Stansted Parking Deals

Full arrival instructions will be given to you on the confirmation email.

Full return instructions will be issued by the driver on collection of the vehicle.

Full MAP NAV instructions will be given to you on the confirmation email.

Full arrival instructions will be given to you on the confirmation email.

Full return instructions will be issued by the driver on collection of the vehicle.

Full MAP NAV instructions will be given to you on the confirmation email.

Terms & Conditions

Section 1: Booking Conditions

1.1 Stansted M&G SC Parking LTD will make every effort to ensure that your confirmation voucher is emailed to the address you provide at the time of booking. If you do not receive your confirmation, it is your responsibility to contact us immediately. Failure to show up for your reservation without prior cancellation, or cancellations made less than 24 hours before the booking date, will result in no refund.

1.2 Payment Policy: By making a booking, you authorize Stansted M&G SC Parking LTD to charge your credit or debit card for the full amount of your booking. You are responsible for ensuring that your card details are correct and up to date. Any dispute regarding payments should be reported to our support team within 24 hours of the transaction.

1.3 Stansted M&G SC Parking LTD is an agent for car parks and does not assume liability for car park operations. However, Stansted M&G SC Parking LTD will accept liability for processing errors and negligence, if proven, but such claims must be submitted before the vehicle leaves the car park.

1.4 The car park will be liable for any proven acts of negligence on their part. No claims will be considered once your vehicle has left the site. It is your responsibility to check your vehicle before departure.

1.5 Refund and Cancellation Policy: If you cancel a booking, refunds will only be issued if the cancellation is made more than 48 hours in advance of your scheduled parking time, subject to an administrative fee of £15.00. Non-refundable bookings, including special offers and promotional rates, will not be eligible for refunds.

Section 2: Complaints Procedure

2.1 All complaints must be submitted in writing, along with full details of the issue, within 24 hours of returning to the UK.

2.2 Complaints will receive a response within 5 business days, unless otherwise notified of delays.

2.3 Disputes regarding charges or services must be directed to our support team within 48 hours of experiencing the issue, and all claims regarding car park damages must be made before leaving the car park or terminal.

2.4 Data Protection: We comply with applicable data protection laws, including GDPR. Your information will only be used for booking, payment, and customer support purposes, and will not be shared with third parties, except as necessary to provide the service.

2.5 Chargebacks and Payment Disputes: If you dispute a charge with your card issuer (Visa/Mastercard), you must also notify Stansted M&G SC Parking LTD immediately. Failure to do so may delay the resolution process.

Section 3: Limitations of Liabilities

3.1 WE will not accept any responsibility for loss or damage to your vehicle, including but not limited to tyres, trims, wheels, alloy wheels, windscreens, or any mechanical or structural failures.

3.2 WE will not be liable for any mechanical, electrical, or structural issues arising with the vehicle while it is in our possession.

3.3 WE cannot be held responsible for any existing rust, corrosion, or paint deterioration that may become visible during or after the vehicle stay.

3.4 If your vehicle is stopped or detained by the police or any enforcement authority due to customer negligence, WE will not accept liability for any resulting fines, penalties, or associated costs. The customer will be fully responsible for such charges, including any incurred by WE or its service partners due to customer negligence.

3.5 All damage claims must be reported before leaving the airport, while the vehicle remains under our care. Customers must inspect their vehicle upon collection and immediately report any concerns to the driver. Once the vehicle has been collected and the customer has left the airport premises, no claims or service issues will be accepted.

3.6 Any complaints or claims must be submitted within 5 days of receiving the vehicle on return. Claims made after this period may be declined, and no refund or compensation will be provided.

3.7 If you notice any damage to your vehicle that was not recorded prior to handover, you must document it clearly on the return form with your signature and date, and take clear photographs showing the damage, the car registration, and the airport terminal in the background. Failure to provide this evidence will result in the claim being rejected. WE and our service partners reserve the right to arrange repairs at an approved facility of our choice.

3.8 Should any of these terms be deemed unlawful or invalid, the remaining clauses will continue to apply in full.

3.9 These terms are governed by English law and subject to the exclusive jurisdiction of English courts.

3.10 Your vehicle must be fully taxed and comply with the Road Traffic Act. You will be liable for any fines, penalties, or consequential losses arising from failure to comply. WE reserves the right to refuse to accept your vehicle if it does not meet these requirements, and no refund will be issued.

3.11 WE and our service partners accept no responsibility for faulty keys, alarm fobs, or any personal keys left on the keyring. Customers must ensure the correct keys and instructions are provided to operate the vehicle. Any costs or losses resulting from failure to do so will be charged in full to the customer.

3.12 If your vehicle fails to start, suffers a puncture, or develops any issue preventing return delivery, WE reserves the right to charge a reasonable fee for time and expenses incurred in returning the vehicle.

3.13 If we are required to collect you from the terminal due to your vehicle mechanical failure (where this service is not included in your booking), additional charges may apply.

3.14 Customers are advised to retain a spare set of keys throughout the duration of the parking period. During busy or long-stay periods, your vehicle may be moved to a site facility up to 20 miles away (one way).

3.15 Should repairs be necessary due to proven negligence by our service provider, such repairs must be completed by a WE-approved repair centre. Any delivery, collection, or dealership arrangements are the responsibility of the customer. Authorization for dealership repairs will not be provided, even if the vehicle warranty may be affected.

3.16 Vehicles are not covered for theft, fire, flood, or natural disasters while in the custody of WE or its service partners.

3.17 WE will make every reasonable effort to return your vehicle within 60 minutes of your call; however, this may vary depending on traffic, weather, and airport conditions.

3.18 WE and its service partners accept no liability for minor surface marks, dents, or scratches that may not be visible under certain lighting or weather conditions.

3.19 Similarly, WE will not be held responsible for glass damage, such as chips or cracks, under any circumstances.

3.20 Customers must remove all valuables before handing over the vehicle. WE will not be responsible for loss or damage to any personal belongings left inside.

3.21 WE and its partners are also not responsible for any paint discolouration, scratches, or dents that may become visible after a vehicle wash, valet, or due to severe weather exposure.

Section 4: Data Protection and Privacy

4.1 Data Collection: Stansted M&G SC Parking LTD collects personal information required to process your booking, including your name, email address, vehicle details, and payment information. This data is securely stored and will only be shared with the service provider.

4.2 Data Security: We use encryption and secure servers to protect your personal data. Your payment details are processed by compliant third-party payment gateways, and no card information is stored on our systems.

4.3 Customer Rights: You have the right to access, correct, or delete your personal data at any time. For more information, please refer to our Privacy Policy.

Section 5: Governing Law and Jurisdiction

5.1 Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom.

5.2 Jurisdiction: Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Full arrival instructions will be given to you on the confirmation email.

Full return instructions will be issued by the driver on collection of the vehicle.

Full MAP NAV instructions will be given to you on the confirmation email.

Terms and Conditions will be provided upon request.

Full arrival instructions will be given to you on the confirmation email.

Full return instructions will be issued by the driver on collection of the vehicle.

Full MAP NAV instructions will be given to you on the confirmation email.

Full arrival instructions will be given to you on the confirmation email.

Full return instructions will be issued by the driver on collection of the vehicle.

Full MAP NAV instructions will be given to you on the confirmation email.