It is very important for our customers to provide us right information about your departure and arrival at the airport. Please check your flight timing and give parking providers enough time to proceed with the parking procedure before check-in. Don’t forget to enter your airport arrival time instead of flight time.
Please check your flight status and allow your parking provider enough time prior to check-in.
No, there is no need to use a shuttle. You have to drive straight to the terminal and handover your car to your company appointed chauffeur for parking.
Yes, please contact us at 0203 289 5677 during our office hours to make a booking.
If parking providers have space, then they will definitely help you with a solution for your parking problem. It may carry additional charges.
Get cheap Stansted parking deals with exclusive 5% discount with our weekly offer. Simply click to book our deals and avail the discounted amenity
You can choose among our monthly offers and compare airport parking deals Stansted. Put in your travel date and time for parking pick and drop to book cheaper deals.
1. DEFINITIONS
(a) The Company shall mean StanstedMeetandGreetParking.co.uk.
(b) 'Vehicle' shall mean the Vehicle which is received into the Company's care.
(c) The Company's representative' is a driver employed for the purposes of
meeting Customers and driving their cars to and from the airport.
2. THE COMPANY'S LIABILITY
Every effort is made by means of trained staff to collect and deliver
Customers' cars safely to and from the Airport. The Company assumes that the
Customer will retain the return instructions, numbered receipt for the car in a
safe place, ready to present on their return.
Accordingly the Company, its employees and agents;
(a) The Company will accept liability for defects to a Customer's vehicle,
which render the vehicle un-driveable where the same is proved, and to the
extent that it is proved, to be caused by their negligence. The Company will
provide a replacement vehicle up to, but not exceeding, a small people carrier,
equivalent to a Vauxhall Corsa type vehicle, provided the Customer is able to
arrange fully comprehensive insurance cover for the temporary replacement
vehicle, for the period the replacement vehicle is in the Customer's custody,
and until returned to the Company.
(b) In the event the Company accepts liability for defects to a Customer's
vehicle that remains driveable, only where the same is proved, and to the
extent that it is proved, to be caused by their negligence, the Company will
arrange for an independent engineer to contact the Customer to arrange for the
remedial work to be carried out by a repairer. It is a requirement that the
repairer provides a replacement vehicle, at the repairers expense, to the
Customer, for the duration of the repairs, and until the return of the
Customer's vehicle. The Customer shall be responsible for arranging insurance
cover for the vehicle provided by the repairer until such time as the
replacement vehicle has been returned to the repairer by the Customer.
(c) Cannot accept liability for damage to vehicles or other property arising
from acts of nature. Nor will the Company accept responsibility for damaged
windscreens or other glass.
(d) The Company does not accept responsibility for any mechanical or electrical
failure to vehicles whilst in its custody. Nor will the Company accept
responsibility for damaged wheels and/or damaged/punctured tyres, only where
the same is proved to be caused by their negligence.
(e) The Company does not accept responsibility for any damage or loss to the
vehicle caused by general wear & tear, lack of maintenance, neglect on the
owners behalf, or servicing and maintenance not to the manufacturers required
standards, however caused.
(f) Will accept liability in respect of the death or personal injury or loss or
damage to personal belongings sustained by the Customers and others only where
the same is proved and to the extent that it is proved to be caused by their
negligence.
(g) Cannot be held responsible if the Customer loses their return instructions,
numbered receipt, and this is presented to the Company by a third party who
uses it to fraudulently take delivery of the vehicle.
(h) Accept that vehicles are left with the Company entirely at the owner's
risk.
3. SECURITY OF VEHICLE AND CONTENTS
The Customer must ensure before releasing the vehicle that all windows are
closed and, so far as contents are concerned, anything of value must be
removed. Accordingly, it is a condition of acceptance that the Customer removes
all loose and valuable items as we cannot accept responsibility for their loss.
The Company accept no responsibility for any other keys handed over except the
vehicle key.
4. TIME OF DROP OFF / PICK UP
Customers are advised to allow sufficient journey time to arrive at the Airport
at the meeting time that has been designated to the Company. If the Customer is
running late they must call the Company at least 30 minutes prior to the booked
arrival time. The Company will then endeavour to re-book a new arrival time
subject to an additional cost of £20.00. If the Customer does not call the
Company and arrives after the booked arrival time the Company cannot guarantee
a driver will be available to meet the Customer.
The responsibility to arrive on time is the Customers and the Company can not
be held responsible for any costs, inconvenience incurred when not following
the instructions. Additional labour charges will be applied for failure to
follow our representatives instructions.
Labour charges will be calculated at 1.5 times our standard hourly wage of
£6.50 per hour, a minimum of one hour will be applied.
If for any reason the Customer misses their outbound flight they must contact
the Company immediately. At certain times the Company may not have driver's on
shift and so will return the vehicle as soon as is practically possible.
If the Customer's return flight is delayed, cancelled or altered in any way
they must inform us. This communication must be received as soon as possible.
The Company recommend at least 12 hours notice to avoid any delay upon return.
A re-booking fee of £40.00 is chargeable should the company incur additional
labour costs. The £40.00 charge may be reduced by 50% at the company's
discretion.
No responsibility is accepted for cost's or inconvenience incurred by the
Customer due to returning on any day or time other than that on the booking
form. On occasional days (some Bank Holidays etc.) the service of the Company
may not be available. On these occasions the Customer is wholly responsible to
make alternative arrangements to travel home, or stay over, and collect the
vehicle at a later date. If the Company agrees to releasing the vehicle on a "Non-Operational Day" then an additional fee is chargeable. This will not be
less than £250.00.
It is the Customer's responsibility to provide the Company with the correct
'pick up time'. This should be a minimum of 45 minutes after the scheduled
landing time, customers travelling with hand luggage only may allow a minimum
of 30 minutes. Incorrect pick up times will be treated as a flight alteration
and the additional charges detailed above will apply.
The Customer's vehicle will be ready for collection approximately 30 minutes
after their flight has landed. If for any reason the Customer experiences a
delay after landing they must contact the Company. The Company reserve the
right to charge a waiting fee of £10.00 per hour, or part thereof, if no
contact is received after one hour of landing. The Customer is required once
all baggage has been collected to contact the Company. A waiting fee of £10.00
per hour, or part thereof, will be charged if the vehicle is not collected
within 15 minutes from the time of the call.
Due to the parking restrictions imposed by Airports all customers are required
to pay the Short Term Car park charge on drop off and pick up.
5. COURTESY TO COMPANY STAFF
Customers must adhere to any instructions given by the Company staff or agents.
The Company reserves the right to refuse parking services to any persons who,
in their view, are causing, or may cause a risk or are rude or offensive to the
Company staff.
6. BOOKINGS, CONFIRMATIONS, PRICES, AMENDMENTS AND CANCELLATIONS
All online bookings are on a request basis only. The Company reserves the right
to accept or reject a booking request within 24 hours.
A confirmation of Booking does not entitle the Customer, unless otherwise
specified, to priority over other Customers. The numbered return instructions
must be retained as identification of the right to drive away the vehicle on
return, since in the absence of acceptable identification, the Company reserves
the right not to release the vehicle.
An email confirmation will be sent to the email address provided by the
Customer within 24 hours of submitting a booking request. It is the Customers
responsibility to ensure this email is received. An email booking confirmation
will only be sent once the credit/debit card transaction has been processed
successfully. All customers who choose to pay via the cash option are required
to provide the Company with valid credit/debit card details at the time of booking
in order to secure the service. If a cash booking is 3 months or more in
advance a £1 charge will be made against the credit/debit card provided at the
time of booking. In the event that the Customer cancels and/or fails to utilise
the service the Company reserves the right to take full payment from the
aforementioned credit/debit card details that were provided at the time of
booking. All cash transactions must be paid with the exact amount as our
representatives do not carry change. Any overpayment is non-refundable.
Prices may be varied from time to time and whilst every effort will be made not
to change prices during a period when they have been expressed to be valid, the
Company reserves the right to change prices whether or not it gives notice of its
intention to do so.
The Company reserve the right to levy a booking fee supplement for bookings
with arrivals and departures on Bank Holidays.
The daily rate charged is for the period of 00:00 - 23:59 for the day or part
there of.
A SMG VIP Meet & Greet - Undercover booking may be amended, subject to
payment of the booking amendment fee, and can be cancelled at anytime after
confirmation and prior to the date for which the service has been reserved,
subject to a sliding scale of cancellation charge's that will be applied.The
charges are as follows; 3 weeks or more prior to departure 25% of the value of
booking, Between 3 weeks and 1 week prior to departure 50% of the value of the
booking. Between 1 week and 48 hours 75% of the value of the booking. 48 hours
or less no refunds due. If the booking fee was paid by credit card / debit
card, the booking fee will not be refunded.
All of the above charges relating to refunds are irrelevant of when the booking
is made, i.e if a booking is made 6 days prior to departure and then cancelled
5 days prior to departure a charge of 75% of the value of the booking will be
lost.
A SMG
Value Plus Meet & Greet booking may be amended anytime up to drop off time,
subject to payment of the booking amendment fee. A SMG Value Plus Meet &
Greet booking is non-refundable in the event of customer cancellation.
Customers are liable for the exit fees on return only.
A SMG
Value Meet & Greet - Non-Flexible booking cannot be amended and is
non-refundable in the event of customer cancellation. Customers are liable for
the exit fees on both drop off and return.
In the
rare event that the Company has to cancel a booking, the Customer will be
notified via email and text message to the contact mobile number that was
supplied at the time of booking. The Company would endeavour to notify the
Customer at least 12 hours prior to departure, and a full refund will be
applied. The Company is not liable for any additional costs incurred due to
cancellation.
The Company will offer a grace period of 30 minutes after your booked arrival
time, if you arrive after this time the booking will be deemed as a 'No Show'
and no refund will be due.
Cancellations less than 48 hours prior to the booked arrival time will be
charged in full.
No refunds will be made if the return date is earlier than the pre booked date.
Additional storage costs will be levied for every day over the pre booked date
at £12.00 per day.In addition, a fee of £40.00 will be levied, if the return
date or time is either earlier or later than the pre booked date or time, where
additional drivers are required to return the vehicle. The £40.00 charge may be
reduced by 50% at the company's discretion.
All amendments to confirmed bookings, cancellations, refunds and additional
charges are subject to an administration fee of £7.50
An administration fee of £25.00 will be levied if the Company is issued with
any 'chargeback'.
Should a booking be subject to any further charges, as detailed within these
terms & conditions, the Customer hereby agrees that the Company has the
right to to recover any outstanding payment from the credit/debit card details
provided at the time of booking.
The standard daily rate for storage is £12.00.
Any instance of verbal or physical abuse, of any kind, towards members of staff
will result in an immediate cancellation of the booking without refund.
The Customer must follow the precise instructions relating to their return
provided to them by the Company representative on their departure.
7. COMPLAINTS PROCEDURE
It is the Customers responsibility to check the vehicle for damage upon return.
Claims cannot be considered once the vehicle has been returned to the Customer
and the Company's representative has left the return location. Should the
vehicle suffer damage whilst in the care of the Company, or should any
possessions be missing from the vehicle whilst it is in the Company's care, the
representative should be informed immediately of the occurrence. Written
notice, via email only, containing full details of the occurrence should be
provided to our Customer Service Manager. An investigation into an incident can
commence but not be concluded until written notice has been received. No claim
for damage or loss will be entered into, whatsoever, if a written complaint is
not received within 7 days from the collection of the vehicle. Before
submitting a claim to the Company, Customers are required to check Condition No
2 and to satisfy themselves that the subject matter of their claim falls within
the Company's area of responsibility. Failure to comply with the above
procedure may prejudice the Customer's position and it should be noted that our
Report Form makes no representations as to the Company's liability. Any claims
for loss or damage to vehicles or in relation to the quality of the service
provided should be made to the Company in writing, via email only.
8. MOVING AND RELOCATION OF VEHICLES
The Customer must ensure that, before leaving the vehicle with the Company that
it is in a roadworthy condition, taxed and holds a current MOT certificate if
applicable. In the event that it is found that the vehicle does not hold the
valid documentation The Company reserves the right to hand the vehicle over to
the relevant authorities & relinquish all liability for the vehicle. Furthermore,
the customer accepts all liability in the event that legal proceedings are
pursued against The Company and or its representatives. The Company reserves
the right to move the vehicle, by driving, or otherwise to such extent as the
Company may in their discretion think necessary to provide its service, or in
emergencies or to avoid accidents or obstructions. Ignition keys and any alarm,
immobiliser codes to the vehicle must therefore be left in the vehicle at the
time of handing it over to the Company driver. It will be necessary in the
exercise of the rights conferred upon the Company under this condition, for the
driver to have the right to drive or otherwise take the vehicle on the public
highway. The Company drivers are fully insured by the Company for this purpose.
The maximum distance travelled is 60 miles for which The Customer must ensure
the vehicle contains sufficient fuel for this purpose. In the event The Company
is required to add fuel in order to complete its obligations, an administration
charge of £60 will be applied to cover costs incurred. The administration fee
may be reduced at The Company's discretion. The vehicle may be moved to a
different location when operationally necessary. This may include public /
private car parks or other public areas. The Company will not accept
responsibility for any damage to the vehicle or theft of contents from the
vehicle. The Customer accepts that the vehicle is parked entirely at their own
risk
The Company will only accept liability for damage sustained whilst the vehicle
is being driven on the public highway.
The vehicle will be checked for damage upon arrival at the Customer's request.
In the event that the Customer does not request a damage inspection the Company
will not accept any liability. The Company does not record minor damage i.e.
stone chips, scuffs, scratches of less than 6 inches, dents smaller than a 3
inch diameter or interior damage.
If the weather conditions, bad light, dirty vehicle etc. prevent a full body
inspection, then the Company will not accept any liability.
The Customer must notify the Company's driver of any special driving
attachments or car features such as disabled driver controls, key codes,
immobiliser, special starting instructions & tracking devices etc. as the
Company will not accept any liability for damage resulting from driver's lack
of familiarity with them.
9. LIENS & AGENCY
(a) Every Vehicle being serviced by the Company is subject to a lien for all
charges due or accruing from the Customer to the Company, and a general lien
for all and any monies due from the Customers to the Company such liens to be
in existence whilst the Vehicle is in the Company's care, notwithstanding that
it may from time to time have been removed. If the said lien is not satisfied
by the payment, within 28 days of notice given by the Company of its intention
to sell the Vehicle in default of payment, the Company may sell the Vehicle by
auction or otherwise and the proceeds of sale may be applied in and towards
satisfaction of all sums owing to the Company by the Customer together with the
expenses of the sale, and in connection with such sale the Company shall be
entitled to charge reasonable garage charges in respect of the period during
which the Vehicle is in the possession of the Company. Any balance of purchase
price remaining after satisfaction of such sums shall be held by the Company on
behalf of the registered owner of the Vehicle. Notice of intention aforesaid
shall be deemed to have been properly and sufficiently given by the sending of
written notice by prepaid post, addressed to the registered owner at his known
address, whether or not the same is actually received.
(b) Every person who enters into a contract with the Company for the parking of
a vehicle, does so on behalf of themselves and all other persons having any
proprietary, possessory or other financial or material interest in the vehicle.
10. VARIATIONS OF THE TERMS AND CONDITIONS
The Company reserve the right to change these Terms and Conditions without
prior notice.
- See more
at: http://stanstedmeetandgreetparking.co.uk/terms#sthash.Lv9O98RC.dpuf
Overview: SMG VIP Meet & Greet - UndercoverPlease take the time to read the product information so that you book a product that is suitable for you. Take the strain out of your holiday or business trip from Stansted Airport. Friendly, experienced staff will ensure that everything from making your booking to your arrival and departure from Stansted Airport is as smooth and hassle free as possible.
Disabled Info This parking is perfect for disabled passengers as you won't need to catch a transfer bus. If you need help getting in and out of your vehicle or if you have a specially adapted vehicle please call us and one of our team will contact the Service Provider for you.
Insurance All drivers are fully insured to drive your vehicle. Please check Service Provider's terms for further insurance details or ask us if you have any queries. Vehicles Please make sure that your vehicle has road tax, holds a valid MOT certificate and is roadworthy / legal. If the chauffeur believes that your car is either unsafe or not road legal then they may refuse to drive your car. No refund will be made in these circumstances. Parking is for vehicles that fit in to a standard sized parking space (2.4m wide x 4.8m long). Extra charges may be applied for vehicles that do not fit in to a standard parking space and must be arranged with Service Provider prior to the drop off date.
Amendments /Cancellations: Allowed up to 48 hours prior to drop off date. Admin charges applicable on cancellations. Check Mobit Airport Parking terms for full details.
Hints,Tips and Additional info Please take a copy of your confirmation email with you on your day of travel. Please make sure to check your junk/spam mail folders. You can also view you booking details in My Booking section. You must allow sufficient time to drop off the vehicle and complete airport departure procedures. Please take in to account traffic delays or breakdowns. If you are late or early, please call Service Provider as soon as possible so that they can rearrange drop off/return and you are not kept waiting. Last minute changes or no advance notice may result in delays to drop off/ return times. If your return is delayed and you park for longer than you have booked, extra days parking will be charged. Please check Service Provider's terms for rates. Park Mark Award/BPA approved Service Provider had their car parks inspected/approved to required standards. Any parking is at your own risk and subject to service provider's terms and conditions, so we ask that you don't keep any valuables in your car. Check your vehicle carefully at pickup and report any issues to driver and ensure these are logged on the paperwork. Make sure you have read and understood Mobit Airport Parking and Service Provider's terms before purchasing. If you require any additional detail or have any queries about terms, please get in touch with us. Important Service is operated by Whole Group Parking Ltd Mobit Airport Parking provides price comparison and acts as booking agents for available Service Providers. Your chosen Service provider will take the vehicle, park to their car park and return the vehicle. You must raise any issues regarding parking service ( Delay, Damage etc. ) with service provider. We do our best to tell you as much about available products as possible before you purchase. All product specific information is provided by Service Providers. Therefore, we can't always keep track of changes to how they run. If you find anything that's not completely accurate in our information, please tell us as soon as possible. 1. DEFINITIONS
(a) The Company shall mean StanstedMeetandGreetParking.co.uk. 2. THE COMPANY'S LIABILITY 3. SECURITY OF VEHICLE AND CONTENTS 4. TIME OF DROP OFF / PICK UP 5. COURTESY TO COMPANY STAFF 6. BOOKINGS, CONFIRMATIONS, PRICES, AMENDMENTS AND CANCELLATIONS A SMG
Value Plus Meet & Greet booking may be amended anytime up to drop off time,
subject to payment of the booking amendment fee. A SMG Value Plus Meet &
Greet booking is non-refundable in the event of customer cancellation.
Customers are liable for the exit fees on return only. A SMG
Value Meet & Greet - Non-Flexible booking cannot be amended and is
non-refundable in the event of customer cancellation. Customers are liable for
the exit fees on both drop off and return. In the
rare event that the Company has to cancel a booking, the Customer will be
notified via email and text message to the contact mobile number that was
supplied at the time of booking. The Company would endeavour to notify the
Customer at least 12 hours prior to departure, and a full refund will be
applied. The Company is not liable for any additional costs incurred due to
cancellation. 7. COMPLAINTS PROCEDURE 8. MOVING AND RELOCATION OF VEHICLES 9. LIENS & AGENCY 10. VARIATIONS OF THE TERMS AND CONDITIONS - See more
at: http://stanstedmeetandgreetparking.co.uk/terms#sthash.Lv9O98RC.dpuf Full arrival instructions will be given to you on the confirmation email.Full return instructions will be issued by the driver on collection of the vehicle.Full MAP NAV instructions will be given to you on the confirmation email. |
1. DEFINITIONS
(a) The Company shall mean StanstedMeetandGreetParking.co.uk.
(b) 'Vehicle' shall mean the Vehicle which is received into the Company's care.
(c) The Company's representative' is a driver employed for the purposes of meeting Customers and driving their cars to and from the airport.
2. THE COMPANY'S LIABILITY
Every effort is made by means of trained staff to collect and deliver Customers' cars safely to and from the Airport. The Company assumes that the Customer will retain the return instructions, numbered receipt for the car in a safe place, ready to present on their return.
Accordingly the Company, its employees and agents;
(a) The Company will accept liability for defects to a Customer's vehicle, which render the vehicle un-driveable where the same is proved, and to the extent that it is proved, to be caused by their negligence. The Company will provide a replacement vehicle up to, but not exceeding, a small people carrier, equivalent to a Vauxhall Corsa type vehicle, provided the Customer is able to arrange fully comprehensive insurance cover for the temporary replacement vehicle, for the period the replacement vehicle is in the Customer's custody, and until returned to the Company.
(b) In the event the Company accepts liability for defects to a Customer's vehicle that remains driveable, only where the same is proved, and to the extent that it is proved, to be caused by their negligence, the Company will arrange for an independent engineer to contact the Customer to arrange for the remedial work to be carried out by a repairer. It is a requirement that the repairer provides a replacement vehicle, at the repairers expense, to the Customer, for the duration of the repairs, and until the return of the Customer's vehicle. The Customer shall be responsible for arranging insurance cover for the vehicle provided by the repairer until such time as the replacement vehicle has been returned to the repairer by the Customer.
(c) Cannot accept liability for damage to vehicles or other property arising from acts of nature. Nor will the Company accept responsibility for damaged windscreens or other glass.
(d) The Company does not accept responsibility for any mechanical or electrical failure to vehicles whilst in its custody. Nor will the Company accept responsibility for damaged wheels and/or damaged/punctured tyres, only where the same is proved to be caused by their negligence.
(e) The Company does not accept responsibility for any damage or loss to the vehicle caused by general wear & tear, lack of maintenance, neglect on the owners behalf, or servicing and maintenance not to the manufacturers required standards, however caused.
(f) Will accept liability in respect of the death or personal injury or loss or damage to personal belongings sustained by the Customers and others only where the same is proved and to the extent that it is proved to be caused by their negligence.
(g) Cannot be held responsible if the Customer loses their return instructions, numbered receipt, and this is presented to the Company by a third party who uses it to fraudulently take delivery of the vehicle.
(h) Accept that vehicles are left with the Company entirely at the owner's risk.
3. SECURITY OF VEHICLE AND CONTENTS
The Customer must ensure before releasing the vehicle that all windows are closed and, so far as contents are concerned, anything of value must be removed. Accordingly, it is a condition of acceptance that the Customer removes all loose and valuable items as we cannot accept responsibility for their loss. The Company accept no responsibility for any other keys handed over except the vehicle key.
4. TIME OF DROP OFF / PICK UP
Customers are advised to allow sufficient journey time to arrive at the Airport at the meeting time that has been designated to the Company. If the Customer is running late they must call the Company at least 30 minutes prior to the booked arrival time. The Company will then endeavour to re-book a new arrival time subject to an additional cost of £20.00. If the Customer does not call the Company and arrives after the booked arrival time the Company cannot guarantee a driver will be available to meet the Customer.
The responsibility to arrive on time is the Customers and the Company can not be held responsible for any costs, inconvenience incurred when not following the instructions. Additional labour charges will be applied for failure to follow our representatives instructions.
Labour charges will be calculated at 1.5 times our standard hourly wage of £6.50 per hour, a minimum of one hour will be applied.
If for any reason the Customer misses their outbound flight they must contact the Company immediately. At certain times the Company may not have driver's on shift and so will return the vehicle as soon as is practically possible.
If the Customer's return flight is delayed, cancelled or altered in any way they must inform us. This communication must be received as soon as possible. The Company recommend at least 12 hours notice to avoid any delay upon return. A re-booking fee of £40.00 is chargeable should the company incur additional labour costs. The £40.00 charge may be reduced by 50% at the company's discretion.
No responsibility is accepted for cost's or inconvenience incurred by the Customer due to returning on any day or time other than that on the booking form. On occasional days (some Bank Holidays etc.) the service of the Company may not be available. On these occasions the Customer is wholly responsible to make alternative arrangements to travel home, or stay over, and collect the vehicle at a later date. If the Company agrees to releasing the vehicle on a "Non-Operational Day" then an additional fee is chargeable. This will not be less than £250.00.
It is the Customer's responsibility to provide the Company with the correct 'pick up time'. This should be a minimum of 45 minutes after the scheduled landing time, customers travelling with hand luggage only may allow a minimum of 30 minutes. Incorrect pick up times will be treated as a flight alteration and the additional charges detailed above will apply.
The Customer's vehicle will be ready for collection approximately 30 minutes after their flight has landed. If for any reason the Customer experiences a delay after landing they must contact the Company. The Company reserve the right to charge a waiting fee of £10.00 per hour, or part thereof, if no contact is received after one hour of landing. The Customer is required once all baggage has been collected to contact the Company. A waiting fee of £10.00 per hour, or part thereof, will be charged if the vehicle is not collected within 15 minutes from the time of the call.
Due to the parking restrictions imposed by Airports all customers are required to pay the Short Term Car park charge on drop off and pick up.
5. COURTESY TO COMPANY STAFF
Customers must adhere to any instructions given by the Company staff or agents. The Company reserves the right to refuse parking services to any persons who, in their view, are causing, or may cause a risk or are rude or offensive to the Company staff.
6. BOOKINGS, CONFIRMATIONS, PRICES, AMENDMENTS AND CANCELLATIONS
All online bookings are on a request basis only. The Company reserves the right to accept or reject a booking request within 24 hours.
A confirmation of Booking does not entitle the Customer, unless otherwise specified, to priority over other Customers. The numbered return instructions must be retained as identification of the right to drive away the vehicle on return, since in the absence of acceptable identification, the Company reserves the right not to release the vehicle.
An email confirmation will be sent to the email address provided by the Customer within 24 hours of submitting a booking request. It is the Customers responsibility to ensure this email is received. An email booking confirmation will only be sent once the credit/debit card transaction has been processed successfully. All customers who choose to pay via the cash option are required to provide the Company with valid credit/debit card details at the time of booking in order to secure the service. If a cash booking is 3 months or more in advance a £1 charge will be made against the credit/debit card provided at the time of booking. In the event that the Customer cancels and/or fails to utilise the service the Company reserves the right to take full payment from the aforementioned credit/debit card details that were provided at the time of booking. All cash transactions must be paid with the exact amount as our representatives do not carry change. Any overpayment is non-refundable.
Prices may be varied from time to time and whilst every effort will be made not to change prices during a period when they have been expressed to be valid, the Company reserves the right to change prices whether or not it gives notice of its intention to do so.
The Company reserve the right to levy a booking fee supplement for bookings with arrivals and departures on Bank Holidays.
The daily rate charged is for the period of 00:00 - 23:59 for the day or part there of.
A SMG VIP Meet & Greet - Undercover booking may be amended, subject to payment of the booking amendment fee, and can be cancelled at anytime after confirmation and prior to the date for which the service has been reserved, subject to a sliding scale of cancellation charge's that will be applied.The charges are as follows; 3 weeks or more prior to departure 25% of the value of booking, Between 3 weeks and 1 week prior to departure 50% of the value of the booking. Between 1 week and 48 hours 75% of the value of the booking. 48 hours or less no refunds due. If the booking fee was paid by credit card / debit card, the booking fee will not be refunded.
All of the above charges relating to refunds are irrelevant of when the booking is made, i.e if a booking is made 6 days prior to departure and then cancelled 5 days prior to departure a charge of 75% of the value of the booking will be lost.
A SMG Value Plus Meet & Greet booking may be amended anytime up to drop off time, subject to payment of the booking amendment fee. A SMG Value Plus Meet & Greet booking is non-refundable in the event of customer cancellation. Customers are liable for the exit fees on return only.
A SMG Value Meet & Greet - Non-Flexible booking cannot be amended and is non-refundable in the event of customer cancellation. Customers are liable for the exit fees on both drop off and return.
In the rare event that the Company has to cancel a booking, the Customer will be notified via email and text message to the contact mobile number that was supplied at the time of booking. The Company would endeavour to notify the Customer at least 12 hours prior to departure, and a full refund will be applied. The Company is not liable for any additional costs incurred due to cancellation.
The Company will offer a grace period of 30 minutes after your booked arrival time, if you arrive after this time the booking will be deemed as a 'No Show' and no refund will be due.
Cancellations less than 48 hours prior to the booked arrival time will be charged in full.
No refunds will be made if the return date is earlier than the pre booked date. Additional storage costs will be levied for every day over the pre booked date at £12.00 per day.In addition, a fee of £40.00 will be levied, if the return date or time is either earlier or later than the pre booked date or time, where additional drivers are required to return the vehicle. The £40.00 charge may be reduced by 50% at the company's discretion.
All amendments to confirmed bookings, cancellations, refunds and additional charges are subject to an administration fee of £7.50
An administration fee of £25.00 will be levied if the Company is issued with any 'chargeback'.
Should a booking be subject to any further charges, as detailed within these terms & conditions, the Customer hereby agrees that the Company has the right to to recover any outstanding payment from the credit/debit card details provided at the time of booking.
The standard daily rate for storage is £12.00.
Any instance of verbal or physical abuse, of any kind, towards members of staff will result in an immediate cancellation of the booking without refund.
The Customer must follow the precise instructions relating to their return provided to them by the Company representative on their departure.
7. COMPLAINTS PROCEDURE
It is the Customers responsibility to check the vehicle for damage upon return. Claims cannot be considered once the vehicle has been returned to the Customer and the Company's representative has left the return location. Should the vehicle suffer damage whilst in the care of the Company, or should any possessions be missing from the vehicle whilst it is in the Company's care, the representative should be informed immediately of the occurrence. Written notice, via email only, containing full details of the occurrence should be provided to our Customer Service Manager. An investigation into an incident can commence but not be concluded until written notice has been received. No claim for damage or loss will be entered into, whatsoever, if a written complaint is not received within 7 days from the collection of the vehicle. Before submitting a claim to the Company, Customers are required to check Condition No 2 and to satisfy themselves that the subject matter of their claim falls within the Company's area of responsibility. Failure to comply with the above procedure may prejudice the Customer's position and it should be noted that our Report Form makes no representations as to the Company's liability. Any claims for loss or damage to vehicles or in relation to the quality of the service provided should be made to the Company in writing, via email only.
8. MOVING AND RELOCATION OF VEHICLES
The Customer must ensure that, before leaving the vehicle with the Company that it is in a roadworthy condition, taxed and holds a current MOT certificate if applicable. In the event that it is found that the vehicle does not hold the valid documentation The Company reserves the right to hand the vehicle over to the relevant authorities & relinquish all liability for the vehicle. Furthermore, the customer accepts all liability in the event that legal proceedings are pursued against The Company and or its representatives. The Company reserves the right to move the vehicle, by driving, or otherwise to such extent as the Company may in their discretion think necessary to provide its service, or in emergencies or to avoid accidents or obstructions. Ignition keys and any alarm, immobiliser codes to the vehicle must therefore be left in the vehicle at the time of handing it over to the Company driver. It will be necessary in the exercise of the rights conferred upon the Company under this condition, for the driver to have the right to drive or otherwise take the vehicle on the public highway. The Company drivers are fully insured by the Company for this purpose. The maximum distance travelled is 60 miles for which The Customer must ensure the vehicle contains sufficient fuel for this purpose. In the event The Company is required to add fuel in order to complete its obligations, an administration charge of £60 will be applied to cover costs incurred. The administration fee may be reduced at The Company's discretion. The vehicle may be moved to a different location when operationally necessary. This may include public / private car parks or other public areas. The Company will not accept responsibility for any damage to the vehicle or theft of contents from the vehicle. The Customer accepts that the vehicle is parked entirely at their own risk
The Company will only accept liability for damage sustained whilst the vehicle is being driven on the public highway.
The vehicle will be checked for damage upon arrival at the Customer's request. In the event that the Customer does not request a damage inspection the Company will not accept any liability. The Company does not record minor damage i.e. stone chips, scuffs, scratches of less than 6 inches, dents smaller than a 3 inch diameter or interior damage.
If the weather conditions, bad light, dirty vehicle etc. prevent a full body inspection, then the Company will not accept any liability.
The Customer must notify the Company's driver of any special driving attachments or car features such as disabled driver controls, key codes, immobiliser, special starting instructions & tracking devices etc. as the Company will not accept any liability for damage resulting from driver's lack of familiarity with them.
9. LIENS & AGENCY
(a) Every Vehicle being serviced by the Company is subject to a lien for all charges due or accruing from the Customer to the Company, and a general lien for all and any monies due from the Customers to the Company such liens to be in existence whilst the Vehicle is in the Company's care, notwithstanding that it may from time to time have been removed. If the said lien is not satisfied by the payment, within 28 days of notice given by the Company of its intention to sell the Vehicle in default of payment, the Company may sell the Vehicle by auction or otherwise and the proceeds of sale may be applied in and towards satisfaction of all sums owing to the Company by the Customer together with the expenses of the sale, and in connection with such sale the Company shall be entitled to charge reasonable garage charges in respect of the period during which the Vehicle is in the possession of the Company. Any balance of purchase price remaining after satisfaction of such sums shall be held by the Company on behalf of the registered owner of the Vehicle. Notice of intention aforesaid shall be deemed to have been properly and sufficiently given by the sending of written notice by prepaid post, addressed to the registered owner at his known address, whether or not the same is actually received.
(b) Every person who enters into a contract with the Company for the parking of a vehicle, does so on behalf of themselves and all other persons having any proprietary, possessory or other financial or material interest in the vehicle.
10. VARIATIONS OF THE TERMS AND CONDITIONS
The Company reserve the right to change these Terms and Conditions without prior notice.
- See more at: http://stanstedmeetandgreetparking.co.uk/terms#sthash.Lv9O98RC.dpuf
Overview: Park with us StanstedPlease take the time to read the product information so that you book a product that is suitable for you. We know more about Airport Parking than anyone else and we will take care of your car Don't worry about your car - each parking is secured 24/h. Your parking space will be there for you whenever and wherever you want. See our reviews to feel comfortable and safe that we'll help you the best we can.
Disabled Info This parking is perfect for disabled passengers as you won't need to catch a transfer bus. If you need help getting in and out of your vehicle or if you have a specially adapted vehicle please call us and one of our team will contact the Service Provider for you.
Insurance All drivers are fully insured to drive your vehicle. Please check Service Provider's terms for further insurance details or ask us if you have any queries. Vehicles Please make sure that your vehicle has road tax, holds a valid MOT certificate and is roadworthy / legal. If the chauffeur believes that your car is either unsafe or not road legal then they may refuse to drive your car. No refund will be made in these circumstances. Parking is for vehicles that fit in to a standard sized parking space (2.4m wide x 4.8m long). Extra charges may be applied for vehicles that do not fit in to a standard parking space and must be arranged with Service Provider prior to the drop off date.
Amendments /Cancellations: Allowed up to 48 hours prior to drop off date. Admin charges applicable on cancellations. Check Mobit Airport Parking terms for full details.
Hints,Tips and Additional info Please take a copy of your confirmation email with you on your day of travel. Please make sure to check your junk/spam mail folders. You can also view you booking details in My Booking section. You must allow sufficient time to drop off the vehicle and complete airport departure procedures. Please take in to account traffic delays or breakdowns. If you are late or early, please call Service Provider as soon as possible so that they can rearrange drop off/return and you are not kept waiting. Last minute changes or no advance notice may result in delays to drop off/ return times. If your return is delayed and you park for longer than you have booked, extra days parking will be charged. Please check Service Provider's terms for rates. Park Mark Award/BPA approved Service Provider had their car parks inspected/approved to required standards. Any parking is at your own risk and subject to service provider's terms and conditions, so we ask that you don't keep any valuables in your car. Check your vehicle carefully at pickup and report any issues to driver and ensure these are logged on the paperwork. Make sure you have read and understood Mobit Airport Parking and Service Provider's terms before purchasing. If you require any additional detail or have any queries about terms, please get in touch with us. Important Service is operated by Mobit Airport Parking provides price comparison and acts as booking agents for available Service Providers. Your chosen Service provider will take the vehicle, park to their car park and return the vehicle. You must raise any issues regarding parking service ( Delay, Damage etc. ) with service provider. We do our best to tell you as much about available products as possible before you purchase. All product specific information is provided by Service Providers. Therefore, we can't always keep track of changes to how they run. If you find anything that's not completely accurate in our information, please tell us as soon as possible. 1. DEFINITIONS (a) The Company shall mean StanstedMeetandGreetParking.co.uk. 2. THE COMPANY'S LIABILITY 3. SECURITY OF VEHICLE AND CONTENTS 4. TIME OF DROP OFF / PICK UP 5. COURTESY TO COMPANY STAFF 6. BOOKINGS, CONFIRMATIONS, PRICES, AMENDMENTS AND CANCELLATIONS A SMG Value Plus Meet & Greet booking may be amended anytime up to drop off time, subject to payment of the booking amendment fee. A SMG Value Plus Meet & Greet booking is non-refundable in the event of customer cancellation. Customers are liable for the exit fees on return only. A SMG Value Meet & Greet - Non-Flexible booking cannot be amended and is non-refundable in the event of customer cancellation. Customers are liable for the exit fees on both drop off and return. In the rare event that the Company has to cancel a booking, the Customer will be notified via email and text message to the contact mobile number that was supplied at the time of booking. The Company would endeavour to notify the Customer at least 12 hours prior to departure, and a full refund will be applied. The Company is not liable for any additional costs incurred due to cancellation. 7. COMPLAINTS PROCEDURE 8. MOVING AND RELOCATION OF VEHICLES 9. LIENS & AGENCY 10. VARIATIONS OF THE TERMS AND CONDITIONS - See more at: http://stanstedmeetandgreetparking.co.uk/terms#sthash.Lv9O98RC.dpuf Full arrival instructions will be given to you on the confirmation email.Full return instructions will be issued by the driver on collection of the vehicle.Full MAP NAV instructions will be given to you on the confirmation email. |
Overview: Platinum Meet and Greet StanstedPlease take the time to read the product information so that you book a product that is suitable for you.
Disabled Info This parking is perfect for disabled passengers as you won't need to catch a transfer bus. If you need help getting in and out of your vehicle or if you have a specially adapted vehicle please call us and one of our team will contact the Service Provider for you Insurance All drivers are fully insured to drive your vehicle. Please check Service Provider's terms for further insurance details or ask us if you have any queries. Vehicles Vehicle must be in roadworthy condition / legal. If the chauffeur believes that your car is either unsafe or not road legal then they may refuse to drive your car. No refund will be made in these circumstances. Parking is for vehicles that fit in to a standard sized parking space. Extra charges may be applied for vehicles that do not fit in to a standard parking space and must be arranged with Service Provider prior to booking. Amendments /Cancellations: Allowed up to 48 hours prior to drop off date. Admin charges applicable on cancellations. Check our terms for full details. If your return is delayed and you park for longer than you have booked, extra days parking will be charged. Please check Service Provider's terms for rates. Hints,Tips and Additional info Please take a copy of your confirmation email with you on your day of travel. Please make sure to check your junk/spam mail folders. You can also view you booking details in My Booking section. You must allow sufficient time to drop off the vehicle and complete airport departure procedures. Please take in to account traffic delays or breakdowns. If you are late or early, please call Service Provider as soon as possible so that they can rearrange drop off/return and you are not kept waiting. Last minute changes or no advance notice may result in delays to drop off/ return times. Park Mark Award/BPA approved Service Providers had their car parks inspected/approved to required standards. Any parking is at your own risk and subject to service provider's terms and conditions, so we ask that you don't keep any valuables in your car. Check your vehicle carefully at pickup and report any issues to driver and ensure these are logged on the paperwork. Claims cannot be considered once your vehicle has left the terminal / car park. Make sure you have read and understood our and Service Provider's terms before purchasing. If you require any additional detail or have any queries about terms, please get in touch with us. Important Service is operated by Platinum Meet and Greet Stansted which is a budget brand. Full company details along with instructions will be provided in booking confirmation email. Mobit Airport Parking provides price comparison and acts as booking agents for available Service Providers. Your chosen Service provider will take the vehicle, park to their car park and return the vehicle. You must raise any issues regarding parking service ( Delay, Damage etc. ) with service provider. We do our best to tell you as much about available products as possible before you purchase. All product specific information is provided by Service Providers. Therefore, we can't always keep track of changes to how they run. If you find anything that's not completely accurate in our information, please tell us as soon as possible.
Terms and Conditions of this Product will be provided upon request.
Full arrival instructions will be given to you on the confirmation email.Full return instructions will be issued by the driver on collection of the vehicle.Full MAP NAV instructions will be given to you on the confirmation email. |
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Overview : Stansted - Park and Ride Please take the time to read the product information so that you book a product that is suitable for you.
Disabled Info This parking is perfect for disabled passengers as you won't need to catch a transfer bus. If you need help getting in and out of your vehicle or if you have a specially adapted vehicle please call us and one of our team will contact the Service Provider for you Insurance All drivers are fully insured to drive your vehicle. Please check Service Provider's terms for further insurance details or ask us if you have any queries. Vehicles Vehicle must be in roadworthy condition / legal. If the chauffeur believes that your car is either unsafe or not road legal then they may refuse to drive your car. No refund will be made in these circumstances. Parking is for vehicles that fit in to a standard sized parking space. Extra charges may be applied for vehicles that do not fit in to a standard parking space and must be arranged with Service Provider prior to booking. Amendments /Cancellations: Allowed up to 48 hours prior to drop off date. Admin charges applicable on cancellations. Check our terms for full details. If your return is delayed and you park for longer than you have booked, extra days parking will be charged. Please check Service Provider's terms for rates. Hints,Tips and Additional info Please take a copy of your confirmation email with you on your day of travel. Please make sure to check your junk/spam mail folders. You can also view you booking details in My Booking section. You must allow sufficient time to drop off the vehicle and complete airport departure procedures. Please take in to account traffic delays or breakdowns. If you are late or early, please call Service Provider as soon as possible so that they can rearrange drop off/return and you are not kept waiting. Last minute changes or no advance notice may result in delays to drop off/ return times. Park Mark Award/BPA approved Service Providers had their car parks inspected/approved to required standards. Any parking is at your own risk and subject to service provider's terms and conditions, so we ask that you don't keep any valuables in your car. Check your vehicle carefully at pickup and report any issues to driver and ensure these are logged on the paperwork. Claims cannot be considered once your vehicle has left the terminal / car park. Make sure you have read and understood our and Service Provider's terms before purchasing. If you require any additional detail or have any queries about terms, please get in touch with us. Important Service is operated by Oneword Travel Services Limited. Full instructions will be provided in booking confirmation email. Mobit provides price comparison and acts as booking agents for available Service Providers. Your chosen Service provider will take the vehicle, park to their car park and return the vehicle. You must raise any issues regarding parking service ( Delay, Damage etc. ) with service provider. We do our best to tell you as much about available products as possible before you purchase. All product specific information is provided by Service Providers. Therefore, we can't always keep track of changes to how they run. If you find anything that's not completely accurate in our information, please tell us as soon as possible. TERMS AND CONDITIONS: 1. Bookings & Service 1.1 Bookings through our website or Consolidators are deemed to be made when final confirmation of the booking has been sent via e-mail. All terms and conditions are deemed to have been accepted at the point confirmation is made. 1.2 Whilst every effort is made to ensure that collections and deliveries of the vehicle are made at the requested times. We do not accept any responsibility for delays of its service, caused as a result of circumstances beyond our control, such as traffic congestion, delayed flights, security alerts. This list is not definitive. 2.Payment 2.1 Increased duration of the stay will be debited from the clients account and payment collected prior to the return of the vehicle. Any extended days will be charged at a daily rate of £15.00. 2.2 Full payment of booked service is due prior to the commencement of the service. 2.3 If your return time passes midnight from your actual paid booking date, and your car needs to be delivered after midnight, a additional charge of £15.00 is applied. 3.Cancellations and Curtailment 3.1 A booking may be cancelled up to 24 hours prior to the date for which the service has been booked, and a full refund less £20.00 administration cost will be made. 3.2 No refunds will be given for any cancellations or none use of our service made within 24 hours of the day of travel. 3.3 Any customer wishing to curtail the length of stay for a service once that service has commenced will be liable to pay the fee for the whole of the service booked. 3.4 Any alterations made within 24 hours of departure and during the duration of stay will incur a charge of £20.00 for each and every amendment made. All amendments must be via e-mail and will only be acknowledged once a confirmation e-mail is received. 4.Liabilities and other terms 4.1 Our insurance covers our legal liabilities. 4.2 Vehicles and moveable items which are left unattended are left at the Owners risk whilst the vehicle is in our possession. 4.3 No claim for damage can be made unless that damage was brought to the attention of our representative upon collection of your vehicle on your return and written notification is given to you at the time. 4.4 We accept no liability for mechanical, structural and electrical failure of any part of your vehicle including windscreens, glass, tyres and in particular alloy wheels howsoever caused. This list is not exhaustive. 4.5 We accept no liability for any loss for any loss or damage whatsoever caused unless proved to be caused by the negligence of our employees. 4.6 Your vehicle must be taxed and comply with the Road Traffic Act 1988. This is deemed by us to be the case for the whole duration while the vehicle is in our possession. Any liabilities occurred by Our Company as a result of the client's vehicle not complying with the Road Traffic Act, the Customer will be held responsible for all costs/liabilities incurred by the Company. 4.7 We accept no liability for any faulty keys, alarm fobs, house or other keys left on the Key ring. In the event of vehicles not starting, we reserve the right to charge for our time. Only the Car Key should be given. 4.8 In the event that the car acquires a puncture whilst in our possession (including slow punctures) we reserve the right to charge either to inflate the tyre or for the changing of the tyre. 4.9 In the event that the vehicle dose not starts due to a flat battery, we reserve the right to charge for our time in attempting to start the vehicle. We will not be held responsible for any consequences that may result as a direct result of us having to jump-start your vehicle. 4.10 In the event that we have to pick you up from the Terminal Building, due to a mechanical failure of your vehicle, we reserve the right to charge for this and any associated costs that we may incur. 4.11 We require the Customers to have a spare key for their vehicle, which would we require be taken with the customer. 4.12 During certain busy periods or lengthy periods of stay, your car may be parked in any one of our Secondary Secure Compounds which could be up to 15 miles away (one way), depending which terminal you have dropped your vehicle off. *Please note the security level at these secondary compounds may not be at the same level as the main compound. 4.13 In the event that your vehicle needs to be repaired as result of our negligence, it must be carried out by our own approved organisation. It will be your responsibility to deliver and collect the car from the garage at your own cost. We will not authorise or agree for any works to be carried out by dealerships even in the event of the vehicle forgoing its warranty. 5.Exclusion and limits of our responsibility 5.1 Any vehicles parked by the customer personally at a Car park/Hotel do so entirely at their own risk. 5.2 Loss or damage covered by your own insurance. No vehicles will be covered for Theft/Fire/Flood or any other intervening act of nature whist the vehicle is in our custody. 5.3 Any indirect /direct loss as a result of damage or loss to the vehicle (such as loss of earnings/missed flights etc.). 5.4 We will not pay more than £10,000 for loss of or damage to the vehicle. 5.5 We endeavour to deliver your vehicle back to you within 45 mins depending on traffic, weather conditions. 5.6 We will not be held liable for any delayed or missed flights /car hire charges as a direct or indirect result of our service. 5.7 We will not be responsible for any minor scratches or dents (whether marked on this document or not) which may not be possible to identify in confined times and weather conditions. 5.8 We will not be responsible for any chips or broken glass to the vehicle whether mention on this document or not. (In addition to clause 4.4) 5.9 We will not be responsible for any valuables left in the vehicle while in our custody. (In addition to clause 4.3) 5.10 We will not be responsible for any discolour of paintwork or dents or scratches that may become visible after a Car wash/rainfall. This is regardless if the dents or scratches or mentioned in this document or not. 5.11 We will not be responsible for any damage to any alloys or tyres regardless of if any damage is mentioned or not on this document. (In addition to clause 4.4) 5.12 In the event that we agree to any form of repair or compensation (whether liability is admitted or not by us) you (the client) will be responsible for the excess of any claim being £200.00 for any claims up to £1000.00 and £400.00 excess for any claims for any claims in excess of £1000.00 5.13 The internal condition of the car is not checked at any time and no responsibility is accepted for the interior condition. 5.14 We will not be held responsible for any claims of any nature below £750.00 including any alleged dents, bumps, and scratches. 6.Changing the conditions 6.1 These conditions will remain in force unless the change is made in writing directly with ourselves and with ourselves. Full arrival instructions will be given to you on the confirmation email.Full return instructions will be issued by the driver on collection of the vehicle.Full MAP NAV instructions will be given to you on the confirmation email. |
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Overview : Smart Parking Stansted - Meet and Greet Please take the time to read the product information so that you book a product that is suitable for you.
Disabled Info This parking is perfect for disabled passengers as you won't need to catch a transfer bus. If you need help getting in and out of your vehicle or if you have a specially adapted vehicle please call us and one of our team will contact the Service Provider for you Insurance All drivers are fully insured to drive your vehicle. Please check Service Provider's terms for further insurance details or ask us if you have any queries. Vehicles Vehicle must be in roadworthy condition / legal. If the chauffeur believes that your car is either unsafe or not road legal then they may refuse to drive your car. No refund will be made in these circumstances. Parking is for vehicles that fit in to a standard sized parking space. Extra charges may be applied for vehicles that do not fit in to a standard parking space and must be arranged with Service Provider prior to booking. Amendments /Cancellations: Allowed up to 48 hours prior to drop off date. Admin charges applicable on cancellations. Check our terms for full details. If your return is delayed and you park for longer than you have booked, extra days parking will be charged. Please check Service Provider's terms for rates. Hints,Tips and Additional info Please take a copy of your confirmation email with you on your day of travel. Please make sure to check your junk/spam mail folders. You can also view you booking details in My Booking section. You must allow sufficient time to drop off the vehicle and complete airport departure procedures. Please take in to account traffic delays or breakdowns. If you are late or early, please call Service Provider as soon as possible so that they can rearrange drop off/return and you are not kept waiting. Last minute changes or no advance notice may result in delays to drop off/ return times. Park Mark Award/BPA approved Service Providers had their car parks inspected/approved to required standards. Any parking is at your own risk and subject to service provider's terms and conditions, so we ask that you don't keep any valuables in your car. Check your vehicle carefully at pickup and report any issues to driver and ensure these are logged on the paperwork. Claims cannot be considered once your vehicle has left the terminal / car park. Make sure you have read and understood our and Service Provider's terms before purchasing. If you require any additional detail or have any queries about terms, please get in touch with us. Important Service is operated by Nationwide Airport Parking Ltd. Full instructions will be provided in booking confirmation email. Mobit provides price comparison and acts as booking agents for available Service Providers. Your chosen Service provider will take the vehicle, park to their car park and return the vehicle. You must raise any issues regarding parking service ( Delay, Damage etc. ) with service provider. We do our best to tell you as much about available products as possible before you purchase. All product specific information is provided by Service Providers. Therefore, we can't always keep track of changes to how they run. If you find anything that's not completely accurate in our information, please tell us as soon as possible. TERMS AND CONDITIONS: 1. Bookings & Service 1.1 Bookings through our website or Consolidators are deemed to be made when final confirmation of the booking has been sent via e-mail. All terms and conditions are deemed to have been accepted at the point confirmation is made. 1.2 Whilst every effort is made to ensure that collections and deliveries of the vehicle are made at the requested times. We do not accept any responsibility for delays of its service, caused as a result of circumstances beyond our control, such as traffic congestion, delayed flights, security alerts. This list is not definitive. 2.Payment 2.1 Increased duration of the stay will be debited from the clients account and payment collected prior to the return of the vehicle. Any extended days will be charged at a daily rate of £15.00. 2.2 Full payment of booked service is due prior to the commencement of the service. 2.3 If your return time passes midnight from your actual paid booking date, and your car needs to be delivered after midnight, a additional charge of £15.00 is applied. 3.Cancellations and Curtailment 3.1 A booking may be cancelled up to 24 hours prior to the date for which the service has been booked, and a full refund less £20.00 administration cost will be made. 3.2 No refunds will be given for any cancellations or none use of our service made within 24 hours of the day of travel. 3.3 Any customer wishing to curtail the length of stay for a service once that service has commenced will be liable to pay the fee for the whole of the service booked. 3.4 Any alterations made within 24 hours of departure and during the duration of stay will incur a charge of £20.00 for each and every amendment made. All amendments must be via e-mail and will only be acknowledged once a confirmation e-mail is received. 4.Liabilities and other terms 4.1 Our insurance covers our legal liabilities. 4.2 Vehicles and moveable items which are left unattended are left at the Owners risk whilst the vehicle is in our possession. 4.3 No claim for damage can be made unless that damage was brought to the attention of our representative upon collection of your vehicle on your return and written notification is given to you at the time. 4.4 We accept no liability for mechanical, structural and electrical failure of any part of your vehicle including windscreens, glass, tyres and in particular alloy wheels howsoever caused. This list is not exhaustive. 4.5 We accept no liability for any loss for any loss or damage whatsoever caused unless proved to be caused by the negligence of our employees. 4.6 Your vehicle must be taxed and comply with the Road Traffic Act 1988. This is deemed by us to be the case for the whole duration while the vehicle is in our possession. Any liabilities occurred by Our Company as a result of the client's vehicle not complying with the Road Traffic Act, the Customer will be held responsible for all costs/liabilities incurred by the Company. 4.7 We accept no liability for any faulty keys, alarm fobs, house or other keys left on the Key ring. In the event of vehicles not starting, we reserve the right to charge for our time. Only the Car Key should be given. 4.8 In the event that the car acquires a puncture whilst in our possession (including slow punctures) we reserve the right to charge either to inflate the tyre or for the changing of the tyre. 4.9 In the event that the vehicle dose not starts due to a flat battery, we reserve the right to charge for our time in attempting to start the vehicle. We will not be held responsible for any consequences that may result as a direct result of us having to jump-start your vehicle. 4.10 In the event that we have to pick you up from the Terminal Building, due to a mechanical failure of your vehicle, we reserve the right to charge for this and any associated costs that we may incur. 4.11 We require the Customers to have a spare key for their vehicle, which would we require be taken with the customer. 4.12 During certain busy periods or lengthy periods of stay, your car may be parked in any one of our Secondary Secure Compounds which could be up to 15 miles away (one way), depending which terminal you have dropped your vehicle off. *Please note the security level at these secondary compounds may not be at the same level as the main compound. 4.13 In the event that your vehicle needs to be repaired as result of our negligence, it must be carried out by our own approved organisation. It will be your responsibility to deliver and collect the car from the garage at your own cost. We will not authorise or agree for any works to be carried out by dealerships even in the event of the vehicle forgoing its warranty. 5.Exclusion and limits of our responsibility 5.1 Any vehicles parked by the customer personally at a Car park/Hotel do so entirely at their own risk. 5.2 Loss or damage covered by your own insurance. No vehicles will be covered for Theft/Fire/Flood or any other intervening act of nature whist the vehicle is in our custody. 5.3 Any indirect /direct loss as a result of damage or loss to the vehicle (such as loss of earnings/missed flights etc.). 5.4 We will not pay more than £10,000 for loss of or damage to the vehicle. 5.5 We endeavour to deliver your vehicle back to you within 45 mins depending on traffic, weather conditions. 5.6 We will not be held liable for any delayed or missed flights /car hire charges as a direct or indirect result of our service. 5.7 We will not be responsible for any minor scratches or dents (whether marked on this document or not) which may not be possible to identify in confined times and weather conditions. 5.8 We will not be responsible for any chips or broken glass to the vehicle whether mention on this document or not. (In addition to clause 4.4) 5.9 We will not be responsible for any valuables left in the vehicle while in our custody. (In addition to clause 4.3) 5.10 We will not be responsible for any discolour of paintwork or dents or scratches that may become visible after a Car wash/rainfall. This is regardless if the dents or scratches or mentioned in this document or not. 5.11 We will not be responsible for any damage to any alloys or tyres regardless of if any damage is mentioned or not on this document. (In addition to clause 4.4) 5.12 In the event that we agree to any form of repair or compensation (whether liability is admitted or not by us) you (the client) will be responsible for the excess of any claim being £200.00 for any claims up to £1000.00 and £400.00 excess for any claims for any claims in excess of £1000.00 5.13 The internal condition of the car is not checked at any time and no responsibility is accepted for the interior condition. 5.14 We will not be held responsible for any claims of any nature below £750.00 including any alleged dents, bumps, and scratches. 6.Changing the conditions 6.1 These conditions will remain in force unless the change is made in writing directly with ourselves and with ourselves. Full arrival instructions will be given to you on the confirmation email.Full return instructions will be issued by the driver on collection of the vehicle.Full MAP NAV instructions will be given to you on the confirmation email. |
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Terms and Conditions will be provided upon request.
Overview: Easy Meet and Greet StanstedPlease take the time to read the product information so that you book a product that is suitable for you.
Disabled Info This parking is perfect for disabled passengers as you won't need to catch a transfer bus. If you need help getting in and out of your vehicle or if you have a specially adapted vehicle please call us and one of our team will contact the Service Provider for you Insurance All drivers are fully insured to drive your vehicle. Please check Service Provider's terms for further insurance details or ask us if you have any queries. Vehicles Vehicle must be in roadworthy condition / legal. If the chauffeur believes that your car is either unsafe or not road legal then they may refuse to drive your car. No refund will be made in these circumstances. Parking is for vehicles that fit in to a standard sized parking space. Extra charges may be applied for vehicles that do not fit in to a standard parking space and must be arranged with Service Provider prior to booking. Amendments /Cancellations: Allowed up to 48 hours prior to drop off date. Admin charges applicable on cancellations. Check our terms for full details. If your return is delayed and you park for longer than you have booked, extra days parking will be charged. Please check Service Provider's terms for rates. Hints,Tips and Additional info Please take a copy of your confirmation email with you on your day of travel. Please make sure to check your junk/spam mail folders. You can also view you booking details in My Booking section. You must allow sufficient time to drop off the vehicle and complete airport departure procedures. Please take in to account traffic delays or breakdowns. If you are late or early, please call Service Provider as soon as possible so that they can rearrange drop off/return and you are not kept waiting. Last minute changes or no advance notice may result in delays to drop off/ return times. Park Mark Award/BPA approved Service Providers had their car parks inspected/approved to required standards. Any parking is at your own risk and subject to service provider's terms and conditions, so we ask that you don't keep any valuables in your car. Check your vehicle carefully at pickup and report any issues to driver and ensure these are logged on the paperwork. Claims cannot be considered once your vehicle has left the terminal / car park. Make sure you have read and understood our and Service Provider's terms before purchasing. If you require any additional detail or have any queries about terms, please get in touch with us. Important Service is operated by Mobit Airport Parking provides price comparison and acts as booking agents for available Service Providers. Your chosen Service provider will take the vehicle, park to their car park and return the vehicle. You must raise any issues regarding parking service ( Delay, Damage etc. ) with service provider. We do our best to tell you as much about available products as possible before you purchase. All product specific information is provided by Service Providers. Therefore, we can't always keep track of changes to how they run. If you find anything that's not completely accurate in our information, please tell us as soon as possible. Terms and Conditions will be provided upon request. Full arrival instructions will be given to you on the confirmation email.Full return instructions will be issued by the driver on collection of the vehicle.Full MAP NAV instructions will be given to you on the confirmation email. |
1. DEFINITIONS
(a) The Company shall mean StanstedMeetandGreetParking.co.uk.
(b) 'Vehicle' shall mean the Vehicle which is received into the Company's care.
(c) The Company's representative' is a driver employed for the purposes of
meeting Customers and driving their cars to and from the airport.
2. THE COMPANY'S LIABILITY
Every effort is made by means of trained staff to collect and deliver
Customers' cars safely to and from the Airport. The Company assumes that the
Customer will retain the return instructions, numbered receipt for the car in a
safe place, ready to present on their return.
Accordingly the Company, its employees and agents;
(a) The Company will accept liability for defects to a Customer's vehicle,
which render the vehicle un-driveable where the same is proved, and to the
extent that it is proved, to be caused by their negligence. The Company will
provide a replacement vehicle up to, but not exceeding, a small people carrier,
equivalent to a Vauxhall Corsa type vehicle, provided the Customer is able to
arrange fully comprehensive insurance cover for the temporary replacement
vehicle, for the period the replacement vehicle is in the Customer's custody,
and until returned to the Company.
(b) In the event the Company accepts liability for defects to a Customer's
vehicle that remains driveable, only where the same is proved, and to the
extent that it is proved, to be caused by their negligence, the Company will
arrange for an independent engineer to contact the Customer to arrange for the
remedial work to be carried out by a repairer. It is a requirement that the
repairer provides a replacement vehicle, at the repairers expense, to the
Customer, for the duration of the repairs, and until the return of the
Customer's vehicle. The Customer shall be responsible for arranging insurance
cover for the vehicle provided by the repairer until such time as the
replacement vehicle has been returned to the repairer by the Customer.
(c) Cannot accept liability for damage to vehicles or other property arising
from acts of nature. Nor will the Company accept responsibility for damaged
windscreens or other glass.
(d) The Company does not accept responsibility for any mechanical or electrical
failure to vehicles whilst in its custody. Nor will the Company accept
responsibility for damaged wheels and/or damaged/punctured tyres, only where
the same is proved to be caused by their negligence.
(e) The Company does not accept responsibility for any damage or loss to the
vehicle caused by general wear & tear, lack of maintenance, neglect on the
owners behalf, or servicing and maintenance not to the manufacturers required
standards, however caused.
(f) Will accept liability in respect of the death or personal injury or loss or
damage to personal belongings sustained by the Customers and others only where
the same is proved and to the extent that it is proved to be caused by their
negligence.
(g) Cannot be held responsible if the Customer loses their return instructions,
numbered receipt, and this is presented to the Company by a third party who
uses it to fraudulently take delivery of the vehicle.
(h) Accept that vehicles are left with the Company entirely at the owner's
risk.
3. SECURITY OF VEHICLE AND CONTENTS
The Customer must ensure before releasing the vehicle that all windows are
closed and, so far as contents are concerned, anything of value must be
removed. Accordingly, it is a condition of acceptance that the Customer removes
all loose and valuable items as we cannot accept responsibility for their loss.
The Company accept no responsibility for any other keys handed over except the
vehicle key.
4. TIME OF DROP OFF / PICK UP
Customers are advised to allow sufficient journey time to arrive at the Airport
at the meeting time that has been designated to the Company. If the Customer is
running late they must call the Company at least 30 minutes prior to the booked
arrival time. The Company will then endeavour to re-book a new arrival time
subject to an additional cost of £20.00. If the Customer does not call the
Company and arrives after the booked arrival time the Company cannot guarantee
a driver will be available to meet the Customer.
The responsibility to arrive on time is the Customers and the Company can not
be held responsible for any costs, inconvenience incurred when not following
the instructions. Additional labour charges will be applied for failure to
follow our representatives instructions.
Labour charges will be calculated at 1.5 times our standard hourly wage of
£6.50 per hour, a minimum of one hour will be applied.
If for any reason the Customer misses their outbound flight they must contact
the Company immediately. At certain times the Company may not have driver's on
shift and so will return the vehicle as soon as is practically possible.
If the Customer's return flight is delayed, cancelled or altered in any way
they must inform us. This communication must be received as soon as possible.
The Company recommend at least 12 hours notice to avoid any delay upon return.
A re-booking fee of £40.00 is chargeable should the company incur additional
labour costs. The £40.00 charge may be reduced by 50% at the company's
discretion.
No responsibility is accepted for cost's or inconvenience incurred by the
Customer due to returning on any day or time other than that on the booking
form. On occasional days (some Bank Holidays etc.) the service of the Company
may not be available. On these occasions the Customer is wholly responsible to
make alternative arrangements to travel home, or stay over, and collect the
vehicle at a later date. If the Company agrees to releasing the vehicle on a "Non-Operational Day" then an additional fee is chargeable. This will not be
less than £250.00.
It is the Customer's responsibility to provide the Company with the correct
'pick up time'. This should be a minimum of 45 minutes after the scheduled
landing time, customers travelling with hand luggage only may allow a minimum
of 30 minutes. Incorrect pick up times will be treated as a flight alteration
and the additional charges detailed above will apply.
The Customer's vehicle will be ready for collection approximately 30 minutes
after their flight has landed. If for any reason the Customer experiences a
delay after landing they must contact the Company. The Company reserve the
right to charge a waiting fee of £10.00 per hour, or part thereof, if no
contact is received after one hour of landing. The Customer is required once
all baggage has been collected to contact the Company. A waiting fee of £10.00
per hour, or part thereof, will be charged if the vehicle is not collected
within 15 minutes from the time of the call.
Due to the parking restrictions imposed by Airports all customers are required
to pay the Short Term Car park charge on drop off and pick up.
5. COURTESY TO COMPANY STAFF
Customers must adhere to any instructions given by the Company staff or agents.
The Company reserves the right to refuse parking services to any persons who,
in their view, are causing, or may cause a risk or are rude or offensive to the
Company staff.
6. BOOKINGS, CONFIRMATIONS, PRICES, AMENDMENTS AND CANCELLATIONS
All online bookings are on a request basis only. The Company reserves the right
to accept or reject a booking request within 24 hours.
A confirmation of Booking does not entitle the Customer, unless otherwise
specified, to priority over other Customers. The numbered return instructions
must be retained as identification of the right to drive away the vehicle on
return, since in the absence of acceptable identification, the Company reserves
the right not to release the vehicle.
An email confirmation will be sent to the email address provided by the
Customer within 24 hours of submitting a booking request. It is the Customers
responsibility to ensure this email is received. An email booking confirmation
will only be sent once the credit/debit card transaction has been processed
successfully. All customers who choose to pay via the cash option are required
to provide the Company with valid credit/debit card details at the time of booking
in order to secure the service. If a cash booking is 3 months or more in
advance a £1 charge will be made against the credit/debit card provided at the
time of booking. In the event that the Customer cancels and/or fails to utilise
the service the Company reserves the right to take full payment from the
aforementioned credit/debit card details that were provided at the time of
booking. All cash transactions must be paid with the exact amount as our
representatives do not carry change. Any overpayment is non-refundable.
Prices may be varied from time to time and whilst every effort will be made not
to change prices during a period when they have been expressed to be valid, the
Company reserves the right to change prices whether or not it gives notice of its
intention to do so.
The Company reserve the right to levy a booking fee supplement for bookings
with arrivals and departures on Bank Holidays.
The daily rate charged is for the period of 00:00 - 23:59 for the day or part
there of.
A SMG VIP Meet & Greet - Undercover booking may be amended, subject to
payment of the booking amendment fee, and can be cancelled at anytime after
confirmation and prior to the date for which the service has been reserved,
subject to a sliding scale of cancellation charge's that will be applied.The
charges are as follows; 3 weeks or more prior to departure 25% of the value of
booking, Between 3 weeks and 1 week prior to departure 50% of the value of the
booking. Between 1 week and 48 hours 75% of the value of the booking. 48 hours
or less no refunds due. If the booking fee was paid by credit card / debit
card, the booking fee will not be refunded.
All of the above charges relating to refunds are irrelevant of when the booking
is made, i.e if a booking is made 6 days prior to departure and then cancelled
5 days prior to departure a charge of 75% of the value of the booking will be
lost.
A SMG
Value Plus Meet & Greet booking may be amended anytime up to drop off time,
subject to payment of the booking amendment fee. A SMG Value Plus Meet &
Greet booking is non-refundable in the event of customer cancellation.
Customers are liable for the exit fees on return only.
A SMG
Value Meet & Greet - Non-Flexible booking cannot be amended and is
non-refundable in the event of customer cancellation. Customers are liable for
the exit fees on both drop off and return.
In the
rare event that the Company has to cancel a booking, the Customer will be
notified via email and text message to the contact mobile number that was
supplied at the time of booking. The Company would endeavour to notify the
Customer at least 12 hours prior to departure, and a full refund will be
applied. The Company is not liable for any additional costs incurred due to
cancellation.
The Company will offer a grace period of 30 minutes after your booked arrival
time, if you arrive after this time the booking will be deemed as a 'No Show'
and no refund will be due.
Cancellations less than 48 hours prior to the booked arrival time will be
charged in full.
No refunds will be made if the return date is earlier than the pre booked date.
Additional storage costs will be levied for every day over the pre booked date
at £12.00 per day.In addition, a fee of £40.00 will be levied, if the return
date or time is either earlier or later than the pre booked date or time, where
additional drivers are required to return the vehicle. The £40.00 charge may be
reduced by 50% at the company's discretion.
All amendments to confirmed bookings, cancellations, refunds and additional
charges are subject to an administration fee of £7.50
An administration fee of £25.00 will be levied if the Company is issued with
any 'chargeback'.
Should a booking be subject to any further charges, as detailed within these
terms & conditions, the Customer hereby agrees that the Company has the
right to to recover any outstanding payment from the credit/debit card details
provided at the time of booking.
The standard daily rate for storage is £12.00.
Any instance of verbal or physical abuse, of any kind, towards members of staff
will result in an immediate cancellation of the booking without refund.
The Customer must follow the precise instructions relating to their return
provided to them by the Company representative on their departure.
7. COMPLAINTS PROCEDURE
It is the Customers responsibility to check the vehicle for damage upon return.
Claims cannot be considered once the vehicle has been returned to the Customer
and the Company's representative has left the return location. Should the
vehicle suffer damage whilst in the care of the Company, or should any
possessions be missing from the vehicle whilst it is in the Company's care, the
representative should be informed immediately of the occurrence. Written
notice, via email only, containing full details of the occurrence should be
provided to our Customer Service Manager. An investigation into an incident can
commence but not be concluded until written notice has been received. No claim
for damage or loss will be entered into, whatsoever, if a written complaint is
not received within 7 days from the collection of the vehicle. Before
submitting a claim to the Company, Customers are required to check Condition No
2 and to satisfy themselves that the subject matter of their claim falls within
the Company's area of responsibility. Failure to comply with the above
procedure may prejudice the Customer's position and it should be noted that our
Report Form makes no representations as to the Company's liability. Any claims
for loss or damage to vehicles or in relation to the quality of the service
provided should be made to the Company in writing, via email only.
8. MOVING AND RELOCATION OF VEHICLES
The Customer must ensure that, before leaving the vehicle with the Company that
it is in a roadworthy condition, taxed and holds a current MOT certificate if
applicable. In the event that it is found that the vehicle does not hold the
valid documentation The Company reserves the right to hand the vehicle over to
the relevant authorities & relinquish all liability for the vehicle. Furthermore,
the customer accepts all liability in the event that legal proceedings are
pursued against The Company and or its representatives. The Company reserves
the right to move the vehicle, by driving, or otherwise to such extent as the
Company may in their discretion think necessary to provide its service, or in
emergencies or to avoid accidents or obstructions. Ignition keys and any alarm,
immobiliser codes to the vehicle must therefore be left in the vehicle at the
time of handing it over to the Company driver. It will be necessary in the
exercise of the rights conferred upon the Company under this condition, for the
driver to have the right to drive or otherwise take the vehicle on the public
highway. The Company drivers are fully insured by the Company for this purpose.
The maximum distance travelled is 60 miles for which The Customer must ensure
the vehicle contains sufficient fuel for this purpose. In the event The Company
is required to add fuel in order to complete its obligations, an administration
charge of £60 will be applied to cover costs incurred. The administration fee
may be reduced at The Company's discretion. The vehicle may be moved to a
different location when operationally necessary. This may include public /
private car parks or other public areas. The Company will not accept
responsibility for any damage to the vehicle or theft of contents from the
vehicle. The Customer accepts that the vehicle is parked entirely at their own
risk
The Company will only accept liability for damage sustained whilst the vehicle
is being driven on the public highway.
The vehicle will be checked for damage upon arrival at the Customer's request.
In the event that the Customer does not request a damage inspection the Company
will not accept any liability. The Company does not record minor damage i.e.
stone chips, scuffs, scratches of less than 6 inches, dents smaller than a 3
inch diameter or interior damage.
If the weather conditions, bad light, dirty vehicle etc. prevent a full body
inspection, then the Company will not accept any liability.
The Customer must notify the Company's driver of any special driving
attachments or car features such as disabled driver controls, key codes,
immobiliser, special starting instructions & tracking devices etc. as the
Company will not accept any liability for damage resulting from driver's lack
of familiarity with them.
9. LIENS & AGENCY
(a) Every Vehicle being serviced by the Company is subject to a lien for all
charges due or accruing from the Customer to the Company, and a general lien
for all and any monies due from the Customers to the Company such liens to be
in existence whilst the Vehicle is in the Company's care, notwithstanding that
it may from time to time have been removed. If the said lien is not satisfied
by the payment, within 28 days of notice given by the Company of its intention
to sell the Vehicle in default of payment, the Company may sell the Vehicle by
auction or otherwise and the proceeds of sale may be applied in and towards
satisfaction of all sums owing to the Company by the Customer together with the
expenses of the sale, and in connection with such sale the Company shall be
entitled to charge reasonable garage charges in respect of the period during
which the Vehicle is in the possession of the Company. Any balance of purchase
price remaining after satisfaction of such sums shall be held by the Company on
behalf of the registered owner of the Vehicle. Notice of intention aforesaid
shall be deemed to have been properly and sufficiently given by the sending of
written notice by prepaid post, addressed to the registered owner at his known
address, whether or not the same is actually received.
(b) Every person who enters into a contract with the Company for the parking of
a vehicle, does so on behalf of themselves and all other persons having any
proprietary, possessory or other financial or material interest in the vehicle.
10. VARIATIONS OF THE TERMS AND CONDITIONS
The Company reserve the right to change these Terms and Conditions without
prior notice.
- See more
at: http://stanstedmeetandgreetparking.co.uk/terms#sthash.Lv9O98RC.dpuf
Overview: SMG Value PlusPlease take the time to read the product information so that you book a product that is suitable for you. Take the strain out of your holiday or business trip from Stansted Airport. Friendly, experienced staff will ensure that everything from making your booking to your arrival and departure from Stansted Airport is as smooth and hassle free as possible.
Disabled Info This parking is perfect for disabled passengers as you won't need to catch a transfer bus. If you need help getting in and out of your vehicle or if you have a specially adapted vehicle please call us and one of our team will contact the Service Provider for you.
Insurance All drivers are fully insured to drive your vehicle. Please check Service Provider's terms for further insurance details or ask us if you have any queries. Vehicles Please make sure that your vehicle has road tax, holds a valid MOT certificate and is roadworthy / legal. If the chauffeur believes that your car is either unsafe or not road legal then they may refuse to drive your car. No refund will be made in these circumstances. Parking is for vehicles that fit in to a standard sized parking space (2.4m wide x 4.8m long). Extra charges may be applied for vehicles that do not fit in to a standard parking space and must be arranged with Service Provider prior to the drop off date.
Amendments /Cancellations: Allowed up to 48 hours prior to drop off date. Admin charges applicable on cancellations. Check Mobit Airport Parking terms for full details.
Hints,Tips and Additional info Please take a copy of your confirmation email with you on your day of travel. Please make sure to check your junk/spam mail folders. You can also view you booking details in My Booking section. You must allow sufficient time to drop off the vehicle and complete airport departure procedures. Please take in to account traffic delays or breakdowns. If you are late or early, please call Service Provider as soon as possible so that they can rearrange drop off/return and you are not kept waiting. Last minute changes or no advance notice may result in delays to drop off/ return times. If your return is delayed and you park for longer than you have booked, extra days parking will be charged. Please check Service Provider's terms for rates. Park Mark Award/BPA approved Service Provider had their car parks inspected/approved to required standards. Any parking is at your own risk and subject to service provider's terms and conditions, so we ask that you don't keep any valuables in your car. Check your vehicle carefully at pickup and report any issues to driver and ensure these are logged on the paperwork. Make sure you have read and understood Mobit Airport Parking and Service Provider's terms before purchasing. If you require any additional detail or have any queries about terms, please get in touch with us. Important Service is operated by Mobit Airport Parking provides price comparison and acts as booking agents for available Service Providers. Your chosen Service provider will take the vehicle, park to their car park and return the vehicle. You must raise any issues regarding parking service ( Delay, Damage etc. ) with service provider. We do our best to tell you as much about available products as possible before you purchase. All product specific information is provided by Service Providers. Therefore, we can't always keep track of changes to how they run. If you find anything that's not completely accurate in our information, please tell us as soon as possible. 1. DEFINITIONS 2. THE COMPANY'S LIABILITY 3. SECURITY OF VEHICLE AND CONTENTS 4. TIME OF DROP OFF / PICK UP 5. COURTESY TO COMPANY STAFF 6. BOOKINGS, CONFIRMATIONS, PRICES, AMENDMENTS AND CANCELLATIONS A SMG
Value Plus Meet & Greet booking may be amended anytime up to drop off time,
subject to payment of the booking amendment fee. A SMG Value Plus Meet &
Greet booking is non-refundable in the event of customer cancellation.
Customers are liable for the exit fees on return only. A SMG
Value Meet & Greet - Non-Flexible booking cannot be amended and is
non-refundable in the event of customer cancellation. Customers are liable for
the exit fees on both drop off and return. In the
rare event that the Company has to cancel a booking, the Customer will be
notified via email and text message to the contact mobile number that was
supplied at the time of booking. The Company would endeavour to notify the
Customer at least 12 hours prior to departure, and a full refund will be
applied. The Company is not liable for any additional costs incurred due to
cancellation. 7. COMPLAINTS PROCEDURE 8. MOVING AND RELOCATION OF VEHICLES 9. LIENS & AGENCY 10. VARIATIONS OF THE TERMS AND CONDITIONS - See more
at: http://stanstedmeetandgreetparking.co.uk/terms#sthash.Lv9O98RC.dpuf Full arrival instructions will be given to you on the confirmation email.Full return instructions will be issued by the driver on collection of the vehicle.Full MAP NAV instructions will be given to you on the confirmation email. |
Avon House 435 Stratford Road Shirley B90 4AA
0203 289 5677
Copyright ©2018 Mobit Airport Parking
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