Gatwick Parking Deals

Full arrival instructions will be given to you on the confirmation email.

Full return instructions will be issued by the driver on collection of the vehicle.

Full MAP NAV instructions will be given to you on the confirmation email.

Full arrival instructions will be given to you on the confirmation email.

Full return instructions will be issued by the driver on collection of the vehicle.

Full MAP NAV instructions will be given to you on the confirmation email.

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  1- Bookings and Services

  1.1  All bookings can be made through online booking or via telephone or e-mail. Online booking should be made at least 24 hours before your date of departure. If the time is less than 24 hours before the flight, then the booking can be made via telephone.

  1.2  We make every effort to ensure that collection and deliveries of vehicles are made at the requested time.  However we do not accept the responsibility for delay of its services, caused as a result of circumstances beyond our control such as traffic, congestion, delayed flights and security alerts.

  1.3  Service Provider reserves the right to refuse any booking made through the website or from our consolidators if the payment is declined ( either by the customer or the consolidator) or due to any other issues.

  1.4  Best Meet and Greet Gatwick reserve the right not to accept or fulfil a booking.

   

  2   – Payments and prices

   

  2.1  If any payments are declined, Best Parking Gatwick reserve the right to refuse your booking however we will endeavour to call you prior to your booking date to process payment.

  2.2  Extended stays with or without prior notification, will be charged on the return of the vehicle.

  2.3  Full payment must be made prior to commencement of the booking.

  2.4  If you fail to cancel a booking and the booking start time has passed no refund will be given.

  2.5  All prices are quoted in the UK pounds sterling including VAT. It will be the price confirmed at the time of making your booking no matter what prices we may quote elsewhere or in any promotional offer.

  3- Cancellation and Curtailment

  3.1  Please refer to Mobit Airport Parking's terms for cancellation & amendments.

  3.2  Any customer wishing to curtail length of stay for a service once that service has commenced will be liable to pay the fee for the whole service booked

  4- Our responsibilities, Liabilities and Exclusions

  4.1  Our Insurance covers our Legal Liabilities.

  4.2  Vehicles and Contents are left at Owners risk whilst the vehicle is parked.

  4.3  Claims for damage will not be considered unless reported to a Best Parking Gatwick Representatives immediately on the return of the vehicle. Claims for damage will not be considered once the car has left our care and control.

  4.4  Please note that small stone chips, minor dents, dings, minor scratches including those on alloy wheels are excluded from the inspection as they are considered to be part of normal driving conditions. All cars get a second inspection at our base in the presence of 3 different examiners.

  4.5  Best Meet and Greet Gatwick accepts no liability for any loss or damage howsoever caused unless proved to be caused by the negligence, wilful act or default or breach of statutory duty of the employees of Best Parking Gatwick. In the event of damages being claimed the amount payable shall not exceed 100 per claim. All damages on a single vehicle will be counted as one claim. In the event that your vehicle needs to be repaired as a result of our negligence, it must be carried out by our own approved garage/workshop. It will be your responsibility to deliver and collect the car from the garage at your own cost. We will not authorise or agree for any works to be carried out by dealerships even in the event of the vehicle forgoing its warranty. Nothing in these terms excludes or limits Best Parking Gatwick liability for death or personal injury caused by the negligence of one of its employees. Best Parking Gatwick will not accept liability for damage arising from circumstances beyond its control including acts of God, acts of nature, terrorism, war, riots, flooding, damage by vandals, criminal activity.

  4.6  Any indirect loss as a result of damage or loss to the vehicle (such as loss of earnings) is not coved.

  4.7  We accept no liability for mechanical, structural or electrical failure of any part of your vehicle including windscreens, alarms, immobilisers, glass, flat batteries, tyres and wheels howsoever caused.

  4.8  We accept no liability for any faulty car keys, alarm fobs, house or other keys left on the key ring. You must ensure you leave the drivers with the right keys, alarm fobs and instructions to start your vehicle.

  5- Customer responsibilities

  5.1  You must ensure that, at the beginning and end of the parking period, the vehicle is in a legal and roadworthy condition for driving on public roads. You must not leave any dangerous, toxic or illegal substances in the vehicle. You will be held liable for any fines, liabilities and consequential loss we incur from a failure to do this. Best Parking Gatwick reserves the right to refuse your vehicle on the day and no refund will be given.

  5.2  You must let us know about any vehicle immobiliser, automatic security feature or modification to the vehicle (including any for disabled use) that might affect how it handles or operates.

  5.3  You must check the driver's seat and the mirror positions (which may have been moved) when you reclaim the vehicle.

  5.4  The customer warrants that he/she is the owner of the vehicle or has the power to deal with the vehicle as if he/she was not its owner.

  5.5  If at the end of the parking period the vehicle does not start, we may attempt to start the vehicle using an anti-surge starter pack. If you do not want us to do this, you will need to tell us in advance. We will not be responsible for any damage caused by this attempt.

  6-Vehicle Reclaim on your return and lost receipts

  6.1  You must produce the receipt or ticket we have provided when you reclaim the vehicle. If you lose the receipt, or ticket, we will need proof of your and the vehicle owners identity and we may make other enquiries we think are reasonable. Failure to produce the receipt or ticket will delay your departure. Well charge Pounds10 admin fee.

  6.2  If you realise that the receipt or ticket has been lost or stolen, you should let us know immediately and send us an email with your name, address and booking reference. This should tell us not to release the vehicle until you return.

  6.3  We may refuse to return your keys to you if we believe either that you are not fit to drive or that the vehicle is not in a legal or roadworthy condition.

  6.4  If your vehicle is not collected on the booked date and time, an extra charge of Pounds10 per day will payable on collection

   

  7- Moving the vehicle

  7.1  Please note that the company reserves the right to move the vehicle within or outside the car parks if we consider it necessary in emergencies or for the efficient arrangement of our parking facilities at our car parks. Your car can be driven for up to maximum of 25 miles for this purpose if required.

   

  8- General

  8.1  If you have a disability and need special help please let us know when you make your booking.

  8.2  If any provision of these terms is found by any court to be wholly or partly illegal, invalid or unenforceable, unfair or unreasonable then it shall be deemed severable from the remaining provisions which will continue in full force and effect.

  8.3  These terms are governed by the laws of the United Kingdom and Wales and are subject to the exclusive jurisdiction of the English Courts

   

  9- Complaints

  9.1  Claims for damage will not be considered unless reported to a Best Parking Gatwick Representatives immediately on the return of the vehicle. Claims for damage will not be considered once the car has left our care and control.

  9.2  If you encounter a problem, please put your issues in writing within 5 days of your return date including as much detail as possible.

  9.3  All complaints must be sent in writing to us via Mobit Airport Parking. We will endeavor to reply you within 5-10 working days upon receipt of your complaint.

Full arrival instructions will be given to you on the confirmation email.

Full return instructions will be issued by the driver on collection of the vehicle.

Full MAP NAV instructions will be given to you on the confirmation email.

Terms & Conditions

Please read these Terms and Conditions carefully before handing over your keys. We’ve tried to make them short and as easy to read and understand as possible.

1.   Your rights and responsibilities:

a) Please refer to the email you receive from us acknowledging your booking for details of collection and delivery procedures. It is important that you follow these closely. If in doubt call 07751 209698 for assistance.
b) Make sure your vehicle is in a roadworthy, safe and legal condition with full insurance, road tax and MOT.
c) the airport, or your hotel (as the case may be) you must:
• remove your luggage and any personal possessions which you may need for your trip from your vehicle. Your personal possessions and luggage are your responsibility at all times.
• present your email confirmation (or quote your booking reference) to our representative (or hotel reception), check and sign our booking confirmation form and hand over your vehicle keys. Please remove house keys etc. Tell us about any non-standard vehicle immobiliser or security features.
d) On your return to the UK please follow the procedures referred to in paragraph 1 a) above. Then, once you have made contact with our representative, you must:
• produce your copy of the booking confirmation form . You may be asked for proof of identity. We may refuse to hand over the vehicle if you can not establish to our reasonable satisfaction that you are entitled to it.
• pay any supplementary parking charge due (see 2 b) below).
• inspect your vehicle and report any damage to our representative before you leave. Failure to do so may prejudice subsequent claims.

2. Our rights and responsibilities:

a) We will take all reasonable care of your vehicle for the period you have booked and paid for, starting from when you give us your keys

b) If you park for longer than the period you have booked for, we will charge you for the extra days at the full daily price that applies at the time and if you have not claimed your vehicle within a reasonable time after the end of your booked period or contacted us to agree a new arrangement we can regard your vehicle as having been abandoned. We may then make arrangements for its disposal to cover our costs (but we will take reasonable steps to contact you before doing so) in accordance with the Torts (Interference with Goods) Act 1977. There are no refunds for early returns.

c) We may retain your vehicle until you have paid the full amount due.
d) Although we will generally keep your car at the same secure compound for the duration of the booking period we may move vehicles if we need to and reserve the right to move vehicles to our overflow car parks elsewhere in the vicinity. All our drivers are fully insured against any damage which may be caused to your vehicle on the public highway. Whilst your vehicle is in any of our compounds however, you must rely on your own vehicle insurance policy.

e) Notwithstanding paragraph 2 d) above, should we accept liability for any damage to your vehicle we reserve the right to have the repairs undertaken by our own contractors.

3. We are not responsible for the following;

a) Insurance cover for you, your vehicle, or its contents, except for your vehicle when being driven by our drivers on the public highway.
b) Damage to your vehicle, including windscreens, wing mirrors, aerials, punctures, wheel scuffs, chip marks, minor scratches and dents, mechanical or electrical failure, or other events beyond our control, or any loss or theft of or damage to the vehicle’s contents unless such damage loss or theft arises as a result of our failure to meet our contractual obligations to you.
c) Matters that are covered by your car, holiday, household, motor or any other more specific insurance. You must look to that cover for protection in the first instance.
d) The direct or indirect consequences of force majeure, terrorism, catastrophe, adverse weather, industrial action, cancellation of flights, loss of baggage, traffic conditions, vandalism, failure of third parties to comply with their obligations to you (whether contractual statutory or otherwise) or criminal activity of any description.
e) Any natural deterioration in the vehicle’s condition while it is with us.
f) Property left unattended in your vehicle, on our site or in courtesy vehicles and trailers.
g) Any consequential (indirect) losses including but not limited to the cost of car hire hotels meals or other expenses incurred by you.
h) Delays due to wrong information on the booking form.
Despite the above, we will always accept liability for death or injury caused by our negligence. If any other loss or damage is suffered by you as a result of our negligence then we will accept liability for the loss or damage which flows directly from that negligence and which is a reasonably foreseeable consequence of it. The terms and conditions above do not affect this or your rights and remedies in the event of any deliberate act or omission by any member of our staff.

4. Cancellation

Please Refer to Cancellation policy of Mobit Airport Parking. 

Full arrival instructions will be given to you on the confirmation email.

Full return instructions will be issued by the driver on collection of the vehicle.

Full MAP NAV instructions will be given to you on the confirmation email.

Please read these Terms and Conditions carefully before handing over your keys. We’ve tried to make them short and as easy to read and understand as possible.

1. Your rights and responsibilities:

1. Please refer to the email you receive from us acknowledging your booking for details of collection and delivery procedures. It is important that you follow these closely. If in doubt call 01293 226110 for assistance.
2. Make sure your vehicle is in a roadworthy, safe and legal condition with full insurance, road tax and MOT.
3. On arrival at our car park, the airport, or your hotel (as the case may be) you must:
   • remove your luggage and any personal possessions which you may need for your trip from your vehicle. Your personal possessions and luggage are your responsibility at all times.
   • present your email confirmation (or quote your booking reference) to our representative (or hotel reception), check and sign our booking confirmation form and hand over your vehicle keys. Please remove house keys etc. Tell us about any non-standard vehicle immobiliser or security features.
4. On your return to the UK please follow the procedures referred to in paragraph 1 a) above. Then, once you have made contact with our representative, you must:
   • produce your copy of the booking confirmation form or the bar-coded card you were given when your car was left with us. You may be asked for proof of identity. We may refuse to hand over the vehicle if you can not establish to our reasonable satisfaction that you are entitled to it.
   • pay any supplementary parking charge due (see 2 b) below).
   • inspect your vehicle and report any damage to our representative before you leave. Failure to do so may prejudice subsequent claims.

2. Our rights and responsibilities:

1. We will take all reasonable care of your vehicle for the period you have booked and paid for, starting from when you give us your keys
2. If you park for longer than the period you have booked for, we will charge you for the extra days at the full daily price that applies at the time and if you have not claimed your vehicle within a reasonable time after the end of your booked period or contacted us to agree a new arrangement we can regard your vehicle as having been abandoned. We may then make arrangements for its disposal to cover our costs (but we will take reasonable steps to contact you before doing so) in accordance with the Torts (Interference with Goods) Act 1977. There are no refunds for early returns.
3. We may retain your vehicle until you have paid the full amount due.
4. Although we will generally keep your car at the same secure compound for the duration of the booking period we may move vehicles if we need to and reserve the right to move vehicles to our overflow car parks elsewhere in the vicinity. All our drivers are fully insured against any damage which may be caused to your vehicle on the public highway. Whilst your vehicle is in any of our compounds however, you must rely on your own vehicle insurance policy.
5. Notwithstanding paragraph 2 d) above, should we accept liability for any damage to your vehicle we reserve the right to have the repairs undertaken by our own contractors.

3. We are not responsible for the following :

1. Insurance cover for you, your vehicle, or its contents, except for your vehicle when being driven by our drivers on the public highway.
2. Damage to your vehicle, including windscreens, wing mirrors, aerials, punctures, wheel scuffs, chip marks, minor scratches and dents, mechanical or electrical failure, or other events beyond our control, or any loss or theft of or damage to the vehicle’s contents unless such damage loss or theft arises as a result of our failure to meet our contractual obligations to you.
3. Matters that are covered by your car, holiday, household, motor or any other more specific insurance. You must look to that cover for protection in the first instance.
4. The direct or indirect consequences of force majeure, terrorism, catastrophe, adverse weather, industrial action, cancellation of flights, loss of baggage, traffic conditions, vandalism, failure of third parties to comply with their obligations to you (whether contractual statutory or otherwise) or criminal activity of any description.
5. Any natural deterioration in the vehicle’s condition while it is with us.
6. Property left unattended in your vehicle, on our site or in courtesy vehicles and trailers.
7. Any consequential (indirect) losses including but not limited to the cost of car hire hotels meals or other expenses incurred by you.
8. Delays due to wrong information on the booking form.
   Despite the above, we will always accept liability for death or injury caused by our negligence. If any other loss or damage is suffered by you as a result of our negligence then we will accept liability for the loss or damage which flows directly from that negligence and which is a reasonably foreseeable consequence of it. The terms and conditions above do not affect this or your rights and remedies in the event of any deliberate act or omission by any member of our staff.

4. Privacy

We collect and record information about you to enable us to provide you with the best possible service, and to enable us to process your booking. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998.
We will not use this information to contact you for marketing purposes, should you ask us not to do so and we will not share your information with any other organisations.
If you have any questions/comments about privacy or if you wish to know what information we hold about you please email us at info@gatwickparking.net. If you find any inaccuracies we will do our best to delete or correct them promptly.

5. Prices

We do adjust our prices from time to time. We recommend you visit our web site for the most up-to-date prices. All prices include VAT at the current rate.

6. Cancellation

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have 14 days to cancel your booking, starting from the day after we confirm it. If you cancel within that period you will be refunded all charges that you have paid to us unless you cancel after the booking period begins (i.e. at any time after the pre-booked arrival time or (in relation to the “meet and greet” service) after we dispatch our driver to come and collect your vehicle from you, if sooner) in which case you will remain liable for our charges for each day or part day from then up to and including the date when cancellation takes effect. We will still accept cancellations after the expiry of this 14 day period, provided at least 48 hours’ notice is given, but a £10.00 administration charge may then be levied and deducted from the refunded amount. Bookings cancelled after expiry of the 14 day period and less than 48 hours before the booking period begins will be charged in full.
Cancellations should be made, preferably by email to Lgwparking@gmail.com. You must include your full name, booking reference, start date and time of the booking you wish to cancel.

7. Restricted vehicles

We can accept some non standard sized vehicles such as mobile homes, lorries, military or commercial vehicles, caravans and trailers but only by special prior arrangement. Additional charges will apply to all vehicles which do not fit in a standard size parking bay. Please contact us in advance for details.
We regret that we may not be able to accept vehicles which have been specially adapted to meet the needs of disabled users. Please contact us in advance to check this if you are in any doubt.

Full arrival instructions will be given to you on the confirmation email.

Full return instructions will be issued by the driver on collection of the vehicle.

Full MAP NAV instructions will be given to you on the confirmation email.

B   Bookings & services

• Bookings through our website or Consolidators are deemed to be made when final confirmation of the booking has been sent via e-mail. All terms and conditions are deemed to have been accepted at the point confirmation is made.
• We advise you to arrive at car park at least 30 minutes prior to check in time with your airline. In normal road conditions it can take up to 15 minutes for our chauffeurs to reach terminals, however we cannot be held liable if bad traffic causes you to miss your flight or any other loss.
• All reservations are non-transferable either from you to someone else or between different car parks.
• The booking you make is valid only for the times, dates, price and terminal specified in your booking and Quotes are valid at the time of booking only.
• If you are late by 30 days from the fixed exit date to collect your vehicle you need to inform us by email providing all the details required by us. Contact our customer services team in such an event.
• We will deem the vehicle to have been abandoned in such circumstances, providing we serve not less than 30 days notice. We shall be entitled to remove and sell the vehicle and deduct from the proceeds both our reasonable handling expenses and any unpaid sums for days in which the car has been in the car park calculated at the tariff of your chosen service. We will send the balance amount by cheque.
• When you return to collect your car we will pay for up to 15 minutes in the airport terminal collection car park, so it is important that you call us when you are almost ready to collect your car. If you go over 15 minutes you will be required to pay the airports standard fee in order to exit the car park.
• We do our best to ensure that collections and deliveries of the vehicle are made at the requested times. We do not accept any responsibility for delays of its service, caused as a result of circumstances beyond our control, such as traffic congestion, delayed flights, road accidents, security alerts, severe weather conditions, luggage delays and immigration delays.
• All services are subject to availability.

Pa  Payment

• You must ensure that the credit or debit card you are using is your own (or, subject to our agreement, if it is a third party's you have their express authorisation, to use their credit or debit card) and that sufficient funds are available to cover the cost of the arrangements which you book with us.
• Increased duration of the stay will be debited from the clients account and payment collected prior to the return of the vehicle. Any extended days will be charged at a daily rate of £20.00.,
• Full payment of booked service is due prior to the commencement of the service
• If your return time passes midnight from your actual paid booking date, and your car needs to be delivered after midnight, a additional charge of £25.00 is applied.

C     Cancellation & Amendments

• Easy Parking Heathrow terms are applicable for any cancellations and amendments prior to departure.
• Any customer wishing to curtail length of stay for a service once that service has commenced will be liable to pay the fee for the whole service booked
• Any alterations made during the duration of stay will incur a charge of £10 for each and every amendment made. All amendments must be sent via email.

 Liabilities:

• Your vehicle must be taxed and comply with the Road Traffic Act 1988. This is deemed by us to be the case for the whole duration while the vehicle is in our possession. Any liabilities occurred by Our Company as a result of the client's vehicle not complying with the Road Traffic Act, the Customer will be held responsible for all costs/liabilities incurred by the Company.
• We cannot accept liability for any mechanical, electrical or structural failure of any part of your vehicle including Windscreens, Glass, Tyres, Alarms, Immobilizers, Flat-Batteries, and Wheels etc.
• We will not be held responsible for any deterioration in the condition of the vehicle while in our keeping.
• We accept no liability for any faulty cars, alarm fobs, house or any other keys or valuables which are left on the key ring or inside the vehicle.
• We require customers to have a spare key to the vehicle which they take with them.
• Any claims for damages must be reported immediately to our staff immediately on delivery of the car to the airport.
• Any claims will not be considered if reported after the vehicle has been returned to your possession and there is a delay in reporting any claims that cannot be verified by our staff.
• In the event that the vehicle dose not starts due to a flat battery, we reserve the right to charge for our time in attempting to start the vehicle. We will not be held responsible for any consequences that may result as a direct result of us having to jump-start your vehicle.
• In the event that your vehicle needs to be repaired as result of our negligence, it must be carried out by our own approved organisation. It will be your responsibility to deliver and collect the car from the garage at your own cost. We will not authorise or agree for any works to be carried out by dealerships even in the event of the vehicle forgoing its warranty.
• During certain busy periods or lengthy periods of stay, your car may be parked in any one of our Secondary Secure Compounds which could be up to 15 miles away (one way), depending which terminal you have dropped your vehicle off. Please note the security level at these secondary compounds may not be at the same level as the main compound.
• We will not be offering any other vehicle as a substitute (courtesy vehicle) while your vehicle is in repair.
• We cannot generate the safety of vehicle nor their contents. Also the car parks are open-air surface compound.
• We cannot accept liability for damage to the vehicles or other property arising from acts of God or natural causes/disasters or any causes beyond our control.
• Easy Parking Heathrow Service Operator accepts no liability if you lose your Return Receipt and this is presented to the Company by a third party who uses it fraudulently to take the delivery of your vehicle.
• Once you have made the booking, the terms which apply are those which were on the website at the time of booking. Please do not assume that the terms which applied on one occasion when you booked a service from us will continue to apply when you next book.
• Easy Parking Heathrow Service Operator will not accept any liability for your vehicle if you opt for car wash and any old dents and scratches becomes visible after valeting.
• The customer must assure that he/she is the owner of the car or has the power to deal with the car as if he/she were its owner.
• It is the Customer's prime responsibility to display a valid tax disc and comply with the Road Traffic Act. The customer is responsible for any fines, liabilities and consequential loss we incur from a failure to do this. We reserve the right to refuse your vehicle on the day and no refund will be given.

Full arrival instructions will be given to you on the confirmation email.

Full return instructions will be issued by the driver on collection of the vehicle.

Full MAP NAV instructions will be given to you on the confirmation email.

B        Bookings & services

• Bookings through our website or Consolidators are deemed to be made when final confirmation of the booking has been sent via e-mail. All terms and conditions are deemed to have been accepted at the point confirmation is made.
• We advise you to arrive at car park at least 30 minutes prior to check in time with your airline. In normal road conditions it can take up to 15 minutes for our chauffeurs to reach terminals, however we cannot be held liable if bad traffic causes you to miss your flight or any other loss.
• All reservations are non-transferable either from you to someone else or between different car parks.
• The booking you make is valid only for the times, dates, price and terminal specified in your booking and Quotes are valid at the time of booking only.
• If you are late by 30 days from the fixed exit date to collect your vehicle you need to inform us by email providing all the details required by us. Contact our customer services team in such an event.
• We will deem the vehicle to have been abandoned in such circumstances, providing we serve not less than 30 days notice. We shall be entitled to remove and sell the vehicle and deduct from the proceeds both our reasonable handling expenses and any unpaid sums for days in which the car has been in the car park calculated at the tariff of your chosen service. We will send the balance amount by cheque.
• When you return to collect your car we will pay for up to 15 minutes in the airport terminal collection car park, so it is important that you call us when you are almost ready to collect your car. If you go over 15 minutes you will be required to pay the airports standard fee in order to exit the car park.
• We do our best to ensure that collections and deliveries of the vehicle are made at the requested times. We do not accept any responsibility for delays of its service, caused as a result of circumstances beyond our control, such as traffic congestion, delayed flights, road accidents, security alerts, severe weather conditions, luggage delays and immigration delays.
• All services are subject to availability.

Pa  Payment

• You must ensure that the credit or debit card you are using is your own (or, subject to our agreement, if it is a third party's you have their express authorisation, to use their credit or debit card) and that sufficient funds are available to cover the cost of the arrangements which you book with us.
• Increased duration of the stay will be debited from the clients account and payment collected prior to the return of the vehicle. Any extended days will be charged at a daily rate of £20.00.,
• Full payment of booked service is due prior to the commencement of the service
• If your return time passes midnight from your actual paid booking date, and your car needs to be delivered after midnight, a additional charge of £25.00 is applied.

C     Cancellation & Amendments

• Easy Parking Heathrow terms are applicable for any cancellations and amendments prior to departure.
• Any customer wishing to curtail length of stay for a service once that service has commenced will be liable to pay the fee for the whole service booked
• Any alterations made during the duration of stay will incur a charge of £10 for each and every amendment made. All amendments must be sent via email.

 L    Liabilities:

• Your vehicle must be taxed and comply with the Road Traffic Act 1988. This is deemed by us to be the case for the whole duration while the vehicle is in our possession. Any liabilities occurred by Our Company as a result of the client's vehicle not complying with the Road Traffic Act, the Customer will be held responsible for all costs/liabilities incurred by the Company.
• We cannot accept liability for any mechanical, electrical or structural failure of any part of your vehicle including Windscreens, Glass, Tyres, Alarms, Immobilizers, Flat-Batteries, and Wheels etc.
• We will not be held responsible for any deterioration in the condition of the vehicle while in our keeping.
• We accept no liability for any faulty cars, alarm fobs, house or any other keys or valuables which are left on the key ring or inside the vehicle.
• We require customers to have a spare key to the vehicle which they take with them.
• Any claims for damages must be reported immediately to our staff immediately on delivery of the car to the airport.
• Any claims will not be considered if reported after the vehicle has been returned to your possession and there is a delay in reporting any claims that cannot be verified by our staff.
• In the event that the vehicle dose not starts due to a flat battery, we reserve the right to charge for our time in attempting to start the vehicle. We will not be held responsible for any consequences that may result as a direct result of us having to jump-start your vehicle.
• In the event that your vehicle needs to be repaired as result of our negligence, it must be carried out by our own approved organisation. It will be your responsibility to deliver and collect the car from the garage at your own cost. We will not authorise or agree for any works to be carried out by dealerships even in the event of the vehicle forgoing its warranty.
• During certain busy periods or lengthy periods of stay, your car may be parked in any one of our Secondary Secure Compounds which could be up to 15 miles away (one way), depending which terminal you have dropped your vehicle off. Please note the security level at these secondary compounds may not be at the same level as the main compound.
• We will not be offering any other vehicle as a substitute (courtesy vehicle) while your vehicle is in repair.
• We cannot generate the safety of vehicle nor their contents. Also the car parks are open-air surface compound.
• We cannot accept liability for damage to the vehicles or other property arising from acts of God or natural causes/disasters or any causes beyond our control.
• Easy Parking Heathrow Service Operator accepts no liability if you lose your Return Receipt and this is presented to the Company by a third party who uses it fraudulently to take the delivery of your vehicle.
• Once you have made the booking, the terms which apply are those which were on the website at the time of booking. Please do not assume that the terms which applied on one occasion when you booked a service from us will continue to apply when you next book.
• Easy Parking Heathrow Service Operator will not accept any liability for your vehicle if you opt for car wash and any old dents and scratches becomes visible after valeting.
• The customer must assure that he/she is the owner of the car or has the power to deal with the car as if he/she were its owner.
• It is the Customer's prime responsibility to display a valid tax disc and comply with the Road Traffic Act. The customer is responsible for any fines, liabilities and consequential loss we incur from a failure to do this. We reserve the right to refuse your vehicle on the day and no refund will be given.

Full arrival instructions will be given to you on the confirmation email.

Full return instructions will be issued by the driver on collection of the vehicle.

Full MAP NAV instructions will be given to you on the confirmation email.

Bookings & services

• Bookings through our website or Consolidators are deemed to be made when final confirmation of the booking has been sent via e-mail. All terms and conditions are deemed to have been accepted at the point confirmation is made.
• We advise you to arrive at car park at least 30 minutes prior to check in time with your airline. In normal road conditions it can take up to 15 minutes for our chauffeurs to reach terminals, however we cannot be held liable if bad traffic causes you to miss your flight or any other loss.
• All reservations are non-transferable either from you to someone else or between different car parks.
• The booking you make is valid only for the times, dates, price and terminal specified in your booking and Quotes are valid at the time of booking only.
• If you are late by 30 days from the fixed exit date to collect your vehicle you need to inform us by email providing all the details required by us. Contact our customer services team in such an event.
• We will deem the vehicle to have been abandoned in such circumstances, providing we serve not less than 30 days notice. We shall be entitled to remove and sell the vehicle and deduct from the proceeds both our reasonable handling expenses and any unpaid sums for days in which the car has been in the car park calculated at the tariff of your chosen service. We will send the balance amount by cheque.
• When you return to collect your car we will pay for up to 15 minutes in the airport terminal collection car park, so it is important that you call us when you are almost ready to collect your car. If you go over 15 minutes you will be required to pay the airports standard fee in order to exit the car park.
• We do our best to ensure that collections and deliveries of the vehicle are made at the requested times. We do not accept any responsibility for delays of its service, caused as a result of circumstances beyond our control, such as traffic congestion, delayed flights, road accidents, security alerts, severe weather conditions, luggage delays and immigration delays.
• All services are subject to availability.

Pa  Payment

• You must ensure that the credit or debit card you are using is your own (or, subject to our agreement, if it is a third party's you have their express authorisation, to use their credit or debit card) and that sufficient funds are available to cover the cost of the arrangements which you book with us.
• Increased duration of the stay will be debited from the clients account and payment collected prior to the return of the vehicle. Any extended days will be charged at a daily rate of £20.00.,
• Full payment of booked service is due prior to the commencement of the service
• If your return time passes midnight from your actual paid booking date, and your car needs to be delivered after midnight, a additional charge of £25.00 is applied.

C     Cancellation & Amendments

• Easy Parking Heathrow terms are applicable for any cancellations and amendments prior to departure.
• Any customer wishing to curtail length of stay for a service once that service has commenced will be liable to pay the fee for the whole service booked
• Any alterations made during the duration of stay will incur a charge of £10 for each and every amendment made. All amendments must be sent via email.

 Liabilities:

• Your vehicle must be taxed and comply with the Road Traffic Act 1988. This is deemed by us to be the case for the whole duration while the vehicle is in our possession. Any liabilities occurred by Our Company as a result of the client's vehicle not complying with the Road Traffic Act, the Customer will be held responsible for all costs/liabilities incurred by the Company.
• We cannot accept liability for any mechanical, electrical or structural failure of any part of your vehicle including Windscreens, Glass, Tyres, Alarms, Immobilizers, Flat-Batteries, and Wheels etc.
• We will not be held responsible for any deterioration in the condition of the vehicle while in our keeping.
• We accept no liability for any faulty cars, alarm fobs, house or any other keys or valuables which are left on the key ring or inside the vehicle.
• We require customers to have a spare key to the vehicle which they take with them.
• Any claims for damages must be reported immediately to our staff immediately on delivery of the car to the airport.
• Any claims will not be considered if reported after the vehicle has been returned to your possession and there is a delay in reporting any claims that cannot be verified by our staff.
• In the event that the vehicle dose not starts due to a flat battery, we reserve the right to charge for our time in attempting to start the vehicle. We will not be held responsible for any consequences that may result as a direct result of us having to jump-start your vehicle.
• In the event that your vehicle needs to be repaired as result of our negligence, it must be carried out by our own approved organisation. It will be your responsibility to deliver and collect the car from the garage at your own cost. We will not authorise or agree for any works to be carried out by dealerships even in the event of the vehicle forgoing its warranty.
• During certain busy periods or lengthy periods of stay, your car may be parked in any one of our Secondary Secure Compounds which could be up to 15 miles away (one way), depending which terminal you have dropped your vehicle off. Please note the security level at these secondary compounds may not be at the same level as the main compound.
• We will not be offering any other vehicle as a substitute (courtesy vehicle) while your vehicle is in repair.
• We cannot generate the safety of vehicle nor their contents. Also the car parks are open-air surface compound.
• We cannot accept liability for damage to the vehicles or other property arising from acts of God or natural causes/disasters or any causes beyond our control.
• Easy Parking Heathrow Service Operator accepts no liability if you lose your Return Receipt and this is presented to the Company by a third party who uses it fraudulently to take the delivery of your vehicle.
• Once you have made the booking, the terms which apply are those which were on the website at the time of booking. Please do not assume that the terms which applied on one occasion when you booked a service from us will continue to apply when you next book.
• Easy Parking Heathrow Service Operator will not accept any liability for your vehicle if you opt for car wash and any old dents and scratches becomes visible after valeting.
• The customer must assure that he/she is the owner of the car or has the power to deal with the car as if he/she were its owner.
• It is the Customer's prime responsibility to display a valid tax disc and comply with the Road Traffic Act. The customer is responsible for any fines, liabilities and consequential loss we incur from a failure to do this. We reserve the right to refuse your vehicle on the day and no refund will be given.

Full arrival instructions will be given to you on the confirmation email.

Full return instructions will be issued by the driver on collection of the vehicle.

Full MAP NAV instructions will be given to you on the confirmation email.

Terms & Conditions

Please read these Terms and Conditions carefully before handing over your keys. We’ve tried to make them short and as easy to read and understand as possible.

1.   Your rights and responsibilities:

a) Please refer to the email you receive from us acknowledging your booking for details of collection and delivery procedures. It is important that you follow these closely. If in doubt call 07751 209698 for assistance.
b) Make sure your vehicle is in a roadworthy, safe and legal condition with full insurance, road tax and MOT.
c) the airport, or your hotel (as the case may be) you must:
• remove your luggage and any personal possessions which you may need for your trip from your vehicle. Your personal possessions and luggage are your responsibility at all times.
• present your email confirmation (or quote your booking reference) to our representative (or hotel reception), check and sign our booking confirmation form and hand over your vehicle keys. Please remove house keys etc. Tell us about any non-standard vehicle immobiliser or security features.
d) On your return to the UK please follow the procedures referred to in paragraph 1 a) above. Then, once you have made contact with our representative, you must:
• produce your copy of the booking confirmation form . You may be asked for proof of identity. We may refuse to hand over the vehicle if you can not establish to our reasonable satisfaction that you are entitled to it.
• pay any supplementary parking charge due (see 2 b) below).
• inspect your vehicle and report any damage to our representative before you leave. Failure to do so may prejudice subsequent claims.

2. Our rights and responsibilities:

a) We will take all reasonable care of your vehicle for the period you have booked and paid for, starting from when you give us your keys

b) If you park for longer than the period you have booked for, we will charge you for the extra days at the full daily price that applies at the time and if you have not claimed your vehicle within a reasonable time after the end of your booked period or contacted us to agree a new arrangement we can regard your vehicle as having been abandoned. We may then make arrangements for its disposal to cover our costs (but we will take reasonable steps to contact you before doing so) in accordance with the Torts (Interference with Goods) Act 1977. There are no refunds for early returns.

c) We may retain your vehicle until you have paid the full amount due.
d) Although we will generally keep your car at the same secure compound for the duration of the booking period we may move vehicles if we need to and reserve the right to move vehicles to our overflow car parks elsewhere in the vicinity. All our drivers are fully insured against any damage which may be caused to your vehicle on the public highway. Whilst your vehicle is in any of our compounds however, you must rely on your own vehicle insurance policy.

e) Notwithstanding paragraph 2 d) above, should we accept liability for any damage to your vehicle we reserve the right to have the repairs undertaken by our own contractors.

3. We are not responsible for the following;

a) Insurance cover for you, your vehicle, or its contents, except for your vehicle when being driven by our drivers on the public highway.
b) Damage to your vehicle, including windscreens, wing mirrors, aerials, punctures, wheel scuffs, chip marks, minor scratches and dents, mechanical or electrical failure, or other events beyond our control, or any loss or theft of or damage to the vehicle’s contents unless such damage loss or theft arises as a result of our failure to meet our contractual obligations to you.
c) Matters that are covered by your car, holiday, household, motor or any other more specific insurance. You must look to that cover for protection in the first instance.
d) The direct or indirect consequences of force majeure, terrorism, catastrophe, adverse weather, industrial action, cancellation of flights, loss of baggage, traffic conditions, vandalism, failure of third parties to comply with their obligations to you (whether contractual statutory or otherwise) or criminal activity of any description.
e) Any natural deterioration in the vehicle’s condition while it is with us.
f) Property left unattended in your vehicle, on our site or in courtesy vehicles and trailers.
g) Any consequential (indirect) losses including but not limited to the cost of car hire hotels meals or other expenses incurred by you.
h) Delays due to wrong information on the booking form.
Despite the above, we will always accept liability for death or injury caused by our negligence. If any other loss or damage is suffered by you as a result of our negligence then we will accept liability for the loss or damage which flows directly from that negligence and which is a reasonably foreseeable consequence of it. The terms and conditions above do not affect this or your rights and remedies in the event of any deliberate act or omission by any member of our staff.

4. Cancellation

Please Refer to Cancellation policy of Mobit Airport Parking. 

Full arrival instructions will be given to you on the confirmation email.

Full return instructions will be issued by the driver on collection of the vehicle.

Full MAP NAV instructions will be given to you on the confirmation email.

Full arrival instructions will be given to you on the confirmation email.

Full return instructions will be issued by the driver on collection of the vehicle.

Full MAP NAV instructions will be given to you on the confirmation email.

We reserve the right to changes terms without prior notice or consent. Your legal rights are not affected.

1- Bookings and Services

• 1.1 We confirm bookings made by email or on our website by issuing a booking reference
• 1.2 We confirm bookings made by phone by the operator giving you a booking reference.
• 1.3 All services and promotions are subject to availability.
• 1.4 Holiday Parking Gatwick reserve the right not to accept or fulfil a booking.

2 -Prices and payments

• 2.1 All prices are quoted in the UK pounds sterling including VAT. It will be the price confirmed at the time of making your booking no matter what prices we may quote elsewhere or in any promotional offer.
• 2.2 You can pay for the parking period using a permitted payment card when you make the booking.
• 2.3 Full payment of the booked service is due prior to commencement of the service.
• 2.4 Increased duration of the stay will be charged and payment collected prior to the return of the vehicle.
• 2.5 Holiday Parking Gatwick reserves the right to apply to the DVLA for names and address where the payment has not made.
• 2.7 For bookings within 0-3 hours before pickup you MUST call the office, bookings made 3-12 hours before pick up time an admin charge of Pounds20 will be added to our normal price, bookings made 12-24 hours before pick up time an admin charge of Pounds15 will be added to our normal price.

3- Cancellation and Curtailment

• 3.1 Please refer to Mobit Airport Parking's terms for cancellation & amendments.

4- Liabilities, Exclusion and Limits of Our responsibilities

• 4.1 Our Insurance covers our Legal Liabilities.
• 4.2 Vehicles and Contents are left at Owners risk whilst the vehicle is parked.
• 4.3 Claims for damage will not be considered unless reported to a Holiday Parking Gatwick Representatives immediately on the return of the vehicle. Claims for damage will not be considered once the car has left our care and control.
• 4.4 Please note that small stone chips, minor dents, dings, minor scratches including those on alloy wheels are excluded from the inspection as they are considered to be part of normal driving conditions. All cars get a second inspection at our base in the presence of 3 different examiners.
• 4.5 Holiday Parking Gatwick accepts no liability for any loss or damage howsoever caused unless proved to be caused by the negligence, wilful act or default or breach of statutory duty of the employees of Holiday Parking Gatwick. In the event of damages being claimed the amount payable shall not exceed �100 per claim. All damages on a single vehicle will be counted as one claim. In the event that your vehicle needs to be repaired as a result of our negligence, it must be carried out by our own approved garage/workshop. It will be your responsibility to deliver and collect the car from the garage at your own cost. We will not authorise or agree for any works to be carried out by dealerships even in the event of the vehicle forgoing its warranty. Nothing in these terms excludes or limits Holiday Parking Gatwick liability for death or personal injury caused by the negligence of one of its employees. Holiday Parking Gatwick will not accept liability for damage arising from circumstances beyond its control including acts of God, acts of nature, terrorism, war, riots, flooding, damage by vandals, criminal activity.
• 4.6 Any indirect loss as a result of damage or loss to the vehicle (such as loss of earnings) is not coved.
• 4.7 We accept no liability for mechanical, structural or electrical failure of any part of your vehicle including windscreens, alarms, immobilisers, glass, flat batteries, tyres and wheels howsoever caused.
• 4.8 We accept no liability for any faulty car keys, alarm fobs, house or other keys left on the key ring. You must ensure you leave the drivers with the right keys, alarm fobs and instructions to start your vehicle.

5- Customer responsibilities

• 5.1 You must ensure that, at the beginning and end of the parking period, the vehicle is in a legal and roadworthy condition for driving on public roads. You must not leave any dangerous, toxic or illegal substances in the vehicle. You will be held liable for any fines, liabilities and consequential loss we incur from a failure to do this. Holiday Parking Gatwick reserves the right to refuse your vehicle on the day and no refund will be given.
• 5.2 You must let us know about any vehicle immobiliser, automatic security feature or modification to the vehicle (including any for disabled use) that might affect how it handles or operates.
• 5.3 You must check the driver's seat and the mirror positions (which may have been moved) when you reclaim the vehicle.
• 5.4 The customer warrants that he/she is the owner of the vehicle or has the power to deal with the vehicle as if he/she was not its owner.
• 5.5 If at the end of the parking period the vehicle does not start, we may attempt to start the vehicle using an anti-surge starter pack. If you do not want us to do this, you will need to tell us in advance. We will not be responsible for any damage caused by this attempt.

6-Reclaiming the vehicle and lost receipts

• 6.1 You must produce the receipt or ticket we have provided when you reclaim the vehicle. If you lose the receipt, or ticket, we will need proof of your and the vehicle owners identity and we may make other enquiries we think are reasonable. Failure to produce the receipt or ticket will delay your departure. Well charge Pounds10 admin fee.
• 6.2 If you realise that the receipt or ticket has been lost or stolen, you should let us know immediately and send us an email with your name, address and booking reference. This should tell us not to release the vehicle until you return.
• 6.3 We may refuse to return your keys to you if we believe either that you are not fit to drive or that the vehicle is not in a legal or roadworthy condition.
• 6.4 If your vehicle is not collected on the booked date and time, an extra charge of Pounds10 per day will payable on collection

7- Complaints procedure

• 7.1 Claims for damage will not be considered unless reported to a Holiday Parking Gatwick Representatives immediately on the return of the vehicle. Claims for damage will not be considered once the car has left our care and control.
• 7.2 If you encounter a problem, please put your issues in writing within 10 days of your return date including as much detail as possible.
• 7.5 You can send us complaints by email at info@parkdirectgatwick.co.uk, by phoning 03335777088 or by writing to the Administration Address. We will endeavour to reply you within 5-10 working days upon receipt of your complaint.

8- Moving the vehicle

• 8.1 Please note that the company reserves the right to move the vehicle within or outside the car parks if we consider it necessary in emergencies or for the efficient arrangement of our parking facilities at our car parks. Your car can be driven for up to maximum of 25 miles for this purpose if required.

9-General

• 9.1 If you have a disability and need special help please let us know when you make your booking.
• 9.2 If any provision of these terms is found by any court to be wholly or partly illegal, invalid or unenforceable, unfair or unreasonable then it shall be deemed severable from the remaining provisions which will continue in full force and effect.
• 9.3 These terms are governed by the laws of the United Kingdom and Wales and are subject to the exclusive jurisdiction of the English Courts

10- Definitions

• 10.1 We - Holiday Parking Gatwick.
• 10.2 You - the customer whose name appears on the booking confirmation whether or not that person made the booking or is the vehicle owner.
• 10.3 Vehicle - the vehicle details of which appear on the booking confirmation.
• 10.5 Parking Period - the parking period inclusive of the dates shown on the booking confirmation.
  

Full arrival instructions will be given to you on the confirmation email.

Full return instructions will be issued by the driver on collection of the vehicle.

Full MAP NAV instructions will be given to you on the confirmation email.