellations. Check Mobit terms for full details.
Hints,Tips and Additional info Please take a copy of your confirmation email with you on your day of travel. Please make sure to check your junk/spam mail folders. You can also view you booking details in My Booking section. You must allow sufficient time to drop off the vehicle and complete airport departure procedures. Please take in to account traffic delays or breakdowns. If you are late or early, please call Service Provider as soon as possible so that they can rearrange drop off/return and you are not kept waiting. Last minute changes or no advance notice may result in delays to drop off/ return times. If your return is delayed and you park for longer than you have booked, extra days parking will be charged. Please check Service Provider's terms for rates. Please don't leave any valuables in your vehicle. Check your vehicle carefully at pickup and report any issues to driver and ensure these are logged on the paperwork. Make sure you have read and understood Mobit and Service Provider's terms before purchasing. If you require any additional detail or have any queries about terms, please get in touch with us. Important Service is operated by Flight Park MEET & GREET which is a budget brand. Full company details along with instructions will be provided in booking confirmation email. Mobit provides price comparison and acts as booking agents for available Service Providers. Your chosen Service provider will take the vehicle, park to their car park and return the vehicle. You must raise any issues regarding parking service ( Delay, Damage etc. ) with service provider. We do our best to tell you as much about available products as possible before you purchase. All product specific information is provided by Service Providers and we regularly update the information when required. If you find anything that's not completely accurate in our information, please tell us as soon as possible. Terms & Conditions We reserve the rights to change the Terms and Conditions without prior notice or consent. Your legal rights are not affected. Please read these Terms and Conditions carefully before handing over your keys. We�ve tried to make them short and as easy to read and understand as possible. They apply to all customers including direct bookings and even if a booking is made through a third party which has sub- contracted its obligations to us or which acts as our agent. 1- Bookings and Services 1.1 We confirm bookings made by email or on our website by issuing a booking reference 1.2 We confirm bookings made by phone by the operator giving you a booking reference. 1.3 All services and promotions are subject to availability. 1.4 Holiday Meet And Greet reserve the right not to accept or fulfil a booking. 2 -Prices and payments 2.1 All prices are quoted in UK pounds sterling including VAT. It will be the price confirmed at the time of making your booking no matter what prices we may quote elsewhere or in any promotional offer. 2.2 Full payment of the booked service is due prior to commencement of the service. 2.3 Increased duration of the stay will be charged and payment collected prior to the return of the vehicle. 2.4 Holiday Meet And Greet reserves the right to apply to DVLA for names and address where the payment has not been made. 2.5 For bookings within 0-3 hours before pickup you MUST call the office, bookings made 3-12 hours before pick up time, an admin fee of £20 will be added to our normal price, bookings made 12-24 hours before pick up time, an admin fee of £15 will be added to our normal price. 3- Cancellation and Curtailment 3.1 A booking may be cancelled up to 72 hours prior to the date and time for which the service has been booked and a full refund minus a £10 administration fee will be made. If a booking is cancelled within 48 hours only 50% of the parking fee paid will be refunded. Cancellation does not apply for bookings made the same day or booked for the following day. No refunds are available for unused car park stays. Note: For customers who have cancellation cover, a 24 hours� notice is still required to obtain a refund otherwise you are entitled to a free rebooking for the same number of days. Prices may vary if you re-book at a busy period during holiday season 3.2 For the purpose of conditions 3.1 the period for which the service is booked shall be deemed to commence at the collection date and time specified at time of booking for the service booked. 3.3 If a vehicle is returned within 6 hours of collection and re-booked to depart within 48 hours of original departure date then a partial refund may be applied for, in writing subject to our discretion. There is an extra charge of £20 for using the meet and greet service twice. 3.4 Any customer wishing to curtail the length of stay for a service once that service has commenced will be liable to pay the fee for the whole of the service booked 3.5 Cancellation must be in writing via email 3.6 If you cancel after the time in 3.1 or 3.2 or do not turn up, we will charge you the full parking fee for the whole parking period. 4- Liabilities, Exclusion and Limits of Our responsibilities 4.1 Our Insurance covers our Legal Liabilities. All our drivers are fully insured against any damage which may be caused to your vehicle on the public highway. Whilst your vehicle is in any of our parking facility however, you must rely on your own vehicle insurance policy. We are not responsible for the matters that are covered by your car, holiday, household, motor or any other more specific insurance. You must look to that cover for protection in the first instance. 4.2 If you are more than 25 minutes early for your booked drop off time, a £4 levy fee for exiting Gatwick Airport becomes payable to the Holiday Meet and Greet representative collecting your car. This fee is also applicable if you are late. 4.3 Claims for damage will not be considered unless reported to a Holiday Meet and Greet Representative immediately on the return of the vehicle and pictures must be taken clearly in the presence of our representative. Pictures must be taken within Gatwick Airport car park. It is customer's responsibility to take the pictures of the car without moving it even if the representative has left. Claims for damage will not be considered once the car has left our care and control. 4.4 Please note that dings, small stone chips, minor dents, minor scratches including those on alloy wheels are excluded from the inspection as they are considered to be part of normal driving conditions. All cars get a second inspection at our base in the presence of 3 different examiners. 4.5 Holiday Meet and Greet accepts no liability for any loss or damage however caused unless proved to be caused by the negligence, wilful act or default or breach of statutory duty of the employees of Holiday Meet and Greet. In the event of damages being claimed the amount payable shall not exceed £250 per claim. All damages on a single vehicle will be counted as one claim. In the event that your vehicle needs to be repaired as a result of our negligence, it must be carried out by our own approved garage/workshop. It will be your responsibility to deliver and collect the car from the garage at your own cost. We will not authorise or agree for any works to be carried out by dealerships even in the event of the vehicle forgoing its warranty. Nothing in these terms excludes or limits Holiday Meet and Greet liability for death or personal injury caused by the negligence of one of its employees. Holiday Meet and Greet will not accept liability for damage arising from circumstances beyond its control including acts of nature, acts of God, terrorism, war, riots, flooding, and damage by vandals or criminal activity. 4.6 Vehicles and Contents are left at Owners risk whilst the vehicle is parked. We are not liable for any kind of valuables left in the car such as cash or personal belongings. Any indirect loss as a result of damage or loss to the vehicle (such as loss of earnings) is not covered. 4.7 Please note, in case you are coming from an early/ delayed flight. We might take a minimum of 2-3 hours to deliver your car. This conditions does not apply if you let us know at least 48 hours before any change in original drop off/ pick up time. 4.8 We accept no liability for any faulty car keys, dash cameras, satellite navigation, alarm fobs, house or other keys left on the key ring. You must ensure you leave the driver with the right keys only, alarm fobs and instructions to start your vehicle. We also accept no liability for mechanical, structural or electrical failure of any part of your vehicle including windscreens, alarms, immobilisers, glass, flat batteries, tyres and wheels however caused 4.9 In case of customer vehicle being moved from one location to another location (our parking facility), we might need more than 1 driver to sit in the same vehicle as passenger. This helps in more productivity and less congestion on roads and within our parking facility. In case of overflow we park the cars on the fields. 5- Customer responsibilities 5.1 You must ensure that, at the beginning and end of the parking period, the vehicle is in a legal and roadworthy condition for driving on public roads. You must not leave any dangerous, toxic or illegal substances in the vehicle. You will be held liable for any fines, liabilities and consequential loss we incur from a failure to do this. Holiday Meet and Greet reserves the right to refuse your vehicle on the day and no refund will be given. 5.2 You must let us know about any vehicle immobiliser, automatic security feature or modification to the vehicle (including any for disabled use) that might affect how it handles or operates. 5.3 You must check the driver's seat and the mirror positions (which may have been moved) when you reclaim the vehicle. 5.4 The customer warrants that he/she is the owner of the vehicle or has the power to deal with the vehicle as if he/she was not its owner. 5.5 If at the end of the parking period the vehicle does not start, we may attempt to start the vehicle using an anti-surge starter pack. If you do not want us to do this, you will need to tell us in advance. We will not be responsible for any damage caused by this attempt. 5.6 You must ring us at least 25-30 minutes before your drop off time to let us know you will be arriving. You must also ring us once you have collected your baggage from the airport (Roughly 25 minutes before your pick up time). If you are late for your pick up/ drop off and miss your booked time slot. It might take us between 2-3 hours to cater to you. 5.7 Our parking facility is located between 8 - 10 miles from Gatwick airport. You must allow at-least 25 - 30 minutes (Might be longer during peak hours and busy periods) for your car to be picked up/ dropped off. 6-Reclaiming the vehicle and lost receipts 6.1 You must produce the receipt or ticket we have provided when you reclaim the vehicle. If you lose the receipt, or ticket, we will need proof of your and the vehicle owners identity and we may make other enquiries we think are reasonable. Failure to produce the receipt or ticket will delay your departure. 6.2 If you realise that the receipt or ticket has been lost or stolen, you should let us know immediately and send us an email with your name, address and booking reference. This should tell us not to release the vehicle until you return. 6.4 If your vehicle is not collected on the booked date and time, an extra charge of £10 per day will be payable on collection. 7- Complaints procedure 7.1 Claims for damage will not be considered unless reported to a Holiday Meet and Greet Representatives immediately on the return of the vehicle. Claims for damage will not be considered once the car has left our care and control. Customers must take pictures of the damaged part without moving the vehicle in the presence of our staff member. It is customer's responsibility to take the pictures or collect evidence if a new damage is spotted. 7.2 If you encounter a problem, please put your issues in writing within 10 days of your return date including as much detail as possible. 7.5 You can send us complaints by email we will endeavour to reply within 25 working days upon receipt of your complaint. 8- Moving the vehicle 8.1 Please note that the company reserves the right to move the vehicle within or outside our parking sites if we consider it necessary in emergencies or for the efficient arrangement of our parking facilities at our sites. Your car can be driven for up to maximum of 35-40 miles for this purpose if required. 9- Parking Facilities Features PARKING FACILITY 1: Hardstanding, 24 hour CCTV monitoring, planning permission and Park mark award (expired but can be renewed). (All year use) PARKING FACILITY 2: Gated, 24 hour CCTV monitoring, Hardstanding, planning permission in process. (All year use) PARKING FACILITY 3: A field with temporary planning permission each year, 24 hour manned patrolling, it can only be used temporarily as an overflow car park in peak holiday season. If your vehicle returned dirty due to parking in the field then we will provide free car wash but in peak summers it mostly stays dry. We will clean your car at one of our facility before returning it you or pay you to get it cleaned from a place of your choice. (Used only in peak holiday season) Car cleaning refund; £12 for normal size, £15 for large size vehicles. 10-General 9.1 If you have a disability and need special help please let us know when you make your booking. 9.2 If any provision of these terms is found by any court to be wholly or partly illegal, invalid or unenforceable, unfair or unreasonable then it shall be deemed servable from the remaining provisions which will continue in full force and effect. 9.3 These terms are governed by the laws of the United Kingdom and Wales and are subject to the exclusive jurisdiction of the English Courts 11- Definitions 10.1 We - Holiday Meet and Greet ltd. 10.2 You - the customer whose name appears on the booking confirmation whether or not that person made the booking or is the vehicle owner. 10.3 Vehicle - the vehicle details of which appear on the booking confirmation. 10.4 Administration Address � Holiday Meet And Greet Ltd, Unit 5, 33 Queen Street, Horsham, RH13 5AA. 10.5 Parking Period - the parking period inclusive of the dates shown on the booking confirmation. Full arrival instructions will be given to you on the confirmation email.Full return instructions will be issued by the driver on collection of the vehicle.Full MAP NAV instructions will be given to you on the confirmation email. |
Avon House 435 Stratford Road Shirley B90 4AA
0203 289 5677
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